Ratings based on 111 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5out of 5
by haroldas from Dublin

100% good hotel!

Posted 26-Aug-2016 on Hotels
Super hotel! 100 %
4out of 5
Recommended
for Everyone
by A verified traveller

Reception staff not the happiest, others ok.

Posted 22-Aug-2016
Pros: Pool size and location was excellent
Cons: Reception staff, not very welcoming and I have stayed at many hotels for 30 years on the island of Mallorca. a smile would be nice
Location: Great location, if you are self-catering, the Supermarket close by has great value for money.
Overall, pool was lovely and hotel was clean. the daytime silence was often broken by the dull tones of a so called DJ entertainer which spoilt the otherwise peaceful surroundings. Great for families
4out of 5
Recommended
for Families
by A verified traveller

Nice hotel, close to everything you need

Posted 04-Aug-2016 on Ebookers
Pros: There was a nice general feel to this hotel with a nice pool, restaurant and friendly staff.
Cons: The carpet on the corridors outside the rooms.
Location: Location is good with quiet surroundings, a nearby supermarket and short walk to shops, bars, restaurants and the beach.
The hotel is nice and clean with a good sized pool for all the family and a quiet pool at the front with cover for those really hot days. The children had a great time and for older children, the water ball games went down really well. The food is good and there are options if you have dietary requirements too, although more labelling would be good. The rooms are comfortable and clean. The only thing that lets the hotel down slightly is the tired looking carpet along each floor, but this is a rather minor point. The hotel is in a good location with quiet surrounding areas, a nearby supermarket and a short walk to shops, bars, restaurants and the beach.
1out of 5
by Felix from Innsbruck

Avoid

Posted 02-Jul-2016 on Hotels
The hotel gave us a smokers room even though we booked non smoking. When we complained they told us to open the windows - what a bad joke. Told us no other room available. Swimming pool area is nice and big. The rooms themselves are big but rundown. Food was 3/10. Very nice honey melon, water melon and pineapple. Some apples and other fruits too. Besides it was really bad. Never seen so fatty meat cuts. Bread just horrible - no whole grain. Other choices also plenty unhealthy. Scrambled eggs tasted like made from egg powder. At least boiled eggs available - as fried eggs swam in fat.
4out of 5
by A verified traveller from essex

Posted 02-Jun-2016
Nice hotel 15 minutes from the beach had nice four days away our only issue was the food at breakfast and dinner had no labels on any of the food so you never new what you was eating so please don't go if you have any allergies
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 23-May-2016
Perfect location about 10 minute walk down to the beach, supermarket right next door (closed on Sunday's) but plenty of little shops dotted around. Very quiet when we went, only a couple of other people sunbathing. Only problem was the cleanliness of a couple pools. The main pool was fine and clean so was the children's with the slides. The other children's pool had a tree which of course shed its leaves. The pool was filled and became murky, it wasn't cleaned during our 4 night stay. The pool round the side under the covers was warm but yet again it was filthy! We went to have a look and flies, leaves were everywhere and generally murky and no way would I go in. Whether they clean the pool weekly or fortnightly I don't know but to be honest it needs to be daily to keep on top of these things. It let the hotel down. It looked newly refurbished with the decking all around the pool and they were building what looked like a bar at the top end. Staff have no consideration for times they do tasks either, as they came out banging on the children's park and mowing the lawn at 11am when we were sunbathing trying to relax. Surely something like this should be done first thing like in main resorts?! Before people start coming out. Or get them done before the season starts. Plenty of restaurants down by the beach, we ate in the pirate one.
1out of 5
by A verified traveller from Spain

Wifi Inexistent, Incompetent Staff

Posted 05-Oct-2015
Pros: Pool is huge. No towels.
Cons: Wifi, Staff, Cleanliness of common areas.
When there was no wifi on our room we thought it was because we were in the last building (100m from the main one), but only this one seems to have wifi. When confronted, the receptionist said 'we never have heard this', which is a lie since i've found reviews stating the same problem. Room was clean, but uncomfortable and smelly. I don't understant how this has 4/5 in expedia.
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing pool. Lovely food

Posted 28-Aug-2015
Great hotel - very big pool. Great food. Lovely staff. Would highly recommend for families.
4out of 5
Recommended
for Families
by A verified traveller

Perfectly adequate family hotel

Posted 06-Aug-2015
Pros: the pools, thought I never saw any cleaning of them going on?
Cons: a porter, nicer breakfast tea, a msg service to tell me what time I had been requested to be picked up
Location: beach and shops a 20 min walk away.
Barely anything to moan about this place really as it was a perfectly adequate hotel mostly suited to young families. Good food, great pools,etc. The only down sides were no porter to help with luggage and the transfer took what felt like at least 2 hours! Wifi was a bit hit and miss and I dont know if it was just us, but by day 3 the cleaning in the room went right downhill as in the bare minimum was done in the rooms Tip 1: Take your own teabags to use in the restaurant Tip 2: Nearest place to buy cigarettes is BP garage vending machine opposite hotel Tip 3:Make sure you ask at reception what time your pick up transfer time is the day before you leave as I never knew this and missed mine, costing me 70 euros for a taxi (40-45 mins to airport), a race against time to check in on time and several grey hairs!
4out of 5
Recommended
for Couples
by A verified traveller

Posted 24-Jun-2015
A very clean hotel, with a fantastic pool (and a second quiet pool) and great entertainment for kids and young families. There are plenty of activities, and the daily evening entertainment was varied, but it is so loud that we ended up timing an evening walk for that time so we could avoid the noise. The room is very spacious for a couple, bathroom which is well equipped and a bedroom with good windows and balcony with a view over the pool. the kitchenette is quite small and unfortunately of a poorer quality than the rest of the apartment. There is no kettle or toaster, and although the microwave has a grill, when we attempted to use it to toast bread, it fused the electrics for the flat. A few hours after calling reception maintenance arrived and their fix was that we instead place the wire grilling rack over the hob (there is no oven) instead, and they warned us not to use the grill in the microwave again. The rest of the open kitchen-lounge is spacious, the TV had many channels, most of which are in German. You'll notice this outside too, as every morning a large portion of the sunbeds around the pool had towels on them. Although the hotel says reserving sunbeds isn't permitted, we never saw this rule enforced, and it was frustrating at times when there were few sunbeds free for us to use. The cleaning staff were efficient and the entertainment staff very friendly, however the same cannot be said for the reception staff, who with the exception of one were unhelpful.