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Everyone in the room was nice. Clean bathrooms. Very hot in the room. The AC was so loud no one could sleep so we kept it off. Other than that is was great.
We stayed one night. The bed is very comfortable and the pillows are excellent. Instead of the random exercise ball, I'd rather have space to open my bag. They call their rooms "Wellness rooms," but the concept is lost on me. In addition to the exercise ball, there are stretching bands, a form roller, ...
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
Only items bad was the wifi didn't really work and traffic noise due to being in midtown NY. Last item with issues was the tv but that was solved Room was excellent and bathroom excellent
We got into town early before our room was ready but they valeted our car and stored our bags. We headed out to enjoy the city they phoned us to let us know when our room was ready. Everything was super easy. Staff was attentive and friendly. Hotel room was a tad on the small side but very comfortable ...
The hotel is right in the middle of Times Square. Lots of construction in the area so there is a lot of noise during the day. Overall the room was comfortable, clean and well priced. If you plan on doing the hop on hop off bus get your tickets while you are in NY and just get the bus pass without ...
Enjoyed our stay especially as the Waldorf Astoria is closing
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