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This Malamaison is ideally situated for mainline train, bus and Metro links. As well as the hotel restaurant, there is a range of dining opportunities close by. Shopping is within easy walking distance.
Staff are welcoming and accommodating.
M
Stayed 1 night in Apr 2024
Response from Team Mal x on 15 Apr 2024
Thank you for your lovely feedback M. We are pleased you found us to be in a convenient location and found our teams to be welcoming and accommodating. We do hope to welcome you back to Mal Manchester again very soon
Thank you for rating your visit highly Penny. We are delighted you enjoyed your stay with us, and hope to see you back at Mal Manchester again very soon
Thank you so much Dawn Louise, we are delighted you found us to be in a convenient location and found our team to be helpful and courteous. We do hope to welcome you back to Mal Manchester again soon
Thank you for rating your stay with us so highly Luke. We are pleased that you had an enjoyable experience with us, and hope to welcome you back again soon
Thank you so much for rating us highly Clare, we are delighted you had a great stay with us, and hope to welcome you back again soon
8/10 Good
Nedge
22 Mar 2024
Nedge
Stayed 1 night in Mar 2024
Response from Team Mal x on 11 Apr 2024
Thank you for taking the time to leave your feedback Nedge. We are very sorry that you did not have an enjoyable experience with us. We will review this with our teams. Many thanks,
Service was terrible.
Bill was wrong.
Decor is questionable.
Gym is tiny and no atmosphere. Just some dumbells, a bench, a bike and a couple of running machines.
Steak was OK. Breakfast was nice.
Scott
Response from Team Mal x on 19 Mar 2024
We are sorry to read this Scott, as this is not the experience that we would wish you to have with us. Please be assured we will look into this and action accordingly.
Thank you so much Karen, we are pleased that you enjoyed your time with us, and found your room to be comfortable and enjoyed the coffee. We hope to see you back at Mal Manchester again soon
10/10 Excellent
ANTHONY
Business traveller
23 Feb 2024
All good
ANTHONY
Stayed 1 night in Feb 2024
Response from Team Mal x on 23 Feb 2024
Thank you for rating your stay with us highly Anthony, we hope to welcome you back to Mal Manchester again soon
Thank you so much for rating your stay with us so highly Samirah, we are pleased that you had an enjoyable evening, and hope to welcome you back to Mal Manchester again very soon
10/10 Excellent
Ella
19 Feb 2024
Liked: Cleanliness, staff & service
Ella
Stayed 1 night in Feb 2024
Response from Team Mal x on 21 Feb 2024
Thank you for rating your visit highly Ella, we are delighted that you had an enjoyable time with us, and hope to welcome you back again soon
The room was beautiful and evening meal delicious, service at breakfast was slow but staff were friendly
Liz
Stayed 1 night in Jan 2024
Response from Team Mal x on 21 Jan 2024
Thank you for rating your visit to Mal Manchester Piccadilly highly Liz, we are pleased that you enjoyed your room and evening meal. We are sorry breakfast service was slow, we will raise this with our teams. We hope to see you back again soon
Thank you for taking the time to leave your feedback Stuart, we are pleased you had a positive experience and we hope to welcome you back to Mal Manchester again very soon
The room was absolutely freezing even with the heating panel turned to 27 degrees (the maximum).
I changed rooms once with the same result. The hotel moved me to an adjacent room and the heating issue was exactly the same
MARCEL
Stayed 1 night in Jan 2024
Response from Team Mal x on 18 Jan 2024
Marcel, we are very sorry to read this, as this is not the experience that we would wish you to have with us. Please be assured we will look into this with our teams and action accordingly. Kind regards,
Staff and atmosphere are great, and hotel is perfectly located near the station.
Grant
Stayed 1 night in Jan 2024
Response from Team Mal x on 16 Jan 2024
Thank you Grant, we are pleased that you enjoyed your stay with us and found our team to be welcoming. We really hope to see you back at Mal Manchester Piccadilly again real soon
10/10 Excellent
jamie
15 Jan 2024
jamie
Stayed 1 night in Jan 2024
Response from Team Mal x on 16 Jan 2024
Thank you for rating us so highly Jamie, we hope to welcome you back to Mal Manchester Piccadilly again soon
10/10 Excellent
Susan
14 Jan 2024
Susan
Stayed 2 nights in Dec 2023
Response from Team Mal x on 16 Jan 2024
Thank you for rating us highly Susan, we are pleased you had an enjoyable stay with us and hope to welcome you back again soon
10/10 Excellent
Estelle Margaret
9 Jan 2024
Estelle Margaret
Stayed 1 night in Jan 2024
Response from Team Mal x on 31 Jan 2024
Thank you for rating your stay with us so highly Estelle Margaret, we very much hope to welcome you back to Mal Manchester again very soon
Considering it was New Year's Eve it was remarkably quiet in our room. The room was spacious, clean and well appointed. The hotel opened on to the main road which was close to the railway but also served by free buses. We used them to visit several local amenities such as Manchester Museum which was also free. There are lots of good eating places nearby which we preferred to the hotel as the only meal we took there was a disappointing breakfast.
Susan
Stayed 1 night in Dec 2023
Response from Team Mal x on 9 Jan 2024
Thank you Susan. We are pleased that you found us to be in a convenient location and found your room to be clean and spacious. We are however sorry that you did not enjoy breakfast, we will look into this with our teams. We hope to welcome you back again soon
Fabulous stay, friendly staff, complementary Prosecco and a great breakfast. What more could you ask for?
Heather
Stayed 1 night in Jan 2024
Response from Team Mal x on 9 Jan 2024
Thank you so much for rating us highly Heather. We are pleased that you found our team to be welcoming and enjoyed our breakfast. We do hope to welcome you back to Mal Manchester Piccadilly again soon
Nice clean room. Spacious. Heating worked. Stayed over new year's so not the quietest but can't blame the hotel for that. Stil, room was very good. The bed was super comfy.
Great location that is walkable to everywhere we needed.
Door pass needed for the lift and to get in at night. Good security!
Aimee
Stayed 1 night in Dec 2023
Response from Team Mal x on 6 Jan 2024
Thank you for your lovely feedback Aimee. We are pleased that you felt comfortable and secure during your recent New Years visit, and we hope to welcome you back to Mal Manchester Piccadilly again very soon
Thank you for rating your stay with us so highly Stephen. We hope to welcome you back to Mal Manchester again soon
4/10 Poor
Neil, Manchester
Travelled with partner
24 Dec 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, lovely staff. Room was in some state of disrepair. Shower handle came off the wall, sink was blocked, and - first world problem, I know- but there are no plugs by the bed for phones. Could do with a refurb.
Neil
Stayed 2 nights in Dec 2023
Response from Team Mal x on 26 Dec 2023
Thank you for taking the time to leave your feedback Neil. While we are pleased that you found our team to be friendly, we are sorry that you experienced issues with your room, we will raise this with out teams to address, thank you for bringing this to our attention
8/10 Good
Catherine, Ongar
Business traveller
19 Dec 2023
Liked: Cleanliness, staff & service, amenities
Room was clean and bed very comfy but room decor very tired with flaking coating on taps and desk veneer peeling. Discounted parking only available if booked online in advance which was not communicated before my arrival.
Catherine
Stayed 1 night in Dec 2023
Response from Team Mal x on 26 Dec 2023
Thank you for your feedback Catherine, we are pleased that you found your room to be clean and comfortable. We will address the issues raised with our team, and hope to welcome you back again soon
I had a great stay, my room was really amazing, plus the evening meal and breakfast was delicious. Will definitely stay there again
Stuart
Stayed 1 night in Dec 2023
Response from Team Mal x on 9 Dec 2023
Thank you for your lovely feedback Stuart, we are delighted that you enjoyed your room and had a good dinner and breakfast with us. We really do hope to welcome you back again very soon
10/10 Excellent
Marc
8 Dec 2023
Marc
Stayed 1 night in Dec 2023
Response from Team Mal x on 9 Dec 2023
Thank you for rating your stay with us so highly Marc, we are delighted that you had an enjoyable experience and hope to see you back again soon
10/10 Excellent
Robin
4 Dec 2023
Robin
Stayed 1 night in Dec 2023
Response from Team Mal x on 5 Dec 2023
Thank you for rating your stay with us so highly Robin, we hope to welcome you back to Mal Manchester again very soon
6/10 Okay
Wai
Travelled with partner
3 Dec 2023
Liked: Cleanliness
Disliked: Amenities
No bedside table on one side of the bed and staff were not happy with me raising
Hi Sarah, thank you for taking the time to leave your feedback. We are very sorry that you were disappointed with the room you had, we will review this with the relevant teams and action accordingly. Thank you for bringing this to our attention
A fantastic, comfortable and clean hotel. Quite opulent. Have stayed many times and will continue to do so.
Sheila
Stayed 3 nights in Nov 2023
Response from Team Mal x on 5 Dec 2023
Thank you so much for your lovely feedback Sheila, and thank you for your continued loyalty. We look forward to welcoming you back very soon
4/10 Poor
Francis
Business traveller
28 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Food was expensive and subpar, usb chargers didn’t work, bath tub could’ve been cleaner
Francis
Stayed 1 night in Nov 2023
Response from Team Mal x on 29 Nov 2023
Hi Francis, thank you for taking the time to leave your feedback. We are very sorry that you experienced issues with the chargers and cleanliness of your room. We will review this with our maintenance and housekeeping teams, thank you for bringing this to our attention
Staff were fantastic, reception so polite, bar staff amazing too
Scott
Stayed 1 night in Nov 2023
Response from Team Mal x on 28 Nov 2023
Thank you for your lovely feedback Scott, we are delighted that you enjoyed your time with us, and found the team to be welcoming. We hope to see you back at Mal Manchester Piccadilly again very soon
10/10 Excellent
Emma
20 Nov 2023
Emma
Stayed 2 nights in Nov 2023
Response from Team Mal x on 28 Nov 2023
Thank you for rating your stay with us so highly Emma, we hope to welcome you back to Mal Manchester Piccadilly again real soon
Thank you for your lovely feedback Emma, we hope to see you back with us again real soon :-)
10/10 Excellent
michael
13 Nov 2023
Back to normal service
Lady stay was utter chaos but this time was fantastic with upgrade to club room and late checkout
Faith restored from previous stay last month
michael
Stayed 1 night in Nov 2023
Response from Team Mal x on 28 Nov 2023
Thank you Michael, we are pleased that you had an enjoyable stay with us, and apologies again for a previous visit not being to our usual standard. We hope to see you back again very soon