Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from M

Lovely hotel, but lots of outside noise

Posted 24-Oct-2016
Pros: Lovely rooms, friendly staff and great afternoon tea
Cons: Lots of noise from traffic and people coming out of pubs and night club. Didn't get much sleep. There 2 nights and swapped from first floor to fifth floor after first night and could still hear plenty of noise. Didn't get a lot of sleep.
Location: Great central location. China town around the corner. Very near to Piccadilly station.
4out of 5
by A verified traveller from Brockville, ON

great location, nice staff, noise issues

Posted 17-Oct-2016
Pros: Fresh modern look, great breakfast, spacious rooms
Cons: no easy solution to the noise...also the wifi signal in the room I had could have been stronger.
Location: Closer to the railway stations, shopping, Canal St. (not that there's much reason to go these days it seems), Castlefield...etc.
The location was perfect for my needs. The hotel had a nice cosmopolitan feel. Friendly staff. My only issue was with the noise coming from the two neighbouring clubs on the second (Friday) night I was there. At 1:30 am I moved rooms room a rear to a front location but it did not help. To her credit the manager was very apologetic the next day, but the reality is that hotels and clubs are not compatible facilities!
4out of 5
by A verified traveller

Posted 12-Oct-2016
Location: 5 mins from Arndale
Good location a little noisy at club closing time on lower floors
4out of 5
by A verified traveller

Good hotel, right in the city centre

Posted 07-Oct-2016
Stayed one night , nice big hotel room, very clean and modern only down fall was we had an a joining room door, where you could hear the person in the next room... parking just 5 min walk where there's 30% discount from the hotel.....will stay again but in a room with no joining door..
5out of 5
by A verified traveller from T

Excellent boutique hotel

Posted 07-Oct-2016
Pros: Decor. Excellent condition. Clean. Friendly staff. Good food.
Cons: the only thing I can criticise this hotel for is the bathroom lighting! Not good for doing your make-up!
Location: We stayed here prior to an early morning flight from Manchester airport.
5out of 5
by A verified traveller from Edinburgh

Fantastic Hotel

Posted 04-Oct-2016
Pros: Everything.
Cons: Perhaps the hall area by the lifts could be smartened up slightly (minor detail).
Location: Ban Di Bul is a fantastic Korean Restaurant. food Real authentic food, beautifully presented.
My colleague and I stayed in the Townhouse for 2 nights whilst on a business trip. We cannot recommend this hotel enough. The staff, restaurant and rooms were just impeccable. Reception staff could not do enough to help. Restaurant and Bar staff also very attentive. Definitely would stay here again. First class !!
4out of 5
by A verified traveller from North West England

Great location in centre of Manchester

Posted 03-Oct-2016
Sayed in the hotel for two nights. Very accomodating staff. Room was nice and clean. Good views. Excellent shower. Bed was big but was two seperate pushed together so couldnt sleep in the middle of the bed - found it quite uncomfy. Rubbish iron and ironing board but thats tandard in most hotels! Very smart and would stay again. 30% off local car park which was a bonus too.
4out of 5
by A verified traveller from London

Clean hotel in central Manchester

Posted 29-Sep-2016
The hotel staff are friendly and helpful, and nothing is too much trouble. The whole hotel is clean and finished to a good standard. The breakfast was good both mornings. I found my room had everything I needed and it was clean and in a good state. My only disappointments are that the toilet didn't flush properly, even after someone came to fix it (which was done promptly on me reporting it), and I found the room a bit cold, even with the themostat up. But at this time of year, when the weather is changing, it must be hard to get it right all the time. My only other (tiny) gripe was that the TV channel numbers are not the same as printed in the guide, and the remote control didn't work properly, so it was a bit of a treasure hunt to find the programme I wanted. The bathroom is clean, the shower strong, and the water was warm. I liked the scent of the toiletries, although they were possibly too floral for someone who didn't like lavender. Overall, I would definitely stay again.
5out of 5
by A verified traveller from london

Great stay

Posted 26-Sep-2016
Excellent stay will be staying again near future great food great room nothing to much bother to help you central to city for fun and sight seeing
4out of 5
by A verified traveller from Blackpool

Nice hotel close to the cite center

Posted 23-Sep-2016
Nice clean hotel friendly staff. Everything was good and I would reccomend a stay here except our room was directly above the traffic lights outside so there was a bit of engine idle noise during the night. So if your a lighter sleeper ask for a room away from the traffic lights.