Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location for shops and eating out

Posted 25-Aug-2015
Enjoyed the facilities especially pool and gym. Room was good although twin beds not that sturdy. Would have liked a fridge. Bathroom clean and room very quiet. Good service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2015
Very nice & modern hotel. Very friendly staff. Restaurant was great as well as the breakfast.
1 out of 5
by A verified traveller from county durham

will not be returning. shocking customer service.

Posted 24-Aug-2015
Pros: the location. other than than, everything was a nightmare.
Cons: customer service training is needed badly
Location: great location walking distance to the shops and night life
paid for my room in advance and had a confirmation email that said PAID IN FULL. on check in i was told i had not paid was forced to pay for my room again. on check out i checked my bank balance using my mobile phone app to see that i had indeed paid both times. i went back to reception who told me to contact expedia as i booked the room through them and they did not want to help. i insisted they sort it out now and refund me and it took me half an hour of arguing to get anyway. the room was dirty, the bathroom tiles had marks all over. the breakfast was disgusting. the customer service of staff was appalling.
3 out of 5
Recommended
for Everyone
by A verified traveller

The bhed was very uncomftable

Posted 11-Aug-2015
The double bed were really twin beds stuck together allthrough the night the beds kept on splitting it made us have a very uncomftabel sleep. Besides this the hotel was ok!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely

Posted 10-Aug-2015
Close to town. Excellent service and breakfast. Bed very comfy.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Nice hotel, walking distance to restaurants

Posted 05-Aug-2015
Pros: Quietness of rooms.
Cons: Better pillows
Location: Close to shops, restaurants and museum of football.
Comfortable hotel. Quiet spacious room. Walking distance to restaurants and cinemas. Overall quite a nice hotel indeed.
5 out of 5
Recommended
for Everyone
by A verified traveller from DenHaag

Posted 28-Jul-2015
Pros: Zwembad is leuk om te doen. Eten is goed.
Location: Centrum is op loop afstaan en veel eet gelegenheid. Voetbal museum dichtbij.
Leuk hotel dicht de centrum. Vriendelijke personeel. Schone kamers.
5 out of 5
Recommended
for Everyone
by A verified traveller from warrington

Excellent hotel and facilities

Posted 27-Jul-2015
Stayed for 1 night and couldnt fault the room, staff or the facilities, all of which are a high standard. 2nd time we have stayed there and would definately stay again. Would highly reccommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from yateley

Nice modern hotel close to city centre.

Posted 27-Jul-2015
Had a great time. Hotel amenities were excellent. Used the gym which was clean and not busy. Swimming pool looked great. Breakfast was very enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveller from bolton

Posted 10-Jul-2015
Pros: Just about everything
Cons: Don't change a thing
Location: It is so near to the m.e.n and good for shopping and the theatre
My wife and I have stayed at this hotel several times can't emagine staying anywhere else , it's a pleasure to be there . Please keep me posted of your special deals