Dear Mrs. Vanessa,Thank you very much for your review. This, helps us a lot to improve our facilities and we will make sure the dounsides you have pointed, will be solved the next time you visit us.Kind regards,

Dear guest,We are very happy that you have enjoyed your stay with us.The entire team is looking forward welcome you both back in the near future.Kind regards,

Dear Mr Michael,Thank you very much for your kind words.We are all looking forward welcome you back very soon.Kind regards,

Dear Jens Heithecker,Thank you very much for your nice review.We are looking forward to welcome you back very soon.Kind regards,

Good morning, Thank you very much, we are glad you enjoyed our hotel. We hope to see you again. Best regards,

Dear guest, thank you for trusting us, and for giving us another try. It is a pleasure to hear that you have enjoyed and that you love our unique and original hotel. We hope to see you again. Sincerely,

Dear guest, Thank you for sharing your positive value about your experience in Palacio Ca Sa Galesa and for choosing us for your stay in Mallorca. We will be praised if you will choose us again next year. Kind regards from all our staff

Dear Martin, First of all, thank you for sharing your experience in Palacio Ca Sa Galesa and for your positive value. We really appreciate your value about our staff. They always do their best for make your stay special and unforgettable. Our building, a palace from XVI in the city center, helps to visit walking the city and rest confortable. Also, the rooftop terrace is ideal to relax anytime, enjoy the seaview or the Cathedral, or having a cocktail, massage, sunbath, etc Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again next year. Kind regards from all our staff

Dear Ian, Thank you very much for taking a moment to comment your lovely experience in our hotel. We are delighted to know that you spend a lovely stay with us and that you enjoyed your stay at our 5* hotel. Our building, a palace from XVI century in the city center, helps to visit walking the city and rest confortable. We really appreciate your value about our staff and we are so grateful receiving comments like yours. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear guest, Thank you very much for taking a moment to comment your experience in our hotel and for choosing us for your stay in Mallorca. We will be praised if you will choose us again. Kind regards

Dear guest, Thank you for sharing your positive value about your stay in our hotel, a palace from XVI century in the city center. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear Jay, Thank you for sharing your value about your stay in our hotel. We are so glad to read that you spend a lovely stay with us and that you enjoyed your stay at our 5* hotel. We are a small hotel with only 12 rooms next to the Cathedral, and old charming palace that tries to respect the traditions and architecture of the XVIIth century. We really appreciate your value about our staff. They always do their best for make your stay special and unforgettable. Kind regards

Estimado Pau, Muchas gracias por compartir una valoración tan positiva sobre su experiencia en nuestro hotel. Reciba un cordial saludo

Dear guest, thank you very much for your comments We appreciate your comments about our perfect location, next to every tourism items in the downtown. We hope you enjoy also our rooftop terrace, ideal to relax anytime, enjoy the seaview or the Cathedral , or having a cocktail, massage, sunbath, etc We hope to see you again soon! Best regards,

Dear guest, Thank you very much for taking a moment to comment your lovely experience in our hotel. Our building, a palace from XVI in the city center, helps to visit walking the city and rest confortable. We are so grateful receiving comments like yours, and appreciate your excellent value about the staff. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards.

Dear Mark, Thank you for sharing your value about your stay in our hotel. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear Isabel, First of all, thank you for sharing your experience in Palacio Ca Sa Galesa. We are so glad to read that you spend a lovely stay with us. We are delighted to know that you enjoyed our special location and we really appreciate your comments about the staff of the hotel, they always do their best for make your stay special and unforgettable. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear Lesley, Thank you for sharing your experience in Palacio Ca Sa Galesa. We are so glad to read that you spend a lovely stay with us and that you enjoyed your stay at our 5* hotel. We really appreciate your value about our staff. They always do their best for make your stay special and unforgettable. We will take into account your value to continue keeping our quality standards. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. A warm greeting from all the staff of Palacio Ca Sa Galesa. Kind regards Palacio Ca Sa Galesa

Dear guest, Thank you very much for your feedback, this is very important for us. We appreciate a lot. Sincerely,

Dear Graham, Thank you for sharing your experience in Palacio Ca Sa Galesa. We really appreciate your value about our staff. They always do their best for make your stay special and unforgettable. Our building, a palace from XVI in the city center, helps to visit walking the city and rest confortable. We apologize for not having fulfilled your expectations about the bedroom. Our sincere apologies and we will take into account to continue keeping our quality standards. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear Mats, Thank you for your excellent review of your stay at Palacio Ca Sa Galesa. It's really a pleasure for us that you positive evaluate it. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind Regards

Dear Steve, Thank you very much for your time and details about your stay at the Ca Sa Galesa Palace. We sincerely apologize for the inconvenience and we feel that we have not covered 100% of your expectations at all times. As you say, when you told us your dissatisfaction with the assigned room, the hotel reacted immediately changing you to a better one. We have registered all aspects of improvement that indicates to contemplate in future investments, and continue to provide facilities 5 *. We are delighted to know that you enjoyed our privileged location in the old town next to the cathedral and we will give your congratulations to our staff. Again offer our apologies for the inconveniences, and thank you for your comments which have been taken into consideration. Thank you and see you soon Kind regards

Dear Yoon, First of all, thank you for sharing your experience in Palacio Ca Sa Galesa. We are delighted to read that you enjoyed our historical hotel and we regret your opinion about our staff. They always do their best for make your stay special and unforgettable. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards

Dear guest, First of all, thank you for sharing your experience in Palacio Ca Sa Galesa. We are delighted to read that you enjoyed our historical hotel, our poll and the relaxing area. We are glad to realize you had a pleasant stay in our Palacio and we hope to see you again soon. Kind regards

wwe looking forward you compliments thank you.

we looking forward you compliments , thank you

Dear Tom, Thank you very much for your time spent on this review. We feel that we have not covered 100% of your expectations at all times. Our sincere apologies and we will take into account to continue keeping our quality standards. We hope you will enjoy the bike ride through the city, as well as the old town around the hotel and cathedral. Our goal is to maintain the 5 * service as most customers value it, however we feel that in their case this has not been the case. We appreciate your comments to continue maintaining our standards of excellence and excellence at the highest level. Once again, our most sincere apologies and we hope you will visit us during your next visit to Palma so that you can enjoy our 5 * service. Kind regards

Dear Karen We're so glad to receive your value about our staff. All the staff work hard every day for make the stay of our clients so special. We are so proud of our customer service and we appreciate all great comments. Our building, a palace from XVI in the city center, helps to visit walking the city and rest confortable and we hope you enjoyed our spa services. We will be pleased to receive you on next trip to Palma. Thank you and Kind Regards!!

Dear guest, Thank you very much for your excellent comments. We really appreciate your comments about the staff of the hotel, they always do their best for make your stay special and unforgettable. We are so glad to know about you enjoy our location and we hope see you for next stays in Palma. Kind regards.

Dear Allison, Thank you very much for your comments and for your value about our staff. We are delighted to read that you enjoyed our superb terrazza on the roof, that is ideal to relax anytime, enjoy the seaview or the Cathedral , or having a cocktail, massage, sunbath, etc Thanks for all your comments that help us to continue improving day by day. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards.

Dear guest, We're so glad to receive your value about your stay in our hotel. Thank you for choosing us for your stay in Mallorca and we will be praised if you will choose us again. Kind regards.

Dear guest, Thank you for sharing your experience in our hotel. Our building, a palace from XVI in the city center, helps to visit walking the city and rest confortable and we are very glad you enjoyed our terrace on the top floor. Kind regards

Dear guest, Thank you for your comments. We really appreciate your comments about the staff of the hotel, they always do their best for make your stay special and unforgettable. We hope see you in next visits to Palma. Best regards

Dear guest, Thank you very much for your great review and for sharing your experience in our hotel. We hope see you in next visits to Palma. Best regards

Dear guest, Thank you very much for your comments. Our location is great and most of our guest allways value like excellent. We take note about your comments and we hope to see you soon. Kind regards

Dear Mrs Barbie, Thank you very much for your comment, which is highly appreciated, our staff membres always do their best to make your stay special. Indeed, we appreciate your great comment about our perfect location, as well as the charm of the hotel. Our particular location enables to our customers visit the city walking arround. Please do not hesitate to contact us for your future stays in our city and remember! Thank your very much and kind regards

Dear Mr Sam Thank you very much for taking a moment to comment in detail our hotel. Certainly our hotel has a amazing location, situated in the head of ancient Palma and next to the cathedral. Because of that the streets are not so wide as nowsadays, however most of the guest enjoy the charm of that. We are so gratefull receiving comments like yours, and appreciate your excellent value about the staff. We hope to receive your visit in next stays in Mallorca. We hope see you in next visits to Palma Kind Regards!

Dear Chris, Thank you very much for your great comments about our hotel. Certainly all the staff is really proud of their culture of service and we are so gratefull receiving comments like yours. We're really centrally situated in part of the historic city of Palma de Mallorca, our palace is a XVI century building and it can be breath in all our rooms and public areas. It provides us a unic and calm ambient. We hope see you in next visits to Palma Kind Regards- Sonia Marzo (General Manager)

Dear guest, Thank you very much for your great comments about our hotel. We appreciate your comments about the staff (in special to Mauricio, Pilar and Niurka ), they always do their best for make your stay special and unforgettable. Also, we are so proud to show our Art Collection around the hotel, and love to see enjoying the guest with it. We are glad to realize you had a pleasant stay in our Palacio. We hope to see you again soon! Best regards

Dear Mr./Mrs., Thank you very much for your comments that motivate us to continue striving. I understand that your were wrong with the score because your do not put anything negative. We hope to see you again. Sincerely,