Interior

Reviews of Britannia Sachas Hotel

3 out of 5
Britannia Sachas Hotel
Tib Street, Back Piccadilly, Manchester, England

Reviews

6.2
Rating 10 - Excellent. 245 out of 1149 reviews" "
Rating 8 - Good. 247 out of 1149 reviews" "
Rating 6 - Okay. 219 out of 1149 reviews" "
Rating 4 - Poor. 165 out of 1149 reviews" "
Rating 2 - Terrible. 273 out of 1149 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Lucy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were really friendly and helpful for the most part, however, we had a defective heating issue in our room (with no windows) which made the room excessively hot the entire time we were there, we turned off the heating using the weird switch on the wall, but it made no difference. The heating was left on prior to our arrival to the room. We had a plug in fan, but it made no difference as it was circulating hot air. We asked reception for assistance as we were feeling extremely sick from the heat, they advised it would be sorted soon as the heating for the building was on, they refused a second plug in fan, it was not resolved. . We had no sleep that night at all; it was extremely hot and we had cold compresses on ourselves to stop us from being sick, it was horrible. The room had no air conditioning at all. I would not return to the property. It doesn't look like the photos posted on expedia at all. Very basic accommodation.
Stayed 1 night in Mar 2024

10/10 Excellent

Sola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike is fantastic & very helpful. I will highly recommend this place
Stayed 1 night in Mar 2024

6/10 Okay

Shannon

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Afrecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anvesh

Liked: Cleanliness

8/10 Good

Joyonna

Disliked: Cleanliness
Mainly convenient if you have to be close to/ in Piccadilly.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Staff & service, amenities, property conditions & facilities
It was convenient. Staff were friendly. Very clean room and comfortable bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Manal

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Feb 2024

8/10 Good

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Mira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old
Stayed 2 nights in Feb 2024

6/10 Okay

Raphael

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good price but bad service. The environment is excellent though
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Lehong

Travelled with family and small children
Kids and I had a terrible experience with Britannia Sachas Hotel in the past few days. Which we never met in other hotels in the past. 1. All staff never greetings and smiling to customers. Including security guys, front desk receptionists and managers.all they did were stared at you when you were entering the hotel. All customers could feel this hotel like as hell. 2. Noisy, dirty and unsafe environment inside and outside the hotel. I took some pictures. 3. They entered my room without permission and forgot to lock my door properly one day before we check out. They did not any excuses. 4. I suggest strongly that to avoid this hotel to waste your time and money.
Stayed 4 nights in Feb 2024

8/10 Good

Sheridan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our beds were comfortable and once turned radiator down room good temperature. Shower worked and hot. Couldn't double lock door in 322 which was a bit nervy when another person was banging on a door down the corridor.
Stayed 2 nights in Feb 2024

2/10 Terrible

C J

Disliked: Cleanliness, staff & service, property conditions & facilities
Without exaggerating this is the worst hotel I’ve stayed in, in years. It feels more like a bedsit for the unfortunate rather than a hotel. We booked an executive double room, if that’s what the executive looks like i dread to think what a standard is like and for £109 it’s unbelievable! If we weren’t on the spot and had the time to cancel and rebook somewhere else we would have. Check-in was painful and needing ID for anyone staying and not just the booking person, my wife doesn’t carry picture ID So this became an issue… but it shows the issues the hotel has if you cannot trust a married couple to book a room for one evening. Dirty room, basic hard double bed with flimsy legs, lamps that didn’t work in the room, filthy kettle and a a broken shower handle in the bath, which was also dirty and a less than new bath mat. This is my first experience using Expedia and I’ll think twice about using again after this experience and these are the types of hotel that they offer….
Stayed 1 night in Feb 2024

10/10 Excellent

Umar

Liked: Staff & service, property conditions & facilities
Absloutly fantastic
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean bed is comfortable But the area is very bad
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night whilst seeing Peter Kay I loved how central the hotel was the room was clean and comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Eladio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is no too bad as a few review said. I been for couple night's and all good.
Stayed 2 nights in Jan 2024

10/10 Excellent

John Pastory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely
Stayed 1 night in Jan 2024

2/10 Terrible

Laura

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Very good value hotel that is not complicated and you get what you expect for the very good price. Great location makes everything very accessible and walkable on the doorstep of Market Street. Have had great service from staff on every visit, don't forget your ID.
Stayed 2 nights in Jan 2024

8/10 Good

Hamza

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

garry

Travelled with partner
Liked: Staff & service
No restaurant limited bar room was sub par
Stayed 1 night in Jan 2024

8/10 Good

Eileen

Liked: Amenities, property conditions & facilities
My bedroom was ready and in time for my check-in. The room was clean tidy and warm. time away from it all was a welcome. limited TV channels (good) Kettle, combe bath and shower. Hair dryer available. Excellent location. 5 min walk from the Piccadilly Train Station. 2 min walk to Manchester City Centre and the Metro. Full English breakfast available. lunch and dinner are eat outs. Excellent, perfect place to put your head when on a budget (3 star). I have no problem with this and would stay there again.
Stayed 3 nights in Jan 2024

6/10 Okay

Smit

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jihan, Carlisle

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and really well located, everything you need for a stay at a great price.
Stayed 1 night in Jan 2024

2/10 Terrible

Ellie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Kerrice

Stayed 2 nights in Dec 2023

6/10 Okay

Renie Boy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room is clean. The room is dark, just few lights. No daylight bulbs, just warm lights which i am not used to. The maintenance did not respond for my complain. No buggy ramp from the entrance to reception.
Stayed 3 nights in Dec 2023

10/10 Excellent

Surbir

Stayed 3 nights in Dec 2023

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful! Po wasn’t open although advertised with pool. And no heating as was broken 2 weeks prior! The food was disgusting! Never again!
Stayed 2 nights in Dec 2023

6/10 Okay

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent but requires improvement
Nice cheap hotel. Very central, close to transports, shops and restaurants. I understand that you get what you paid for but having a single glazed window that don't even closes completely seems inappropriate. That made the room too noisy and thankfully it wasn't too cold outside!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Regular visitor
Clean, functional, great location. Pleasant, helpful staff.
Stayed 4 nights in Dec 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish!
The staff were horrible and wouldn’t assist. Were a bit rude and the place was not what we expected.
Stayed 2 nights in Dec 2023

6/10 Okay

Mamadou

Business traveller
Room was not clean. Wardrobe and coats hangers were dusty.
Stayed 1 night in Dec 2023

4/10 Poor

Mike

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in disrepair, the cleanliness of the room and hotel was shocking especially for the price I paid.
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gary

Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
Do Not Book Here This is the worst britannia hotel I have ever stayed in the 1st room had air vents that made a wind noise keeping me awake. I was moved to another room which was worse as the pipes made such a noise that it was like someone drilling in my room. I have had no sleep and had to cancel my meeting as so tired I spoke to the manager and asked for a refund of £54 plus £1.20 as I didnt have a comfortable stay which he REFUSED. I think this is unacceptable paying for a service I did not receive. I normally book the Britannia Manchester Hotel which I now know is a much better hotel.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price and service are definitely the best parts but that's where it ends. The windowless rooms have no systems to adjust the temps but the desk fan they offer helps. The twin beds are older and you can feel the springs. There's no channels on the TV - only radio. It's a good place for 1 or 2 nights or if you don't have any back issues. Would I stay here again? Not sure. But it is definitely worth the price and I don't hate it. If the mattresses were updated I would feel more comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Could have had better service and a better condition.
Stayed 3 nights in Dec 2023

6/10 Okay

Allan, Brecon Powys

Liked: Staff & service
The property needs a bit of tlc and updating but a great location
Stayed 2 nights in Dec 2023

6/10 Okay

Kevin

Travelled with family
Outdated hotel, but for what we paid was acceptable
Stayed 2 nights in Dec 2023

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, well decorated for Christmas, staff were so welcoming and the night doorman made us feel very safe when returning late at night
Stayed 1 night in Dec 2023

6/10 Okay

Alan

Travelled with group
Property ok. Price good for Manchester would use again
Stayed 1 night in Nov 2023