Indoor pool, outdoor pool, pool loungers

Reviews of Vell Mari Hotel & Resort

Vell Mari Hotel & Resort
Carretera Artà-Alcúdia, 127, Ca'n Picafort, Santa Margalida, Mallorca

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 185 reviews" "
Rating 8 - Good. 95 out of 185 reviews" "
Rating 6 - Okay. 26 out of 185 reviews" "
Rating 4 - Poor. 9 out of 185 reviews" "
Rating 2 - Terrible. 3 out of 185 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edgaras

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Gregory

Stayed 6 nights in Sep 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Kirstine

Stayed 9 nights in Sep 2023

10/10 Excellent

Harri

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Tracey

Stayed 7 nights in Sep 2023

8/10 Good

Indrabayu

Stayed 14 nights in Aug 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort
This is a lovely spacious complex, nice grounds, nice big pool. Food pretty standard but nicefresh fish and meat and nice eggs and omeletes for breakfast. Rooms are much better than the reviews say, and staff v friendly. The only reason we probably wouldnt go back is the way all the sunbeds are reserved at 9am and if you dont join them in reserving some you wont have a sunbed all day. It was very annoying!
Stayed 7 nights in Aug 2023

10/10 Excellent

Azize

Stayed 7 nights in Aug 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Aug 2023

8/10 Good

Maria

Stayed 1 night in Aug 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, room comfort
Family trip
We went for a family trip in can picafort for 7 nights. Generally everything was great but there is a roam for improvement. Kids loved it so much as there were many kids and many activities. Pool was great. We took a half board which is breakfast and dinner. Food was varied and nice. Lunch we ate from the pool bar which was decent. There is a shop neat the pool but you can go to Lidle which is 3 mins walk. We also loved the mini disco and the evening shows. We booked a pool view room but the room was the last so had little view to the pool. And you need to put your towel on the sunbeds around 8am as it will fill out fast.Also the beds are not great but not bad either. Staff were all very helpful and very kind. Definitely the whole family want to go back again.
Stayed 7 nights in Jul 2023

8/10 Good

Vanesa Anabel

Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge

Stayed 6 nights in Jul 2023

8/10 Good

C

Stayed 5 nights in Jul 2023

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2023

10/10 Excellent

Pedro

Stayed 2 nights in Jul 2023

10/10 Excellent

Oleksandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Vell Mari Hotel very good hotel for families with children. Food very tasty and different. Only what we don’t like , sea is far from hotel, but buses runs very often and by bus we could get any place on the island.
Stayed 5 nights in Jun 2023

8/10 Good

Jasmin

Stayed 7 nights in Jun 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Søren

Stayed 7 nights in Jun 2023

2/10 Terrible

Ben

Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Olena

Stayed 7 nights in Jun 2023

10/10 Excellent

Mogens

Stayed 7 nights in Jun 2023

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

4/10 Poor

Melanie

Stayed 5 nights in Jun 2023

8/10 Good

Connor

Liked: Cleanliness, amenities
Stayed 5 nights in Jun 2023

8/10 Good

marcus

Stayed 5 nights in Jun 2023

8/10 Good

Zydrunas

Travelled with family
Liked: Room comfort
Time to renovate rooms!
This hotel is not 4* hotel, more like 3* hotel. Swiming pool 100%, my doughters loved it! Very little choices off food!
Stayed 8 nights in Jun 2023

6/10 Okay

Paula

Stayed 2 nights in Jun 2023

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing and we will definitely come back! The food was great which I find is quite rare for all inclusive. The pool is amazing and there was always sun beds so could get to the pool whenever. The only thing was the snack bar was closed for a couple days (might be due to the weather but not sure). The room was great, it was very quiet which was nice so slept really well. The bed has a memory foam topper on so it was really comfortable. It took 15 mins to walk into the town but could get the bus needed which was a 2 min walk away. It was a great trip and would recommend it for couples or families!
Stayed 5 nights in May 2023

8/10 Good

Michael

Stayed 7 nights in May 2023

6/10 Okay

Glenn

Stayed 7 nights in May 2023

10/10 Excellent

Lakhdar

Stayed 6 nights in May 2023

8/10 Good

Eugenio, London

Liked: Cleanliness, property conditions & facilities
Great environment for the whole family Fantastic pool area great for the kids to meet all the kids and play
Stayed 7 nights in May 2023

8/10 Good

Simon

Travelled with family and small children
Liked: Cleanliness, amenities
Great resort. Good size but doesn’t feel as big as it is. All staff were very friendly and helpful. Property showing its age in style but very clean and well kept. Hope to return soon. Pool is great for both kids and adults.
Stayed 2 nights in Apr 2023

6/10 Okay

Carlo

Travelled with family
Disliked: Cleanliness
The property on picture seems great but in reality is in need of a lot of modernisation. Close by the sea and really nice, Swimming pools are great (especially the one for little ones) but they are not clean at all. In the main swimming pool people enter without a shower and hairs in the pool as the filter doesn't actually work well. Food is great the first night but from day 2 are pretty much the same repeated things
Stayed 7 nights in Aug 2022
Response from Hotel GM on 16 Aug 2022
Dear Carlo, Thank you for your constructive critics. We´re planning to refurbish the hotel this winter. Sincerely,

10/10 Excellent

renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great family resort, with wonderful kid's pools, a playground and nightly entertainment. The staff is really friendly and helpful, always taking care of the customer. The rooms are nice, with a kitchenette. There are also activities during the day, which are fun. There is a Lidl supermarket right across the street, which is very convenient, but for anything else - restaurants, shops - you have to walk at least 5-10 min. The beach is about a 10-15 min walk, but very nice to spend the day. We had half board, where drinks were not included. The choice of food is great, changing every night, but the quality is nothing special. Overall this is a wonderful place to stay in Mallorca!
Stayed 12 nights in Jun 2022
Response from Hotel GM on 19 Jul 2022
Dear Renee, Thank you very much for your positive feed-back. We will share your review with our Staff. We hope to see you again anytime soon. Sincerely,

8/10 Good

Luke

Stayed 3 nights in Jun 2022
Response from Hotel GM on 20 Jun 2022
Thank you very much for your positive feed-back. Sincerely,

6/10 Okay

slow90, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Hotel but not Centrally Located
The hotel itself it good, it has nice grounds and the pool is really nice. The bedroom was a lot smaller than expected and along with the bathroom was very basic. It came with an overly large balcony, and I don't see why the balcony was so big and the room so small! It is very quiet at night at both the hotel and surrounding area and I would 100% recommend you hire a car if you want to stay at this hotel otherwise you will be very limited to what you can do as there is nothing in the surrounding area. Parking was a bit of a problem as well as it had an extremely small car park so most people had to park on the adjacent road. The breakfast was ok, it consisted of eggs, sausages bacon, pancakes, churros, and the usual cereals, fruits and pastries. We ate dinner there once and it consisted of a buffet for around €16, again this was okay but we didn't want to do this more than once as the quality wasn't amazing. Overall, I would probably not stay at this hotel again, not because I was displeased with the room or pool (the pool was very nice), but because the location was so out the way, and if we didn't have a car we'd have been truly stuck! However if you're a family on an organised excursion you may think differently. I would recommend Port d' Palenca as this was a very nice area we visited and a lot more busy and centrally located!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Location of the hotel in Alcudia
I was looking for a hotel in Alcudia, close to the port and I chose this as it was advertised (and on the map) as being c2miles away. In reality the hotel was 10kms (Euro 20 in taxi) away and very inconvenient for the sporting event that I was due to do in Alcudia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for families not for couples
the food choice at the hotel was very good and staff were helpful

10/10 Excellent

Gio, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent Hotel..
Difficult to fault this hotel. The Hotel itself offers very comfortable, clean accommodation in very pleasant surroundings in a convenient position to both the local town, and beach. The pool complex is more than ample, and both the daytime and evening entertainment for families with or without children is also excellent. The Staff at the hotel were also eager to please, friendly and an attribute to the Hotel. We opted for the all inclusive option, which I again would highly recommend. The standard of food was very good, well varied, and offered options for all tastes. All in all, I would highly recommend this hotel, and would definitely look to stay there again.

8/10 Good

Lari, N ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great hotel only fault is the evening entertainment it only lasts an hour and come 10.30pm there is nothing on also the hotel is too far out of alcudia 18euro in a taxi it's near can picafort tho

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
Stayed at vell mari end of aug 2013 and really enjoyed our stay. Food was amazing. All inclusive drinks included top brand names like Smirnoff, absolute which was great. Staff very friendly and grounds very well maintained. Kids lived the pool and free ice cream. We found the food a good variety and I had a lovely massage in the spa. Hired family bike (fits 5) and went down to the beach ( hard work on any hill) great fun. You can walk to the beach along a pleasant residential road. Takes about 10-15 minutes. We did it with a 1 and 6 year old with no problems. Didn't see a shuttle bus from the hotel to the beach but there is a train u can get. Overall great hotel. Would have liked a bit more information on facilities. We had an early transfer when leaving and left quite hungry by the time we got to airport and spoke to some other people from the hotel and they said u can help yourself to breakfast anytime and tea and coffee 24hrs. Too late now! Would recommend this hotel to a friend. Staff fantastic. Cleaner was brilliant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 week AI family holiday
Lovely and relaxing holiday for the family. The pool was large and not too crowded. All the staff worked so hard and were so friendly. I celebrated my birthday whilst I was there and they couldn't do enough for me, I even got a cake and champagne at our special table in the evening. Entertainment staff were wonderful with all kids of all nationalities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only 10 minute walk from the beach.
We had a fantastic holiday. The hotel/apartment was lovely, the staff were very happy and friendly and it had everything we needed for a great family holiday. Although some reviews complained about the room size, we found it plenty big enough for four people although be prepared for a very firm mattress! There was more than enough food and lots of choice every day. The bar was well stocked and the all inclusive package included all drinks, not just house beer and wine. The staff provided entertainment for both adults and children everyday which was fun and there was a very safe and friendly atmosphere. I would definitely recommend this hotel for families of all ages and we will be visiting Iberostar again in the future.

6/10 Okay

Diane, Halifax

Liked: Cleanliness, room comfort
Don't go if you don't have/like toddlers/babies!!
We went to Vell Mari on 27th July for 1 week with 13 and 14 year old sons. The hotel has obviously expanded it's accomodation blocks but the facilities can't accomodate the extra people. There was nothing for two teenage boys to do at all. On the first day they took a soft rugby ball into the pool to throw about to each other only to be told it wasn't allowed as it was too dangerous. (The pool police (lifeguard) was a bit power mad and took pleasure in bullying children that she thought were there without their parents.) This is because the hotel was full to overflowing with toddlers and babies! They were everywhere. There weren't enough sunbeds around the pool. You had to be up at 6am to have any chance of getting one and many were already taken by then. Also, there weren't enough seats to watch the evening entertainment either and people were dragging sunbeds from around the pool to sit on to watch the entertainment. Food in the restaurant was "OK". There was plenty of it but it was a bit repetative and lukewarm. The restaurant closed at 9.30pm sharp and we were told we must leave. Nowhere to move to as all seats and sunbeds were already taken by that time!! Sadly, won't be going back, which is shame as the basic hotel etc was OK just expanded too much for the facilities available.

8/10 Good

john, waterford, ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort but location a little poor
Travelled for a weeks break and booked the hotel 2 days before leaving. The resort itself is very nice and spotlessly clean. The gardens are well manicured and the pool area adequate. The apartments are nicely done probably 3* plus, bathrooms decent, beds were poor. kitchenette sufficient but no equipment supplied such as kettle, pan, etc. deposit required for everything which is pointless, do people really want to take kettles home? Wi-Fi is a disaster, you have to pay and then can only use one device at a time and was very frustrating with a family of 4. if you do not have a sunbed secured by 7.30am you are in for a shock but the lifeguard was moving towels of those beds not being used. Food was average, not 4*. All in all a decent resort, very clean and would use again.