Featured Image Lobby Guestroom Guestroom Guestroom Room Service - Dining Living Area Balcony Balcony Bathroom Deep Soaking Bathtub Indoor Pool Indoor Pool Indoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Fitness Facility Spa Dining Restaurant Buffet Buffet Hotel Lounge Hotel Lounge Poolside Bar Meeting Facility Property Grounds Hotel Entrance Beach Beach Beach Beach Garden Outdoor Dining Terrace/Patio Sundeck Exterior detail Exterior Exterior Exterior View from Hotel View from Hotel
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Room type

Imperial Suit

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly hotel with marina and full-service spa

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Location

This family-friendly Cala Ratjada hotel is located near the boardwalk, 3 mi (4.8 km) from Cala Agulla Beach, and within 9 mi (15 km) of Cuevas de Artà and Torre de Canyamel. Cala Millor Beach and Punta de N'Amer Watch Tower are also within 12 mi (20 km).

Hotel Features

This hotel features a marina, a full-service spa, and a restaurant. Buffet breakfast is free. Additionally, an indoor pool, an outdoor pool, and a fitness center are onsite.

Room Amenities

All 153 rooms provide balconies, 24-hour room service, and WiFi. Satellite TV, minibars, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Serrano Palace features a marina and an indoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. High-speed wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center. 2 meeting rooms are available. This luxury hotel also offers an outdoor pool, a children's pool, and a spa tub. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

  • Marina on site 
  • Indoor pool 
  • Outdoor pool 
  • Children's pool 
  • Poolside bar 
  • Spa tub 
  • Full-service spa 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Restaurant 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 153 
  • Porter/bellhop 
  • 24-hour front desk 
  • Multilingual staff 
  • Number of floors - 4 
  • Hair salon 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Library 
  • Television in lobby 
  • Arcade/game room 
  • Elevator/lift 
  • Supervised childcare/activities 
  • Fitness facilities 
  • Garden 
  • Barbecue grill(s) 
  • Business center 
  • Turkish bath/Hammam 
  • Valet parking (surcharge) 
  • Free parking nearby 
  • Number of meeting rooms - 2 
  • Number of buildings/towers - 1 
  • Free breakfast 
  • WiFi (surcharge) 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( 5 EUR per day )

Available in some public areas: Wireless internet access ( 5 EUR per day )

Parking

Valet parking (surcharge), Free parking nearby

Room Amenities

  • Balcony 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Bidet 
  • Bathtub only 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • WiFi (surcharge) 
  • In-room massage available 
  • Climate control 
  • Room service (24 hours) 
  • Free cribs/infant beds 
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Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.

Hotel Serrano Palace has a restaurant on site.

24-hour room service is available.

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Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Mountain biking on site 
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Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments 
  • Sauna in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 6 PM

Check-in time starts at noon

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs are allowed, Pet maximum weight in kg is 5

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The hotel restaurant enforces a dress code policy. For more details, please contact the office using the information on the reservation confirmation received after booking.

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Fees

You'll be asked to pay the following charges at the hotel:
  • All citizens of Spain will be charged the national value-added tax
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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