Ratings based on 1,181 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Centrally-located with excellent customer service

Posted 26-May-2016
Pros: Customer service, location, and the restaurant are all key features that we enjoyed.
Cons: Extra business services, including more outlets for electronic devises would be a plus.
Location: Great location for getting to know Manchester. Close to the tram and train stations, so it is easy to get around.
This is a very comfortable, affordable, hotel in central Manchester. It is just round the corner from the Art Gallery, Central Library, and Albert Square. The staff is very focused on customer service, and very helpful. We arrived early from the airport after a long flight, well before check-in time. Sean at the front desk went out of his way to arrange for a room to be made ready for us, so we could get some rest. The room itself was large and comfortable with a view of the town hall spire and clock. The hotel restaurant and bar is a very pleasant surprise that should not be overlooked. The menu is interesting and the décor modern and comfortable. We plan to return to this hotel on our next visit.
Comment from Hotel Management
29-May-2016 by Jacklyn Glover, Hotel Management
Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
4out of 5
by A verified traveller

Super zentrales Hotel im Kern von Manchester

Posted 25-May-2016
Cons: Barmann war nicht sehr aufmerksam, Preise überhöht (50 m weiter im Pub die Hälfte!). Sitze in der Bar schäbig und abgestossen - nicht einladend
Location: So zentral, das alles fußläufig möglich ist!
Dank der guten Erreichbarkeit haben wir während des gesamten Aufenthaltes alle Unternehmungen zu Fuß gemacht. (Art Gallery 50 m, Central Library 100 m, Picadilly 500 m, Chinatown 100 m, Shopping Center < 1000 m) Die Sauberkeit ist tadellos, das Personal höflich und hilfsbereit.
4out of 5
by A verified traveller from Bournemouth

Nice hotel very central and good transport links c

Posted 22-May-2016
Stayed at hotel to go to match & Shopping staff very friendly & helpful good service clean & comfortable room and would definitely use again
Comment from Hotel Management
24-May-2016 by Jacklyn Glover, Hotel Management
Dear Lin Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. Just to let you know this year we are having a refurbishment of our lobby area and rooms which will improve the guest experience I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
5out of 5
by A verified traveller

Superb

Posted 19-May-2016
We had a great experience at this hotel. The staff couldn't do enough for us. Room was fantastic and it is so close to shops, restaurants and theatres. Superb.
Comment from Hotel Management
20-May-2016 by Jacklyn Glover, Hotel Management
Dear Julie Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
4out of 5
by A verified traveller from ESPAÑA, GRANADA

HOTEL MUY COMODO Y CÉNTRICO

Posted 19-May-2016
Pros: EN GENERAL TODO ESTÁ MUY BIEN
Location: LA UBICACIÓN NO PUEDE SER MEJOR, ESTÁ EN PLENO CENTRO DE MANCHESTER
LA HABITACIÓN ES MUY CONFORTABLE Y LA CAMA ES BASTANTE AMPLIA PARA DOS PERSONAS. FUE UN DETALLE MUY AGRADABLE TENER UN CALENTADOR DE AGUA PARA HACER TE. LA ÚNICA PEGA QUE PONGO ES QUE CADA 20 MINUTOS SE ENCENDÍA EL AIRE ACONDICIONADO Y NO HABÍA MANERA DE APAGARLO.
Comment from Hotel Management
19-May-2016 by Jacklyn Glover, Hotel Management
Dear Inma Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
1out of 5
by A verified traveller

Posted 18-May-2016
It is unacceptable to check in and go up to the determined room and find it busy with another guest. This is exactly what happened to me . The reception staff were surprised and at last found the mistake and gave another key for an unoccupied room.
Comment from Hotel Management
29-May-2016 by Jacklyn Glover, Hotel Management
Dear Guest Hope this was dealt with in the correct manner and you were then able to enjoy your stay Team maembers have been spoken too in case of training issues and to hopefully ensure that this does not happen again Kind Regards Jacklyn Glover Housekeeping Manager
5out of 5
by A verified traveller from San Francisco

Comfortable downtown hotel

Posted 07-May-2016
Pros: The location was close to the vital downtown and transit.
The rooms are lovely with beautiful light and dark wood furnishings that complement the doors. The bed is very comfortable with nice linens. Shower only in the good size bath. I liked the fold down handicap bar next to the toilet. Handy if you have bad knees. The breakfast was good and filling and the staff delightful
Comment from Hotel Management
11-May-2016 by Jacklyn Glover, Hotel Management
Dear Cynthia Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
4out of 5
by A verified traveller from Melb, Australia

very nice hotel but access difficult

Posted 04-May-2016
Pros: Room nice and hotel position would normally be good without access issues
Cons: The hotel can't do anything about the access
Location: Location is good and some lovely buildings around it
This very nice hotel is in a good position in the city but currently massive road works which will go on for 2 years are blocking the access to the one way street. Taxis managed thru the side streets but we struggled in our car. The hotel does not have car parking but there is a car park a block away which cost £22 for over 12 hours. Otherwise the hotel is spacious and clean, with helpful reception staff. Our breakfast was not included but cost £10 for cooked breakfast.
Comment from Hotel Management
12-May-2016 by Jacklyn Glover, Hotel Management
Dear Sandy Thank you for your review for the Arora Hotel Manchester, It has been a pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us. I hope that we will be seeing you again soon. Kind regards,Jacklyn Glover Housekeeping Manager
4out of 5
by A verified traveller from London

Good value for money

Posted 24-Apr-2016
Quick booking in and out, very helpful and frindly staff
Comment from Hotel Management
25-Apr-2016 by Jacklyn Glover, Hotel Management
Dear Sales Man Thank you for taking to time to send a review, lovely to see you from the team members helpful and friendly Hope we can welcome you back soon Kind Regards Jacklyn Glover Housekeeping Manager
5out of 5
by A verified traveller

Gepflegte Unterkunft

Posted 17-Apr-2016
Zentrumsnah, komme immer wieder gerne in das Hotel, sehr sauber.
Comment from Hotel Management
22-Apr-2016 by Jacklyn Glover, Hotel Management
Liebe Rose Vielen Dank für Ihre schönen Kommentare über das Hotel und haben einen schönen Aufenthalt hatten mit Freuen Sie sich zurück zu kommen, bei uns bleiben bald wieder Mit freundlichen Grüßen Jaclyn Glover Housekeeping-Manager