Hi,Thank you for your feedback.I am glad you had a warm welcome by our staff and experienced a pleasant guest service. I apologise for the noise and the inconvenience it caused to you. Your feedback is very valuable to us and it helps us improve our guest satisfaction service for all our guests.Looking forward to welcoming you again in the future.Regards,Nishtha

Dear Guest,Thank you for your review.We apologise that you had to encounter this during your stay at the hotel. Your review means alot to us and it motivates us to improve the experience for our guests.Looking forward to welcoming you soon.Regards,NishthaGSA

Dear Guest,Thank you for your review.We appreciate that you found your stay at the hotel pleasant and comfortable and the facilities upto the standards of your expectations.Looking forward to welcoming you soon.Regards,NishthaGSA

Dear GlynnThank you for taking the time to share your experience with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.We apologize for the inconvenience you faced during your stay. The issues you raised regarding the room temperature, bathroom drainage, and breakfast quality are certainly not reflective of our usual standards. Rest assured, we take these concerns seriously and will investigate and address them promptly.Regarding the parking situation, we apologize for any confusion. We understand the importance of clear communication and will work on providing more accurate information about parking arrangements.We're pleased to hear that our staff were polite and professional. We take pride in our team and appreciate your acknowledgment of their efforts.We understand your decision not to return, but we sincerely hope you might reconsider in the future. Your feedback is invaluable, and we are committed to making the necessary improvements to ensure a more enjoyable experience for our guests.If you have any further details or suggestions you'd like to share, please feel free to reach out. We appreciate your input and hope to have the opportunity to welcome you back and provide a better experience.

Dear guest,Thank you for your stay. I am happy to know that you had a pleasant stay at the hotel.looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear guest,Thank you for your stay. I am happy to know that you had a pleasant stay at the hotel. Your reviews make it possible for us to work towards improving the experience for our guests.looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear guest,Thank you for your stay. We apologise that you had to experience this at your stay with us. Your reviews are very valuable to us and motivates us to provide a better guest satisfaction and customer experience.Looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear guest,Thank you for your stay. I am happy to know that you had a pleasant stay at the hotel.Looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear guest,Thank you for your stay. I am happy to know that you had a pleasant stay at the hotel.looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear guest,Thank you for your stay. We are happy to know that you had a pleasant stay at the hotel.Your reviews are very valuable to us and motivates us to provide a better guest satisfaction and customer experience.Looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear Clive,Thank you for taking the time to review your recent stay with us. Your comments are greatly appreciated and will be shared with the team.We hope to welcome you back int he future.Kind regardsWendy FraserReservations Office Manager

Dear guest,Thank you for your stay. I am happy to know that you had a pleasant stay at the hotel.Looking forward to welcoming you again in the future.Regards,Nishtha Nayyar

Dear Michelle,Thank you for your review your comments are very valuable to us.Your feed back will be shared with the team.I hope we get the opportunity to welcome you back.Kind regards WendyReservations Office Manager

Dear Andrei,Thank you for rating your stay.Kind regardsWendy Reservations Office Manager

Dear RobertThank you for your feedback about your stay with us at Holiday Inn Express-Oxford Road. Thank you for your 10/10We look forward to welcoming soon.

Thank you for your rating of 8/10

Dear JoelI'm glad to hear that! If you ever need more information or assistance, feel free to reach out. I'm here to help!

Thank you for your rating of 5/5

Dear CarlaThank you for sharing your experience! We're delighted to hear that you found our rooms immaculate and that our staff was helpful during your stay. Your kind words mean a lot to us, and we're committed to maintaining excellent quality and service. If there's anything else we can do to make your next visit even better, please let us know!

Dear BobbyThat's fantastic to hear! Our central location aims to provide guests with easy access to all the vibrant attractions and experiences Manchester has to offer. We're thrilled you found it convenient and hope it added to the enjoyment of your stay. If there's anything specific you'd recommend to fellow travellers in terms of nearby attractions or experiences, we'd love to hear your suggestions!

Thank you for your rating of 8/10

Thank you for your rating of 4/5

Dear PaulI'm sorry to hear that the tourist tax affected your perception of Manchester. While we understand your frustration, the city has implemented this tax to support local initiatives and development. We hope this experience won't deter you from exploring Manchester in the future, as it has so much to offer beyond this additional charge. If there's anything else we can do to make your stay more enjoyable, please let us know. We'd love the chance to turn your experience around!

Dear BethThank you for your positive feedback! We're glad to hear that you found good value in your stay. Your suggestion regarding dining options for lunch or dinner is noted, and we'll certainly consider expanding our offerings to enhance the overall experience for our guests. We appreciate your input and hope to have the opportunity to provide even more convenience during your next visit!

Dear ThomasThank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay at our hotel. Your feedback is truly valuable in our ongoing efforts to enhance our guests' experiences.We regret to hear about the issues you faced with your room's condition and the difficulty with the room key. Rest assured, we are actively addressing these concerns with our maintenance team to ensure that such incidents are rectified promptly.We acknowledge your feedback about the breakfast and the speed of our lifts. Your comments will be shared with our team for immediate improvements.We understand your sentiments about the duration of a stay and would love the opportunity to better accommodate you should you reconsider in the future. Please feel free to reach out directly so that we can ensure a more enjoyable experience for your next visit.Once again, we appreciate your candid feedback and hope to have the chance to restore your confidence in our hotel.Warm regards,

Dear Guest Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that your overall experience was enjoyable.We appreciate your input regarding the comfort of the beds. Our guests' comfort is a priority, and we take your comments seriously. We'll certainly look into ways to enhance the sleeping experience to ensure a more restful stay for our valued guests like you.We hope to have the pleasure of welcoming you back and providing an even more comfortable experience during your next visit.Warm regards,

Dear Linda Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that your overall experience was enjoyable.We hope to have the pleasure of welcoming you back Warm regards,

Dear ZairraThank you for sharing your recent experience with us! We're thrilled to hear that you had a pleasant stay overallWe hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.

Thank you for your rating of 8/10

Dear CThank you for sharing your recent experience with us! We're thrilled to hear that you had a pleasant stay overall and enjoyed the cleanliness of your room along with our buffet-style breakfast.We appreciate your feedback regarding the room, and we'll be sure to address the concerns you mentioned to ensure an even better experience for our guests in the future.We're glad to know that our parking arrangement suited your needs and that you were able to take advantage of the discounted parking nearby.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know.Warm regards,

Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that your overall experience was enjoyable.We hope to have the pleasure of welcoming you back Warm regards,