Ratings based on 98 Verified Reviews

3.2 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Dublin

Comfortable

Posted 28-Oct-2016
Location: Walking distance to square for ablebodied. Some places nearer for entertainment and saying
Room clean,bed comfortable, staff excellent, food good, bar facilities inadequate and badly run. Swimming pool good with plenty of beds and good swimming space for persons not happy with being out of their depth.
4out of 5
Recommended
for Everyone
by A verified traveller from Huddersfield

Awesome !!!!!!

Posted 25-Oct-2016
Pros: The reception area amazing. Facilities brilliant . Location spot on 😎
Cons: I have no dislikes
Location: Location fantastic.. an extremely short walk to the sea front with lots of amenities to suit all.
Fantastic welcome, great start to our short break away.. staff very accommodating , our room was clean and comfortable. Lazy afternoons by the amazing pool. Whilst on our visit the hotel were actually doing some maintenance work but not causing any disruption to the residents. Loved our stay and would recommend The Topaz Hotel 😎
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2016 on Hotels
2out of 5
by A verified traveller

Defekte Klimaanlage

Posted 20-Oct-2016
Cons: Die Mängel wurden nicht abgestellt
Nicht empfehlenswert Kakerlaken im Zimmer Kakerlaken im Zimmer
1out of 5
by A verified traveller

Hotel let down by staff and conditions.

Posted 16-Oct-2016
This is a 3 star hotel with three star facilities, so don't come expecting more. Our 4th floor room, a twin was ok. Comfortable beds, however, it's was very tired, and in much need of a renovation/ redecoration. The shower worked, was hot, but lacked any power, and the flow stopped when raised above your head. That said, the Topaz was in a good location and exactly what we paid for. However, the real problem with the Topaz is the reception staff, they're just rude, and constantly made us feel as if we're an inconvenience. Asking for bus directions left us listening to one member of staff berate another on their directions, when in fact his were correct. Trying to get your room key was a challenge, regardless of staff availability. If you're busy, just acknowledge me, don't ignore me, and I'll wait, but to have my repeated requests ignored is poor customer standards. Also, this is a noisy hotel, not the guests, the infrastructure, the air con is like jet engine and not cold, the roof plant gives a constant droning, loud enough that we needed to close the doors at night, not good when it's hot. We had a kitchen in our room, but it came with nothing, not a pot or pan, knife fork or spoon, in fact the oven and our kettle need to be changed as didn't work either. I'm sure the hotel will respond to this review with their usual "spiteful review" claim, but other guest have left similar reviews, and we can't all be wrong. The Topaz should use the poor reviews to improve, no
4out of 5
by A verified traveller

Supergodt til prisen

Posted 13-Oct-2016 on Hotels
Fint hotel med venligt personale.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2016 on Hotels
3out of 5
by A verified traveller

Cheap, but moldy room

Posted 06-Oct-2016 on Hotels
The room had a constant terrible moldy smell, which was only enhanced when the AC was turned on. Due to the hot and humid nights, the lack of AC made it difficult to sleep well at night. There were stains from water damage in the ceiling, furthermore spots of mold were also seen on the walls.
2out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
Meget skuffet over hotellets standard. Der lugtede virkelig ulækkert på det første værelse vi fik (lugtede af kattetis) og andre steder lugtede det af kloak eller indelukket. Generelt var værelset meget slidt f.eks kunne der faktisk ikke komme vand ud af bruseren fordi at det var så gammelt. Vi vender desværre ikke tilbage og anbefaler det ikke.
5out of 5
Recommended
for Everyone
by A verified traveller from Caltagirone

Buon hotel vicino al mare ed al centro.

Posted 25-Sep-2016
Struttura e personale ottima per una vacanza da ricordare