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Hotel was undergoing major renovation, and we were not told this when we booked on Expedia. Staff was super nice and friendly. Lobby was covered in police tape and mostly inaccessible. No food services were available due to renovations. This will be a well-situated, pleasant place to stay... once ...
Enjoyed our stay especially as the Waldorf Astoria is closing
Great location at this beautiful, comfortable hotel. The staff were all excellent(especially the concierge). It also has a great fitness center and relaxing bar. Highly recommended.
We got room 3705, corner suite! 180 degree views, over looking the Freedom Tower and the other side is overlooking the Hudson River. We have traveled all over the world, stayed at the Peninsula in Hongkong, Mandarin Oriental, The Regent Hotel too in Hongkong, in Hawaiii, in Milan, Rome, Four Seasons, ...
Lovely room but located right beneath the bar and nightclub area. Music blaring until 4am...we should have asked to be moved but who knew at 3pm check in that it was going to be a problem. On checkout, the clerk apologized and said she would let her manager know. Have not heard a word from anyone, ...
First time in New York. We were 3 in the room. The hotel is a minute's walk from Times Square, a prime location. Good service. The bar on the 54th floor - cool. Beautiful view of the city at night. A relatively large room. Clean and spacious. . It is highly recommended.
Enjoyed the location across the street from Central Park and the Metro and easily walkable to many interesting places. Lovely comfy room and a great swim every morning. Lovely stay overall with the hotel as a base.
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