Ratings based on 977 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from West Yorkshire

Very nice hotel.

Posted 04-Jun-2017
Very nice hotel. Staff helpful and friendly. Expensive to eat and drink there, but plenty of other place local to the hotel to eat and drink. Arrived 3 hours before check in, so asked if we could leave our bags. To our surprise room was already ready, so checked in straight away. Room spacious and very clean and comfortable. No hidden costs as we already knew had to leave a £50 deposit, which was returned on check out. Our only unexpected cost was the taxi fair from the hotel to Etihad stadium cost £18. Very enjoyable stay, would definitely recommend and use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Lovely hotel in the heart of the city

Posted 23-May-2017
Pros: Location and tidyness
Cons: Shower temp was a bit variable while you used it (I was on the 5th floor)
Location: China town, train station
This was better than expected, staff were friendly and helpful. Room was well appointed and not a bad size for the UK.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Nice hotel in a great location

Posted 18-May-2017
Pros: Well priced, clean, tidy and in a great location
Cons: The shower pressure was a bit variable, air con didn't seem to have a heat option (it could have been a user error)
Location: Right near china town, city centre and main train station.
Friendly staff, room size was good (for the UK) and the place was clean and tidy.
2 out of 5
by A verified traveller from Manchester

Good location and friendly staff!

Posted 14-May-2017
When checking in bumped into a man who had his trousers undone and was walking around holding his private parts. He walked around looking for toilets. It was disturbing. A double bed is like two twin beds pushed together, absolutely rubbish! Not comfortable at all. Lighting in the room is so poor so you cannot use the mirror to do your makeup. Bathroom lighting also poor. Shower is so small, lifting your hands to wash your hair and you knock your elbows against the walls. You have to stand at a particular angle. Noisy at night, other guests started noise at 2am until 6am. The following day really noisy outside. Got no sleep for 2 days.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place.

Posted 08-May-2017
Pros: Bed, room, staff.
Location: Everything close by, nice quiet rooms.
Clean, comfortable and the staff we're all great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel located right downtown

Posted 03-May-2017
Pros: The location and the huge bathrooms.
Cons: a self service laundry service somewhere in the hotel or nearby would be great.
Location: Many shops, museums, and transportation nearby
Perfect place to stay when enjoying the sights and activities downtown. Easy walking distance to everything we wanted to see and do. The rooms were very nice and the bathrooms are immaculate with a separate shower and a tub/shower.
5 out of 5
Recommended
for Everyone
by A verified traveller from middlesbrough

Centrally located

Posted 24-Apr-2017
Lovely hotel with friendly staff, couldn't fault our stay. Breakfast was lush and room was large, spacious and comfortable. Would definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Beautiful boutique looking hotel

Posted 17-Apr-2017
Pros: Close to everything
Cons: It is a little difficult to see where the hotel entrance is compared to the restaurant entrance (the hotel has a very popular restaurant)
Location: City Centre walking distance
The Townhouse is a lovely boutique looking hotel close to anything you would possibly need in Manchester - shopping, concerts, the city centre. The room was beautiful and spacious and the staff were gracious and willing to help whenever I asked any questions.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Pros: Central to all we needed.
Cons: Supply earplugs, a little noise due to traffic at night. Heated towel / radiator fell off wall when taking town off, burnt fingers....
Location: Great location, close to everything, shopping, sightseeing, china town.
Well serviced room and great to have a table and two chairs as well as a comfy chair and comfy bed. Staff were all helpful and smiling.
4 out of 5
by A verified traveller

Posted 23-Mar-2017 on Hotels
Traffic noise very loud,No free parking as advertised on hotels.com