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The pearl was the perfect location for us, so close to the hustle and bustle of Time Square but just far enough away from all the noise it was so quiet, I highly recommend it.
Well positioned hotel for Time Square, 5th Ave, Bryant Park and the Rockefeller Building. The double deluxe was a good size for New York hotel rooms, and the bathroom was modern. Very comfortable and peaceful retreat in Midtown.
Charming hotel centrally located; equidistant to all the main areas of interest of the city. The room was clean, comfortable and updated; the staff was very friendly and efficient; the hotel is elegant, charming and low profile. Definitely staying on my next visit to NYC.
After a horrible experience with the Intercontinental Barclay, Kimpton Muse was there to save the day! Super friendly staff, go above and beyond to make your stay more enjoyable. Great decor, comfortable bed, great location, right in the heart of time square. Everything New York is within walking ...
I had scheduled a 3:40am room service to serve also as an alarm. They never came and I missed my flight. When I told the hotel staff they seemed disinterested and did not even apologize. They just said, "It's ok, you were not charged." Not what I would have expected for a hotel of this caliber!
Shopping and a variety of restaurants were in the immediate area. Transportation via the subway and buses was quickly accessible. I couldn't have chosen a better area, hotel or responsive staff.
Staff are great helpful and friendly. Have a nice continental breakfast, a wine and cheese time, and coffee and tea are available round the clock. Is an older hotel and rooms are very small. Bed was very comfortable. I have stayed here multiple times.
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