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Everyone in the room was nice. Clean bathrooms. Very hot in the room. The AC was so loud no one could sleep so we kept it off. Other than that is was great.
We stayed one night. The bed is very comfortable and the pillows are excellent. Instead of the random exercise ball, I'd rather have space to open my bag. They call their rooms "Wellness rooms," but the concept is lost on me. In addition to the exercise ball, there are stretching bands, a form roller, ...
I had a really good experience at this hotel staff were very good and helpful and the room was excellent only a couple things could have been improved the ice machine on our level was out of order our whole stay and the swimming pool you had to book before you could have a swim
.Good location for walking to several popular sights. Bathroom very outdated in need of refurbishment. Information staff not very knowledgeable about New York. No lounges other than the foyer.
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
Very nice hotel. The staff made us feel right at home and was prompt when needed. This hotel is one block from Time Square. We'll surely return.
The hotel is right in the middle of Times Square. Lots of construction in the area so there is a lot of noise during the day. Overall the room was comfortable, clean and well priced. If you plan on doing the hop on hop off bus get your tickets while you are in NY and just get the bus pass without ...
Enjoyed our stay especially as the Waldorf Astoria is closing
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