Meeting facility

Reviews of Hilton Garden Inn Manhattan

3 out of 5
Hilton Garden Inn Manhattan
410 S 3rd St, Manhattan, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 718 reviews" "
Rating 8 - Good. 174 out of 718 reviews" "
Rating 6 - Okay. 44 out of 718 reviews" "
Rating 4 - Poor. 20 out of 718 reviews" "
Rating 2 - Terrible. 16 out of 718 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff.. Easy parking..
Stayed 1 night in Mar 2024

10/10 Excellent

Allan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and area
Stayed 1 night in Mar 2024

10/10 Excellent

Mette

Stayed 1 night in Mar 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best part of this experience! Convenient, nice place to stay!

10/10 Excellent

Cayman

Stayed 1 night in Mar 2024

10/10 Excellent

Hayley, mankato

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Nita M

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get much sleep because a lot of people coming in late in the halls. But wasn’t the motels fault.
Stayed 1 night in Feb 2024

4/10 Poor

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Firstly, it’s a very clean establishment, and the staff are friendly nice people. This review is to allow other people to know that if you’re offered a room on the end near an exit on the first floor, do not expect hot water at all. No showers, unless you like cold showers in winter. We stayed two nights, and on the morning of our departure my husband and I wanted to have a nice hot shower before heading out. I let the hot water run for 10 minutes, periodically checking to see if it had warmed up, it got colder. I informed the front desk as we checked out. She said they’d look into it, but that the water in the end units is that way. Wish I’d known. After 10 minutes, and it got colder, I think there’s something wrong with that. You certainly don’t expect to pay $357.08 for a hotel stay and not have hot water to take a shower. I also didn’t expect to pay for parking in their hotel parking lot. It was only $10 a night which doesn’t break the bank, but still kind of odd. Something like that should be included in your stay. After this, I’m not likely to recommend staying here. You have a lot of options for places to stay in the area, and nice ones that probably have hot water and free parking.
Stayed 2 nights in Jan 2024
Response from General Manager on 31 Jan 2024
Thank you so much for taking the time to leave feedback regarding your stay. We truly appreciate hearing from our guests. I apologize for the problem you experienced with the hot water at the hotel. Our front desk agent should have addressed the issue immediately, rather than advising that rooms at the end of the hall don't get hot water. Please know that this issue will be addressed with our front desk agents. The problem was caused by a maintenance issue. Because your reservation was made by a third-party, I cannot refund your night's stay, but if you provide me with your Hilton Honors number, I will be happy to add enough points for a free night at the hotel. Thank you again for your review.

10/10 Excellent

Sandra K

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Eileen

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alvah, Oakwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Mindy

Stayed 2 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during the Festival of Lights! We walked to the downtown area and enjoyed all the beautiful Xmas lights!
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 Terrible

Karl, Monument

Stayed 2 nights in Dec 2023
Response from Brad Everett, General Manager on 11 Dec 2023
I am sorry to see that your stay at the hotel was not as you expected. We strive very hard to make sure that our guests have a great experience, but apparently we failed to accomplish that during your stay. We would be happy to attempt to make things right, so please feel free to contact me. Thank you.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to the best beds in town
Very nice hotel. Return stay. Was able to get the "Holiday Side" and view the Christmas lights in Blue Earth place across the street. Laura at check in was very nice and let us is a little early, which helped a lot. I always sleep so well here. Great beds and pillow combo.
Stayed 1 night in Dec 2023
Response from General Manager on 11 Dec 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered stay
The bed was amazing. Room was clean and warm. Only complaints would be that it said deep soaker tub and it was not that different from the one I have at home, the coffee in the room wasn't wonderful, and really wish the jets in the hot tub were working. I would definitely return and recommend
Stayed 1 night in Dec 2023
Response from General Manager on 11 Dec 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fireplace and seating area in the lobby
Stayed 1 night in Oct 2023
Response from General Manager on 11 Dec 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Jennifer, Ashland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 15 Nov 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

LaCretrica

Travelled with partner
Very nice facility and employees very helpful and friendly
Stayed 2 nights in Oct 2023
Response from General Manager on 31 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from General Manager on 31 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, close to everything. However, we booked our stay & paid for breakfast to our booking reservations already, but the hotel charged us again for breakfast and won't refund us. So, check your receipt before you check out! Poor customer service
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! We are sorry to hear that you were charged for a breakfast that was supposed to be included in your stay. If you would provide us with you name, and the dates you were here, we would be happy to refund the cost of the breakfast.

10/10 Excellent

Todd

Nicest, cleanest, guest-conscientious supplied accommodations
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Keith

Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Gary

Stayed 1 night in Sep 2023
Response from General Manager on 31 Oct 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Sep 2023
Response from General Manager on 29 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!!
Stayed 1 night in Sep 2023
Response from General Manager on 28 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Annelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 26 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfortable bed.
Stayed 1 night in Sep 2023
Response from General Manager on 11 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 Good

Jaquelyn

Stayed 1 night in Sep 2023

8/10 Good

Erica J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Consistently clean hotel. Avoid weekends of home football games.
Stayed 2 nights in Sep 2023
Response from General Manager on 7 Sept 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sara

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 7 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 Good

Wilbur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had is if check in could be sooner than 3pm.
Stayed 2 nights in Sep 2023
Response from General Manager on 5 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! Please know that if you give us a call prior to 3 pm and your room is ready, we will be happy to check you in early. We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 Terrible

Roy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Highly over priced, I had the presidential suite and it was like any other room but twice as high. I will never stay again unless they make it right with me
Stayed 1 night in Sep 2023
Response from General Manager on 5 Sept 2023
Thank you for taking the time to leave us with feedback--it is truly appreciated. I would first like to take a moment to apologize that you had such a disappointing stay with us. We strive to provide guests with better and brighter experiences and we certainly fell short. We want each guest to have a great experience at our property and I apologize that this was not the case during your time here. I noted that you were dissatisfied with our Presidental Suite. Our suites are considerably larger than our regular rooms and come with extra amenities that are not included in our regular room rates. If there is anything I can do to make up for these short comings please do not hesitate to reach out to me at the email or phone number below. Thank you so much and have a great rest of your day!

10/10 Excellent

virjean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Manhattan KS
Stayed 1 night in Aug 2023
Response from General Manager on 21 Aug 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Aug 2023
Response from General Manager on 21 Aug 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Leah

Stayed 1 night in Aug 2023
Response from General Manager on 5 Sept 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on 9 Aug 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower
Could use a larger shower curtain to cover the length of the rod
Stayed 1 night in Jul 2023
Response from General Manager on 2 Aug 2023
Thank you for leaving us feedback regarding your recent stay. We hope that overall, you enjoyed your stay with us, even though it appears you had some problems with your room. Please know that we have advised housekeeping of the problem, and they are addressing the issue. We hope you will consider staying with us again. Have a great day!

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
It was a really nice hotel in the best location. Walking distance to so many great features in Manhattan.
Stayed 2 nights in Jul 2023
Response from General Manager on 2 Aug 2023
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!