Ratings based on 1,340 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2017
Fabulous front desk staff and bartenders!
Comment from Hotel Management
05-Jan-2017 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
4out of 5
Recommended
for Everyone
by A verified traveller from 三重県、津市

安心して滞在できる立地の良いホテル

Posted 03-Jan-2017
街の真ん中に立地し、街中の移動及び、郊外への鉄道駅へのアクセスも良い。 中華街も徒歩2、3分でまたマンチェスターに行くとしたら必ず利用したいホテルです。
Comment from Hotel Management
07-Jan-2017 by jacklynglover@arorainternational.com, Hotel Management
アロラホテルマンチェスターのご予約ありがとうございました。マンチェスターでのご滞在をお待ちしております。 私は、あなたが私たちと一緒にあなたの滞在を徹底的に楽しんだことを聞いてうれしく思います。 もうすぐあなたに会うことを願っています。 種類に関しては、Jacklyn Glover Housekeeping
4out of 5
Recommended
for Everyone
by A verified traveller from HK

Large room with acceptable price

Posted 28-Dec-2016
We booked for a standard Double Room. The room size is larger than we thought. However, we found some water stain on the side table, anyway it was all fine. The hotel staff is nice and friendly.
Comment from Hotel Management
10-Jan-2017 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
3out of 5
by A verified traveller

Disappointing

Posted 17-Dec-2016
Pros: Nothing special to report
Cons: See above
Location: Good, central location. Easy to get to all Manchester's attractions.
This hotel is not as good as it used to be. It looks tired and could do with some updating.
Comment from Hotel Management
22-Dec-2016 by Jacklyn Glover- Housekeeping Manager, Hotel Management
Dear Guest I am so sorry to here you did not enjoy your stay here at Arora Just to make you aware in January it is having a refurb we have just already brought in new beds and bedding so hopefully when the work is finished it will be what you expected and will return Kind Regards Jacklyn
5out of 5
Recommended
for Everyone
by A verified traveller from barrow in furness

close to centre of manchester

Posted 15-Dec-2016
Pros: Everything
Cons: Just late check in
Location: 10mins away from Piccadilly station one way. 10mins from arndale shopping same for Christmas markets.
Brilliant clean friendly. Only thing I would say is about late check in. All staff couldn't fault them, good security can't get in the lifts without your room key. Great sleep didn't notice any noise, we were right on the front. We had breakfast at £10 each well worth it. Very friendly all staff couldn't fault anything or anyone.definitely recommend to anyone
Comment from Hotel Management
15-Dec-2016 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
4out of 5
Recommended
for Business Travellers
by A verified traveller from Berks

City centre hotel

Posted 12-Dec-2016
Pros: location
Cons: Bathroom needs updating
Reasonable city centre hotel there are of course many better, in hindsight I would choose another but for the time I spent in the room it was fine
Comment from Hotel Management
13-Dec-2016 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
4out of 5
Recommended
for Everyone
by A verified traveller from county durham

peaceful, helpful staff, from my stay one night

Posted 07-Dec-2016
Pros: Everything. Service, Staff, room, bathroom facilities, reception area, location.
Cons: cannot think of anything
Location: Location was excellent. Near to Gay village and China town. We had a meal at restaurant very near to hotel, this was very convient.
Manchester Arora hotel, pleasant, appearance, very friendly, helpful, accomondating staff. Very peaceful,very satiosfied with amenities. Lovely appearance. Great bed and pillows. All needs thought of, safe, wine cooler. Requested reception to book a taxi,phoned our room when it arrived, punctual, helpful staff. Would return to hotel again,good experience. Overall, very, happy stay, clean, all needs catered for. Excellent.
Comment from Hotel Management
08-Dec-2016 by jacklynglover@aroramanchester.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
1out of 5
by A verified traveller from londo.

Worst hotel experience of my life

Posted 26-Nov-2016
Staff member at reception lost my car park ticket and tried to tell me he gave it to me. Had to pay double the amount to get my car out the car park. Bathroom was not clean either.
Comment from Hotel Management
01-Dec-2016 by jacklynglover@arorainternational.com, Hotel Management
Dear Chris So Sorry to hear you expereinced this service During you stay here with us at Arora Manchester. Our General Manager is speaking to the team member in question, Chris did you mention the cleanliness issue during your stay if not can you please make me aware of the room number so I can look into this as the Housekeeping manager as we take this very serious as we have very high standards and on this occasion we have let you down Look for to a reply Kind Regards Jacklyn Glover
5out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Manchester City break

Posted 25-Nov-2016
Pros: Nice rooms, pleasing breakfast room. Good breakfast. Lovely staff
Cons: Biscuits with tea in room. Foyer quite cold and decoration rather bland and minimal. Mottled flooring makes it look a bit dirty although it was not
Location: Good location. Easy access to shops and concert venue which was purpose of visit
First overnight stay in Manchester. Great city with great shopping. Without exception all sales staff and restaurant staff we dealt with were so pleasant and accommodating. Manchunians and non-manchunians alike. Definitely worth a return visit.
Comment from Hotel Management
25-Nov-2016 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping
5out of 5
Recommended
for Everyone
by A verified traveller from US

Good hotel very well located

Posted 24-Nov-2016
very clean room , very well located , no frills. A very good hotel in Manchester
Comment from Hotel Management
24-Nov-2016 by Jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping