Ratings based on 1,284 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travellers
by A verified traveller from London

Nice hotel close to Manchester Piccadilly

Posted 23-May-2017
Pros: Staff were friendly and made up for the bland surroundings.
Cons: Long waits at the single lift which isn't enough for a hotel of this size. When it did arrive, too full to get in.
Location: 5 minutes walk from Piccadilly Station.
I booked this hotel a couple of weeks before my visit to include bed, and a breakfast, in the rate. I inadvertently booked an accessible room, and it was absolutely fine in all respects with more than enough space for a party and a very comfortable bed. The room, public rooms and hotel are all somewhat featureless, but the room service food was fine and came within the promised time. I'd particularly recommend the breakfast. Buffet breakfasts can be a bit dried up but this one was pretty fresh with as wide a range of decently cooked hot and cold foods as most people would want.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location, down the street from train

Posted 15-May-2017
Excellent restaurant, great staff, nice hotel convenient to city centre.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good central location close to transport links

Posted 15-May-2017
Nice, comfortable hotel. We had problems accessing the spa, fitness centre and changing rooms as our cards didn't work. It took 2 visits to reception to sort out which was inconvenient. Rooms were comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from SF, CA

Perfect hotel!

Posted 09-May-2017
Good location, good price, good breakfast, good size of room. Everything is great!
2 out of 5
by A verified traveller

near to the train station but a long walk

Posted 08-May-2017
Pros: the bedding
Cons: upgrade the hotel to continental standards IMPROVEtheresturant
it was a long walk to the main shopping area.the lack of room facilities shocked me No dressing gowns slippers and toilerieswas sad However the room was warm. But room service had little to nothing left available. VERY DISSAPOINTED
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay

Posted 01-May-2017
Within walking distance to city centre and all transport facilities, large comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Lovely

Posted 30-Apr-2017
Went there for a night , price was nice included a buffet breakfast and a really if room very nice
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2017
A comfortable one night stay when in Manchester on business. All aspects of hotel very satisfactory although they could do with more lifts!
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy access for Piccadilly train station

Posted 13-Apr-2017
Good stay at hotel for my sisters hen do. Enjoyed the thermal spa the following day. Was lovely would be even better if spa was included in cost of staying at hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from dublin

Posted 11-Apr-2017
The staff were very friendly, the room was spectacular, and the food I had was very good. I skipped breakfast because I didn't want to pay £19 for a meal on the run, but it may have been worth the money if you had time to enjoy it. Overall a very nice hotel