Ratings based on 478 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Moans

Posted 09-Nov-2017
Pros: The staff including the cleaning staff
Cons: The wifi
Staff were great but in this day and age the wifi needs updating
5 out of 5
Recommended
for Everyone
by A verified traveller from Southampton

Lovely Hotel, great staff.

Posted 01-Nov-2017
Pros: The Position, close to the town, beach, bus stops.
Location: WW2 tunnels, play parks for children, lovey sandy beach, plenty of good restaurants.
Wonderful views, hotel very clean & comfortable, nothing was to much trouble for the staff. We told them an earring had been lost in the room and we had searched without success, when we returned they had found it after spending a lot of time looking. All the staff were very helpful and friendly .We had a wonderful holiday and hope to return to the Pergola next year.
3 out of 5
Recommended
for Everyone
by A verified traveller from honiton

Nice hotel, shame about noise

Posted 20-Oct-2017
Booked a sea view apartment, lovely views except very loud building site next door. They were digging into the rock which meant all doors had to be closed just to hear each other. Also hotel vibrated. Could not relax by pool as right next to digging. Asked staff about noise, they just said there was nothing they could do. Very bad customer service. Other than that hotel was fine. View was amazing through the glass!!! Could have been warned about noise before we left.
2 out of 5
by A verified traveller from Devon

Nice hotel but has a very noisy building site.

Posted 19-Oct-2017
Pros: Good facitiies and big rooms.
Cons: Stop the noise or at least warn customers about it before they arrive.
Nice hotel but there is a very noisy building site next door with jack hammers and diggers going from 7:00 AM until 5:00 PM Monday to Friday and the whole building vibrates with the noise. The building site is right next the main pool and the noise drowns out any conversation or bar music.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melia, Malta

Absolutely fantastic holiday

Posted 12-Oct-2017
Pros: We most enjoyed the friendly staff at the pergola. They was extreamly helpful and the hotel was beautiful.
Cons: The only thing we can think of was noisy other guests. Some visitors was extreamly disrespectfull as our room was at the front of the hotel.
Location: The location was perfect as the Parish church of Melia and the sanctuary of our lady was only a short walk. The hotel and rooftop pool was beautiful.
We stayed with Pergola hotel and Spar Malta. What an amazing holiday. We enjoyed every minute. The hotel was beautiful and very very clean. From the moment we arrived we was greeted by extreamly friendly staff and offered an upgrade with a large balcony over the front of the hotel. We felt like we was being treated extra special. As we have never been to Malta before the receptionist Tanya was extreamly helpful. She gave us a dumb down version map of the local areas and were to go and visit. With our booking we was offered a free hydro pool experience which we defiantly look advantage off. The hotel has a beautiful spar with indoor pool, small gym and gorgeous outdoor pools too. Our first 3 days the weather was awful and rain bucket loads but we had plenty to do and enjoy. Also around the out door pool is the Cave Bar were we was welcomed by Justin the bar tender. He is very friendly and couldn't give a better service. He served us delicious food and supplied us with a variety of cocktails at a very reasonable price. No request was too much. When the weather did pick up we had plenty to see and do and with guidance from Tanya (receptionist) we enjoyed superb food and drink from the local restaurants along the main strip. Personally we found the restaurants were fair priced but didn't effect the quality. One night me and my partner visited Ta-Randhi and I wasn't feeling very well and I had to move tables a few times and they was extreamly accomading. We would come again.
5 out of 5
Recommended
for Couples
by A verified traveller from Sutton Coldfield, UK

Relaxing Holiday

Posted 01-Oct-2017
Friendly welcome on arrival. 2 bedroom self catering apartment in totel was just what we needed. Had use of the hotel facilities (e.g 3 pools) and restaurants if needed. Fantastic view of the bay - worth the little extra. Balcony small but ok to seat 2 plus small table. Graet to sit here and read/relax whilst taking in the views. Easy walk to Melliha 'high street' which had numerous restaurants. On bus route so caught bus into Valletta for a day out. May be different in August when busier but great at the end of September when no/few kids around.
5 out of 5
Recommended
for Everyone
by A verified traveller from northern ireland

Posted 20-Sep-2017
Great time in pergola , cave bar was excellant for a nite cap staff great.will return again x
4 out of 5
Recommended
for Everyone
by A verified traveller from Herts

Lovely hotel

Posted 05-Sep-2017
Cons: Only problem was wi-fi a bit random.
Location: Lots of restaurants/shops to choose from. Bus stop nearby. Sandy beach 5 mins car/bus ride away.
Our one-bedroom s/c apartment was excellent and clean. Wonderful view of the bay and the church. Food at the Cave Bar very tasty. All the staff very helpful. Facilities on different levels, but easy to navigate around very quickly.
Comment from Hotel Management
13-Sep-2017 by Roberto Martone, Hotel Management
Dear Guest, We would like to thank you for reviewing us with such a positive review. It was our pleasure to host you at the Pergola Hotel & Spa and we hope to see you soon again. Kind Regards, Roberto Martone Guest Relations Executive
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Lovely hotel with amazing views of the church and Ghadira Bay. We had an enjoyable stay!!
Comment from Hotel Management
13-Sep-2017 by Roberto Martone, Hotel Management
Dear Guest, Thank you for your 5 stars review! We are pleased to read that you have enjoyed your stay with us. Warm Regards from the Maltese Islands, Roberto Martone Guest Relations Executive
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Great value family hotel

Posted 12-Aug-2017
Great value family hotel. Modern, clean with good standard of facilities, friendly and helpful staff. Good location with easy access to shops, restaurants and access to attractions and local buses.