Seasonal outdoor pool, pool loungers

Reviews of Hoposa Uyal

4 out of 5
Hoposa Uyal
Paseo Londres S/N, Port de Pollensa, Pollensa, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 392 reviews" "
Rating 8 - Good. 137 out of 392 reviews" "
Rating 6 - Okay. 27 out of 392 reviews" "
Rating 4 - Poor. 14 out of 392 reviews" "
Rating 2 - Terrible. 2 out of 392 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donald, Glasgow

Stayed 7 nights in Oct 2023

10/10 Excellent

benjamin charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Loved the sunbeds, the rooftop pool, the breakfast was great, the food options were good.
Stayed 7 nights in Oct 2023
Response from Guest Service Hoposa Uyal Hotel on 17 Oct 2023
Dear Benjamin, Thank you so much for every kind word and for taking the time to share your experience We are grateful we got the chance to be a part us and we hope to meet you again in the future, for a new, Mallorcan holiday!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round
Stayed 3 nights in Oct 2023
Response from Guest Service Hoposa Uyal Hotel on 17 Oct 2023
Dear Paul, Thank you for your kind comments related to your recent stay at the Hoposa Hotel Uyal.It was a pleasure for me to read that you were very happy with all the services we offer.Thank you for choosing Hoposa Hotel Uyal and we shall look forward to welcoming you back in the near future

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Guest Service Hoposa Uyal Hotel on 17 Oct 2023
Dear Hayley, Thank you for giving us the highest score! We are very happy to hear that our service or product has met your expectations. Your satisfaction is our priority and we strive to provide you with the best experience possible. If you have any other questions or need anything else, please don't hesitate to let me know. I'm here to help you with whatever you need.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Guest Service Hoposa Uyal Hotel on 17 Oct 2023
Dear Jennifer, Thanks to you for giving us such a good rating! We are very happy to hear that our service or product has met your expectations. Your satisfaction is our priority and we strive to provide you with the best experience possible. If you have any other questions or need anything else, please don't hesitate to let me know. I'm here to help you with whatever you need.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Week at The Uyal
My Wife and I enjoyed another fantastic week at the Uyal. From our greeting at Reception to check out, the service was 1st class. All the staff are friendly and helpful. The breakfast is excellent, with a superb selection, cereals, fruit, breads, pastries, cooked breakfast, everything you could wish for. Our room had a balcony overlooking the beach. The Hotel is within easy walking distance of the shops and restaurants in the Town Centre. This hotel is superb 10 out of 10
Stayed 7 nights in Sep 2023
Response from Guest Service Hoposa Uyal Hotel on 17 Oct 2023
Dear John, Thank you for the great feedback of your recent holiday experience at our hotel Hoposa Uyal.Guest satisfaction is our number one goal and there is nothing better than achieving that. we are happy that our hotel and our staff were able to meet all your needs during your stay.Thank you once again for your kind words.We are always looking forward for your next return as this motivates us in ensuring that you will have another memorable and joyful holiday with us.Best regards,

10/10 Excellent

sima

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . Perfect place for relaxation. Staff were very accommodating. Highly recommend .
Stayed 4 nights in Aug 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Sima,Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to know that you had a wonderful stay and enjoyed the relaxation our hotel offers. Our staff takes great pride in providing excellent service, and it's gratifying to hear that they could make your stay even more enjoyable.We sincerely appreciate your recommendation and look forward to welcoming you back for another fantastic experience.Best regards,Hoposa Uyal Team

10/10 Excellent

Dawn, Benfleet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel couldn’t fault it
Stayed 5 nights in Aug 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Mr. Dawn,Thank you so much for awarding us the highest rating!We are absolutely delighted that you thoroughly enjoyed your stay with us. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

8/10 Good

maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super, friendly and helpful. Food was good, amazing choice for breakfast.
Stayed 4 nights in Aug 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Maxime,Thank you for taking the time to leave your feedback. We're delighted to hear that you had a pleasant experience during your stay at our hotel. It's fantastic to know that you found our staff to be friendly and helpful. We strive to provide excellent service, and it's great to hear when our efforts are recognized.We're also pleased that you enjoyed the food, especially the breakfast, which offers an amazing choice.Your kind words are appreciated, and we look forward to welcoming you back in the future.Best regards,Hoposa Uyal Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the exterior with plenty of quiet places to enjoy a drink or lunch. Staff we encountered were all super nice. About a 20 min walk to the Pinewalk, But to be honest you don’t need to go there as plenty of Great restaurants around you within minutes walk, and they of course have try harder than the ones in port which were nothing to write home about. The beach is directly over the very quiet road and is fantastic as well are the beach bars. Only negative from me on hotel was the bedrooms which are basic and the beds uncomfortable. Bathroom and shower are fine. Plus we had a grumpy maid who kept leaving any plates we may have had brought up in our room. Didn’t really expect this from a Front sea view room. Also there was an annexe next door but cannot comment on that. We would stay there again, if anything for the relaxing outdoor facilities.
Stayed 5 nights in Jul 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear David,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We're pleased to hear you found our exterior lovely and enjoyed the quiet places to relax. It's great to know that you had positive interactions with our staff and found the local restaurants to your liking.We appreciate your feedback on the bedrooms and the beds, and we're always looking for ways to enhance the guest experience. We're sorry to hear about the incident with the maid, and we'll address this matter internally to ensure a consistent standard of service.The relaxing outdoor facilities are indeed a highlight, and we're glad to hear you'd consider staying with us again.We hope to welcome you back in the future and provide an even more enjoyable experience.Best regards,Hoposa Uyal Team

8/10 Good

David

Stayed 12 nights in Jul 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Rob,First of all thank you very much for your review and for sharing with us your experience. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

8/10 Good

Rob

Stayed 5 nights in Jul 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Rob,First of all thank you very much for your review and for sharing with us your experience. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
I’ve stayed many times at this Hotel and always enjoyed the position and slower pace of life. Some aspects of the Hotel are dated I was pleased to hear a refurbishment programme is in place later this year.
Stayed 13 nights in Jun 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear David,We greatly appreciate your loyalty and the time you've spent at our hotel. It's wonderful to hear that you've enjoyed the hotel's location and the more relaxed pace of life here. Our team is always here to provide you with a pleasant and memorable experience.Thank you for choosing us for your stays, and we look forward to welcoming you back for many more enjoyable visits.Warm regards,Hoposa Uyal Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear guest,First of all thank you very much for your review and for sharing with us your experience. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience!
A wonderful experience. Comfort and quiet location but still near restaurants. Beachfront on a quiet road. Lovely breakfast! Will be back! But please have spa facilities up and running😀
Stayed 2 nights in May 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Sara,We are delighted to hear about your wonderful experience at our hotel. It is great to hear that you found our location convenient and quiet, yet close to restaurants. We also appreciate your compliments about our delicious breakfast. Your comments are important to us.We do not have the spa facilities on all day, due to environmental reasons. That is why we request to be informed as it only takes 10 minutes to start up.Thank you for sharing your positive experience, and we can't wait to welcome you back soon!Best regards,Hoposa Uyal Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Great for bikes, really nice breakfast and staff! Only 'comment' would be make the light last longer in the bike room! :)
Stayed 3 nights in May 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Daniel,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel to be great for bike enthusiasts, enjoyed our breakfast, and had a positive experience with our staff.We appreciate your suggestion about extending the lighting time in the bike room. It's valuable feedback that helps us improve our services for all guests, especially those who are passionate about cycling.We hope to welcome you back in the future, and if you have any more suggestions or comments, please don't hesitate to share them. Your input is highly valuable to us.Best regards,Hoposa Uyal Team

10/10 Excellent

Rupert

Stayed 5 nights in Mar 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Rupert,First of all thank you very much for your review and for sharing with us your experience. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

4/10 Poor

Kevin

Stayed 1 night in Mar 2023
Response from Hoposa Hotel Uyal on 23 Oct 2023
Dear Kevin,First of all thank you very much for your review and for sharing with us your experience. Our primary goal is to provide our guests with the best possible experience, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back in the future. Thank you for choosing us, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable!Warm regards,Hoposa Uyal Team

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very clean, friendly staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet hotel 10 minutes from action but peaceful and opposite beautiful beach
Stayed 4 nights in Oct 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed a few times now and as always it was very friendly and comfortable with excellent facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Dear Gary,Thank you very much for your Amazing assessment!!!I hope see you in a future.Hoposa Hotel Uyal

10/10 Excellent

Marcus

Stayed 1 night in Aug 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Dear Marcus,Thank you very much for your Amazing assessment!!!See you soon.Hoposa Hotel Uyal

6/10 Okay

tiziano

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The Hotel allocated the smallest room to us and furthest from the site. We were charged .90 euro for a local phone call and 2.00 euro for a glass of ice. Seams a bit much when you are paying over $400 a night for a room
Stayed 5 nights in Jul 2022
Response from Hoposa Hotel Uyal on 15 Sept 2022
Thank you for the feedback.We love to learn from every single review to become better.We will work on all your observation to improve. We hope maybe in the future we can offer you an experience you can 100% enjoy! Kind regards,Jaume LloberaHotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Helen Louise Brookes

Stayed 4 nights in Jun 2022

10/10 Excellent

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, amenities wonderful , on the beach, great location, helpful and extremely friendly staff. Loved all of our stay here.
Stayed 4 nights in Jun 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall experience of your stay with us, as well as our accommodation facilities. Thank you for your kind comments in regards to service of our team. They are indeed a great asset to our hotel.We look forward to welcoming you back to our hotel in the not too distant future.Hoposa Hotel Uyal

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you very much for your Amazing assessment!!!Kind regardsHoposa Hotel Uyal

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely trip
Had a wonderful stay here as a solo traveller. Such good value for a quality hotel.
Stayed 4 nights in Jun 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you.I hope see you in a future.Hoposa Hotel Uyal

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you very much for your Amazing assessment!!!Hoposa Hotel Uyal

10/10 Excellent

Maria, Windermere

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Muchas gracias, esperamos volver a verlos en un futuro no muy lejano.SaludosHoposa Hotel Uyal

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is staffed by friendly and helpful people who do their very best to give you a good holiday.I am a cyclist and the facilities are excellent. There was live music most nights which was a real bonus and joy. It was a very relaxing hotel to stay in and we thank everyone for making our week so enjoyable.Especially Enrique and his restaurant team who work so hard.
Stayed 6 nights in Apr 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you very much for your nice comments. Our purpose is always the satisfaction of our customers so we are very happy.I hope see you soon.Hoposa Hotel Uyal****

10/10 Excellent

Flavio

Stayed 1 night in Apr 2022
Response from Hoposa Hotel Uyal on 13 Sept 2022
Thank you.See you in a future.Hoposa Hotel UYAL

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will return!
Great location, really good hotel, good food, nice staff
Stayed 2 nights in Oct 2021
Response from Inma Torandell on 27 Oct 2021
thank you very much for your nice comments. Our purpose is always the satisfaction of our customers so we are very happy.

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short break
We were not in the old part of the hotel but in the new annex. The room was comfortable with an excellent shower. Breakfast was very good with fresh fruit cold meats and hot food also available. As the weather was quite cool we didn’t use the pool area. It’s also a 25 minute walk into the start of the Pine Walk but there are lots of restaurants in the vicinity. A very nice hotel but on balance we would now book nearer the Pine Walk.
Stayed 3 nights in Oct 2021
Response from Hotel Manager on 26 Oct 2021
Dear Isabel, Thank you very much for your beautiful words that you have dedicated to us and for your visit. It´s nice to know that you have been comfortable and we appreciate you sharing your experience with us. We fully understand that after knowing the area, you prefer to be in another area. Puerto de Pollensa is beautiful and you have to enjoy it Goodbye and thank you very much Regards Jaume Llobera Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay in quiet, comfortable surroundings.
The room was very clean and maintained well every day. It would be nice to have milk/tea replenished. The annexe is very quiet at night and we slept very well. Breakfast was busy but plenty on offer. A more “welcoming” reception would be an idea.. comfy chairs/local info displayed and magazines/newspapers? The spa is quite small but the steam room/sauna was great. We would return.
Stayed 5 nights in Oct 2021
Response from Hotel Manager on 26 Oct 2021
Dear guest, Thank you very much for all your fantastic comments and visit. Its a pleasure to know that we have been able to satisfy all your needs and appreciate your suggestions. We will always keep them in mind. We hope to see you with us again soon. Regards Jaume Llobera Hotel Manager

8/10 Good

cayetana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel Manager on 13 Oct 2021
Estimada Sra. Cayetana, Muchísimas gracias por opinar sobre nuestro hotel tras su estancia. Estamos contentos de saber que su experiencia con nosotros ha sido positiva viendo el valor que nos ha dado Un cordial saludo Jaume Llobera Director

6/10 Okay

Fatima

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location of the main hotel was great, as were the amenities and the restaurant staff. Unfortunately, upon check in we realised that our partial ocean view room was in an adjacent building that was musty and dark, and the view was to the pool. To have some privacy, the thick dark curtains had to be drawn and the room became a very dark hole. Nowhere in the Expedia site said that we were paying for the other location. After much negotiation with the front desk staff, and our willingness to pay extra to be changed to the main building, we got a nicer room. There should be clear information about this, since the experiences in the two buildings are very different. The reception staff blames Expedia for the missinformation and the customer suffers the disappointment.
Stayed 2 nights in Sep 2021
Response from Hotel Manager on 7 Oct 2021
Dear Fatima, Thank you very much for your visit and your comments. Abaout the negative ones, I am going to be in contact today with somebody for Expedia and see if we can fix this isue. Thank you very much for your information and my apologizes if this make your holidays minus nicer than you expected Regards Jaume Llobera Hotel Mamager

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Disappointed no buffet dinner poor choices on 3 course menu no vegetarian option waiter totally inflexible manager poor response had to eat dinner elsewhere 4star Hotel kitchen should have been able to prepare numerous options why waiter could not resolve this issue still baffles us both 😡
Stayed 13 nights in Aug 2021
Response from Hotel Manager on 15 Sept 2021
Dear Kevin, First of all we want to thank you for your visit and for the comments. There are really not 3 options to choose from, there are 4 and one of them is a vegan / vegetarian option. We are aware that we are offering the same quality as with a buffet, even much better and better service at the table. We regret that we have not been able to satisfy your culinary needs. Also explain that this service has been due to COVID issues. Reards Jaume Llobera Hotel Manager

8/10 Good

paul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Standard rooms are tiny and unfortunately our room had clothes in from previous tenants
Stayed 4 nights in Sep 2021
Response from Hotel Manager on 13 Sept 2021
Dear paul, Firstly I want to thank you for your visit and comments. About the clothes, it was the bathrobe and duvets that we put in the closet in case you want to cover. I know because I saw your comment at the reception and I went in to the room to check it because its not normal. Thank you very much Regards Jaume Llobera Hotel Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
I recently stayed in the hotel for a few days and it was a very pleasant experience. Staff are professional and the hotel is in a nice quiet location. The best part for me was the outside space - comfortable seating and always plenty of space to find a lounger. The beach opposite is also very nice. I stayed in a single room as travelling solo. The room was very clean, comfortable single bed and great bathroom. It was very small which I expected for a single room, and had a small window which did not let in much light. I would definitely stay in this hotel again as everything else was good. But I would avoid this type of room if staying for more than a few days.
Stayed 2 nights in Aug 2021
Response from Hotel Manager on 10 Sept 2021
Dear Michelle, Thank you very much for your fantastic review and visit Its a pleasure for us to know that our daily work give us results. Thank you very much also for naming the outdoor area, we opted for a revolutionary reform and we see that our customers liked it. We hope to see you again with us soon. Regards Jaume llobera Hotel Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Hotel Manager on 7 Sept 2021
Thank you ADAM!!! AWESOME, see you again soon Regards Jaume Llobera Hotel Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoposa Hotel
Truly a very special experience staying at the Uyal Hoposa Hotel. The staff were superb and could not do enough for you, the hotel was absolutely spotlessly clean throughout and the food very good and plentiful indeed. Plenty of sunbeds to spare and very quiet and relaxing, just what you need for the perfect holiday. Also, the beach is just across the road and also kept very clean. I can highly recommend this hotel and the team working there. Fantastic A+++++
Stayed 7 nights in Aug 2021
Response from manolo llamas receptionist on 3 Sept 2021
thank you for your kind comments. we would be glad to welcome you if you decide to come back again

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Hotel Manager on 30 Aug 2021
Dear D, Thank yoy very much for your awesome value and visit Regards Jaume Llobera Hotel Manager

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple 2 nights stay
Overall it was great, nice lobby and restaurant
Bathroom
Stayed 2 nights in Aug 2021
Response from Hotel Manager on 13 Aug 2021
Dear Igor, Thank you very much for your lovely review!! Hope to see you again soon Regards Jaume Llobera Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Beautiful hotel with a beautiful location just straight opposite the beach. Very friendly and helpful staff, excellent facilities and our room was always spotless and very comfortable. We will definitely be back!
Stayed 11 nights in Jul 2021
Response from Hotel Manager on 4 Aug 2021
Dear Guest, Thank you very much for your BEAUTIFUL review!!! We are delighted to know that we have been able to meet your expectations and know that you already want to return, whenever you want we will wait for you !!! Best regards Jaume Llobera Hotel Manager

10/10 Excellent

Lucy

Stayed 5 nights in Jul 2021
Response from Hotel Manager on 17 Sept 2021
Super!!!! Muchas gracias Lucy por esta valoracion TOP!!! Saludos Jaume Llobera Director

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2021
Response from Hotel Manager on 3 Aug 2021
Dear Sarah, Thank you very much for your Amazing assessment!!! Regards Jaume Llobera Hotel Manager

10/10 Excellent

Fauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff
We arrived early and they were kind enough to give us an early check-in. We were very impressed with the room and the service. The staff was super friendly snd helpful and the room was really spacious and clean with a great view off the sea and the pool area. Very nice and abundant breakfast. Overall a great experience just for ne minor complaint that the Wi-Fi in the room was very poor…
Stayed 1 night in Jul 2021
Response from reception staff uyal on 1 Aug 2021
Dear customer, thank you very much for your kind comment, we assure you that we will monitor the operation of the Wi-Fi to ensure that our customers receive the best possible service. receive our best wishes

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Very traditional but in need of some work. Hotel very noisy, had a junior suite above the restaurant which was noisy. Breakfast lovely but under- staffed in the afternoon.
Stayed 9 nights in Jul 2021
Response from Hotel Manager on 29 Jul 2021
Dear guest, We are very sorry to know that you have not enjoyed and relaxed in our junior suite. We have no way of knowing what room number you had to be able to see what the specific problem was. Oderwise, we want to thank the good comments of the breakfast. Best regards Jaume Llobera Hotel Manager