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Reviews of Hotel Mercure Cherbourg Centre Port

4 out of 5
Hotel Mercure Cherbourg Centre Port
13 Quai de l Entrepôt, Cherbourg-en-Cotentin, Manche

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 349 reviews" "
Rating 8 - Good. 90 out of 349 reviews" "
Rating 6 - Okay. 7 out of 349 reviews" "
Rating 4 - Poor. 1 out of 349 reviews" "
Rating 2 - Terrible. 2 out of 349 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel with wonderful staff and gorgeous food, perfect hotel if sailing on early ship.
Stayed 1 night in Nov 2023

8/10 Good

Stuart

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre and ferries very pleasant
Stayed 1 night in Oct 2023

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Very clean, beautiful room with a great view. Ordered room service, but didn’t like the food (tomato pasta with raw salmon and a lot of water at the bottom).
Stayed 1 night in Sep 2023

10/10 Excellent

Eloise

Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kareem

Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Cherbourg
Travelled up from the Vendee on Thursday afternoon for a 12:00 sailing from Brittany ferries on Friday. The hotel is very close to the ferry port and also very near the harbour.
Stayed 1 night in May 2023

10/10 Excellent

Melinda, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Brittany Ferry terminal. Extremely clean and comfortable rooms. We ordered the room service breakfast which was all cold foods and nothing special. Restaurant was ok, tiny portions and flavorless. I would definitely go elsewhere for food and drinks.
Stayed 2 nights in May 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel to stay in downtown Cherbourg
It was just ok. Not an amazing place as the 9.4 rating would suggest. Room was clean and comfortable and location is extremely convenient if you're getting the ferry. I'd recommend the hotel but I wouldn't say it was amazing.
Stayed 1 night in Sep 2022

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfrct hotel cery close to rhe ferry terminal and city centre
Stayed 1 night in Aug 2022

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was easy to find 10 minutes to walk in town
Choose this hotel as a stop overnight stop, before boarding our ferry back to England. Beautiful clean modern hotel. We had dinner at the hotel great food. Staff nice, we did have to find a staff for a drink at the bar. I notice a few people waiting at the bar and walked away because there was no bar staff.
Stayed 1 night in Aug 2022

10/10 Excellent

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels we have ever stayed in. The location was perfect after arriving from Guernsey at 17.00 it’s only 10 minutes from harbour. Lots of places in walking distance for dinner and drinks. Super shopping locations a short drive up the road. Cherbourg is not so hectic as St Malo so a great option from the Channel Islands for a break.
Stayed 4 nights in Jul 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

DARIO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Paul

Stayed 2 nights in Sep 2021

10/10 Excellent

Ruby, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfy room. Beautiful views of a charming location. The worst pillows in France. Seriously, though. Its a great location, very convenient to shops and delicious room service. Just bring your own pillow, maybe.
Stayed 2 nights in Sep 2021

10/10 Excellent

Michael

Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
A beautifully located hotel right in the centre of Cherbourg. Friendly staff. Room was bigger than normal and had great facilities.
Stayed 1 night in Sep 2021

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. I'll be back.
Stayed 1 night in Aug 2021

8/10 Good

Scott Frank

Stayed 2 nights in Aug 2021

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
Response from Maryline L on 17 Jul 2020
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Cordialement Maryline LAVENU Directrice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Asser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to be in Cherbourg
Amazing view from the room on the harbour, staff are nice and friendly and breakfast is OK
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Floor to ceiling windows. Comfortable beds.
Stayed 1 night in Oct 2019

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

john j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place
excellent
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very close to the ferry port. The rooms are spacious and clean. We had rooms overlooking the harbour which was perfect. The restaurant menu was varied and the food of very good quality. A tad expensive at the bar particularly for hot drinks €4 for a coffee and €2.50 for a small milk ! Overall, a very pleasant stay and if in Cherbourg again we would definitely stay at this hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, very comfortable and very pleasant and friendly staff
Stayed 1 night in Sep 2019

10/10 Excellent

JL, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious stay in Cherbourg as you should expect. Conveniently located near a major mall and SNCF station, guests can access most locations on Cotentin peninsular at ease. Also close to attractions within the city as well. Great windows with superb view of the harbour, which is unbeatable. Rooms are very modern with a sleek interior. Staff is professionally trained and delievers high end hospitality.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Great location to access the ferry. Very good facilities and good quality food. A bit difficult to access.
Stayed 1 night in Sep 2019

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent city centre hotel
Excellent, modern hotel close to the port, station and city centre. Lovely place to stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

DJH

Travelled with family
Liked: Cleanliness, staff & service
Excellent location, friendly staff and so close to town and ferry port...an added bonus!
Stayed 1 night in Aug 2019

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable; helpful staff, well located for ferry port. Recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in the heart of town~ will be back someday
Stayed 1 night in Jul 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if youre catching a ferry or even just want something central. Room was very good, comfy bed, nice shower (although the shower floor was a bit uneven, didnt seem to have been fitted properly) and great wifi. Free parking. Would return.
Stayed 1 night in Jul 2019