Ratings based on 1,453 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 12-Jun-2017
This was a business stay, so did not use all of the facilities. The staff was helpful and the room was quiet, clean and a good place to work.
Comment from Hotel Management
15-Jun-2017 by jacklyn.glover, Hotel Management
I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Luxembourg

Bars, restaurants, shops within walking distance

Posted 27-May-2017
Pros: Clean and comfortable rooms.
Cons: Replace leather furniture in the bar.
Location: Shop, eat, drink...
Centrally located, tram stop nearby. Friendly staff.
Comment from Hotel Management
30-May-2017 by jacklyn.glover, Hotel Management
Dear Ernie I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Dumont, NJ

Great location, and really nice room

Posted 03-May-2017
The room I stayed in was pretty spacious. It was clean and in a great location. So close to everything. Check in was easy. No complaints from me!
Comment from Hotel Management
08-May-2017 by jacklyn.glover, Hotel Management
Dear Billy I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from P

A girls weekend!

Posted 01-May-2017
A superb weekend away with girlfriends. On arrival at the hotel we were greeted by Blessing who was absolutely fantastic , great customer service. A special shout out to Jayson who made sure we taken care of wonderfully and he went above and beyond for us so Thank you!! Emily in The bar was a star. We will be back and I will be recommending to anyone going to Manchester!!
Comment from Hotel Management
02-May-2017 by jacklyn.glover, Hotel Management
Dear Jolene, I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina, USA

Posted 25-Apr-2017
Fantastic experience dealing with the hotel! My son was making his first solo trip overseas and the hotel staff was more than welcoming to him. I will have to compliment hotel employee Jacklyn for her hospitality. I sent a question regarding his stay prior to his arrival and she replied and went out of her way to make sure his stay was great. After he returned home to the US, she even sent a followup email making sure his travels home were safe. This employee went above and beyond in her care and compassion in regards to just one guest in the hotel. I hope she will be commended by hotel management for her excellent customer service, because it speaks volumes to the quality of the hotel!
Comment from Hotel Management
28-Apr-2017 by jacklyn.glover, Hotel Management
Dear Beth Thankyou again for your lovely comments it means so much my son is 16 turning 17 this week and I would like to know someone is making sure they are safe hope to welcome any of the family back again and take care Regards Jacklyn
4 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Perfect stay at the Arora

Posted 18-Apr-2017
Everything we needed on our doorstep.....shopping, bars, restaurants, trams all only a stroll away. Room was very spacious, clean & a very comfortable bed. Staff were very friendly & helpful. Would definitely stay at the Arora Hotel again.
Comment from Hotel Management
01-May-2017 by jacklyn.glover, Hotel Management
Dear Lorraine, Thank you for your lovely comments regarding your stay here at Arora Hope that you had a lovely time whilst in Manchester & we look forward to welcoming you back very soon Kind Regards Jacklyn Glover
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2017
Staff extremely accommodating and kind. Went above and beyond to make stay pleasant!
Comment from Hotel Management
18-Apr-2017 by jacklyn.glover, Hotel Management
Dear Guest So happy to hear you enjoyed your stay here at Arora Manchester and that you found our team very helpful and supportive during your stay we hope to welcome you back very soon Kind regards Jacklyn Glover Housekeeping Manager
4 out of 5
Recommended
for Couples
by A verified traveller from Hull

Central Manchester Hotel

Posted 13-Apr-2017
Pros: A decent sized room, clean and comfortable.
Location: Manchester Art Gallery, Chinatown, Bridgewater Hall
We booked this hotel for a concert at The Bridgewater Hall a short walk away. We found it perfectly located for this and good walking distance to restaurants and bars. Chinatown is literally across the road. There was some construction work in the hotel at the time of our stay, but this had no impact on our visit and we never heard any noise.
Comment from Hotel Management
18-Apr-2017 by jacklyn.glover, Hotel Management
Dear Kevin Glad to hear you had a enjoyable stay here with us at Arora Manchester Hope your enjoyed your Concert and look forwarding to hopefully you returning again sometime soon Kind Regards Jacklyn Glover Housekeeping ManagerD
5 out of 5
by Michael

Brilliant price, great hotel

Posted 27-Mar-2017 on Hotels
Great price (£71) for an excellent room. Breakfast would have been £10 extra per person and I didnt take up that offer. Subsidised parking (£16 instead of £23 for 24 hours) near by. Friendly helpful staff. Bargain! I would definitely recommend
Comment from Hotel Management
04-Apr-2017 by Sean McIntyre, Hotel Management
Dear Michael Thank you for you kind words regarding the hotel, glad to hear you had a wonderful stay with us Hope that we can welcome you back soon Kind Regards Jacklyn Glover Housekeeping Manager
4 out of 5
by Suzanne

Posted 19-Mar-2017 on Hotels
Comment from Hotel Management
28-Mar-2017 by Sean McIntyre, Hotel Management
Dear Suzanne, I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the Hotel Look forward to seeing you again...