Ratings based on 269 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

Amazing hotel totally blown away.

Posted 09-Jul-2017
Pros: Everything especially the rooms and decor.
Cons: Nothing at all
Location: Very close to Milan-Malpensa not sure what is around hotel because we were only there for one night and had both dinner and breakfast at the hotel.
Absolutely loved our stay here. The MO.OM hotel is beautiful, clean and special. Sauna amazing as was breakfast. I can't believe just how little we paid for this amazing jewel right by Malpensa airport. I highly recommend it and I look forward to staying there again and again.
3 out of 5
by A verified traveller from Vilseck, Germany

Away from Everything

Posted 03-Jun-2017
Pros: Hotel overall design and look is amazing. Beautiful landscape. The main hotel is very nice.
Cons: Provide a shuttle to and from airport. Staff should have some helpful suggestions for sites to see or some information about the city.
Location: Location is not great for those without a car. There is an Old West themed resturaunt within walking distance.
The hotel itself is not bad. It is 15 min from the airport. The downsides are you have to pay for all transportation. A few of the staff are rude and not very helpful. I asked what was interesting to do near the hotel and the response was "Nothing" The rooms in the Annex building are a bit noisy. The bed is a little hard. Rooms were very clean.
3 out of 5
by YEMELYAN

It's you decision

Posted 13-Mar-2017 on Hotels
The hotel nicely designed and well maintained. My wife and I stayed at this hotel overnight before taking flight from MXP (12 km). If your flight is early in the morning do not expect breakfast (service is starting at 7) or even cap of coffee as we were served in other hotels, were we stayed overnight before flight (you could buy a cap of coffee at vending machine even breakfast included in price of room). Junior Suits are located not in the main building. So, if you are planning to use facilities located in main hotel building you have to count on weather cooperation because there no covered pass from Junior Suits to main hotel structure. Do not rely on restaurant menu. They will politely find reasons that food requested by you not offered and sell you only what they have available. The same about vine list. And we saw that this happened not only to us. Be cautious with your final bill. When we arrived and asked for room upgrade we were offered upgrade for $10. Final bill had $30 charge for upgrade. But the hotel nicely designed and well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveller from CA USA

about moom

Posted 02-Mar-2017
Cons: scheduled shuttles to Milan, train station, convention center, local attractions and etc.
Location: absolutely nothing within walking distance.
great facility, very accommodating and helpful staff. beautiful landscaping, interior design and spacious rooms. not so convenient location.. best to have own vehicle to get around.
5 out of 5
by A verified traveller

Great cheap modern hotel outside of Milan

Posted 29-Nov-2016 on Hotels
The hotel is very modern and cool. The annex rooms are lovely, although you can hear noise from the central hallway. The buffet breakfast is good. The staff are excellent, very helpful, friendly and accommodating. Asked to have a late check-out and was allowed to stay till 1pm. Brilliant service from the staff.
3 out of 5
by A verified traveller from London

Three Star Hotel disguised as Four Star

Posted 21-Nov-2016
Pros: Nothing much.
Cons: Better design of living space would help. Should provide a kettle/ tea/ coffee making facilities.
Location: Stayed there for going to Centro Congressi MalpensaFiere - it is about 1.5 miles away (10 - 12 Euros by cab).
We were given one of the 'garden' rooms. Room is set in a split level, which meant you had to climb stairs every time you wanted to go to bed/ watch TV. Rather oddly designed and very cramped feel inside. It was a triple room - the single cot was broken in the middle! Please be aware that there are no tea/ coffee making facilities in the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 15-Nov-2016
Cons: breakfast
Hi this is quite a funky hotel, rooms are a good size. There is enough free parking for cars. Breakfast could have more fruit, and better cereals. But its a great place to stay. I stayed there for the Amma programme and it was 5 minutes drive from the convention centre. It is better to have a car as the taxis from the convention centre were ripping everyone off and asking for 25 euros for a 5 min journey
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Nov-2016
Pros: Very responsive and helpful hotel staff. Clean rooms. Quiet.
Cons: The room was a bit too dim - there were only a couple of lamps.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Sep-2016 on Hotels
5 out of 5
by A verified traveller

Posted 24-Sep-2016 on Hotels
Nice breakfast.