Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
54% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Madrid

Muy buen ubicación

Posted 23-Aug-2016
El hotel está muy bien situado, en frente de la playa y del paseo. Hay muchas tiendas y muchos restaurantes. El personal del hotel es buenísimo, no tengo palabras. Profesionales encantadores. El hotel está bien en relación calidad-precio, sólo tienen media pensión, las cenas todas las noches variaban pero el desayuno muy poca variedad en el tema de bollería y dulces, las cosas saladas sí que las cambiaban. Para ir a desayunar y cenar tienes que ir al hotel de enfrente (Can Pocafort) al igual que a la pisicina (no puedo opinar porque no llegué a ir). A mi parecer el hotel necesita una reforma, no hay mini bar y tanto los grifos de la bañera como el lavabo salían con muy poca presión. Recomendable por la ubicación y el personal.
1out of 5
by A verified traveller from Pordenone

Fatiscente hotel in riva al mare

Posted 22-Aug-2016
Siamo stati in questo albergo in quanto a due passi dalla spiaggia, e così e' stato. Ma la struttura e' pessima. Avevamo il terrazzo che si affacciava sulle scale di emergenza arrugginite... Avrei preferito guardare la strada. Le camere piccole. Eravamo al 4 piano con il terrore di rimanere bloccati nell'ascensore (qualcuno e' rimasto bloccato), era tutto traballante. E' da specificate che questa struttura ha solo le camere. Hall, reception e ristorante sono al Js can picafort di fronte. Qualità e varietà di mangiare per tutti i gusti, abbastanza gradevole e quantità illimitate. Pulizia del pavimento del ristorante non molto adeguata dato che si appiccicavano le scarpe. Trattamento di mezza pensione... Attenzione non è specificato che le bevande non sono incluse... Lo avevo immaginato ma 1/2 litro di acqua a € 2,40 mi pare eccessivo!
Comment from Hotel Management
24-Aug-2016 by the team of the JS Hotel Horitzó, Hotel Management
Dear Guest, having read your review about your stay at our Hotel, we now see where and how we can still improve our service. Thank you very much. It is a great help indeed. We are pleased that you were able to enjoy the variety of food that we serve and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine created before you at our show cooking stations, were to your liking as well. As for the lack of cleanliness we will check on it. All the best the whole team of the JS Hotel Horitzó
2out of 5
by A verified traveller from Hamburg

hellhörig und Sanierungs bedürftiges Hotel,

Posted 31-Jul-2016
Supertolles Strand , 13€ pro Tag für Sonnenschirm und zwei Liegen, nur wg Strand lohnte es sich sehr.
Comment from Hotel Management
by María, Hotel Management
Sehr geehrter Gast, zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich unser JS Hotel für Ihren Urlaub auf Mallorca ausgesucht haben. Danke auch für die Zeit, die Sie sich genommen haben, um über Ihren Aufenthalt in unserem Hotel zu schreiben. Es tut uns sehr leid, dass wir Ihre Erwartungen bezüglich der Modernität des Hotels nicht erfüllen konnten. Obwohl wir uns des Alters des Hotels bewusst sind, versuchen wir unsere Gäste zu verwöhnen und das Hotel im perfekten Zustand zu erhalten, denn es ist unser Wunsch unseren Gästen einen gemütlichen Aufenthalt zu bieten und darauf zu schauen, dass diese ihren Urlaub geniessen können. Es freut uns sehr, dass Sie den herrlichen Strand, so nahe am Hotel, genossen haben. Best Grüße, Ihr JS Horitzó Team
2out of 5
by A verified traveller

primera linea de playa

Posted 25-Jul-2016
Pros: El personal
El personal es excelente, desde las camareras de piso, pasando por el personal de cocina, buffet, recepción... muy atentos y con una disposicion maravillosa para darte lo que necesites. Es un hotel muy familiar, esta en primera linea de playa y en plena zona de comercios, bares, discotecas, .... aunque pese a ello no es una zona ruidosa. Es un poco lioso alojarse en el hotel; el check in se tiene que hacer en el JS Can Picafort, luego te alojas en el JS Horitzó, para desayunar y cenar en el JS Can Picafort y para comer en el JS Yate. La piscina esta fuera del hotel y las habitaciones dejan mucho que desear, muy antiguas, pequeñas y sin nevera. Pese a esto han sido unas vacaciones maravillosas.
Comment from Hotel Management
by Maria, Hotel Management
Estimado huésped, gracias por compartir con nosotros su estancia en nuestro hotel JS Horitzó. Es un placer saber que el esfuerzo con el que trabajamos para que se sientan cómodos y especiales, tiene sus frutos. Nos alegra leer que nuestros huéspedes alaban al personal, porque nos indica que vamos por el buen camino y nos anima a seguir esforzándonos. Como usted bien dice, somos un hotel familiar, pequeño, y aunque es cierto que es un poco antiguo, mimamos las instalaciones y las cuidamos. Esperamos que disfrutara de las vistas al mar Mediterráneo y que vuelva muy pronto a visitarnos, El equipo de JS Horitzó hotel.
5out of 5
by A verified traveller

dejlig hotel meget tæt på vand og strand

Posted 18-Jul-2016
Pros: det hele
Cons: ved ikke
Location: kan ikke der var så meget
har anbefalet hotellet til nogle af mine gode venner da jeg kom hjem syntes det var flot da vi skulle hjem kl 4 om morgen så var der både kaffe og brød på hotellet alt i alt en rigtig god tur hilsen Rene
Comment from Hotel Management
18-Jul-2016 by María, Hotel Management
Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you for staying at our JS Hotel on your recent trip to Majorca, and for taking the time to share your kind review with us. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation. We are very pleased that you point out the prime location of our Hotel. Close to the beach, shops and restaurants nearby. Thank you very much for recommending us to your friends. We hope this was one of many great stays with us. Best regards, JS Horitzó Team
3out of 5
by A verified traveller

Small, basic room, with small balcony.

Posted 24-Jun-2016
Pros: The price was reasonable .
Cons: All repairs should have been done and checked.
Location: Good location, near beach, and lots of bars nearby.
The room was small but ok, the balcony door wouldn't lock and the electric card kept on catching on the main door. The cleanliness was good , and we only had one channel on the television, which was the news channel!
Comment from Hotel Management
02-Jul-2016 by María, Hotel Management
Dear Guest, thank you very much for sending us your review. We will most certainly take your suggestions into consideration in order to improve our service. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. We are truly honoured that you chose to stay with us. Best regards, JS Horitzó Team
3out of 5
by A verified traveller

Decent budget Hotel

Posted 24-May-2016 on Hotels
The room was very clean. Maid service every day. Very close to the sea and bars and restaurants. The room and bathroom were very small. The breakfast was just ok. The staff were very friendly and helpful.
Comment from Hotel Management
26-May-2016 by Maria, Hotel Management
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel JS Horitzó for your holiday, but also for taking the time and making the effort to write your comments and for sharing your experience with other travellers. We are pleased to know that despite of one or the other downside; you had a good time with us. Thank you for pointing out the prime location of the hotel and the excellent service delivered by our efficient staff. We are sorry that our breakfast did not meet your taste. However, we do hope to be able to welcome you back soon. Sunny wishes, JS Horitzó
4out of 5
by A verified traveller

Posted 23-Aug-2015
Personale molto a modo e disponibili.Il mare e bellissimo e si presta a fare lunghe passeggiate sul bagnasciuga ,classica vita da mare relax,buono il pesce magiato nel vari locali che in hotel.
Comment from Hotel Management
29-Aug-2015 by Maria, Hotel Management
Dear Guest, first of all, we would like to apologize to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood.Thank you very much for your feedback, we really do appreciate you sending in your kind review. We are really pleased that your stay was so satisfactory and we will let our staff know that we took well care of you. Great that you had such a good time at the beach and that you could enjoy the delicious fish dishes. We hope to be able to welcome you back here soon. Best regards, The whole team JS Horitzó
3out of 5
by A verified traveller from Torino

Posted 19-Aug-2015
Pros: il servizio bar e ristorante : il personale è molto gentile ed accogliente
Cons: La pulizia delle camere ed il sevizio WI-FI
Location: piacevole, poiché è a 20 m dal mare ;
All'arrivo ( le 2 del mattino ), l'addetto alla reception ci ha accolti molto bene. Poi, nei giorni successivi, il resto del personale si è dimostrato gentile e piacevole, dandoci anche delle informazioni su quali posti visitare . Il ristorante aveva una cucina molto varia, che cambiava menù praticamente tutti i giorni, proponendo sia piatti di pesce che di carne. Le uniche note dolenti sono la pulizia delle camera, molto sommaria e scarsa ed il servizio WI-FI la cui connessione cadeva molto spesso .
Comment from Hotel Management
25-Aug-2015 by Maria, Hotel Management
Dear Guest, first of all, we would like to apologize to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. Further to your recent stay at our hotel, we are in receipt of your feedback which you very kindly took the time to complete online. We are very pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. We are also pleased that you were able to enjoy the variety of food - especially the fish- that we serve and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine created before you at our show cooking stations were to your liking as well. Please, with regard to your comment about the room do not hesitate to communicate any issue to our reception team during your stay immediately. Our team goal is to provide solutions to our customers and to offer them a very pleasant stay. Thank you for sharing your comments with us. It is very important for us to know our guests’ opinions. We are looking forward to welcoming back soon. The whole team JS Horitzó
2out of 5
by A verified traveller from Ensdorf an der Saar

NUR super Lage

Posted 02-Aug-2015
Pros: Die Lage des Hotel`s ist super. Poolanlage war auch schön.
Location: Das Hotel befindet sich direkt an der Promenade. Man kann Abend`s schön spazieren gehen. Viele schöne Lokale und Geschäfte befinden sich dort.
Sollten in der Kelleretage unsere Speisen zu uns nehmen, was wir nicht in Ordnung fanden. Essen meistens lauwarm/kalt. In den zehn Tagen unseres Aufenthaltes, war es nicht möglich ein heißes Spiegelei zu bekommen. Auswahl war zwar groß, Qualität war aber nicht gut. Tische wurden auch nur oberflächlich sauber gemacht.Kellner machten viel mit ihrer Freundlichkeit wieder gut. Mobilar im Speisesaal ist in die Jahre gekommen, müsste mal erneuert werden. Über unserem Zimmer befand sich eine sehr geräuschvolle Lüftungsanlage, dadurch war das schlafen bei offenem Fenster unmöglich. Zimmer mit Bad hatte höchsten 12 m². Mobilar ist in die Jahre gekommen. Matratzen waren super.
Comment from Hotel Management
02-Apr-2016 by María, Hotel Management
Schönen guten Tag, Zuerst möchten wir uns bei Ihnen bedanken, dass Sie unser Hotel JS Horitzó für Ihren Urlaub ausgesucht haben, sowie auch für die Zeit und den Aufwand um uns Ihre Meinung mitzuteilen. vielen Dank für Ihre Bewertung. Wir bedauern, dass Ihr Aufenthalt nicht so war, wie sie es sich vorgestellt hatten. Dennoch bedauere ich es sehr, dass Sie Unannehmlichkeiten in buffet erfahren haben, da dies normalerweise nicht passiert, da wir hohe Standards haben. Bitte nehmen Sie meine aufrichtige Entschuldigung für die geschehenen Unannehmlichkeiten an und vermerken Sie, dass ich Ihre Anliegen an unseren Food & Beverage Manager weitergeleitet habe damit diese als Priorität behandelt wird. Wir freuen uns schon auf Ihren nächsten Besuch. Bis bald und beste Grüße. Das gesamte Team des JS Horitzó.