Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from felixstowe, U.K

Well positioned, close to beach, friendly hotel.

Posted 13-Sep-2015
Pros: Position, dining, pool and facilities.
Cons: Supply of kettle plus mugs for rooms. TV reception for BBC and ITV channels
Location: Close to centre of town, marina and beach with good mountain walks near by. Cycle hire available nearby, sea trips and ferries.
This hotel is well positioned to include nearby beach, pinewoods walk and local facilities. Good clean pool with quiet music and good poolside bar and food facilities. Meals are about what you would expect for this grade of hotel with little queuing for anything. Rooms are all recently renovated and include everything you need (Except for an electric kettle!) A fridge is also supplied with hairdryer and walk in shower. All in all a good value well positioned hotel, our second visit and we will be back.
4 out of 5
for Families
by A verified traveller from nottingham

Great family hotel within easy reach all amenities

Posted 08-Sep-2015
Pros: Good location, nice pool, friendly and hard working staff. The rooms are clean and modern
Cons: I think the food could be better and maybe more staff in the restaurant - they did seem to struggle with demand at times.
Location: Just a 5 minute walk from the sea front - lots of restaurants and shops to mouch around. Very close to the bus stop if you fancy exploring further.
This is our second visit to this hotel and we had a pleasant week. It is definitely a family orientated hotel and sometimes the entertainment was a bit hit and miss, but all the staff work really hard. The room was very clean and still fresh looking after the refurb a couple of years ago - we did have an issue with the shower flooding the bathroom if you spent more than a couple of minutes init, but we learnt quickly to have very fast showers!! The food was your typical buffet fayre - we always found something to eat but I don't think the food was as good as last year. Puerto pollensa itself is a lovely resort - we've been there several times and wouldn't hesitate to go back but may try a different hotel next time.
5 out of 5
for Families
by A verified traveller

Ideal for young families

Posted 15-Aug-2015
Pros: Good swimming pools and friendly staff
Cons: Extra room key
Lovely stay for our young family. Good location close to beach and local restaurants. Puerta Pollensa is an ideal resort for young families.
5 out of 5
for Families
by A verified traveller from Coventry

Great hotel, very good location.

Posted 11-Aug-2015
Pros: Staff were great, very friendly. The rooms start and clean - cleaned every day. The food was good and varied. Overall a lovely hotel.
Cons: A few more sun brollies around the pool. Sometimes the evening entertainment was a bit odd.
Location: Very close to the beach and beautiful pine walk. Peurto Pollensa is a very lovely up market resort.
This was our second visit to Puerto Azul Hotel and we will be returning. Staff were great, very friendly. The rooms smart and clean - cleaned every day. The food was good and varied. Overall a lovely hotel.
5 out of 5
for Families
by Phillip from Warrington

Puerto Azul Suite Hotel and Excellent place to sta

Posted 10-Jun-2015 on Hotels
My wife and I stayed with our 19 month old son in May 2015, we had a fantastic stay at the Puerto Azul Suite Hotel, the rooms were modern and very clean and staff were excellent. It's a really child friendly place. As this is Half Board the restaurant only opens at 6.30 PM each night which was a little late for us, but I'm sure wouldn't be a problem for most people. The food was varied and good quality for both Breakfast and Evening meal. The location was excellent, convenient for local shops and 3 minute walk to the amazing Beach and Restaurants. My only complaint was the evening entertainment (just not needed), which could be very loud and went on till around 10.30\11.00. I would definitely stay again.
5 out of 5
for Families
by A verified traveller from Manchester

All round great hotel

Posted 08-Jun-2015
Pros: Location, clean and child-freindly
Cons: The entertainment could have been better, but the variety was good
Location: Great location for the beach. Lots of lovely restaurants nearby
The location is perfect, about 4 minutes from the beach. The staff throughout the hotel were friendly and helpful. Great pool, snack bar and entertainment. The rooms were modern, refurbished recently by the look of them, and spotlessly clean. This is a great hotel that we will definitely use again.
5 out of 5
for Everyone
by A verified traveller from London, England

Lovely and underrated hotel 2 mins from the beach

Posted 17-May-2015
We chose Puerto Azul as it was recommended by a friend. I have probably wouldn't have chosen it otherwise because the photos online don't do it justice. The hotel rooms are apartment- style suites (without a kitchen) and are lovely, having been recently refurbished. The reception and restaurant areas are a little dated but are due to be refurbished soon also. The food in the hotel is suprisingly good, and despite being quite fussy eaters, we enjoyed breakfast and dinner each day. The staff are also fantastic in this hotel, I don't think I have come across friendlier staff on any other holiday. I would definitely recommend this hotel which I thought was an absolute bargain.
5 out of 5
for Getaway With Friends
by Per-Erik from Skellefteå


Posted 05-May-2015 on Hotels
Mycket trevligt hotell med nyrenoverade rum, bra mat, trevlig och serviceinriktad personal och mycket fina utrymmen för cyklar.
5 out of 5
for Everyone
by A verified traveller from West Sussex

Clean, smart, friendly hotel with great facilities

Posted 20-Sep-2014
We found the hotel to be smart, clean, friendly and with good facilities. The food was very good, lots of choice. We had no problem getting sun beds around the pool area, and the clean, sandy beach was only a few minutes away, with the Port a few minutes further along the beach. There are plenty of places to visit nearby and some excellent excursions available. We went on an Island Tour, a visit to Palma, and a trip to the Caves of Drach with No Frills company, and they were all very good value, interesting and informative with very good guides. The hotel staff were outstanding in their professionalism and helpfulness. While we were there, a guest developed a significant health problem and the staff were exceptionally supportive, going out of their way to provide whatever was required for the duration of the guest's stay. The evening entertainment varied in quality, ranging from very mediocre to extremely good - generally speaking the entertainers brought in were very good. Overall, I can't speak highly enough of the Puerto Azul Hotel and from my own experience have no hesitation in recommending it.
5 out of 5
for Everyone
by A verified traveller from East Midlands

Great hotel, great location

Posted 14-Sep-2014
Pros: Reception staff were excellent and the choice of food was great.
Cons: Cleanliness could be improved at the hotel and noise level of garden staff and cleaning staff before 8am could be lessened somewhat!
Location: Great location for all restaurants and bars - but set back so nicely quiet.
Great suites and good choice of food available at this hotel. Set back from the main strip but only a few minutes walk to the main restaurants and bars. Great facilities for storage of bikes.