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We were really made to feel special, the staff were so friendly and helpful and the room was lovely! Happened to mention it was my husbands birthday at check in, when we came back later there were some birthday sweets waiting for us in the room!
Overall experience was good. I object , however, when asking for a cab at reception to be presented with a private hire vehicle. Manchester has a great supply of black cabs and a white car is not a 'cab'.
Stayed in double ensuite room . Clean room with comfortable bed. Modern shower , with plenty of hot water. Staff very friendly. Was disappointed to be told that although my booking included free breakfast they were no longer providing it. However we did get a 15% discount at the excellent West Corner ...
Room and bed very comfortable and well equipped except we were only given 2 coffees, could be more generous for the price. The bar closed early (10 or 11.00) and it would be nice for guests for it to open later. Staff were very pleasant. Supplied shampoo not great
Staff was very accommodating and courteous. The hotel lobby was elegant and inviting. I enjoyed my stay. My only recommendation is to a put a larger sign that the towel rack is hot! The doormen, the restaurant staff, housekeeping staff, and the staff @ the reception desk were all very helpful and ...
Close to where I was meeting friends and close to the Arena, shower and a bed that's all I required, only downside the hot breakfast wasnt .
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