Outdoor pool, pool loungers
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Reviews of Portodrach Aparthotel & Suites

4 out of 5
Portodrach Aparthotel & Suites
Passeig d'es Cap d'es Toi, 25, Manacor, Illes Balears

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 120 reviews" "
Rating 8 - Good. 44 out of 120 reviews" "
Rating 6 - Okay. 3 out of 120 reviews" "
Rating 4 - Poor. 1 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
One of the nicest places we stayed during our whole trip in Spain! Super spacious and comfortable, amazing terrace, and kitchen too. Pasqual at the front desk went above and beyond to help us as well!
Stayed 1 night in Oct 2023

10/10 Excellent

Tom

Stayed 2 nights in Sep 2023

10/10 Excellent

Hans

Stayed 9 nights in Aug 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a beautiful location; right next to the marina. Our room was on the third floor and provided a lovely view across all the moored boats. Spotlessly clean throughout. Matt, Toni and the rest of the hotel team all very helpful and responded to our questions very quickly. Breakfast is basic but perfectly fine with a small range of hot options as well as cereal, fruit and cold meats. Our only slight disappointment related to the pool and the ability to secure a sun lounger, which required queueing at the pool's opening time to get one; miss that and you'd struggle to get one until much later in the day. However, we had a lovely balcony to relax on but missed being able to go "for a dip" which you get being poolside. All in all I'd highly recommend the hotel and Porto Cristo, which had a nice selection of restaurants and is a very nice place to visit for a week's holiday.

8/10 Good

Jérémy

Travelled with family
Liked: Cleanliness
Stayed 11 nights in Jul 2023

10/10 Excellent

Maria

Stayed 7 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Lovely hotel, spotless but bring yr own corkscrew
Great hotel, probably one of the cleanest have ever stayed in. Beautiful view of the Marina down to the sea! Good location across the marina from the plenty of bars and restaurants and a local Spar just up the hill. Staff lovely and very efficient. Pool space is a bit limited but most people only stayed a few hours so never a problem getting a couple of beds! Only had lunch in the bar and the food was decent 2 tips for anyone booking, if you like the sun on your balcony ask for a pool facing room as you will get the sun until about 2pm Secondly make sure you bring a corkscrew as they don’t have them in the rooms! Overall great hotel and would definitely recommend!
Stayed 7 nights in Jun 2023
Response from Pasqual Rosselló Front Desk & Customer Service Dep on 11 Jul 2023
Dear guest, Thank you for spending some of your precious time in sharing your recent experience at Aparments Portodrach. We are glad to know that everything was to your liking. Many thanks for your recommendation!It would be a pleasure to have the opportunity to welcome you back in a not so distant future. Kind regards,

10/10 Excellent

Kasper

Stayed 3 nights in Jul 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just returned from Porto Cristo and a great stay at apartment PortoDrach. The hotel itself is very nice and extremely well located within what is a beautiful town. My only complaint is that when we arrived we were shown two apartments the ‘one we booked’ and one we could ‘pay to upgrade to’. The first apartment we were shown was small, and not very nicely finished. It also had what we were told was an ‘internal balcony’ which in my eyes is a contradiction as a balcony is defined as outside space, it was actually just a small room with some chairs and a large window. Having booked a balcony room I felt rather cheated by this. Needless to say the second apartment was stunning ( and had an actual outside balcony! ) and so we agreed to pay the €200 surcharge. Such a shame as without this Portodrach would’ve been absolutely great.
Stayed 4 nights in Jun 2023
Response from Pasqual Rosselló, Front Desk & Customer Service Dp on 11 Jul 2023
Dear Melanie,First of all, we would like to thank you for spending some of your spare time to share your recent experience at Apartments Portodrach. Secondly, we would like to apologise for any inconvenience as well as to clarify that the hotel simply offered you the chance to upgrade from your initial booking for a two bedroom standard apartment to a two bedroom premium apartment. Once again, thank you for your feedback.Kind regards,

10/10 Excellent

Jon

Liked: Cleanliness, room comfort
Amazing location
Amazing location. Lots of free parking nearby and free car park just a short walk away. Views and room were incredible, especially for the price paid
Stayed 1 night in Jun 2023

8/10 Good

Roald

Stayed 13 nights in Apr 2023

8/10 Good

Gitte

Stayed 4 nights in Apr 2023

10/10 Excellent

Sara-Louise

Stayed 7 nights in Apr 2023

8/10 Good

Olivier, Banbury

Liked: Cleanliness
We went quite early in the season for Mallorca, there is a lot of work being done at the hotel in preparation for the busier period of the year. It is in the shade most of the day, so ideal if you want a cooler place to stay. nice view on the harbour, very friendly staff and atmosphere.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michelle

Stayed 7 nights in Sep 2022
Response from Matias Severino on 17 Oct 2022
Dear Michelle, thank you very much for your positive feedback.Best regards,

10/10 Excellent

Terry, Rotherham

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved it. Harbour view balconies are the best. Close to everything but also out of the way being at the end of the road. The bar and restaurant is as good if not better than an most in the town.
Stayed 7 nights in Sep 2022
Response from Matias on 27 Sept 2022
Dear Terry, thank you very much for your positive review and i hope to see you again.

8/10 Good

Debra

Travelled with partner
Liked: Property conditions & facilities
Lovely place - hotel staff were very welcoming The layout was a little strange - there are two parts - our room was in the “other part” The room appeared clean when we entered but the sink had food in plug hole and other areas had been missed and do not think room was swept whilst we were there It was a good size and a nice balcony - although the chairs do need replacing !! The breakfast choice was adequate and the bar and restaurant provided a good choice The pool was nice but there was a problem getting a bed some mornings and was quite crowded Position was lovely - overlooking the marina and just far enough away from the busy restaurants opposite Staff were all very helpful and friendly - would return
Stayed 4 nights in Aug 2022
Response from Matias on 30 Aug 2022
Dear Guest, thank you very much for your positive review. We hope to see you in a future in Portodrach Apartments. Kind regards

10/10 Excellent

ANNA

Stayed 1 night in Aug 2022
Response from Matias on 30 Aug 2022
Muchas gracias.

10/10 Excellent

George

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021
Response from Matias on 15 Nov 2021
Dear George, thank you very much for your great review. Hope to see you in a future. Best regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean and the service is excellent.
Stayed 1 night in Sep 2021
Response from Matias on 15 Nov 2021
Dear Richard, thank you very much for your great review and we hope to see you in a future. Best regards

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, room comfort
Lovely place, annoyed about “upgrade”
We enjoyed our stay, the food was simple but edible and didn’t make us ill like the last place. Drink prices to go with evening meal are modest. The pool is clean and a pleasant place to be. The scenery is beautiful. The caves (tourist attraction) are frankly a bit crap (nothing to do with the hotel, it’s just named after them). The bar (Soma) right behind the hotel is great. One thing that really irked me, we paid for an upgrade after being initially shown a very disappointing and small apartment, but it did seem like the room we “upgraded” to matched the description of what we booked in the first place - so we added 200 euros to the cost of our holiday for something we should have had included imho. It’s an unpleasant and unwelcome bait and switch trick that is quite transparent to me having stayed in a lot of hotels.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Porto Drach hotel - July 2021
Hotel and the pool were spotlessly clean, staff were fantastic and we will definitely be returning to the hotel in the near future
View from our 4th floor room.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel, no music blaring from the pool ~perfect . Nice location a few minutes walk from shops, beach and supermarket s. Room facility’s great with equipped mini kitchen including a fridge freezer. Bed was too hard for my liking and could do with a topper. Balcony has table chairs and sun loungers . We booked a superior room but it did not differ from the regular sea rooms our other friends had booked .
Stayed 4 nights in Sep 2019
Response from Aparthotel Portodrach on 27 Sept 2019
Dear guest, Thank you for your valuation. Hope you have enjoyed your stay with us. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely views with friendly staff and as always it was well worth the stay!
Stayed 7 nights in Jul 2019
Response from Porto Drach Aparthotel on 26 Jul 2019
Dear guest, Thank you for your valuation. Hope you have enjoyed your stay with us. Best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Portodrach on 26 Jun 2019
Dear guest, Thank you for your valuation. Hope you have enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Responsive staff. Good location. Good size rooms.
Stayed 4 nights in May 2019
Response from Porotdrach on 20 May 2019
Dear guest, Thank you for your valuation. Hope you have enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wery spacious and clean room. Kitchen area was too small without any cupboards to store food and needed more work surfaces. Balcony with great view over marina had lovely sunbeds and table and chairs. Very close to bars and restaurants. Parking was easy but may be a problem in the summer.
Stayed 3 nights in Apr 2019
Response from Portodrach on 2 May 2019
Dear guest, Thank you for your valuation, your comments help us improve. If any customer is concerned about the parking we have a private parking, which to reserve would have to communicate directly with reception. Hope you have enjoyed your stay with us.

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 10***
Fantasic stay. Most amazing view. Relaxing!
Stayed 2 nights in Feb 2019
Response from Portodrach on 27 Feb 2019
Dear guest, Thank you for your comments. We are really happy to know that our guests has a wonderful stay :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Exellent location in the beautiful port of porto cristo! Hotel def deserves the 4star rating,really everything is perfect! Nice spacey apartment with everything you need! Very friendly staff who work very professional&are very helpful! Thank you mati&the rest of the team in reception! Its spotless clean&the chambermaids do a wonderful job every day! Whats also nice is that the portodrach offers bicycle rental for €10per day to explore the area! I did rent a bike for the day&it worked well&got me around perfect! So i def recommend the portodrach for a wonderful relaxing holiday&ive booked already for my next visit next month!
Stayed 3 nights in Feb 2019
Response from Portodrach on 19 Feb 2019
Dear guest, We are really glad that you have enjoyed with us your holidays and happy to have you back! :)

10/10 Excellent

Frank, Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities, location , helpful and friendly staff.
Stayed 1 night in Nov 2018
Response from Portodrach on 8 Nov 2018
Dear Frank, Thank you for your comments! We are glad that you have enjoyed your holidays with us! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, spacious, clean apartment in lovely resort.
Booked a premium apartment with Expedia at Portodrach as wanted a large balcony to accommodate my teenage family. On arrival was given a standard room and whilst nice, clean and spacious with a lovely view, the balcony was only big enough for 1 small table and 2 chairs, so not big enough to eat on as a family of 4. The hotel and Expedia apologised for mistake but the hotel was full so we couldn't move to the right room for 2 days. When we did move the premium room was great. The lounge area was bigger which gave more space around the sofa bed, the balcony was huge and ample for our needs, views r great. Free WiFi was great too. Hotel and marina were lovely and quiet and perfectly located to get to the beach and restaurants. This was a superb accommodation the only downside was the hotel restaurant was small and soulless but no problem if you are self catering, and the sofa bed mattress was very uncomfortable. If the hotel added a decent mattress topper to the sofa bed then this would be a 10 out of 10. The milk and wine on arrival were also a nice touch. There are 2 small supermarkets very close by. The pool area was pleasant, open 10am to 8pm and sunbeds couldn't be reserved with towels which was a good thing but there were not enough beds in high season. Beach was fabulous. Porto Cristo is a small resort with plenty to do in it. Dive centre just up the road was really good and there was always something going on in Marina to watch from the balcony. We would return.
Stayed 7 nights in Jul 2018
Response from Portodrach on 9 Aug 2018
Dear Guest, Thank you really much for your comments. We apologise for the inconvenience caused the two first days of your holidays but hope the rest was wonderful.

10/10 Excellent

leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018
Response from Portodrach on 2 Aug 2018
Dear Leszek, thank you for your assessment.

8/10 Good

Mark, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half board
We went half board for two days before moving on around the island. The food was awful, cold and no choice. The hotel its self is lovely but not suitable for disabled. To get to our room, we had three lifts stairs and a walk across the car lot which was hard going for my father. Our Room and view was lovely but we did have to pay a premium for this.
Stayed 2 nights in Jun 2018
Response from Aparthotel Portodrach on 23 Jul 2018
Dear Mark, We will take into account your comments regarding the food and we hope you enjoyed the view.

10/10 Excellent

Ann, Sheffield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
This was our 3rd visit with a young grandchild, and the hotel continues to be so suitable ,well presented and comfortable. Very friendly and accommodating staff, ...thank you Matius...spotless, a high standard of self catering apartments, swimming pool, ... all set by an interesting marina in a quiet town.Play park, beach and supermarket all a short walk away.
Stayed 4 nights in Apr 2018
Response from Portodrach on 7 May 2018
Dear guest, Thank you really much for your feedback. We are glad to know that you had a wonderful time at our place :) Hope to see you again!

8/10 Good

Eliza, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel in picturesque location
Very helpful and responsive reception staff. Overall pleasant stay.
Stayed 7 nights in Apr 2018
Response from Portodrach on 25 Apr 2018
Dear Eliza, Thank you for your comments. Hope you had a wonderful stay and to see you again. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Portodrach on 25 Apr 2018
Dear Eliza, Thank you for your comments. Hope you had a wonderful stay and hope to see you again.

10/10 Excellent

Markus

Liked: Cleanliness

8/10 Good

Jaronas

Stayed 5 nights in Nov 2023

8/10 Good

Vicki

Stayed 7 nights in Oct 2023

10/10 Excellent

Karin

Stayed 5 nights in Oct 2023

8/10 Good

Christian Josef

Travelled with partner
Liked: Cleanliness, amenities
Punkte zu Zustand: 1. Bad (Silikonfugen Dusche) müssen erneuert werden. 2. Küche (Griffe an Schränken und Herd), brauchen dringend eine Reinigung 3. Boden und Sofa sind in die Jahre gekommen.
Stayed 8 nights in Oct 2023
Response from Matias on 10 Nov 2023
Lieber Christ,Vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben. Jeder Kommentar ist für uns nützlich und hilft uns, uns für die nächste Saison zu verbessern.Mit freundlichen Grüße,

8/10 Good

Riitta

Stayed 7 nights in Sep 2023

6/10 Okay

Jose

Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Muy bueno el hotel Es complicada la circulación a las habitaciones pero son muy cómodas con una terraza y vistas espectaculares
Stayed 1 night in Sep 2023
Response from Matias on 19 Sept 2023
Buenas tardes, muchas gracias por su comentario positivo. Esperamos verle pronto en Portodrach.Saludos cordiales,

8/10 Good

Patricia

Travelled with family
Liked: Amenities
Hôtel très agréable et propre. Mérite le 4 étoiles. Mériterait cependant d’améliorer le petit déjeuner avec plus de choix, des jus frais et changer tout de même le menu au cours de la semaine.
Stayed 9 nights in Aug 2023
Response from Pasqual Rosselló, Front Desk & Customer Service on 19 Sept 2023
Chère Patricia,Merci d'avoir pris quelques minutes de votre temps pour partager avec nous votre avis très apprécié.Nous prenons note de vos retours en vue d'améliorer le service du petit-déjeuner.Ce serait un plaisir d'avoir l'opportunité de vous accueillir à nouveau dans le futur.Salutations,

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, room comfort
Dejligt hotel❤️
Rigtig dejligt hotel med god beliggenhed. Store fine lejligheder med gode store terrasser. Nogle lejligheder havde dog meget små køkkener samt skabs faciliteter, til 4 personer. Men dejlig poolområde og god Resturant. ☀️
Stayed 4 nights in Jul 2023
Response from Pasqual Rossello Front desk & Customer Service on 10 Aug 2023
Kære kunde,Tak for din kommentar.Vi er meget glade for, at du kunne lide både hotellet og dets beliggenhed, og at du trods nogle detaljer, som du troede kunne forbedres, har givet din oplevelse 10/10.Det ville være en fornøjelse at være vært for dig igen i den nærmeste fremtid.Vær hilset,

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wie angegeben und auf den Bildern zu sehen, top Apartment-Hotel, man sollte den Blick auf den Hafen buchen. Bei uns hat alles gestimmt, Personal ist mehrsprachig, sehr nett und zuvorkomment
Stayed 14 nights in Jun 2023
Response from Pasqual Rosselló on 27 Jul 2023
Lieber Kunde,Vielen Dank für Ihren Kommentar.Wir danken Ihnen für diese netten Worte und freuen uns sehr, dass Sie das Hotel und seine Mitarbeiter so gut fanden.Viele Grüsse,

10/10 Excellent

Tina

Liked: Cleanliness, room comfort
Sauber, groß, gepflegt und tolle Aussicht
Unser Zimmer war sehr gross und hatte einen wundervollen Blick auf den Hafen. Es war ruhig und man hatte den ganzen Tag Sonne am Balkon, sogar Liegen und ein Tisch mit Stühlen waren vorhandenen. Die Einrichtung der Möbel könnte moderner und die Betten bequemer sein. Das Bad war neu und alles war sauber und gepflegt. Preis-Leistung sind absolut in Ordnung und wir können die Unterkunft definitiv weiterempfehlen.
Stayed 3 nights in Apr 2023

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage direkt am Hafen. Restaurants und Einkaufsmöglichkeiten bequem zu Fuß erreichbar. Sehr nettes und zuvorkommendes Personal.
Stayed 3 nights in Apr 2023