Terrace/patio

Reviews of Viva Cala Mesquida Suites and Spa Adults Only 16+

3.5 out of 5
Viva Cala Mesquida Suites and Spa Adults Only 16+
Urbanización Cala Mesquida, S/N, Capdepera, Balearic Islands

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 207 reviews" "
Rating 8 - Good. 66 out of 207 reviews" "
Rating 6 - Okay. 10 out of 207 reviews" "
Rating 4 - Poor. 4 out of 207 reviews" "
Rating 2 - Terrible. 0 out of 207 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff and hotel were great. Hotels.com advertise free parking but it cost €19/day. Hotels.com didn't reply on the discrepancy. Lovely beach, two big pools. Hotel was clean, breakfast buffet had a large selection. Staff were all very friendly. Only downside was the parking issue. If the resort had been busier we would have really struggled to find parking.
Stayed 4 nights in Jun 2021
Response from The whole VIVA Suites & Spa Adults Only 16+ team on 26 Jul 2021
Dear guest, Thanks for your review. At VIVA Suites & Spa Adults Only 16+, we will continue to work to make your stay in our hotel as comfortable as possible, and try to comply your expectations. Best regards,

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
increible!
Genial!a estancia muy buena, pedimos todo incluido, desayuno y cena buffet con poca variedad pero muy buena selección. Almuerzo a la carta en un restaurant en área de piscina, muy buena calidad. La habitación más simple con hidromasaje en la habitación. Zona de spa perfecta.
Stayed 1 night in Jul 2020
Response from Simon on 26 Aug 2020
Estimada Rosy: Muchas gracias por su valoración y por los comentario positivos referentes a la calidad de la comida y la zona de spa, en VIVA Suites & Spa Adults Only 16+ seguiremos trabajando para que su estancia en nuestro hotel sea lo más satisfactoria posible, intentando estar a la altura de sus expectativas. Le agradecemos cualquier sugerencia que pueda contribuir a alcanzar estos objetivos. Un saludo VIVA Suites & Spa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was exactly as represented, a good quality resort hotel, with comfortable rooms and e excellent landscaped public areaz. But the best thing was the staff. Despite the current covid situation, they were unfailingly cheetful and helpful. They role modelled safety precautions which meant everyone in the hotel took mask-wearingand social distancing seriously. Overall we had a wonderful short break and felt safe at all times.
Stayed 3 nights in Aug 2020
Response from Simon on 27 Aug 2020
Dear guest, Thanks for your positive review. At VIVA Suites & Spa we make sure that you feel comfortable with us and that your stay in our hotel is completely satisfactory. Your opinion is very important for us, it motivates us and helps us to improve day by day. Looking forward to welcoming you back, VIVA Suites & Spa Adults Only 16+

8/10 Good

Jenn, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super quiet and relaxing (aside from the evening musical performances) but that was only until about 10pm. Close to the beach, nice pool and the spa was enjoyable :) Rooms were cleaned daily. The breakfast buffet was really delicious.
Stayed 7 nights in Oct 2019
Response from Vanity Hotel Suite & SPA**** on 17 Oct 2019
Dear Jenn: Thank you very much for your positive review. We are pleased that you enjoyed your stay here with us at Vanity Suites & Spa 16+ by VIVA. The opinion of our guests is very important to us and helps us to constantly improve our service. We hope to welcome you again next year at the Cala Mesquida. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent facilities and no children.
Stayed 1 night in Oct 2019
Response from Vanity Hotel Suite & SPA**** on 8 Oct 2019
Dear guest, Thank you very much for your positive review. At Vanity Hotel Suite & Spa**** by VIVA we will continue to work to make your stay in our hotel as comfortable as posible. Kind regards,

8/10 Good

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relaxation guaranteed
This is an excellent hotel, well located near the beach with beautiful pool, grounds and every amenity required for rest and relaxation. Our second visit here and we will be back again!
Stayed 5 nights in Sep 2019
Response from Vanity Hotel Suite & SPA**** on 1 Oct 2019
Dear Seamus, we are extremely grateful for your very positive and comprehensive review of your experience at Vanity Hotel Suite & SPA****. We can assure you we will do our very best to continue to improve so that your third visit can be even more pleasant and special. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impressions of the room were very good. Perhaps a bit old fashioned in style (for our taste) but very clean and clearly well looked after. I highly recommend the Royal Terrace room. We had an amazing private rooftop terrace with sun beds, sofa, table, hot tub and shaded double bed, not to mention the amazing views of the mountains as well as the beach (room 5205) We loved just relaxing on our terrace and it was in the sun from the moment the sun rose until it set. As well as the top floor terrace upstairs we also had a massive double balcony which had doors by the bed as well as the sofa area so plenty of options to sit outside. There was a safe in the room included with the royal terrace room (otherwise €3 per day) which was useful to store valuables without needing to worry. Plenty of hanging space and drawers and free WiFi, with no password required and good speed (Although annoyingly you do have to re-sign in often, sometimes multiple times in the day) There was a fridge in the room which gets a new bottle of water each day included. You can pay to have drinks added to the fridge but we found no need for this as we were happy to walk to the bar to get drinks. Also, you can ask for unopened bottles of water in the bar to take back to your room if required.
Stayed 4 nights in Sep 2019
Response from Vanity Hotel Suite & SPA**** on 17 Sept 2019
Dear Guest, we are very grateful for your very positive and thorough review of your stay. Your comments are greatly appreciated and will surely help us improve. Thank you again for your comments and we look forward to welcoming you back son. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location, nice staff, beautiful beach. Highly recommended for total relaxation.
Stayed 5 nights in Aug 2019
Response from Vanity Hotel Suite & SPA**** on 14 Aug 2019
Dear guest, Thanks for your review. At Vanity Suites & Spa 16+ by VIVA, we will continue to work to make your stay in our hotel as comfortable as possible, and try to comply your expectations. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa resort in an excellent location Nice property very close to a beautiful beach. Very nice staff and good food. Highly recommended!
Stayed 5 nights in Jul 2019
Response from Vanity Hotel Suite & SPA**** on 23 Jul 2019
Dear guest, Thanks for your positive review. We are very glad to hear that you have enjoyed your stay with us! Kind regards,

10/10 Excellent

Sav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It’s was clean and I recommend the all inclusive.
Stayed 5 nights in Jul 2019
Response from Vanity Hotel Suite & SPA**** on 21 Jul 2019
Dear Expedia user: Thank you very much for your review. Your opinion is very important for us, it motivates us and helps us to improve day by day. Looking forward to welcoming you back,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful adults only resort. Excellent customer service - particularly Steffy on reception.
Stayed 6 nights in Jul 2019
Response from Vanity Hotel Suite & SPA**** on 13 Jul 2019
Dear guest, we are very grateful for your positive feedback of your experience at Vanity Hotel Suite & SPA****. We will be very happy to transmit your kind words to our colleague Steffy at reception. Warm regards, Vanity Hotel Suite & SPA****

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil atmosphere. Great food. Huge room. Nothing to dislike other than i wished they had a water fountain rather than having to keep going out to buy bottled.
Stayed 5 nights in Jun 2019
Response from Vanity Hotel Suite & SPA**** on 11 Jun 2019
Dear Guest: We thank you kindly for having stayed at Vanity Hotel Suite & SPA**** and for your nice review. We are glad to read that you have enjoyed your stay in our hotel, appreciated the quality of our food, rooms & quite atmosphere. Best regards

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Beach
Hotel was well located close to lovely clean Beach, Swimming pool was very clean and excellent. Food was superb and on the Gala night was more like a work of art - fantastic. Rooms comfortable but now slightly tired and in particular the shower room (but worked well - water always hot) Did have an invasion of ants in the bed, wardrobe and shower area (invaded dressing gowns) Woke in the night with the little devils climbing over your face! Staff excellent and always friendly and helpful.
Stayed 10 nights in Sep 2018
Response from Vicente Requena – Hotel Manager on 27 Sept 2018
Dear David, thank you very much for your positive review and for having chosen Vanity Hotel Suite & SPA as your holiday resort. We are very happy to know you specially enjoyed the food, the pool facilities and the wonderful Cala Mesquida beach. We are sorry you had an issue with ants, but I hope you reported it and this was resolved swiftly. It is sad and surprising to us that our well maintained and very large garden areas, full of trees and green Mediterranean vegetation was disappointing to you. I hope you understand that our hot summer months, Mediterranean climate and water scarcity condition the possibilities of our gardens. We certainly cannot match the colourful gardens of northern European countries but we will do our best to improve in that area too.

10/10 Excellent

Jude, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to the beach.
Great pool. Garden room suite very nice. Plenty of pool loungers. Well kept grounds. Good food choices even for vegetarians. Lovely yoga sessions. Very nice holiday.
Stayed 11 nights in Jul 2018
Response from Vicente Requena – Hotel Manager on 13 Aug 2018
Dear Jude, we are extremely happy you had a very nice holiday and look forward to a future visit. Thank you for your review.

8/10 Good

David, UK Surrey

Liked: Staff & service, property conditions & facilities, room comfort
Good location in peaceful surroundings
The impression of the Hotel improved the longer we stayed. Initial impressions were that the description did not fit with reality. Whilst the main building and dining area looks quite new or recently refurbished as well as the pool area the rooms themselves, particularly bathroom and shower area are slightly tired. The gardens were a plus and whilst every day gardeners were busy in parts ivy had taken over so that they looked a little messy - much more could be made of the gardens. Without exception staff were outstanding and friendly and that was the memory we will take away with us. Food and service were exceptionally good. The main tiled area outside the pool area was badly cracked and this will no doubt be a major expense to replace in the future. In conclusion overall we would return based on location, service, food and happy memories. Warning - Do not take shuttle from Airport 3.5 hours - get a taxi despite the cost! Book a walk with Marcel - great experience.
Stayed 9 nights in Sep 2017

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Simply wonderful, tranquil and relaxing
It was a perfect holiday! Wonderful friendly and helpful staff. Beautiful setting. Very tranquil and relaxing. Everything available to do nothing, go nowhere and just relax and unwind. Together with excellent services in the spa. We enjoyed a royal terrace suite which meant we needed for nothing and had complete privacy. We will definitely go back. Just one thing...whilst the food was excellent quality it would have been nice to see more variance in the cold counters and a little less German orientated, although it is a German dominated hotel (which wasn't a problem just be nice they cater more for other internationals and/or typical Spanish). The last night was a summer gala special night which was amazing. A strong 9.5 out of 10
Stayed 7 nights in Jun 2017
Dear Alex, we celebrate you rating your holiday at Vanity Hotel Suite & SPA so highly and thank you kindly for sharing having shared the review with other readers. This motivates us to continue to work towards making our guest’s stay special and to improve year after year. We are also very glad you enjoyed our Summer Dinner, which is made possible through the great effort of our staff. We look forward to welcoming you back soon. Vicente Requena – Hotel Manager

8/10 Good

Lee , West Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel for a short break
My wife and I spent 5 days at the end of May 2017 in the Royal Terrace. The roof terrace was just what we needed and I would recommend this is the room that make your stay. Food was good and varied, evening entertainment was to a good standard. (just one small gripe, on the Summer evening meal you had to sit with other people on a table of eight or more, this is something we did not want to do and felt uneasy and made head of entertainment aware of this, but nothing could be changed)
Stayed 5 nights in May 2017
Response from Manager on 8 Jul 2017
Dear Lee, I am grateful for your time to review your experience at Vanity Hotel Suite & SPA. We are sorry our weekly Summer Dinner was not entirely your cup of tea and made you uneasy but this event is highly popular amongst our guests, who celebrate the opportunity to meet and mingle with other guests and appreciate the huge effort put into it by our team. In any case we will continue to try and find ways to make the event more appealing and comfortable to those less inclined to participate. Thank you for having chosen our destination for your short break and I wish a happy Summer. Vicente Requena - Hotel Manager

6/10 Okay

Gabrielle

value for money
Lovely welcome. Royal terrace with jacuzzi worth the extra though other than the sun terrace it doesn't come with any extra benefits. Good value for money but definitely 3-4*. Wifi slow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable hotel
Very pretty suits with tasteful decor and plenty of space. Hotel is like a little park, very quiet and nice with a beautiful beach 3 min walk. Also nice for hiking! Absolutely recommendable for a quiet luxury stay that is not over the top i.e. it is a very comfortable hotel with decent standard but not super class. Only item to critisize is the quality of cleaning which can be managed via the very friendly staff.

10/10 Excellent

SM, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing from the moment you arrive
Delighted with the hotel. Great food, service and facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
Having read the reviews I was really looking forward to my stay here and was certainly not disappointed. The welcome from reception on our arrival was brilliant, all of the staff spoke really good English and went out of their way to be friendly and helpful. The room, a Junior Suite was lovely, spacious and immaculate with everything you could need. The food selection both at breakfast and dinner was very varied and of extremely good quality. Whilst the location was a little remote, that suited me fine. There were so many nice touches, that little bit extra that made a real difference. The frozen towels given out around the pool area around midday and the little snacks and drinks that were offered around 5pm were most appreciated. If I was to be hyper critical, the evening entertainment occasionally wasn't great but compared to some of the hotels I've endured in the past this was a minor issue. The daytime entertainment was fun and not in your face. Everything was geared towards you having a really good time and I'd definitely recommend this hotel

10/10 Excellent

Janet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adult only hotel. Close to a fantastic beach.
From the moment I arrived and was offered a glass of cava to the call I had the evening before I left to ask if I would need and early breakfast. I cannot fault this hotel. The staff were excellent. There was a great choice of food for breakfast, lunch and dinner. I was all inclusive and where many hotels restrict some dishes and premium drinks this one certainly did not. I was travelling alone but did not feel at all out of place. I have no issue with children being a grandmother of a 7 year old, but it was nice on this occasion just to enjoy the relaxing atmosphere. Pool was great. The spa although I didn't have any treatments looked great and I did use their pool and jacuzzi. There is a small gym and I wish I had brought my kit with me! The entertainment was enjoyable. I can't rate this hotel highly enough. Why is it only 4 star!!!

10/10 Excellent

Cee, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Person of Colour travelling solo
Transfer from airport was rather long and took 2.5hrs as many other holidaymakers were dropped of first. Had a lovely warm greeting from reception and was given a choice of rooms to choose from. Arriving just after lunch and being full board I was given a ticket to get lunch at the poolside bar. I could choose anything I wanted on the menu, plus dessert. Room was just the website showed and fulfilled all my expectations. At dinner ordering a table for one was not an embarrassment at all, staff allowed me to choose my seating and again were very friendly. Huge variety of good quality food available, though dessert cakes for were all from a box/packet. Would have been nice to have some made on site. The hotel offered a range of activities from off site trips to exercise classes. These were great fun and a nice way for me as a solo traveller to meet other guests (majority of which were German). Wonderful place to get away from it all and as an adult only hotel was simply the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem perfect for peace and quiet.My 3rd time
Adults only-peace and quiet great food great staff a perfect place to unwind -you will not be disappointed! Staff smiling and helpful -customers mainly European few Brits Food plentiful fresh and delicious despite being buffet style it is excellent quality( a la carte lunch)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
I can honestly say this hotel exceeded my expectations in all area, fantastic time, great food and fantastic service, will definitely be back.

10/10 Excellent

Roger, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relax
My wife and I stayed for 7 nights at this peaceful and relaxing hotel. The staff are the friendliest at any hotel I have ever stayed at from the greet at reception through the restaurant and on to the pool areas and cleaning staff. The food was excellent, each evening there was a choice of roast, and two items cooked on the griddle, a meat and a fish. As well as this there were other hot meals in the bain marries along with hot vegetables. Separate from this they offer a whole range from the cold buffet and each evening has a different theme so that there is always variety. They offer healthy choices and for the sweet tooth a wonderful selection of home made cakes and desserts. Our room was cleaned every day and in the week we had two changes of lovely crisp bed linen.As this is an adult only hotel the peace and quiet was a welcome change. Highly recommended. The resort is quiet with only 3 bars but there is a nice walk to the beach from the hotel and then returning by the road where there are a few gift shops and two convenience stores where you can get supplies to stock up the minibar at a far more competitive price to the hotels offerings. .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel for adult couples
When we arrived, we were offered an upgrade, and the room was great, spacious and luxurious. Shame that there was nowhere to store luggage, and we had to pay for using the safe. Also, no extractor fan in the bathroom. The staff are amazing, so helpful friendly. The food is excellent, too. We had a Romantic Meal in our room for our anniversary, and it was beautifully presented.

8/10 Good

charlie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for couples
The quality of the food is poor, however the service is very good, staff were all very polite and really nice. The outdoor space was superb, the pool and the surranding areas are extremely pleasant because it never felt too busy and there was always space enough for everyone. I enjoyed the aqua gym lessons but I cannot comment on the other entartaining activities as we always went out in the evening. The proximity to the beach was perfect. Overall I would say very pleasant experience and good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vanity Suites, Cala Mesquida
The hotel was fabulous in every respect and the staff were wonderful. I had a wonderful stay and would definitely return.

10/10 Excellent

Mr & Mrs Foot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best time !!!
We stayed for four nights after our wedding. The hotel provided a perfect setting for us to relax. The rooms and gardens are excellent and well maintained. The food is of a high standard and the staff are Friendly and approachable. The day beds, champagne breakfast ,iced cold face towels and buzz fizz by the pool added a little touches of luxury. Highly recommended.

10/10 Excellent

Ian, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few reservations
Had no complaints about hotel but a long tiring 21/2 hr bus journey from the airport to get there. The resort of Cala Mesquida small and very quiet. I stayed for a week and during that time I never heard a word of English anywhere in either hotel or resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vanity Suite Mallorca
Wanted to get away for a few days on my own so i couldn't have chosen a nicer Hotel. Everyone was very helpful and frendly. Lovely pool and gardens with the beach just a 5 minute walk away. Felt very rested after my stay there and would highly recomend the hotel to friends.

8/10 Good

Steve, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Germany
This is a nice hotel, but bear in mind that it's a Little Germany on Mallorca. People were surprised when I greeted them in Spanish.

8/10 Good

Lyn, near London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a honeymoon or anniversary
This hotel was like a little oasis from the world in a lovely setting with pool, gardens, loungers and many beds around the grounds for couples to lounge on. Until you live in an 'over 18' environment, you don't realise just how quiet adults are - compared to children and their parents! The buffet breakfasts and dinners were lovely, and we also enjoyed the nightly entertainment following dinner.

10/10 Excellent

Jörg Nikolaus von

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr großzügige , gut ausgestattete und ruhige Anlage . Tolle Dachterrassen und schöne Zimmer . Gutes Essen.
Stayed 8 nights in Sep 2022
Response from Viva Cala Mesquida Suites & Spa on 19 Oct 2022
Sehr geehrter Herr Nikolaus,vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und Sie mit unseren Leistungen zufrieden waren. Wir danken Ihnen ganz herzlich für Ihren Besuch und würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüssen

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine schöne Anlage, die gut gepflegt ist. Ein ruhiger Ort, allerdings mit wenigen Möglichkeiten in der Umgebung. Zum einfach mal runterkommen super geeignet. Umfangreiches Speiseangebot im Restaurant. Schöner Pool, Fitnessraum und gute kurzweilige Freizeitangebote. Überraschend war, dass täglich wechselnde Angebot Bogenschießen, Aqugym usw.. Ein Spa und Saunabereich ist auch dabei. Wenn es, wie in unserer Woche mal regnet, ein Zufluchtsort.
Stayed 5 nights in Aug 2022
Response from Hotel Manager on 31 Aug 2022
Liebe Gäste,Vielen Dank, dass Sie sich für unser Hotel VIVA Cala Mesquida Suites & Spa Adults only 16 entschieden haben, sowie für Ihre gute Bewertung.Es ist schön zu lesen, dass Ihnen unsere Hotelanlage so gut gefallen hat und Sie so zufrieden waren.Wir freuen uns schon jetzt, Sie hoffentlich bald wieder bei uns als Gast begrüssen zu dürfen.Mit besten GrüssenDas Team von VIVA Cala Mesquida Suites & Spa Adults only 16

10/10 Excellent

Sandrine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nous avons apprécié notre séjour dans cet établissement le Personnel est très à l écoute,le Spa et la salle de sport entérinement rénovée . La chambre très spacieuse, et l hôtel met à disposition dès peignoirs ainsi que des serviettes de piscines. Enfin en sortant de l hôtel on accède à une magnifique plage en 5min à pieds. Je recommande vivement cet établissement.
Stayed 2 nights in Apr 2022
Response from Hotel Manager on 6 May 2022
Chère Madame Sandrine, Merci beaucoup pour votre évaluation, au sein de VIVA Cala Mesquida Suites & Spa only 16+, nous travaillons pour que vous vous sentiez au mieux chez nous et pour que votre séjour soit des plus satisfaisant. Votre opinión est très importante pour nous, elle nous motive à continuer de nous améliorer chaque jour. Cordialement, L’équipe du VIVA Cala Mesquida Suites & Spa Adults only 16+

4/10 Poor

Bettina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war toll. Nur all inklusiv war es nicht immer - beisp: der sehr gute alkohol oder das sehr gute eis, musste bezahlt werden. Ansonsten sehr gut und ruig
Stayed 5 nights in Aug 2021
Response from Viva Suites-Team on 23 Aug 2021
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir bei VIVA Suites & Spa Adults Only 16+ sorgen dafür, dass Sie sich bei uns wohl fühlen und dass Ihr Aufenthalt in unsere Hotel rundum zufriedenstellend verläuft. Ihre Meinung ist für VIVA sehr wichtig, sie motiviert uns und hilft uns, uns von Tag zu Tag weiter zu verbessern. Mit freundlichen Grüßen VIVA Suites & Spa Adults Only 16+ team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No need to book all inclusive
Good location. It was OK not to pre-book breakfast or dinner. For a short stay, we decided to benefit from the restaurants on the beachfront, and it was good. Lovely cala and walks.
Stayed 2 nights in Jul 2021
Response from The whole VIVA Suites & Spa Adults Only 16+ team on 26 Jul 2021
Dear guest, Thanks for your review. At VIVA Suites & Spa Adults Only 16+, we will continue to work to make your stay in our hotel as comfortable as possible, and try to comply your expectations. We look forward to your suggestions that can help to achieve these goals. Kind regards,

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sympa mais emplacement moyen
Séjour sympa dans un hôtel Club. Pas trop loin de la plage, infrastructures de l'hôtel très corrects. Petit déjeuner buffet bon, pas testé le dîner. Emplacement de l'hôtel lui même moyen, loin de la ville. Il faut prendre la voiture pour sortir. Trop d'allemands, mais c'est personnel....
Stayed 4 nights in Jul 2021
Response from Viva Suites-Team on 23 Jul 2021
Bonjour Monsieur/Madamme, L’équipe de l´hôtel Viva Suites & SPA vous remercie pour votre commentaire. Nous sommes à l’écoute des avis et suggestions pour améliorer constamment la qualité de notre service. Je suis personnellement enchanté que vous ayez apprécié votre séjour dans notre établissement. Nous espérons vous revoir prochainement et restons à votre disposition pour toute information complémentaire. Salutations, Viva Hotel Suites

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stilvolles, ruhiges Ressort mit toller Lage am perfekten Strand.
Stayed 7 nights in Jul 2021
Response from Ihr VIVA Suites & SPA Team on 19 Jul 2021
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es freut uns, dass Sie einen schönen Aufenthalt bei uns hatten, und hoffen Sie bald wieder hier an der Cala Mesquida begrüssen zu dürfen. Mit freundliochen Grüssen,

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bella struttura con comodità. Personale educato ma non tutti preparati per il lavoro che eseguono. Non hanno un punto internet x i clienti,la vasca idromassaggio non pulita.
Stayed 7 nights in Jul 2021
Response from La direzione on 23 Jul 2021
Cari clienti, Le ringraziamo per il suo comentario. Ci dispiace che non era tutto alla sua sodisfazione. Distinti saluti,

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rum med jacuzzi
Fantastiskt rum med stor terass och jacuzzi. Stort fint poolområde. Bra frukost med mycket gott att välja på. Middagen var helt ok också med mycket olika rätter. Ca 5 min promenad till fin stor strand
Stayed 1 night in Aug 2020
Response from Simon on 27 Aug 2020
Dear Walter, Thank you veru much for your review. At VIVA Suites & Spa we make sure that you feel comfortable with us and that your stay in our hotel is completely satisfactory. Your opinion is very important for us, it motivates us and helps us to improve day by day. Looking forward to welcoming you back, VIVA Suites & Spa Adults Only 16+

10/10 Excellent

Hanh, paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel vraiment super ! A prendre en all inclusive sinon ca ne vaut pas le coup, mais j'ai vraiment adoré cet hotel !
Stayed 4 nights in Aug 2020
Response from Simon on 27 Aug 2020
BonjourMonsieur/Madamme Hahn, Nous vous remercions tellement de votre commentaire vraiment si positif. Donc nous sommes très heureux de savoir que vous êtes très content chez nous et que vous avez passé un séjour de bien-être. Alors, il nous fera un grand plaisir de vous revoir à la prochaine fois où vous allez chercher le calme et repos sur cette belle île. Nos sincères salutations VIVA Suites & SPA

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte die Royal Suite gebucht mit Meerblick. Meerblick hatte ich jedoch keinen. Parkplatz sollte auch inbegriffen sein. Auf Nachfrage warum ich mit meiner Karte nicht die Schranke für die Parkplätze aufbekomme, war die Antwort das die Parkplätze nur für Gebäude 6 zugänglich sind.( Die Parkplätze die ich meine waren genau neben Gebäude 1 und 2 ,also vollkommen unverständlich) Das Zimmer war aber auch ohne Meerblick schön und die Putzfrau sehr nett. Das Mittagessen war wundervoll, das Frühstück OK und das Abendessen OK. Manche Kellner waren nicht so sympathisch wie andere, das ist auch nicht schlimm, aber andere Kellner waren nicht mal bemüht einen gut zu bedienen. Die Bucht von Cala Mesquida ist zauberhaft und in 10 min zu erreichen zu Fuß. Bringt Geduld mit ins Hotel. sowohl die Rezeption und auch das Abendessen waren personell für das Aufkommen nicht genügend.
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne grüne Anlage. In 10 Minuten ist man am Strand. Toller Service.
Stayed 2 nights in Jul 2020
Response from Simon on 26 Aug 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir von VIVA Suites & Spa werden weiter daran arbeiten, Ihren Aufenthalt in unsere Hotel so angenehm wie möglich zu gestalten und versuchen, Ihren Erwartungen gerecht zu werden. Wir freuen uns über Vorschläge, die zur Erreichung dieser Ziele beitragen können. Mit freundlichen Grüßen VIVA Suites & Spa

6/10 Okay

Antonino

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
A MIGLIORARE IL CIBO
Ottima location , confortevole la stanza, deludente il cibo poco assortimento e. ogni giorno le stesse cose
Stayed 4 nights in Aug 2020
Response from Simon on 27 Aug 2020
Egregio clienti, Le ringraziamo sinceramente per il suo commentario cosí positivo. Ci rende molto felici di sapere che lei si senta bene in casa nostra. Quindi, ci sarà un grande piacere per darle il benvenuto a la prossima volta alla bellissima caletta di Cala Mesquida. Con i nostri migliori saluti, VIVA Suites & SPA Adults Only 16+

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from The whole Vanity Suites & Spa 16+ by VIVA team on 29 Oct 2019
Dear guest, Thanks for your review. At Vanity Suites & Spa 16+ by VIVA, we will continue to work to make your stay in our hotel as comfortable as possible, and try to comply your expectations. We look forward to your suggestions that can help to achieve these goals. Kind regards,