Ratings based on 111 Verified Reviews

3.3 out of 5
69% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from suffolk uk

main hotel good fair walk to the sea

Posted 26-May-2017
Pros: the hotel was well run and the staff were very good in helping you with directions, always had a travel rep in attendance for trips, food was good.
Cons: we found that most things required for a holiday was provided.
Location: a little far from sea front, easy to get to public transport, lots of eating places close buy,
We had a great time public transport was good and easy to get to, rather a long walk to main area for bars and night life.but otherwise good holiday.
2 out of 5
Recommended
for Everyone
by A verified traveller from Croydon

Reasonable hotel, you get what you pay for

Posted 30-Apr-2017
Hotel is ok. Cheap compare to other hotels. We had ants in our room and requested to be sprayed. Bathroom could do with upgrade as hand held shower has just about pressure to get a shower. Breakfast was ok, not much choice for the vegetarians. We booked hotel at the 11th hour so can't complain.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

nice hotel,close to restaurants ,bars,stores.

Posted 28-Mar-2017
Pros: clean ,friendly staff,nice pools,close to bars and restaurants ,
Cons: having the bar stay open later ,also the indoor and outdoor pool open later.an ice machine on the premisses.
Location: plenty of restaurants and bars,.variety of different foods in restaurants and bar food all in walking distance,horse riding ,sightseeing,boat rides.
friendly staff the room was clean and kept that way daily. nice and close to other restaurants and bars,plenty of each and in walking distance.the hotel restaurant had good food also,and the bar staff really nice and friendly.we would stay here again and will tell our friends about this hotel.
3 out of 5
by A verified traveller from Dublin

Sort the reception staff out

Posted 14-Mar-2017
Pros: The housekeeping was excellent and the pool was good
Cons: John at reception is a rude and inefficient man who actually made us dread going to reception
Location: There is virtually nothing to do in the area as far as bars go. On season there are plenty of boat trips.
This hotel is good value for money the rooms are grand the beds are regularly made and towels dropped in, the pool is good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire, UK

Excellent Choice

Posted 23-Feb-2017
Pros: The high level of cleanliness and the professionalism of the staff.
Cons: The check-in took quite a while - maybe the process could be streamlined a little?
Location: I found St Paul's Bay to be a far pleasanter location than Valetta, friendlier, and less manic!
I recently visited Malta for the first time and stayed at the Topaz Hotel in St Paul's Bay. I had a thoroughly enjoyable time - the hotel was clean, comfortable, and well-equipped, and the staff were friendly, helpful, and courteous. I intend to visit Malta again and will definitely stay at the Topaz - I have no hesitation in enthusiastically recommending it to anyone considering a visit to Malta.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Good location for getting around.

Posted 26-Jan-2017
Pros: The food and the indoor pool and also the location.
Cons: The running water ran slow and too hot making a bath and shower difficult
Location: The location is great for those who can use public transport or walk at least half a mile. A cinema is close to the hotel.
Good value for money hotel with good food and great location for getting around on public transport. The indoor leisure pool was a great bonus to the end of a tiring day.
5 out of 5
by A verified traveller

Cannot be faulted - an excellent choice

Posted 05-Nov-2016 on Hotels
Extremely helpful staff and management. Would certainly stay here again. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dublin

Comfortable

Posted 28-Oct-2016
Location: Walking distance to square for ablebodied. Some places nearer for entertainment and saying
Room clean,bed comfortable, staff excellent, food good, bar facilities inadequate and badly run. Swimming pool good with plenty of beds and good swimming space for persons not happy with being out of their depth.
4 out of 5
Recommended
for Everyone
by A verified traveller from Huddersfield

Awesome !!!!!!

Posted 25-Oct-2016
Pros: The reception area amazing. Facilities brilliant . Location spot on ๐Ÿ˜Ž
Cons: I have no dislikes
Location: Location fantastic.. an extremely short walk to the sea front with lots of amenities to suit all.
Fantastic welcome, great start to our short break away.. staff very accommodating , our room was clean and comfortable. Lazy afternoons by the amazing pool. Whilst on our visit the hotel were actually doing some maintenance work but not causing any disruption to the residents. Loved our stay and would recommend The Topaz Hotel ๐Ÿ˜Ž
1 out of 5
by A verified traveller

Hotel let down by staff and conditions.

Posted 16-Oct-2016
This is a 3 star hotel with three star facilities, so don't come expecting more. Our 4th floor room, a twin was ok. Comfortable beds, however, it's was very tired, and in much need of a renovation/ redecoration. The shower worked, was hot, but lacked any power, and the flow stopped when raised above your head. That said, the Topaz was in a good location and exactly what we paid for. However, the real problem with the Topaz is the reception staff, they're just rude, and constantly made us feel as if we're an inconvenience. Asking for bus directions left us listening to one member of staff berate another on their directions, when in fact his were correct. Trying to get your room key was a challenge, regardless of staff availability. If you're busy, just acknowledge me, don't ignore me, and I'll wait, but to have my repeated requests ignored is poor customer standards. Also, this is a noisy hotel, not the guests, the infrastructure, the air con is like jet engine and not cold, the roof plant gives a constant droning, loud enough that we needed to close the doors at night, not good when it's hot. We had a kitchen in our room, but it came with nothing, not a pot or pan, knife fork or spoon, in fact the oven and our kettle need to be changed as didn't work either. I'm sure the hotel will respond to this review with their usual "spiteful review" claim, but other guest have left similar reviews, and we can't all be wrong. The Topaz should use the poor reviews to improve, no