Ratings based on 745 verified reviews

3.2 out of 5
74% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 27-Jun-2019
Comment from Hotel Management
27-Jun-2019 by Mitre Management, Hotel Management
Good morning to you, Thank you for your feedback. We really appreciate your review score and we really would love to hear more regarding your experience. Thank you and please stay again,
4 out of 5
by a verified traveller

Posted 20-Jun-2019
The building and location are amazing. And love the view from the window of the cathedral! On the downside was the toilet/shower rooms. The light wasn't working in one and the other was in use all night. That's the only negative though and the staff were getting it fixed after we let them know.
Comment from Hotel Management
21-Jun-2019 by Mitre Management, Hotel Management
Good morning, Thank you for your review of the Mitre Hotel. We really appreciate your feedback and we take all feedback on board. Your review really does mean everything to us so we can improve our facilities and services. We do apologise that you experienced some maintenance issues and we hope we fixed it as soon as we could and this didn't deter you from staying again.
3 out of 5
by a verified traveller

Posted 15-Jun-2019
Good location. Close to local shopping. Old rooms with slopping floors
Comment from Hotel Management
16-Jun-2019 by Mitre Management, Hotel Management
Good morning to you, Thank you for taking the time to leave your review of the Mitre Hotel. We are really pleased that you had a nice stay with us and we would really love to see you again. We are perfect location for anything you wish to do in Manchester so please do stop by again! Thank you
3 out of 5
by a verified traveller

Posted 09-Jun-2019
Comment from Hotel Management
09-Jun-2019 by Jane, Hotel Management
Hello Thank you very much for your score. Kind regards
3 out of 5
by a verified traveller

Posted 27-May-2019
Stayed at the Mitre 25.05.19 as was attending a concert at the Arena. The location of the hotel is fab as right in the throng of things next to bars, restaurants and the Arndale shopping centre and a 3/4 min walk to the Arena. The hotel itself is in desperate need of a refurbishment. The bar and restaurant on the ground floor have had an overhaul and are nice but the rooms upstairs are very dated and worn and really do need attention. The staff were great and breakfast was delicious. If you want fancy this is not for you. Its defo the location you pay for with this one.
Comment from Hotel Management
29-May-2019 by Mitre Management, Hotel Management
Good morning, Thank you for your review of the Mitre Hotel. We are really pleased with your review and we appreciate your feedback as all feedback helps us to improve our facilities and services. We do agree that we are extremely lucky to be situated right in the heart of Manchester where anything you wish to do is only a short walk away. With regards to the rooms and their renovations, I must add we are going through renovations on all our rooms at the moment so perhaps if you were to stay again then booking directly with us we could place you into a room that has recently been refurbished. We are aware that the hotel is not modern but as said, we are going through renovations to ensure that this is done in the future. Thank you again for your kind comments and feedback regarding our breakfast and the location, please do come again! Best wishes,
3 out of 5
by a verified traveller

Posted 27-May-2019
Good location for the arena and city centre printworks area.
Comment from Hotel Management
29-May-2019 by Mitre Management, Hotel Management
Good morning, Thank you for your review of the Mitre Hotel. We are really pleased with your positive feedback and we do hope that you would stay again. Our hotel is in the perfect location for anything you wish to do in Manchester, whether that be restaurants or shopping or attending a concert at the MEN arena. Thank you again, Best wishes,
4 out of 5
by a verified traveller

Posted 26-May-2019
Comment from Hotel Management
27-May-2019 by Jane, Hotel Management
Thank you for your score. Kind regards
2 out of 5
by a verified traveller

Posted 13-May-2019
Location was great close to large mall and train stations
Comment from Hotel Management
13-May-2019 by Mitre Management, Hotel Management
Good afternoon, Thank you for your review and your feedback. We are sorry that you did not completely enjoy your stay and the review score was not higher than given. We would appreciate if you would consider staying again. Kind regards
5 out of 5
by a verified traveller from Leek Staffordshire

Posted 25-Apr-2019
We had a suite which was clean spacious very quirky location of hotel is amazing at a good price the staff were all very friendly and informative We had a great time
Comment from Hotel Management
01-May-2019 by Mitre Management, Hotel Management
Good morning, Thank you for taking the time to leave such a positive review of the Mitre Hotel. We do take all feedback on board and we really appreciate your review and review score. We would love to see you again in the near future. Kind regards
4 out of 5
by a verified traveller

Posted 12-Apr-2019 on Hotels
Comment from Hotel Management
12-Apr-2019 by jane, Hotel Management
Hello Thank you so very much for your score. Kind regards Jane