Executive Two Bedroom Suite | Living area | LCD TV

Reviews of Church Street by Supercity Aparthotels

Church Street by Supercity Aparthotels
20 Church Street, Manchester, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 111 reviews" "
Rating 8 - Good. 32 out of 111 reviews" "
Rating 6 - Okay. 4 out of 111 reviews" "
Rating 4 - Poor. 5 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiesse

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful and spacious enough for our family of four
Stayed 1 night in Feb 2024
Response from Ach on 15 Feb 2024
Hello Kiese,We’re delighted to hear you had such a pleasant stay with us! We really appreciate you taking the time to write a review and hope to see you back at Church Street soon!Kind regards,Church Street Team

8/10 Good

Emil

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Patryk Niedzwiecki on 25 Oct 2023
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Well I was only staying there 3 nights but I don't think I would stay there again. VERY Noisy. I like to sleep with the window open which unfortunately lets in even more noise but having them closed makes it very stuffy. Also, for anyone thinking of staying there, apparently you need to Request room service if you want your room cleaned.
Stayed 3 nights in May 2023
Response from Supercity Team on 14 Jun 2023
Thank you for your comments, very sorry to see that unfortunately not all aspects of your stay managed to reach your expectations, please be assured all of your valuable feedback will be fed back to management for further consideration.

4/10 Poor

Martin

Business traveller
Disliked: Amenities, property conditions & facilities
Two small lifts, one that wasn’t working. The working lift was slow. I was on the 18th floor with no chance of moving to a lower one. Neighbours seemed to be constantly cooking a pungent meal - the smell seeped into my room.
Stayed 4 nights in Apr 2023
Response from Ach on 25 Apr 2023
Dear MartinThank you for your comments, very sorry to see that unfortunately not all aspects of your stay managed to reach your expectations, In regards to the lift as the building has 19th floor and your apartment was in the highest floor this eventually takes longer that expected and in mean time we have had a service carrying in our second lift ,please be assured all of your valuable feedback will be fed back to management for further consideration. Church Street Team

10/10 Excellent

Nigel

Stayed 1 night in Feb 2023
Response from Patryk Niedzwiecki on 22 Feb 2023
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Akiva

Stayed 3 nights in Jan 2023
Response from Ach on 24 Jan 2023
Hello Akiva, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again! Kind Regards

10/10 Excellent

chaim

Stayed 3 nights in Jan 2023
Response from Church Street Team on 26 Nov 2023
We’re so glad to hear you enjoying your stay with us!

10/10 Excellent

Michael

Stayed 1 night in Nov 2022
Response from Ach on 23 Dec 2022
Hello Michael , Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

4/10 Poor

Leigh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall a dissapointing stay. The rooms were not like the images advertised on the page. Instead of windows floor to ceiling, which looked spacious, we had small windows in cramped bedrooms. The TV didnt work in one room, the bathrooms were dirty and tired looking and the sofa was small and stained. The apartment overall was in need of repair. The lamp didnt work in one bedroom and the bathrooms smelt badly. In fact there was a bad odor in the whole apartment. The balcony was very small and covered in letter and cigarette butts. The overall building was noisy and in my view not suitable for children due to the location being a bit rowdy at night.
Stayed 2 nights in Oct 2022
Response from Ach on 11 Oct 2022
Dear LeighThank you for your comments, very sorry to see that unfortunately not all aspects of your stay managed to reach your expectations, please be assured all of your valuable feedback will be fed back to management for further consideration. Church Street Team

8/10 Good

Heather

Travelled with family
Liked: Amenities, property conditions & facilities
Funky downtown apartment hotel. Very comfortable, close to everything, pleasant staff. Would definitely stay here again!
Stayed 1 night in Sep 2022
Response from Patryk Niedzwiecki on 25 Sept 2022
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

sigurjon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Top nice location
Stayed 1 night in Jul 2022
Response from Patryk Niedzwiecki on 15 Jul 2022
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Shelbie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for one night. Close to arndale car park, right round the corner from shopping centre. Easy tram access. Room was clean and bed was comfy. Check in/out was quick and easy. Staff were nice and polite. There was building works but didn’t start until around 10AM so wasn’t an issue for us.
Stayed 1 night in Jun 2022
Response from Zalán on 20 Jun 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

8/10 Good

Emma

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Zalán on 20 Jun 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Christiane

Liked: Cleanliness, room comfort
Great place, great location, highly recommend
Had another great stay at Church Street. Cannot beat the welcoming staff and hospitality. Great location, great rooms and great views from the balcony. Would definitely stay again. A special thank you to Ash and all the front desk team and the GM (Robin I believe) who was fantastic.
Stayed 9 nights in May 2022
Response from Church Street Team on 6 Jun 2022
Hello Christine, Many thanks for your wonderful review, it is always great to receive so fantastic feedback, I will ensure we share your feedback with Ach and Rob. Many thanks Church Street Team

8/10 Good

Carrie

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice place but wish they had more room service options
Stayed 6 nights in May 2022
Response from Ach on 4 Jun 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was great to have a more personal space, where I could cook a meal.
Stayed 2 nights in Apr 2022
Response from Ach on 5 May 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Kareem

Stayed 1 night in Apr 2022

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good clean room
Stayed 1 night in Mar 2022
Response from Ach on 4 Apr 2022
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Jo

Travelled with family
Liked: Amenities, property conditions & facilities
We ended up here after a mix up with another property so we were delighted to find this property had everything we'd wanted. Centrally located with grocery shops nearby. There is a bar downstairs and the flat is fully equipped with everything you'd need. Would definitely stay here again when in Manchester.
Stayed 3 nights in Feb 2022
Response from Church Street Team on 28 Feb 2022
We are delighted to hear you enjoyed your recent stay with us and look forward to welcoming you back in the near future Church Street Team

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Lovely apartment
We stayed in 2 bedroom executive apartment which was very well equipped. We arrived 50mins early but room was ready and we were allowed in excellent service. Reception staff lovely. Central in city for attending the arena for an event. Would recommend.
Stayed 1 night in Jan 2022
Response from Church Street Team on 2 Feb 2022
Hello Mary, Many thanks for taking the time to review. We’re delighted to hear you enjoyed your stay and glad you love the location and artwork as much as we do! We hope to welcome you back to Church Street soon again. Kind Regards Reception Team

10/10 Excellent

Bryony

Stayed 1 night in Jan 2022
Response from Church Street Team on 28 Jan 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Fauresthia

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful apartment, clean and comfy place, wonderful location. Friendly and welcoming staff. I will definitely be back.
Stayed 3 nights in Jan 2022
Response from Ach on 20 Jan 2022
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Superb property & location
Stayed 2 nights in Dec 2021
Response from Ach on 10 Jan 2022
Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Mary S.

Liked: Cleanliness
Amazing Place
So close to everything. Work out room is exceptional!!
Stayed 1 night in Dec 2021

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021
Response from Patryk Niedzwiecki on 23 Nov 2021
Hello, Thanks so much for taking the time to leave a review. We’re so glad to hear you enjoyed your stay with us and we’d love to welcome you back soon again!

10/10 Excellent

Rowan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Neil

Liked: Cleanliness, room comfort
Great Hotel
Great location in Northern Quarter. Nice studio room, clean and kitted out well. Would stay again. Very welcoming and friendly staff
Stayed 1 night in Aug 2021
Response from Patryk Niedzwiecki on 22 Aug 2021
Dear Guest It’s great to see such brilliant feedback regarding our apartments here at Church Street Aparthotel, we are so pleased you enjoyed all the facilities and hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and its location was excellent, but their biggest asset is the staff. Impressive customer care, they were friendly, informative & genuinely wanted to make sure you had a good stay. The taxi they ordered us was delayed, they called to chase it then eventually hailed a black cab to make sure we weren’t late, & next morning asked if we’d had a good night, these touches make a difference. Apartment was clean, comfortable, stylish & had an amazing view. First time i’ve ever contacted anywhere in advance to make a request, which they were happy to fulfill. Thanks!
Stayed 2 nights in Aug 2021
Response from Patryk Niedzwiecki on 15 Aug 2021
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

Dayna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Church Street Team on 29 Jun 2021
Hello, Thanks so much for taking the time to share feedback. Reviews like yours help us improve our service and we’ll be sure to take your suggestions on board. Overall, we’re glad you enjoyed your stay with us, and we hope to see you soon again!

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Not what I thought it would be
Staff was really nice, the apartment was not as clean as I would have hoped (it was dusty and there was hair in the toilet) but what was really upsetting is that covid rules were not followed or enforced. No one rather than us was wearing a mask, staff or guests. There were signs about it on the lift but not even the staff was wearing masks.
Stayed 2 nights in Jun 2021
Response from Church Street Team on 8 Jun 2021
Thank you for your comments, very sorry to see that unfortunately not all aspects of your stay managed to reach your expectations, please be assured all of your valuable feedback will be fed back to management for further consideration.

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020
Response from Patryk Niedzwiecki on 24 Nov 2020
Dear Gareth, Thank you for your 10.0 rating! We are so pleased to see you enjoyed all aspects of your stay with us. We hope you choose to return to Church Street Aparthotel when you are next in the city. Church Street Team

2/10 Terrible

Nicola

Travelled with group
Liked: Cleanliness, room comfort
Avoid if you want to sleep
Booked for 2 nights, apartment was nice and big and clean. But the other people staying in other rooms was very loud, first night we could hear people throwing glasses or bottles off the balcony with loud music and could smell weed the second night there was a party going on our floor the police came in the end but didn’t get hardly any sleep with doors banging loud music and a lot of screaming girls and could also smell weed again, am not one to complain but it was a bad experience, shame really that a few people can spoil it as was a nice place
Stayed 2 nights in Jul 2020
Response from Patryk Niedzwiecki on 3 Aug 2020
It’s very disappointing to see we clearly failed to reach all of your expectations during your stay, please accept our sincere apologies. Please be assured all points will be taken into further consideration. Church Street Team

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Supercity Team on 3 Aug 2020
Thanks for sharing a review of your stay, we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from Ach on 27 Jun 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

Salma

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020
Response from Church Street Team on 23 Jun 2020
Many thanks, we look forward to welcoming your back in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding views, amazing apartment! Clean, secure, and lovely large spaces, with living room, full kitchen, full bathroom, and bedroom. Great wifi as well! AND a lovely outdoor patio that overlooks the city centre on the 15th floor-- accessible to anyone booked in the tower.
Stayed 3 nights in Apr 2020
Response from Church Street on 22 Apr 2020
We are delighted to hear your enjoyed your recent visit to Supercity Church Street. We look forward to welcoming you back in the near future. The Church Street Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point could go wrong tbh but overall great
Stayed 1 night in Mar 2020
Response from Patryk Niedzwiecki on 1 Apr 2020
Dear Guest Thank you for your 5.0 rating! We are so pleased to see you enjoyed all aspects of your stay with us. We hope you choose to return to Church Street Aparthotel when you are next in the city. Church Street Team

10/10 Excellent

Margeaux

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ach on 17 Mar 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

Liz, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is good. The location is very convenience. We can walk to china town, Leicester square and Covent Garden. Many restaurants and shops are nearby. The hotel offers free drink at the lobby.
Stayed 4 nights in Feb 2020
Response from Patryk N on 8 Mar 2020
Dear Guest Thanks for taking the time to leave a review all constructive feedback is very welcome! We do hope you will consider Church Street Aparthotel again in the future. Church Street Team

8/10 Good

Hatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with balcony
Nice room with balcony. Good location. The guy on reception was accommodating even though there was a key issue upon arrival. Only Negative would be the balcony door was hard to close. Definitely would stay again.
Stayed 1 night in Feb 2020
Response from Ach on 14 Feb 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

4/10 Poor

Nick

Travelled with family
Disliked: Room comfort
New Year’s Eve. Spent a lot of time trying to fix the patio door (which was letting on cold air). Master room chlorostropho
Stayed 1 night in Dec 2019
Response from Ach on 14 Feb 2020
Thanks for taking the time to leave a review all constructive feedback is very welcome! Sorry to hear you some trouble with closing the patio door ,the reception is 24/7 our team will ready to assist, We do hope you will consider Church Street Apart-hotel again in the future. Church Street Team

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent location, spacious apartment, clean, great facilities, friendly staff, great that there was a luggage room so we could leave our bags after we checked out.
Stayed 2 nights in Jan 2020
Response from Ach on 4 Feb 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ach on 4 Feb 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

Muzzafar

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately the car park was an absolute headache and nearly scratched my car god knows how many times, but the room we had was amazing with a fantastic view, clean and spacious.
Stayed 1 night in Jan 2020
Response from Ach on 4 Feb 2020
Dear ??? Thank you for taking the time to share your thoughts! Your feedback is much appreciated, and we are so pleased you enjoyed many aspects of your stay. We hope you choose to return very soon. Church Street Team

8/10 Good

Musa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Cleanliness and attention to detail, top priority for the owner as they did a brilliant job in that regard. Awesome place for comfort and convenience!
Stayed 1 night in Jan 2020
Response from Church Street Team on 26 Jan 2020
Dear Musa It’s great to see such brilliant feedback regarding our apartments here at Church Street Aparthotel, we are so pleased you enjoyed all the facilities and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ach on 21 Jan 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Comfortable and clean. Well located close to Piccadilly Gardens. Convenient for trams, bars, restaurant and shops. Nice spacious apartments, some with balcony, making a good alternative to hotels especially for a longer stay. Quiet street with two stores within 100 yards
Stayed 2 nights in Jan 2020
Response from Ach on 14 Jan 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Ach on 14 Jan 2020
Thank you very much for your valuable feedback.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nchester
Great location, central. Tesco downstairs, Arndale Mall across the road, walking distance to restaurants, sites. Beautiful apartment. Spacious, comfy beds, great views, washing machine, kitchen etc. Staff were very helpful. Parking available. Secure building. Really terrific accomodation
Stayed 3 nights in Jan 2020
Response from Ach on 12 Jan 2020
Thank you very much for your valuable feedback. It was great having you with us and we are all looking forward to welcoming you back. Church Street Team.

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Church Street Team on 10 Jan 2020
Hi Malcolm Thanks for leaving feedback following your visit. I pleased you enjoyed your stay with us and look forward to welcoming you back in the near future. Many Thanks Church Street Team