Spa

Reviews of HM Martinique Aparthotel

4 out of 5
HM Martinique Aparthotel
C/ Tirso De Molina, 1, Magalluf, Calvia, Mallorca

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 199 reviews" "
Rating 8 - Good. 69 out of 199 reviews" "
Rating 6 - Okay. 30 out of 199 reviews" "
Rating 4 - Poor. 18 out of 199 reviews" "
Rating 2 - Terrible. 15 out of 199 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice spacious apartment, well equipped. Friendly staff, although after booking an extra night as a late check out was unavailable, communication wasn't great as I was asked to check out on the original day, even though I'd told reception on two occasions I'd extend my stay. This wasn't a major issue but a slight inconvenience, didn't have any impact on an enjoyable stay. Would stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
I had the all inclusive option but still needed to get my own water bottles if I wanted some in my room. Friendly staff all around. Food was decent, lacking in protein.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed at the Martinique a few times, staff are always friendly and helpful. Rooms are spacious and clean. Great location. Very good clean pools. Nice selection of foods.
Stayed 9 nights in Sep 2023

6/10 Okay

Yves

Travelled with family
Liked: Cleanliness
For half board, it means you are only entitled to get free water from the bar during the diner. Not explained at all on the Expedia app or on the hotel website what is included or not in the half board
Stayed 2 nights in Aug 2023

4/10 Poor

Darren

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff very rude, manager was excellent..
Stayed 4 nights in Jun 2023

8/10 Good

Noor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property has lovely rooms and amenities, however the food options really lacked and there tends to be a lot of noise due to the young crowds.
Stayed 4 nights in May 2023

8/10 Good

courtney leigh

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was lovely and clean would recommend this hotel
Stayed 4 nights in May 2023

4/10 Poor

Paula

Wouldn't chose this hotel again
When I arrived my room card wasn't working and I was walking up and down like 3 times until they decided to sen a technician to fix it. The WiFi was awful - it kept connecting and disconnecting all the time every 2nd minute and wasn't even working from time to time. I was not able to work nor attend lectures and participate in them. Missed university assignments for this reason. GDPR and Data protection is something they would not consider as necessity because receptionist claimed that he could easily get my phone number and message me if he would want to. Brits were yelling across the whole area during night time and acted like they own the whole place, lol. To point out good things about hotel: Room was spacious, cleaning ladies were awesome and pool seemed to be clean.
Stayed 6 nights in Apr 2023

6/10 Okay

James

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall was a good stay, staff were nice, but unfortunately when the cleaners came to the room, they would often not replace the toilet roll or shower gel, so I would have to go to reception and ask, food was okay often at breakfast but lunch and dinner was very “the same” every night so it got boring and very limited on things to eat.
Stayed 10 nights in Apr 2023

8/10 Good

julian

Stayed 1 night in Apr 2023

8/10 Good

Gary Victor

Stayed 2 nights in Sep 2022

10/10 Excellent

Keri

Stayed 3 nights in Aug 2022

2/10 Terrible

Naimish

Stayed 1 night in Jun 2022

8/10 Good

Lucille

Stayed 1 night in May 2022

10/10 Excellent

James

Stayed 4 nights in Apr 2022

8/10 Good

Sophie

Stayed 1 night in Apr 2022

10/10 Excellent

J

Liked: Cleanliness, room comfort
More for the younger end but would stay again the food was excellent
Stayed 2 nights in Apr 2022

8/10 Good

Cassandra

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, room comfort
Great hotel
Beautiful hotel, he pools were amazing and the atmosphere was great. 5 minutes walk from the strip and restaurants. Great location
Stayed 3 nights in Sep 2021

4/10 Poor

Klaudia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at the HM Martinique
Loved our stay at the HM Martinique. Just a 3 minute walk to the gorgeous Magaluf beach. The hotel has two lovely pools and a plunge pool (adults only). Our apartment was spacious, included a rain shower, hairdryer, cooking job, fridge freezer, dinnerware cutlery, pots, beer and wine opener! TV with English language channels. Friendly English speaking staff and a fantastic buffet for breakfast, lunch, snacks and dinner! There are also bikes to rent from the hotel.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very good stay. Great time for us. Stuff was helpful and always smiled. Breakfast was diversed (english-spanish food). Three outdoor and one indoor pools, 5 minutes walk to sandy beach. Surprisingly quiet as it’s Magaluf (10 minutes walk to party street).
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Need helpful but too many young people around not right to small kids or not freindly childhood area!
Stayed 4 nights in May 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from HM Martinique Team on 23 Oct 2019
Dear Wayne, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

6/10 Okay

Marie-Philippe

Stayed 3 nights in Oct 2019

8/10 Good

DENISE, Copthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, fair selection of food. We also like the focus on eco friendly.
Stayed 5 nights in Oct 2019
Response from HM Martinique Team on 12 Oct 2019
Dear Denise, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Very helpful, friendly staff. Very clean. Food was excellent. Liked that the opening time to go to the pool was from 10am. This meant a lie in/breakfast before the rush for a sunbed at a stupid hour as is usually the case. The hotel is a 5 min walk to the lovely beach & 10 min walk to ‘the strip’. There are bars 5 mins away too if you didnt want to go into heart of the nightlife. Would definitely stay here again.
Stayed 3 nights in Oct 2019
Response from HM Martinique Team on 10 Oct 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the beach and in walking distance of the night life.. friendly staff, comfortable sunbeds,
Stayed 4 nights in Oct 2019
Response from HM Martinique Team on 10 Oct 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from HM Martinique Team on 25 Sept 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and big enough, also the balcony is very big too. Very closed to the beach, only 3 minutes by walking. The stuffs are helpful and friendly. Have 3 outdoor swimming pools and one indoor, have enough common area for all. Only one things is not so good, the lunch and dinner buffet don’t have too many choices. The breakfast buffet until to 11am, but at 10am, sth finish and don’t put more. Overall, it’s a nice place for a relax trip.
Stayed 2 nights in Sep 2019
Response from HM Martinique Team on 24 Sept 2019
Dear David, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! We take a note of your suggestions and will try to improve! Your opinion is very important for us and we would really appreciate it, if you will share your experience on www.tripadvisor.com ! Once again thank you and if you would like to come back, don´t hesitate to contact us, for us it would be a pleasure. Kind regards

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from HM Martinique Team on 11 Sept 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important to us and we would really appreciate it, if you will share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Lyndsay

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and helpful with a smile on their faces. Food ok, always found something to eat. Hotel was clean. The only thing that needs attention are the rooms, they need to be updated.
Stayed 7 nights in Aug 2019
Response from HM Martinique Team on 25 Aug 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our 4 day trip. Quite area but 15 minute walk to the strip. 5 minutes from beach.Bacon was a bit iffy but everything else good.Got a good deal through hotels.com.
Stayed 2 nights in Aug 2019
Response from HM Martinique Team on 22 Aug 2019
Dear David, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate it, if you will share your experience on www.tripadvisor.com ! Once again thank you and if you would like to come back, don´t hesitate to contact us, for us it would be a pleasure. Kind regards

10/10 Excellent

Shaked

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from HM Martinique Team on 4 Oct 2019
Dear Shaked, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! If you would like to come back, don´t hesitate to contact us, for us it would be a pleasure. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely incredible, especially Carlos on reception and George behind the bar. So helpful and kind, they made our stay special.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Yucky food — coffee and juice fake products Water only with dinner? Crazy frat parties— loud yelling and music on terraces. NOT FOR ADULTS who want a comfortable and quiet place Underage drinking
Stayed 3 nights in Jul 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Lovely clean and spacious hotel. Perfect location without being too near or too far. Couldn’t fault anything - hotel was perfect and such good value for money!
Stayed 4 nights in May 2019
Response from Lucie Zivcakova on 21 May 2019
Dear Sarah, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Lucie Zivcakova on 21 May 2019
Dear Robert, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated. The bed was large and spacious the room was well sized. Everything was clean and tidy. The breakfast included was a standard buffet mix of English and continental as well as cereal fresh fruit and yoghurt.
Stayed 2 nights in May 2019
Response from Lucie Zivcakova on 21 May 2019
Dear guest, Thank you very much for staying with us and for your feedback on Expedia, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was good, location is great, service is good, room is spacious and staff was friendly
Stayed 3 nights in Apr 2019
Response from Lucie Zivcakova on 30 Apr 2019
Dear guest, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Diamond in Magaluf!
Really suprised by the quality and facilities of the hotel. It was very clean, modern and classy. Lots of seating around the pools and also inside when it got a bit windy. Great facilities in the room and a lovely long balcony to make the most of the outdoor space. Wood definitely stay again
Stayed 1 night in Apr 2019
Response from Lucie Zivcakova on 23 Apr 2019
Dear Sarah, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Value For the Cost
Nice renoyated Hotel in a good location not far from centre and beach. Our room was spacious and quiet and clean. Most of the staff were friendly and helpful. We went 'all inclusive', food was decent but disappointed that an outdoor snack bar was not available. Spacious pool area.
Stayed 5 nights in Apr 2019
Response from Lucie Zivcakova on 21 Apr 2019
Dear Paul, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Apr 2019
Response from HM Martinique Team on 18 Apr 2019
Dear Manjinder, Thank you very much for staying with us and for your feedback on Hotels.com, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, Lucie Zivcakova PR MANAGER

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magaluf before season start
Ok except hotel very loud no noise restriction/control fights between some kids/adolescents
Stayed 4 nights in Apr 2019
Response from HM Martinique Team on 11 Apr 2019
Dear Luke, Thank you for choosing HM Martinique for your holiday on Majorca and for the time you took to write and share your opinion about our hotel with other travellers. We must say we are very dissapointed that your experience at our hotel did not lived up to your expectations. Our staff try to do their best to calm the noisy guests down. With regard to any problem, we ask our customers notify us at the time (reception and security services, 24 hours a day), so we can rectify it. Once again thank you for sharing this review and although it was not the perfect fit for your holiday, we hope you will join us again at one of our HM hotels. Kind regards, Lucie Zivcakova PR MANAGER

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in friendly and quick. Rooms cleaned daily if required. Room (apartment) very spacious.
Stayed 3 nights in Mar 2019
Response from HM Martinique Team on 5 Apr 2019
Dear guest, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards