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Get an overview of this hotelFamily-friendly hotel with marina and full-service spa



This family-friendly Cala Ratjada hotel is located near the beach, within a 15-minute walk of Playa Son Moll and Cala Ratjada Port. Sa Torre Cega and Cala Gat Beach are also within 1 mi (2 km).

Hotel Features

This hotel features a marina, a full-service spa, and a restaurant. Buffet breakfast is free. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.

Room Amenities

All 153 rooms offer WiFi, balconies, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Serrano Palace features a marina and an indoor pool. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and a meeting room. 2 meeting rooms are available. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is available (surcharge).

  • Marina on site 
  • Outdoor pool 
  • Indoor pool 
  • Poolside bar 
  • Children's pool 
  • Full-service spa 
  • Spa tub 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Spa services on site 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 153 
  • Porter/bellhop 
  • Multilingual staff 
  • 24-hour front desk 
  • Number of floors - 4 
  • Hair salon 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Babysitting or childcare 
  • Television in common areas 
  • Arcade/game room 
  • Library 
  • Elevator/lift 
  • Coffee shop or café 
  • Concierge services 
  • Health club 
  • Garden 
  • Barbecue grill(s) 
  • Turkish bath/Hammam 
  • Business center 
  • One meeting room 
  • Valet parking (surcharge) 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • Area shuttle (surcharge) 
  • Number of meeting rooms - 2 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Free breakfast 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( EUR 5 per day )

Available in some public areas: Wireless internet access ( EUR 5 per day )


Self parking (surcharge), Valet parking (surcharge), Free parking nearby

Room Amenities

  • Premium bedding 
  • Balcony 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.

Hotel Serrano Palace has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Mountain biking on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets stay free
  • Dogs only
  • Up to 5 kg

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours. For more details, please contact the office using the information on the reservation confirmation received after booking.

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Airport shuttle fee: EUR 15-100 per person (one way)
  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Serrano Palace
  • Hotel Serrano Palace Cala Ratjada
  • Serrano Palace
  • Serrano Palace Cala Ratjada
  • Serrano Palace Hotel
  • Hotel Serrano Palace Cala Ratjada, Majorca, Spain
  • Hotel Serrano Palace Cala Ratjada Majorca Spain

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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