Ratings based on 534 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Hyggelig sted, men moderat med aktiviteter

Posted 04-Dec-2016
Pros: betjeningen
Cons: Romoppgradering
Location: Avhengig av transport. God bussforbindelse
Greit hotell, men rommene framstår som noe slitt. Meget hyggelig personale
4out of 5
by A verified traveller

Posted 01-Dec-2016
Lovely hotel. Nice touch with the unexpected anniversary treat. Close to bus stop that can take you to the main areas in Malta. Shame about the recent damage to the swimming pool from the storm last month resulting in noise in mornings from the repairs. Would have been nice to be informed of these potential disturbances beforehand or offered free breakfast perhaps given frequent emails with the hotel re: transfers etc. Nice pool area 5 minute walk from main pool. Away from hustle of nearby St Julians which is accessible by bus.
Comment from Hotel Management
02-Dec-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are delighted to read that you stayed with us to celebrate your anniversary and enjoyed the treat. On the other hand we regret to learn about your disappointment. May we look forward to welcome you back should you ever plan to visit the Island. Sincerely, Dorianne Formosa Guest Relations Manager
5out of 5
by A verified traveller

Una estancia 10

Posted 20-Nov-2016
Ha sido una estancia maravillosa. Sin duda un hotel recomendable al 100%. Gracias a Andreas, Fabrizia y Aaron de "Le Bistro", por cierto un restaurante totalmente recomendable tambien. Gracias a todo el personal por su excelente servicio y dedicación!
4out of 5
by A verified traveller

Nice hotel away from the bustling crowd

Posted 19-Nov-2016
Had an enjoyable stay. Only problem was the airconditioning which didn't work properly
Comment from Hotel Management
19-Nov-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you had an enjoyable stay and you found the location convenient. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
2out of 5
by A verified traveller from Lyon

Ne pas y aller avant plusieurs semaines

Posted 14-Nov-2016
Location: Pas grand chose à faire, quelques restaurants a coté
Suite a tempête, pas de piscine pas de hammam et donc très décevant... Dans la chambre, même si l'on éteint tous les interrupteurs, il y a un bruit de moteur permanent, il faut enlever la carte (clef) pour ne plus avoir ce bruit. Impossible de dormir la fenêtre ouverte, a l'extérieur une énorme ventilation très bruyante qui ne s'éteint que tard dans la nuit et s'allume très tôt (si l'on a une chambre cotè droit) A cause des travaux, pas d'accès à la mer ..... Hotel très mal placé finalement
Comment from Hotel Management
17-Nov-2016 by Dorianne Formosa, Hotel Management
Chers hôtes, Nous tenons dans un premier temps à vous remercier pour le temps que vous avez passé à rédiger ce commentaire. Nous sommes désolé d’apprendre que votre séjour au sein de notre Hôtel ne vous a pas satisfait. Nous espérons de vous accueillir du nouveau. Bien cordialement, Dorianne Formosa Guest Relations Manager
3out of 5
by A verified traveller from London

Not really a five star hotel

Posted 30-Oct-2016
Pros: Staff friendly Breakfast was filling lots of choice. Lovely sea view room.
Cons: Dated furniture hotel needs updating. There should more restaurants to eat in. Found the female concierge unhelpful when I enquired about trips and possibly things to do.
Location: A few things to do nearby, nice beach in St George's bay a good place to eat is the bull and caviar.
Comment from Hotel Management
01-Nov-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that your found our team friendly and were satisfied with the room we provided. On the other hand we regret to learn that we did not reach your expectations in other areas. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4out of 5
by A verified traveller

Posted 30-Oct-2016
Pleasing hotel in a great location. Staff very helpful and friendly. Hotel facilities are great. My only negative comment is the rooms could do with freshening up. (A bit dated) (Very comfy bed)
Comment from Hotel Management
01-Nov-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you found the location great and were satisfied with the facilities we offer. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4out of 5
by A verified traveller

Nice hotel, decent location, extra fees

Posted 20-Oct-2016
Pros: The hotel is nicely situated. There is a bustop up the hill, you can easily walk to a ton of nightlife, but are far enough away that the craziness avo
Cons: Minifridge in room, ice machines on each floor, a mart next door, and to be charged less when you don't get water view room.
Location: Nearby is the nightlife. There are bars, restaurants, gentlemens clubs, hookah bars, etc, but it's really just full of teenagers.
The hotel is nicely situated. There is a bustop up the hill, you can easily walk to a ton of nightlife, but are far enough away that the craziness avoids your hotel. I didn't like that there is no refrigerator. You have the option of emptying the minibar, but its at the expense of 5 Euro a day. We were limited as to what snacks we could keep in the room, and although there is lots a half mile from the hotel, if you want to grab something quick, your only options are the hotel restaurants, as there is no bar / restaurant / mart next door. There is also no ice machine, which I find bizarre. You have to request it. Since there is no refridgerator, we had to request ice for our champagne bottle. We also got one of the few rooms without a water view. We had a view of the parking lot, but there was a balcony atleast. The hot tub was the same temperature as the pool, heated, but not hot tub temp. And the swimup bar was only open until 4:30pm, so we never got to experience it (we were busy sightseeing all day). Overall its a good hotel, but had I known about everything, I probably could've got a bigger bang for my buck elsewhere.
Comment from Hotel Management
20-Oct-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you found the location convenient. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4out of 5
by A verified traveller from scotland

Nice hotel but areas below par for 5 stars

Posted 20-Oct-2016
Nice hotel but lacked in areas for full 5 stars. E.g. Pools not cleaned of scale , spa changing rooms and showers had mould.
Comment from Hotel Management
02-Dec-2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We regret to learn that we did not reach entirely your expectations. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
5out of 5
by A verified traveller from Kotka

Ystävällinen henkilökunta

Posted 19-Oct-2016
Pros: Rauhallinen sijainti ei liikenteen ym. Meluja
Cons: Hintataso hotellin palveluissa
Location: Kävelymatkan päässä ostoskeskuksesta. Nähtävyydet bussimatkan päässä.
Kaikki toimi hyvin. Henkiläkunta oli ystävällisiä ja avuliaita. Aamiainen oli runsas ja riittävä. Allasosasto siisti ja viihtyisä.