We booked this hotel independently but it seems that all other guests were on package holidays and most wore the 'all-inclusive' bands. There was no discernment between independent travellers and the all-inclusive package holidaymakers - same self-service buffet. We were there 4 nights. On 2 of the nights, the evening buffet was excellent with a wide range to choose from, the other 2 nights it was very poor. Breakfast was awful. Very Germanic in taste. Terrifying lady on the fried egg and omelette stall, under pressure as she was on her own but boy was she grumpy.
We had requested a sea view room and ended up with a side sea view - on the front of the hotel. Not good. Opposite the hotel is a live music bar and it is very very loud. Quietened down around 12.15am, but some of us go on holiday for early nights and rest.
The room itself was kept spotlessly clean and the beds and linen were good.
The bathroom desperately needs refurbishing - totally out of kilter with the modern decor of the bedroom. The towels were no more than grey rags. Appalling.
Very pleasant pool area but if you want pool towels it costs a €30 deposit - never experienced that anywhere before. You also pay for the use of an in-room safe and leave a deposit for the key.
The entertainment was dire and the female animacion even of an evening wore jeans and a t-shirt.
Sa Coma has a lovely beach but that is all it has going for it. The rest of the resort is down at heel bars and tourist shops.