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Great experience, friendly staff, some areas can use a bit more updating but overall clean. Not a fan of the hidden fees at check out (that should've been made aware when checking in and included already in the booking).
Hotel walking distance to Grand Terminal, Rockefeller Center. Lovely decorated rooms. We were on a weekend and really enjoy the comfort of the bed!
It was a pleasure to stay in your hotel. Staff was wonderful. The rooms were clean and spacious. We purchased our stay through Expedia and got a good rate. The convenience to Broadway is awesome as well.
I stayed here for 2 nights with a friend. Room was kind of small, but the hotel staff and cleanliness made up for it. I thought the accessibility was great to other parts of NYC and the amenities were sufficient.
Bathtub was in bad conditions and the air condition was not working properly (the thermostat was not regulating the temperature well), problems that not impact the experience but that we would not expected due to hotel fare.
Pleasant comfortable convenient friendly and helpful staff. The bed not too comfy. Lack of restaurant, although at proximity of sister hotel, little inconvenient.
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