Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Welikehotel Marfil Playa

4 out of 5
Welikehotel Marfil Playa
Carrer Card, 1, Sa Coma, Sant Llorenc des Cardassar, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 128 reviews" "
Rating 8 - Good. 50 out of 128 reviews" "
Rating 6 - Okay. 5 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 1 out of 128 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, clean, close to the beach and the sea. Shops and a bus stop nearby. Very good food and drinks. I recommend.
Stayed 4 nights in Jun 2023
Response from Hotel Marfil Playa team on 25 Jul 2023
Dear Grzegorz,Thank you very much for your feedback!Hope to welcome you once again at the hotel Marfil Playa in the future.Best regards!

10/10 Excellent

Nikolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to the beach, shops and restaurants. Very clean, lots of food choices. Would recommend.
Stayed 6 nights in Apr 2023
Response from Hotel Marfil Playa on 27 Apr 2023
Thank you very much for your comment. We look forward to seeing you again.

10/10 Excellent

Vance I Rodriguez, Mayaguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff is what makes the difference. Amazing personnel. I would highly recommend it to everyone.
Stayed 6 nights in Nov 2022
Response from Hotel Marfil Playa on 27 Apr 2023
Thank you very much for your comment. We are glad you enjoyed the hotel. We look forward to seeing you again.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value without compromise on quality
Stayed 1 night in May 2022
Response from Hotel Marfil Playa on 28 Apr 2023
Muchas gracias por su comentario. La calidad del hotel para nosotros es muy importante. Deseamos volver a verles.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel.when we arrived there was no room for us,we argued with the manager but he said there was nothing he could do but to send us to a apartment at a sister hotel for one night,he told me that it was Expedia’s problem very disappointed not the same standard
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from jomi on 27 Aug 2019
Dear Clients, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards, José M.Hernández Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good, hotel is spotlessly clean and staff very friendly. My daughter is vegan but is happy to eat as a vegetarian, it would of been helpful if the food could have a vegetarian sign just to show there was no meat in there, but this is meant as a comment to improve the hotel not a criticism.
Stayed 7 nights in Jun 2019
Response from jmha on 16 Jul 2019
Dear Clients, first of all thank you very much for spending your holidays with us and for sharing your experience. We are very happy to know that you spent such a nice holiday with us. We also take note opportunities for improvement that you submit to us in your comments. We look forward to welcoming you back soon. Best Regards, José M.Hernández Hotel Manager

8/10 Good

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food could be better, like the desserts could make them do not put packaged sweets
Stayed 7 nights in Jun 2019
Response from jomiheal on 2 Jul 2019
Dear José, first of all thank you very much for spending your holidays with us and for sharing your experience on Expedia. We are very happy to know that you spent such a nice holiday with us and that you are planning to come back. We also take note opportunities for improvement that you submit to us in your comments. We look forward to welcoming you back soon. Best Regards, José M.Hernández Hotel Manager

8/10 Good

Nic, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think hot drink making facilities would be good in the rooms
Stayed 3 nights in Jun 2019
Response from jomiheal on 2 Jul 2019
Dear Nic, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards, José M.Hernández Hotel Manager

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from José M.Hernández (Hotel Manager) on 30 Apr 2019
Dear Leanne, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you back soon. Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from José M.Hernández Hotel Manager on 25 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards,

10/10 Excellent

jo881, Eastbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit and I wasn’t disappointed
Everything about the hotel and staff was perfect. Made to feel very welcome by all staff Very clean. Food was great. Drinks were great. I went by myself perfect place to do so. Very safe
Stayed 7 nights in Sep 2018
Response from jomiheal on 25 Sept 2018
Dear jo881, Thank you so much for your kind comment. It is lovely to get such a good feedback and we will pass on your kind remarks to all concerned. We look forward to seeing you again. Best Regards José M.Hernández Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room through expidia gets ti hotel no room available ,then after a long debate they decide to find me a further hotel a few miles away, hotel stauff very rude very in-helpful bad bad bad NEVER will i recomend this hotel STAY AWAY!!!!
Stayed 1 night in Jun 2018

8/10 Good

Anon , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was only 10 mins from the beach. Plenty of shops & restaurants directly outside hotel. Hotel facilities were very good, although the pool area would be too small in the peak summer period. However, an enjoyable holiday.
Stayed 5 nights in Oct 2017
Response from Hotel Marfil Playa on 28 Apr 2023
Thank you very much for your comment. We look forward to seeing you again.

10/10 Excellent

jo881, eastbourne uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Thank you so much I had a wonderful stay. I chose to come away on my own and I chose the perfect place to come to. As you can imagine I was abit apprehensive about being alone. I felt at home I cannot fault the hotel, the food, the drinks and the staff. Thank you. I will be back
Stayed 7 nights in Sep 2017
Response from Hotel Marfil Playa on 28 Apr 2023
Thank you very much for your comment. For us it is very important to have a close relationship with our customers. We look forward to seeing you again.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sa Coma break
We booked this hotel independently but it seems that all other guests were on package holidays and most wore the 'all-inclusive' bands. There was no discernment between independent travellers and the all-inclusive package holidaymakers - same self-service buffet. We were there 4 nights. On 2 of the nights, the evening buffet was excellent with a wide range to choose from, the other 2 nights it was very poor. Breakfast was awful. Very Germanic in taste. Terrifying lady on the fried egg and omelette stall, under pressure as she was on her own but boy was she grumpy. We had requested a sea view room and ended up with a side sea view - on the front of the hotel. Not good. Opposite the hotel is a live music bar and it is very very loud. Quietened down around 12.15am, but some of us go on holiday for early nights and rest. The room itself was kept spotlessly clean and the beds and linen were good. The bathroom desperately needs refurbishing - totally out of kilter with the modern decor of the bedroom. The towels were no more than grey rags. Appalling. Very pleasant pool area but if you want pool towels it costs a €30 deposit - never experienced that anywhere before. You also pay for the use of an in-room safe and leave a deposit for the key. The entertainment was dire and the female animacion even of an evening wore jeans and a t-shirt. Sa Coma has a lovely beach but that is all it has going for it. The rest of the resort is down at heel bars and tourist shops.
Stayed 4 nights in Sep 2017
Response from Hotel Marfil Playa on 28 Apr 2023
Thank you very much for your comment. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good however even though there was a lifeguard there was no control over the pool area.There were people diving in the pool. using inflatables and reserving sunbeds despite notices saying this is not allowed.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus srops to many resorts.
Plenty of sunbeds good entertainmentwould go all inclusive
Stayed 7 nights in May 2017

10/10 Excellent

Mary, hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Close to beach,shops and restaurants. However room was a little on the small side. Beds were not was I was expecting from a 4* hotel. The air conditioning for the first 24 hours was not working meaning the first night I hardly slept as so hot I opened the balcony door but this made the room very noisy from the bars across the road. The air conditioning was 'fixed' but even then it wasn't that good at all.
Stayed 6 nights in May 2017

10/10 Excellent

Bob, Dorset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hipotels Marfil Playa
Very good hotel with entertainment facilities on site, but within a short walk of the beach and shopping areas including bars and restaurants.

10/10 Excellent

Sylvia, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,
The rooms are a good size, always clean and comfortable. Food varied and enjoyable. Staff always accommodating and seem to go the extra mile. A friendly hotel suitable for anyone, solo travellers to families with young children

8/10 Good

Chloe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything!
Lovely hotel that is in the centre of everything making it easy to get around. However, the buffet was a let down. Not a wide selection of food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Great hotel. Family friendly. Good food. Near to a nice beach and some local shops bars and restaurants.

10/10 Excellent

David, cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Stayed in 3 nearby but this best one

6/10 Okay

Colette, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel .. Shame about the customer service
Poor customer service .. Air con not working . When I called to complain at 0730 when I woke due to being hot and uncomfortable I was told no one could come . When I informed them again I slept poorly due to no air con the desk Were less than helpful .. An apology would have being a start .. Also advisable to tell people that staff needs to be rented before sending someone up to the sixth floor .. Advice people of wifi on arrival Room very clean and view beautiful Lots of unsupervised kids in breakfast room

10/10 Excellent

Terry, North West England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Marfil Playa, Sa Coma
Excellent hotel all round. This was our fourth consecutive year staying there. Staff very welcoming and friendly. Hotel rooms spotless, with staff following up on any comments reported to them immediately. All inclusive package is excellent value as the food and beverages are to a very high standard.

10/10 Excellent

KEVIN, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel very clean and good food. Only a hard pillow let it down

10/10 Excellent

Andrew, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, wonderful staff especially Paco in the restaurant, location perfect, one street from the beach and at the quiet end of resort

10/10 Excellent

Nigel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful holiday experience
It was a real treat to go to this hotel. Great service, very very good food and spotless room - comfortable with great room service. Will return when I can.

10/10 Excellent

Arthur, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey clean very professional service

10/10 Excellent

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
|Peaceful and restful break home from home.
Would like tea and coffee facilities in room otherwise no problems. This is very important to English ladies on holiday! Culturally expected.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jill, Sutton Coldfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fantastic hotel - loved it. Spotlessly clean room and communal areas. Friendly staff - Bel the maid and Raphael on reception. Food gorgeous too - and the Gala dinner - what can I say... A*****

10/10 Excellent

linda, manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel close to beach
The hotel was lovely and clean, food fantastic, beach gorgeous - would definitely go back again, although some of the bar staff could have been a little nicer, all other staff were lovely
Response from Mardir on 5 Oct 2015
First we would like to thank you for your stay in our hotel. We are very lucky to read that you were satisfied. Hoping to see you soon again, all the best and once again thank you very much,

10/10 Excellent

lizzie, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family hotel
Fantastic all inclusive stay food was good quality for an all inclusive 4 star. Great for families, clean, lovely pool. Quiet location and fantastic staff. Would go back without hesitation
Response from Mardir on 5 Oct 2015
Dear Guests: We are very pleased to read your review. Thank you so much for theese gentil words given for our Hotel. G.Garau Manager

10/10 Excellent

Debbie, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault hotel
Great holiday. Have stopped here for five years now. Excellent hotel. Would definitely stop again. Staff and friendly. Hotel clean and great food.
Response from Dirmarfil on 25 Aug 2015
Dear Guests, Thank you very much for your comments, for so good and nice comments. We also thank you for your review, and hope to see you again for a 6th time. Yours faithfully, Guillem Garau and all the Marfil staff. Manager

10/10 Excellent

Davejo24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very classy hotel. We were all inclusive and food was great, plenty of choice and always fresh and hot. Plenty of spare loungers, nice pool. Great view from 5th floor. Not many Brits, majority of guests from Germany.

10/10 Excellent

jenko, herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel well located.
Very German which was unfortunate for 5 year old son who had no kids to talk to but he did enjoy kids club. We went early in hols & more Brits were turning up as we left.

8/10 Good

NJ, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location
My experience was good, relaxing and and had enough nightlife, just right for families. We were there on a room only basis as we didn't want to be stuck to the hotel restaurant eating times. There are enough places to eat at however the area could do with a few traditional/tapas restaurants. The Marfil is very nice clean, friendly hotel, good bar and chill out area.

6/10 Okay

KateCam, London

Liked: Cleanliness, property conditions & facilities
Clean & Decent
We stayed here for 3 nights in July 2014. The hotel is absolutely fine for a family stay- clean and with the services you'd expect for a 3 star property. The room was quiet (as long as you kept the balcony door closed) and had a nice view over the National Park. The area was pleasant but we would have preferred to be in a more authentically Spanish locale.

10/10 Excellent

yoshi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to beach, restaurants and shops
The only downside was that with the shops and restaurants come some bars with loud music in the evening. Our room was facing the street side which gave us partial view of the ocean from our balcony but also the noise from the bars. If you want complete quiet ask for a room facing inlands. And if you don't fancy surrounded by Germans seek for a different place altogether ;-)

10/10 Excellent

GerM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teddy, Watford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
very helpful staff, all spoke good English! Arranged transfers to and from airport, helped with trying to arrange excursions, provided early breakfast for early departure.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Will not return
• Not a 4-star hotel; • Rooms require urgent remodeling; • No refrigerators in the rooms; • Food is okay, but all-inclusive is not worth extra 30 Euros per room per day unless you plan to stay in the hotel ALL the time as it only adds lunch and bar. Half-board works just fine for half the cost; • The beach is about 5 minute walk from the hotel; • The beach itself is quite crowded all the time. There are no lifeguards or showers with fresh water. In fact, we chose a few times instead to travel to Alcudia where there were hardly any people on the beach, lifeguards on duty and fresh water showers.

10/10 Excellent

Janet, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nothing is to much trouble for the staff. Wide choice in dinning room and very clean in all aeras. Only down side is there is no wifi you have to pay for it and you can only use it in the reception. Beach towels are 15 euors each but refunded when you return your towels. Plenty of sunbeds. Very limited parking but you can park on side of the road. Beds are 2 single beds pushed together. The beach is about 3 minute walk away. Buses stop outside hotel. Staff are brilliant. Differnt entertainment each evening and the circus acts were brillaint If you want a nice relaxing holiday this is the hotel for you.

10/10 Excellent

Vitor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veryyyy niceeeee hotel
Nice hotel Food was perfect Thanks Delfina(cleaner)

8/10 Good

Katrín Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Hotel Marfil Playa team on 31 Oct 2023
Dear Katrin, thank you very much for your feedback. Hope to welcome you back at the Hotel Marfil Playa very soon! Best regards!

10/10 Excellent

Christian Sascha

Travelled with family
Liked: Cleanliness, amenities
Der Urlaub war rundum gut.
Stayed 7 nights in Aug 2023
Response from Hotel Marfil Playa team on 22 Sept 2023
Liebe Christian, vielen Dank für Ihren Kommentar. Wir hoffen, Sie bald wieder im Hotel Marfil Playa begrüßen zu dürfen! Alles Gute!

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023
Response from Hotel Marfil Playa on 20 Jun 2023
Dear David, thank you very much for your feedback. Hope to welcome you soon back at the Hotel Marfil Playa!

8/10 Good

Nina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Betten
Response from Hotel Marfil Playa on 27 Apr 2023
Thank you very much for your comment. Customer comfort is the most important thing for us. We look forward to seeing you again.