Ratings based on 538 Verified Reviews

3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from uk

Very friendly hotel in good location

Posted 15-Mar-2018
Pros: Great bar and terrace. Lovely views. Great breakfast.
Cons: We ate at the restaurant one evening. Good price but not brilliant quality.
Location: Lots of good restaurants in walking distance. Close to bus stop. Short ride to excellent beach.
Super helpful staff Great breakfast. Very nice room with big bed.
2 out of 5
by A verified traveller

Not honest plus rude

Posted 24-Feb-2018
They decided on last day to not include breakfast on last day. We had also upgraded room upon arrival and they were rude it... we had to pay it! Don’t trust their offer! Room is also very cold.
3 out of 5
for Families
by A verified traveller from london

Family reunion

Posted 28-Jan-2018
Pros: Modern and clean
Cons: Improve Breakfast layout. Those hot metal serving pans are a liability, someone should be there to attend and serve. I burnt my knuckles a few times.
Location: Very handy buses nearby as well as banks and pharmacies within easy walking distance. A 10min bus ride to Cirkewwa the Gozo ferry.
We were arriving from different places to spend a week catching up with family and friends. We had an apartment style room which was big enough for us to all be together. Staff were friendly and efficient. At the reception Dolores was the shining star,
4 out of 5
for Everyone
by A verified traveller from Muskoka, Ontario, Canada

Perfect for us

Posted 09-Jan-2018
Travelled to this hotel with another family. Staff was superb and always helpful. Facilities were comfortable and mostly updated. Our suite was a little tired though. Kids used indoor and outdoor pools - loved them. Spa staff and spa were lovely! Only ate breakfast at hotel- very good but a bit more hot food variety would have been nice.
4 out of 5
for Families
by A verified traveller from Bracebridge, Canada

Great Staff!

Posted 07-Jan-2018
Pros: The staff.
Cons: There was a slight fishy smell in our hallway in the evening but that could have been from the guests cooking next to us, staying on our floor.
Location: Near a bus stop and car hire. Excellent restaurants nearby.
We stayed at the Pergola for our post Christmas vacation and it was fabulous. The staff was so helpful, especially when I needed a trip to the hospital. Delores was quick to arrange transportation, recommend a health centre and ease my worries going into the experience. The hotel was close to a bus route and to a car hire, the shuttles offered were helpful and professional, it was clean (although a bit confusing to get around). I would recommend this hote.
4 out of 5
for Everyone
by A verified traveller from Immingham UK

Staff at the reception desk.

Posted 30-Dec-2017
I requested to borrow a rolling pin cooking item and declined that it was unhygienic for the residents to borrow from hotel housekeeper department. On second attempt I thought of requesting over the telephone rather than in person and was advised to go ahead to collect it from the housekeeper. This was the same receptionist on that particular day. The receptionist was a lady probably in her late 30s or mid 40s who seemed to be of an Irish background.I later decided I did not need it after all. I was disappointed by the rational of cross contamination between the resident and the hotel housekeeper yet all the hotel utensils in the room belonged to the hotel after all.
4 out of 5
for Everyone
by A verified traveller from Surrey, UK

Good spot for the town, but not beach

Posted 21-Dec-2017
Pros: Close vicinity to Mellieha town which had good choice of restaurants. Very quirky layout. Lovely infinity pool. Friendly, helpful staff.
Cons: Room cleaning was a bit hit and miss and late in the day; sometimes it hadn't been done when we returned. Towels were always replaced unnecessarily.
Location: Lovely part of Malta. We hired a car so were able to visit most of the island. Worth going to Mdina, Rabat and Valetta.Park in Floriana for Valetta.
The hotel is well placed at the top of a hill for a good view of the parish church.Breakfast was very generous with hot (full English) and cold food to chose from. Minimum cost was 7.50 euros, less if you paid for more at once. We only ate in the hotel once. Again it was a buffet with a choice of 3 meat dishes, fish and vegetarian. Selection of accompanying veg was limited - potatoes and cauli. Good choice of starter - soup, pasta, cold selection. Dessert also had a good selection, including cheese. There was nothing to stop you from going back as often as you liked as far as I could see. Back to the floors - there are about 7 floors with floor 7 being at the bottom. Because the hotel is built into a hill (with steps down the outside), both floor 7 and 1 are at ground level. Lifts inside take you to all levels but not all lifts go to the same floors.We upgraded to a room opposite the small pool - additional 10 euros a day. This allowed us to sit out in the sun for some of the time - sun did move away later in the day, may be different in summer. Room was adequate for our needs. Large bed with comfortable mattress. Shower bit low for 6ft husband
5 out of 5
for Everyone
by A verified traveller from Ireland

Lovely Hotel in great location

Posted 16-Dec-2017
My husband and I got a deal for 4 nights in Pergola Hotel. Our first time in Malta and we discovered the Bus Stop just over the Bridge from the Hotel. All buses cost just €1.50 per journey. We visited lots of locations and found our location the ideal spot. A beautiful beach just further down the Coast and further on, The Port, with Ferry to Gozo. We ate out the first few night and then discovered The Al Fresco Bar at our own Hotel with lovely food and reasonably priced. Staff very helpful and friendly. Would love to return for a longer stay sometime.
3 out of 5
by James

This traveller left a rating score only Posted 16-Dec-2017 on Hotels
5 out of 5
for Everyone
by A verified traveller from Colorado Springs, CO, USA

Confusing layout, but a very nice hotel

Posted 15-Dec-2017
This hotel has an amazing breakfast, wonderful rooms, charming decorations, friendly staff, and some nice views of the area...but the layout is a bit odd. If you don't mind navigating the maze, you'll love your stay here :)