Ratings based on 1,248 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from SC

McDonald Manchester Hotel March 2017

Posted 23-Mar-2017
Decent hotel, friendly staff. One elevator did not work at all, the other one did not work well. Definitely needs repair! Beds are hard, not very comfortable.
1out of 5
by A verified traveller from Cheshire

Hotel was close to train and metro station network

Posted 16-Mar-2017
I choose the MacDonald spa Manchester as a pre birthday treat for my other half, on arrival I thought hotel looks very smart . The reception was staffed and efficient, on going through to the lifts and stairs did we see how grim and in need of renovating this hotel was, there was only one lift in use, so 10 people in a queue, we were on the 2nd floor so not bad to walk, up 3flights of stained different colour pattern carpets, we got to the room, stairs were well worn stubborn stains, cracked and chipped vanity unit, Breakfast was an experience it was 2 in 2 out, like a scene from a holiday camp dining room, the staff were pulled from pillar to post, the food was of good standard though. It's clearly now a low grade budget hotel that promotes through hotel websites, it clearly needs a renovation. It was full with groups of young girls lads, birthdays stag and hen celebrations.
4out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Very nice and a covinient location

Posted 05-Mar-2017
Pros: Very nice spacious room
Cons: there is no car access from the front, so it is hard figure out how to get in. A hotel this size need more than 1 working lift.
We were visiting Manchester for a day and were looking for a comfortable hotel near to o2apollo. This hotel fit the need very well
2out of 5
by A verified traveller

Nothing to this hotel

Posted 27-Feb-2017
No elevator, breakfast was expensive tv terrible long walk from lobby to room
5out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Fantastic stay

Posted 24-Feb-2017
Four 24-27 year old girls stayed for 1 night and our room is gorgeous, the bathroom was absolutely massive and for the price we paid beat crappy budget hotels! Would definitely come back
4out of 5
Recommended
for Everyone
by A verified traveller from North Lincolnshire

Large hotel that is close to the city centre.

Posted 22-Feb-2017
Pros: Views over city and close to city centre.
Cons: Room should have bigger sink and needs updating a bit.
Location: Close to all city centre facilities and about 10 minutes from Salford quay.
Good hotel, but we ended up in an accessible room with a tiny bathroom sink and no soap! Plus the heating couldn't be turned down and it was too hot. The heating pipes also made loud noises all night! The bed was large and comfortable though.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
10 minute walk from the centre, great location for the O2 Apollo.
5out of 5
Recommended
for Everyone
by A verified traveller from SCG

Hotel right in the city

Posted 15-Feb-2017
We had an awesome stay at the hotel. The room and facilities are excellent and child friendly. The continental breakfast was lovely. Lots to choose from and the in house steak house offered a delicious menu! It is right around the corner from Manchester Picadilly Station so it puts you smack in the city so its easy to get around and explore. We loved our time there and will definitely stay there next time we visit Manchhester.
1out of 5
by A verified traveller

Checked in to a room that hadn't been cleaned

Posted 14-Feb-2017
No bath robes uncleaned room and a stagnant smell which resulted in us not staying and going home
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 07-Feb-2017
The hotel was lovely, the room was nice and the service was incredible! They bought us extra toiletries when requested. Left an item in the room worth a lot of money and the hotel contacted us to say they had found it once we left and they would keep it safe until we returned for it, would definitely recommend it here
Comment from Hotel Management
12-Feb-2017 by Operations Manager, Hotel Management
Dear Guest Thank you for providing feedback following your recent stay with us at Macdonald Manchester Hotel and Spa. I am delighted to hear that you enjoyed your stay and that my team were proactive in their approach to your item of lost property. I hope that we will have the pleasure of welcoming you back to us again in the near future. Kind Regards James Turner Operations Manager