Ratings based on 765 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from milton keynes

Location location location.

Posted 15-Apr-2016
Pros: Location.
Location: Manchester arena
This is the perfect hotel if you're going to an event at Manchester arena. The hotel's car park is the arena car park , which is literally over the road. The arena is next to the car park, 150 metres from the hotel. Saves that drive home after a gig.
5 out of 5
by A verified traveller from Liverpool

My last day

Posted 28-Mar-2016
Pros: Cleanliness was immaculate and very comfortable
Cons: Nothing needs to change
Location: Easy walk into Manchester centre and all of the amenities.
From the moment I walked in the staff were very professional and helped anyway they could so a very pleasant and comfortable stay.
4 out of 5
by A verified traveller from BOT

Nice hotel

Posted 20-Mar-2016
Very handy if you're in for a night out at MEN, Parking across the street.Quite comfy bed except pillows that were way too soft equals achy neck in the morning :-/ Shower seemed to be leaking apart from that quite nice hotel.
5 out of 5
by A verified traveller

Good location

Posted 14-Mar-2016
Good location for town centre & arena. Nice selection in restaurant
2 out of 5
by A verified traveller

Close to men but ripp off price of £200 for room

Posted 09-Mar-2016
Room was not like the executive room advertised. Only 1 dressing gown to share and the tap in bathroom was hanging off ! Didn't even get a biscuit with the tea and coffee in room. The galaxy hot choc sample looked like it had been there for years. It was over priced and not enough staffing the bar . Breakfast staff were un helpful
Comment from Hotel Management
15-Mar-2016 by Customer Care, Hotel Management
Thank you for taking the time to write your review. We apologize you were disappointed with the amenities and condition of the room you received, as well as the service in the bar and at breakfast. We value your feedback and have shared your comments with hotel management to continually improve our service and guest experience.
4 out of 5
by A verified traveller

Posted 07-Mar-2016
above average for price arrange. friendly helpful staff. enjoyable stay
2 out of 5
by A verified traveller

Sehr gute Lage zur Manchester Arena

Posted 07-Mar-2016
Pros: Die Lage zur Manchester Arena und zur Innenstadt.
Location: Innenstadt und Manchester Arena.
Liegt sehr nah zur Manchester Arena, der Rest ist allerdings sehr enttäuschend. Die Zimmer sind nicht dem Preis angemessen. Das Zimmer roch sehr stark nach Domestos, sehr unangenehm. Wir hatten Frühstück mitgebucht, was wir allerdings nicht Anspruch nehmen konnten da es dieses erst ab 8.00 Uhr gab!!!!
Comment from Hotel Management
12-Mar-2016 by customer care, Hotel Management
Sehr geehrter Gast, Vielen Dank, dass Sie einen Kommentar ueber unser Hotel geschrieben haben. Es freut uns zu hoeren, dass Sie mit Lage des Hotels zufrieden waren. Wir bedauern, dass es bei Ihrem Aufenthalt zu den von Ihnen erwähnten Problemen gekommen ist. Wir werden die Angelegenheit untersuchen und an entsprechende Abteilungen weiterleiten. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt hatten und wuerden uns freuen, Sie bald wieder in unseren Hotels begruessen zu duerfen.
5 out of 5
by A verified traveller from Preston, uk

Lovely hotel

Posted 08-Feb-2016
Room was a suite, spacious and clean. Big comfy bed, hotel staff were helpful and friendly. Restaurant was efficient and breakfast was great. Would definitely stay here again
5 out of 5
by A verified traveller from Manchester

Birthday Treat

Posted 04-Feb-2016
Pros: Modern chic styling , location , free wifi Indoor Pool and Spa area free to guests.
Cons: The Pool wasnt lighted up enough pool appeared dark almost like black water , visited late afternoon Pool area could of been kept tidier
Location: Close to a vibrant Manchester City Centre, close as in walking distance to a great choice of Shopping , Concerts, Theatres Restaurants,Bars and Clubs
Stayed for 1 night for my partners birthday celebration.. modern convenient stylish hotel comfortable large room , friendly staff quiet clean room .. very pleased .
5 out of 5
by Richard from Brighouse

Posted 27-Jan-2016 on Hotels
Everything was perfect except the weather