Ratings based on 102 Verified Reviews

3.3 out of 5
69% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire, UK

Excellent Choice

Posted 23-Feb-2017
Pros: The high level of cleanliness and the professionalism of the staff.
Cons: The check-in took quite a while - maybe the process could be streamlined a little?
Location: I found St Paul's Bay to be a far pleasanter location than Valetta, friendlier, and less manic!
I recently visited Malta for the first time and stayed at the Topaz Hotel in St Paul's Bay. I had a thoroughly enjoyable time - the hotel was clean, comfortable, and well-equipped, and the staff were friendly, helpful, and courteous. I intend to visit Malta again and will definitely stay at the Topaz - I have no hesitation in enthusiastically recommending it to anyone considering a visit to Malta.
4out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Good location for getting around.

Posted 26-Jan-2017
Pros: The food and the indoor pool and also the location.
Cons: The running water ran slow and too hot making a bath and shower difficult
Location: The location is great for those who can use public transport or walk at least half a mile. A cinema is close to the hotel.
Good value for money hotel with good food and great location for getting around on public transport. The indoor leisure pool was a great bonus to the end of a tiring day.
5out of 5
by A verified traveller

Cannot be faulted - an excellent choice

Posted 05-Nov-2016 on Hotels
Extremely helpful staff and management. Would certainly stay here again. Highly recommended.
4out of 5
Recommended
for Everyone
by A verified traveller from Dublin

Comfortable

Posted 28-Oct-2016
Location: Walking distance to square for ablebodied. Some places nearer for entertainment and saying
Room clean,bed comfortable, staff excellent, food good, bar facilities inadequate and badly run. Swimming pool good with plenty of beds and good swimming space for persons not happy with being out of their depth.
4out of 5
Recommended
for Everyone
by A verified traveller from Huddersfield

Awesome !!!!!!

Posted 25-Oct-2016
Pros: The reception area amazing. Facilities brilliant . Location spot on 😎
Cons: I have no dislikes
Location: Location fantastic.. an extremely short walk to the sea front with lots of amenities to suit all.
Fantastic welcome, great start to our short break away.. staff very accommodating , our room was clean and comfortable. Lazy afternoons by the amazing pool. Whilst on our visit the hotel were actually doing some maintenance work but not causing any disruption to the residents. Loved our stay and would recommend The Topaz Hotel 😎
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2016 on Hotels
2out of 5
by A verified traveller

Defekte Klimaanlage

Posted 20-Oct-2016
Cons: Die Mängel wurden nicht abgestellt
Nicht empfehlenswert Kakerlaken im Zimmer Kakerlaken im Zimmer
1out of 5
by A verified traveller

Hotel let down by staff and conditions.

Posted 16-Oct-2016
This is a 3 star hotel with three star facilities, so don't come expecting more. Our 4th floor room, a twin was ok. Comfortable beds, however, it's was very tired, and in much need of a renovation/ redecoration. The shower worked, was hot, but lacked any power, and the flow stopped when raised above your head. That said, the Topaz was in a good location and exactly what we paid for. However, the real problem with the Topaz is the reception staff, they're just rude, and constantly made us feel as if we're an inconvenience. Asking for bus directions left us listening to one member of staff berate another on their directions, when in fact his were correct. Trying to get your room key was a challenge, regardless of staff availability. If you're busy, just acknowledge me, don't ignore me, and I'll wait, but to have my repeated requests ignored is poor customer standards. Also, this is a noisy hotel, not the guests, the infrastructure, the air con is like jet engine and not cold, the roof plant gives a constant droning, loud enough that we needed to close the doors at night, not good when it's hot. We had a kitchen in our room, but it came with nothing, not a pot or pan, knife fork or spoon, in fact the oven and our kettle need to be changed as didn't work either. I'm sure the hotel will respond to this review with their usual "spiteful review" claim, but other guest have left similar reviews, and we can't all be wrong. The Topaz should use the poor reviews to improve, no
4out of 5
by A verified traveller

Supergodt til prisen

Posted 13-Oct-2016 on Hotels
Fint hotel med venligt personale.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2016 on Hotels