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CONS: Hotel is undergoing renovations which was not stated on their website or on Expedia. The workers start around 8:00 AM and you can hear everything from drilling to hammering and yelling. The constant noise gave us headaches and forced us out of our room and hotel. We did not get to sleep in ...
Enjoyed our stay especially as the Waldorf Astoria is closing
Great location at this beautiful, comfortable hotel. The staff were all excellent(especially the concierge). It also has a great fitness center and relaxing bar. Highly recommended.
Loved the doorman. Very knowledgeable with excellent recommendations and directions! Room view was amazing from the 32nd floor and up. Did not like that Refrigerator was so stocked there was no room for our Wine/beer. Accidentally grabbed a bottle of Trump Wine at a $70 price tag instead of my $20 ...
the staff was so personable and efficient. room service was quick and the room itself was totally quiet.The restaurant wait staff was a bit disorganized but the food was good. We will stay again.
From the moment we arrived they gave us the royal treatment. The room was great the beds are very comfortable. The hotel staff are wonderful. We enjoyed are stay immensely. I selected hotel from other reviews but was a bit skeptical, but it was all try. This hotel exceeded my expectations and more. ...
We had a great stay. The only down side was no coffee maker in room -- room service coffee is available but very expensive. We had breakfast in the hotel once -- also way overpriced. But, of course, there's a Starbucks nearby!
Did not like Supershuttle to and from JFK. Seating room less than an airline. We were first on and last off as the shuttle picked up passangers
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