Ratings based on 972 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Anglesey

Excellent choice for The Arena

Posted 20-May-2017
Stayed here in order to fully enjoy the Take That concert at the Arena. Good choice- nice and near - a bit expensive though for one night. Room was fine - Hotel was big and airy. Breakfast was extra - good, though.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location for arena.

Posted 20-May-2017
It's the second time I've stayed here as the location to arena is only minutes away. Room good size and very clean. The staff are friendly and check in quick. The only downside for me is that breakfast finishes too early if you're there for a relaxing stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

5 nights in Manchester

Posted 11-May-2017
Pros: Location, staff, comfort, gym and size.
Cons: Bar service on "big nights" at the MEN. Restaurant service on any night.
The stay was largely OK. There seemed to have been a recent influx of staff who did not have English as their first (or possibly even second) language. Which was not the end of the world. What was a pain was the very poor service in the restaurant on our second night, where there did not appear to be a single, trained member of staff - the service was shockingly bad. Also, if there is an event at the MEN across the road, you need to remember that the bar is a hotel bar not a pub and cannot cope with a large influx of customers arriving at the same time.Otherwise, it was a pleasant week in a handily located Manchester hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cumbria

Nice hotel good location

Posted 08-May-2017
Good experience, nice food. Good location for arena.
5 out of 5
Recommended
for Everyone
by A verified traveller from surrey uk

Very nice and clean. Comfy bed.

Posted 29-Apr-2017
Get up early for breakfast, then go back to the room to wash etc.
3 out of 5
Recommended
for Everyone
by A verified traveller from Shropshire

Overnight stay

Posted 29-Apr-2017
Pros: Its location near the MEN Arena
Cons: Bar service .Two people serving and at least 40 people waiting is not acceptable. I gave up waiting.
Location: MEN Arena
Quick checkin.Room on second floor opposite the lift however the doors and walls are soundproof so this was not a problem. Unfortunately we couldn't use the safe because it was locked shut. The bedhead had dirt on it which we had to wipe off however it was easy to miss this unless you were sleeping in the bed. The bed was extremely comfortable as were the pillows and we had a good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice Hotel

Posted 29-Apr-2017
Very nice hotel. Good location. Very good stuff. Kkkkkkkk!!
3 out of 5
by A verified traveller from Devon

Overpriced

Posted 24-Apr-2017
For the brief encounter I had with staff I can't complain. On arriving in our room I was disappointed. Overall it was clean but I don't expect to see any mildew whatsoever in the bathroom when I've paid £179 for one night! The bed linen had a hole in it and the mattress was too soft! I usually stay in a Premier Inn but because it was a special occasion though the I would treat myself and my daughter to a "nice hotel". I was disappointed. I expected more for a 4 star hotel. Or maybe I was just expecting too much! Would I stay again? No! I'm going back to a Premier Inn and saving my money!
4 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Nice, clean hotel.

Posted 19-Apr-2017
Quite cold in terms of decor and we couldn't turn the thermostat up further than 23 degrees even though it was cold in our room. A little bit further out from the city centre and a shame you have to pay for parking
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely room, hotel staff courteous.

Posted 16-Apr-2017
Pros: It was my partner's Birthday and they left some cake and a free voucher for the bar to get a drink each, very thoughtful.
Cons: Nothing.
Location: MEN arena shops bars etc
Room lovely and clean, bed so comfortable. Also there is a sweet trolley that is free, great for kids.