Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from liverpool

Nice hotel close to arena

Posted 22-Aug-2016
very friendly staff. Food was enjoyable rooms were very clean and relaxing
4out of 5
by A verified traveller from TCI

Nice experience

Posted 09-Aug-2016
Spent only a night but enjoyed breakfast and dinner. The curry was great.
5out of 5
by A verified traveller from East Yorkshire

Nice hotel near the town centre.

Posted 06-Aug-2016
Pros: Good food in the restaurant and free use of all pool facilities. Free Wi-Fi throughout.
Cons: All Good.
Location: MEN Arena for shows & Printworks for cinema, night life and restaurants.
Nice hotel near the town centre for easy walking into. Good food in the restaurant and free use of all pool facilities. Free Wi-Fi throughout the hotel and in the rooms. Bar area comfortable which is adjacent to an outdoor terrace. Quick check-in check-out and the staff are efficient. The MEN Arena carpark is close, but expensive to use.
3out of 5
by A verified traveller from Boston Lincs.

Great hotel close to arena.

Posted 01-Aug-2016
Pros: We only settled into our room after the concert and noticed the carpet was wet and the room smelt.
Cons: We explained to housekeeping staff our room smelt and carpet wet.On check out we were asked for email address for upgrade on next visit. Heard nothing
Location: Arena
Walking distance from arena for my Barry Manilow concert.
4out of 5
by A verified traveller from London

Weekend in Manchester

Posted 25-Jul-2016
Pros: Comfortable and clean rooms, easy check in and check out. Great location.
Cons: One more degree required for the swimming pool. Felt a little bit on the cooler side.
Location: Great location, 10 minutes away from the city centre where you find cinema complex Printworks with plenty of restaurants. Shopping centre near by too.
Pleasant hotel, clean and very comfortable rooms. Fantastic shower gel all in one. Nice swimming pool, perhaps need one degree warmer water, but nice surrounding. Very convenient location, 10 mins walk to the city centre with all the essential entertainment. Friendly staff. Would go back for a short break again.
2out of 5
by A verified traveller from LAKES

close to music venue

Posted 24-Jun-2016
Pros: the room .position of hotel. reception staff
Cons: FOOD CHOICE AND MAINLY QUALITY OF FOOD -STAFF TRAINING IN SERVICE AND GETTING A MOVE ON
Location: NMC VENUE -JEWISH MUSEUM-WORTH A VISIT
great until you go into the restaurant- evening meal = scruffily dressed staff some wearing jeans that looked like they needed a good wash -slow no very slow service. rubbish food -reheated congealed pasta -wilted no dead salad -ran out of cutlery .Some people went to the show without food as it took so long to come .The reception staff =good. -what the hell is going on the hotel and the restaurant are miles apart.Mcdonalds could give them a run for there money and win.Everyone to thier own taste but the uniform in the restaurant jeans and cowboy shirt !!we thought we had wandered off site into a barn dance.yeeeeha -it would be funny if we did not have to pay for the experience -a que at the reception desk told us that we we were amongst many guests complaining.
Comment from Hotel Management
27-Jun-2016 by Corporate Customer Care, Hotel Management
We appreciate your feedback regarding the hotel. We are happy to hear you enjoyed the reception staff and location. We regret to hear your dining experience did not meet your expectations and that there were issues with the food and service. We will share your comments with the management in the hotel.
4out of 5
by A verified traveller from tf4 3fa

good hotel

Posted 02-Jun-2016
Pros: clean and modern, friendly staff.
Cons: Air conditioning put up instructions on how to stop the noise during the night.
Nice hotel, only stayed one night, it's clean and modern. Was slightly noisy due to other guests and hen party and also throughout the night, despite the air conditioning being off the vents would make a noise as if it was turning on and off automatically. This did keep waking us up.
4out of 5
by A verified traveller from London UK

Excellent hotel for Manchester

Posted 31-May-2016
No admin whatsoever thought my Expedia booking. Both check-in and out took like 30 seconds. Good facilities and food, close to any main attractions.
5out of 5
by Martine from Manchester

Concert plus stay

Posted 24-May-2016 on Hotels
Perfect stroll from arena - made concert into weekend
5out of 5
by George from höllviken

Utd

Posted 24-May-2016 on Hotels
Bra läge. Nära till shopping, restauranger och nattliv.