Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hilton Malta

5 out of 5
Hilton Malta
Portomaso, St. Julian's

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews" "
Rating 8 - Good. 220 out of 1000 reviews" "
Rating 6 - Okay. 51 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent .
Stayed 1 night in Apr 2024
Response from Rachel - Hilton Malta on 15 Apr 2024
Dear AliThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Steven Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Rachel - Hilton Malta on 15 Apr 2024
Dear Steven PaulThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Ketan Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hilton, it was everything what they advertised for, the breakfast was amazing, with a huge high-quality continental spread including some Indian veg options which was really unexpected :) The staff was polite and never said no for anything, we were really pampered during our stay. The high point was when they accepted our request for Indian Masala chai (Spice Tea). 5 star rating from us.
Stayed 4 nights in Apr 2024
Response from Rachel - Hilton Malta on 15 Apr 2024
Dear Ketan SureshThank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for. Thanks also for letting us know how much you enjoyed our breakfasts.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Oluwatudimu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Breakfast and dinner was very good. Lovely ambience and beautiful outdoor and indoor pools. The gym and sauna was also very good. Hotel is situated about 10mins walk to Paceville, where you have the bars, clubs, cinema, the beach and shopping mall. Also within easy commute by bus or taxi to anywhere in Malta - perfect location. The night life in Paceville is the best in Malta. The hotel staff were very friendly and always ready to assistant.
Stayed 6 nights in Apr 2024
Response from Rachel - Hilton Malta on 10 Apr 2024
Dear OluwatudimuThank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. Your remarks regarding your experiences at breakfast, dinner, and our leisure facilities are much appreciated.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

Seema

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked a deluxe sea view room. The room I got was beautiful, clean and newer than other rooms. The sea view was partial and there was a big building structure right that blocked half of the view. Upon speaking to the desk I was transferred to a different room which had better sea views and when in balcony you can really enjoy the sea view and beautiful sunset. The second room was an older room and too my shock the bed creaked every time I would move or turn in the bed. I couldn’t sleep the whole night. I complained to the front desk who said they will take care of it. No activity took place so I called again in afternoon, stressing I couldn’t sleep and the problem has to be fixed. After that the manager and his team did fix the issue partially by using screws and left a note in my room. The bed still made some noise when you would sit on it but at least not when you were in it and turned, so I did get sleep that night. Next day was checkout and front desk called to see if all was going week and when I contemplated late checkout the lady was more than willing to esp as a good will gesture because of the issues I had. But I didn’t need the late checkout. At checkout the lady was not very polite and said but they fixed the issue with no acknowledgement that that should not have happened. This is a 5star hotel and sleep is the main reason one books a room. The quality and customer service was not acceptable and hence this review.
Stayed 3 nights in Mar 2024
Response from Rachel - Hilton Malta on 3 Apr 2024
Dear SeemaThank you for rating our hotel. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta, particularly with regard to the noise made by the bed in your room. We are sorry for the inconvenience that this issue must have caused you, but we thank you for sharing it with our team, giving us the opportunity to resolve it to the greatest extent possible at the time. We are sorry that our team member at check out did not deal with your feedback as sensitively as she could have - we shall look into this and ensure our interaction with our guests is always as warm and hospitable as we are known to be.We hope that, despite this matter, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day soon. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

6/10 Okay

Dona

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but some things need maintaining! Very clean overall but for example the refrigerators in the room were not working (not cold) or the sliding door to the balcony in one of our rooms wouldn’t open. We asked the reception and they kindly said they’ll come and fix but no one came. The food (breakfast and dinner buffet) definitely needs improvement. 42 euros per adult for dinner buffet was definitely too high for the lack of food options or the taste and quality. Overall very clean, our room housekeeping lady , AURA) was very thorough with our room cleanings, always made animal shaped towels for our boys and left them sweets and treats.
Stayed 4 nights in Mar 2024
Response from Rachel - Hilton Malta on 27 Mar 2024
Dear DonaThank you for rating our hotel. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta, particularly with regard to the condition of the facilities in your room, and our dinner buffets. Your feedback has been shared with the Maintenance and Restaurant teams respectively for review, and is appreciated.We thank you for your kind remarks regarding Aura; we are delighted that she made you and your family feel welcome and cared for.We hope that, despite these issues, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day soon. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

10/10 Excellent

Dhiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great staff.
Stayed 3 nights in Mar 2024
Response from Rachel - Hilton Malta on 12 Apr 2024
Dear DhirenThank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 4 nights in Mar 2024
Response from Rachel - Hilton Malta on 18 Mar 2024
Dear DavinderThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Rachel - Hilton Malta on 11 Mar 2024
Dear RaymondThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Dilruba

Stayed 3 nights in Feb 2024
Response from Rachel - Hilton Malta on 21 Feb 2024
Dear DilrubaThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Clevon

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and very good location. Stunning views 😊😊
Stayed 3 nights in Feb 2024
Response from Rachel - Hilton Malta on 21 Feb 2024
Dear ClevonThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 2 nights in Feb 2024
Response from Rachel - Hilton Malta on 19 Feb 2024
Dear GerardoThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

BUKKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and the hotel was really nice with great facilities. Would definitely recommend it
Stayed 4 nights in Feb 2024
Response from Rachel - Hilton Malta on 19 Feb 2024
Dear BukkyThank you for rating our hotel so highly, and for recommending us to other visitors! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Excellent

MARYANNE LATEASHA

Stayed 3 nights in Jan 2024
Response from Rachel - Hilton Malta on 6 Feb 2024
Dear Ms LateashaThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great food
All the staff were incredibly helpful and pleasant. The food was plentiful and, particularly in the Blue Elephant restaurant, it was really good and tasty
Stayed 8 nights in Jan 2024
Response from Rachel - Hilton Malta on 16 Jan 2024
Thank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.Your kind comments regarding our food offering, including at our Thai restaurant Blue Elephant, have been shared with the Chef and his team, and are much appreciated.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Rachel - Hilton Malta on 9 Jan 2024
Dear MaxThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel in future. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Guillermo

Stayed 4 nights in Dec 2023
Response from Rachel - Hilton Malta on 8 Jan 2024
Dear GuillermoThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel in future. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

Chi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
체크인시 1시간의 시간을 소요했습니다. Hotels.com으로 부킹한 내역을 못찾았습니다. Sea view로 부킹을 하였는데 , Habour View로 배정 받았습니다. 만약 불만을 애기 하지 않았다면 2일은 지냈어야 했습니다.
Stayed 2 nights in Dec 2023
Response from Rachel - Hilton Malta on 28 Dec 2023
Dear ChiThank you for your rating! We are delighted that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations with regard to your arrival experience. We apologise for the misunderstanding with regard to your room category, and hope you were entirely satisfied with the room in which you were subsequently accommodated.We hope that, despite this issue, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

2/10 Terrible

Sharmila

Stayed 3 nights in Dec 2023
Response from Rachel - Hilton Malta on 8 Jan 2024
Dear SharmilaThank you for your rating. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta. Sadly, we have no information regarding the reasons for your dissatisfaction, but we hope to provide you with an exceptional experience when you visit us again.We look forward to welcoming you back.Kind regardsRachel - Hilton Malta

10/10 Excellent

Satish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff, especially dining room and check in folks. Very courteous and knowledgeable and attentive
Stayed 3 nights in Dec 2023
Response from Rachel - Hilton Malta on 6 Dec 2023
Dear SatishThank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - particularly our Front Desk and Oceana teams - made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

Veasna

Travelled with family
Liked: Staff & service
Some Staff at breakfast and dinner were very friendly and helpful indeed. Thanks to them and they work so hard.
Stayed 3 nights in Dec 2023
Response from Rachel - Hilton Malta on 5 Dec 2023
Dear VeasnaThank you for your rating! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - particularly our Oceana team - made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good food locations
Stayed 5 nights in Nov 2023
Response from Rachel - Hilton Malta on 28 Nov 2023
Dear AnthonyThank you for your rating. We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Good

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located on the beach, facilities are good, and close to market with walking distance. everything is located near it. good choice.
Stayed 6 nights in Nov 2023
Response from Rachel - Hilton Malta on 28 Nov 2023
Dear BasilThank you for rating our hotel! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Good

Helen Elizabath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The good: - Spacious, comfortable room with sitting area - Pools and gym both good - Housekeeping staff excellent, room very clean - Lovely, helpful concierges - escorted me to my destination when I was lost! Not so good - Large, impersonal hotel. - Front desk staff variable in terms of helpfulness - They have some sort of automated mini bar and tried to charge me for multiple items at checkout, none of which I had used. I was just moving stuff around to fit in my milk! They had to send somebody to the room to check all was present and correct and then they removed the charge. Made me feel like a criminal. - The hotel car park is part of a grim underground car park and the signage is rubbish. Took us a couple of days to work out where to park and how to pay. Front desk should explain this better at check in.
Stayed 7 nights in Nov 2023
Response from Rachel - Hilton Malta on 27 Nov 2023
Dear Helen ElizabethThank you for your review. We are pleased that you enjoyed your stay at the Hilton Malta generally, and that our Housekeeping and Concierge teams made you feel welcome and cared for.We are, of course, disappointed to have fallen short of your expectations during your departure experience. Our minibars are equipped with sensors that are triggered when any item is moved out of place for longer than 30 seconds, at which point it is assumed that the guest has chosen to consume the item, and it is charged to the room bill. We are happy to empty the minibar in any room if a guest requires space for medicines or baby food or any personal item, but if no such request is made, the moved/removed items are automatically billed. If, as in your case, the items were only moved to a different space, our team members at the Front Desk are pleased to make the necessary adjustments to the bill after a degree of verification. We are sorry that we did not handle this as sensitively as we could have; please be assured that there was no intention to cause embarrassment.Portomaso Car Park is not part of the hotel, though our guests are welcome to park their vehicles there. Our Concierge or Porter teams are happy to provide directions on request.We hope that, despite these matters, you have taken home some pleasant memories of your stay with us, and that you will return to the Hilton Malta one day. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, enjoyed our stay.
Stayed 4 nights in Nov 2023
Response from Rachel - Hilton Malta on 22 Nov 2023
Dear SarahThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Rachel - Hilton Malta on 13 Nov 2023
Dear GlennThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

William

Stayed 7 nights in Oct 2023
Response from Rachel - Hilton Malta on 28 Nov 2023
Dear WilliamThank you for rating our hotel.We are delighted that you enjoyed your stay at the Hilton Malta generally, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Housekeeping were excellent. The indoor pool and saunas were great - shame the outdoor pool was so cold. Breakfast buffet was good. Overall very comfortable stay with very attentive and helpful staff.
Stayed 3 nights in Oct 2023
Response from Rachel - Hilton Malta on 6 Nov 2023
Dear AlecThank you for rating us so highly, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - particularly our Housekeeping team - made you feel welcome and cared for.We appreciate your feedback regarding our outdoor pools. The water is at ambient temperature, as Malta enjoys a mild to hot climate for most of the year; but we understand that it may have been a little too cool now that the weather has started to change. It is good to hear that you visited our heated indoor pool and that your experience there was pleasant.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Rachel - Hilton Malta on 6 Nov 2023
Dear MichaelThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Rachel - Hilton Malta on 3 Nov 2023
Dear StevenThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Rachel Joanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very beautiful, very relaxing with stunning views. The bedroom was spacious with a large balcony area facing the pool and the house keeping team worked very hard each day to clean it. Staff were very attentive and helpful. One area for improvement would be the food service. Stayed half board, and on the first night the steak took more than 40mins to arrive. Service in the restaurant seemed very slow despite it being almost empty. But service improved later on. On the other hand, the Thai restaurant was busy, beautiful decor and food incredible, definitely worth the visit. Also the dinner a la carte menu could have been more varied, maybe a new special each day. Ordered room service and the club sandwiches were burnt. Fedback to the service manager who seemed keen to address these issues. Would also say that we didn’t particularly find the buffet breakfast enjoyable - crowds of people each morning, and items weren’t topped up regularly eg orange juice stations and smoothies. However great selection of food, omelette stations and staff coordinating the tables smoothly. All in all, a pleasant trip, with the room itself and the hotel property being the star of the show.
Stayed 5 nights in Sep 2023
Response from Rachel - Hilton Malta on 31 Oct 2023
Dear Rachel JoanitaThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We appreciate your detailed feedback regarding your breakfast and dining experiences, and it has been shared with the Chef and the Food & Beverage team leaders for their review. We thank you for your patience and understanding if our service on your first evening was not as smooth or prompt as we would have wished; and please accept our apologies for the quality of your Room Service order. We have taken on board your remarks regarding the range and replenishment of our breakfast items, and thank you for sharing your views with us.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Rachel - Hilton Malta on 31 Oct 2023
Thank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2023
Response from Rachel - Hilton Malta on 31 Oct 2023
Dear GemmaThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

MAURICIO, ALAMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very friendly resort
Stayed 2 nights in Oct 2023
Response from Rachel - Hilton Malta on 31 Oct 2023
Dear MauricioThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Adam John

Liked: Property conditions & facilities
Very friendly and attentive staff. The hotel was in a great location.
Stayed 7 nights in Oct 2023
Response from Rachel - Hilton Malta on 31 Oct 2023
Dear Adam JohnThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Carlos M

Travelled with family
great facility, great breakfast and super friendly and accommodating staff, Daniel at front desk was awesome
Stayed 2 nights in Oct 2023
Response from Rachel - Hilton Malta on 12 Oct 2023
Dear Carlos MThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - particularly Daniel - made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Rachel - Hilton Malta on 27 Sept 2023
Dear AngelaThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went brilliant as expected 👍
Stayed 3 nights in Sep 2023
Response from Rachel - Hilton Malta on 25 Sept 2023
Dear SinaThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

mr ian

Stayed 5 nights in Sep 2023
Response from Rachel - Hilton Malta on 12 Oct 2023
Dear Mr IanThank you for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are amazing from the number of pools to choose from to the location being wonderful and of course the staff are fantastic
Stayed 5 nights in Sep 2023
Response from Rachel - Hilton Malta on 13 Sept 2023
Dear JoanneThank you for your review! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for. We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

Zara

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were extremely polite couldnt fauly any of the dozens we met. However, the toilets in the rooms were very dated and really made it feel like a 3* room definitely needs modernising. The car park is also a complete maze no one explained where we should park there were so many fifferent levels and sections as the car park facilitates the entire complex. Each floor has upper and lower levels and it takes forever to work out the system which again no one explained. One day it took 45mins to get the car out as we couldnt find the car as yiu dont know where the internal lift goes and once we foind our car we then found out we needed the hotel porter to let us out of through the underground barrier for that particular section so had to go all the way back in which is quite a walk. Car park was the biggest let down.
Stayed 5 nights in Aug 2023
Response from Rachel - Hilton Malta on 6 Sept 2023
Dear ZaraThank you very much for your review. We are delighted that you enjoyed your stay at the Hilton Malta generally, and that our team members made you feel welcome. Of course we are disappointed to have fallen short of your expectations with regard to our guest bathrooms. Your feedback has been shared with the Rooms Division team leaders for review.We are also sorry to hear of your experiences at Portomaso Car Park. It is not part of the Hilton Malta, but we shall share your feedback with the car park management.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Hilton Malta! The staff was so friendly and accommodating . Plenty Of choice to eat and all options really nice . The breakfast buffet exceptional. The spa and pool amazing. Rooms great size and hood location on island to get around . Highly Recommend .
Stayed 5 nights in Aug 2023
Response from Rachel - Hilton Malta on 6 Sept 2023
Dear JenniferThank you very much for your review, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. Thanks also for letting us know that your experiences at breakfast and in our leisure areas made your visit even more enjoyable.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel facilities were fabulous just on the edge of town
Stayed 4 nights in Aug 2023
Response from Rachel - Hilton Malta on 4 Sept 2023
Dear AngelaThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

6/10 Okay

Yun

Travelled with family
Disliked: Property conditions & facilities
Avoid room 101
Very noisy
Stayed 3 nights in Aug 2023
Response from Rachel - Hilton Malta on 4 Sept 2023
Dear YunThank you for your feedback. We are disappointed to have fallen short of your expectations during your stay at the Hilton Malta, particularly with regard to our choice of room for you. Please do reach out to our team members if you should have a room-related issue during a future visit; we are always happy to offer solutions or alternatives, to ensure our guests are entirely comfortable in their rooms.We hope you will return to our hotel one day. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

10/10 Excellent

MAHMUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Rachel - Hilton Malta on 17 Aug 2023
Dear MahmutThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Rachel - Hilton Malta on 17 Aug 2023
Dear SimonThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully refurbished. Excellent staff. Has all the amenities that one needs. Environment is very friendly and immaculately clean throughout. It’s been a real pleasure to stay there.
Stayed 3 nights in Aug 2023
Response from Rachel - Hilton Malta on 7 Aug 2023
Dear Mary AnnThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Larissa Owamba K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Rachel - Hilton Malta on 2 Aug 2023
Dear Ms Owamba KThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Kuljit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful with great pools and an adult area option. The food was ok but i feel its overpriced. The alcoholic cocktails were weak but expensive. Service was good and staff were helpful.
Stayed 5 nights in Jul 2023
Response from Rachel - Hilton Malta on 2 Aug 2023
Dear KuljitThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.Your feedback regarding our pricing, and the strength of our cocktails, has been shared with the Food and Beverage teams for review.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Excellent

Nabil

Stayed 1 night in Jul 2023
Response from Rachel - Hilton Malta on 21 Jul 2023
Dear NabilThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta