Ratings based on 39 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by MEI KIT

High Quality Hotel in Maldives

Posted 06-Feb-2017 on Hotels
The hotel is amazing to spend a great holiday with my husband.
2 out of 5
by Cheuk Nga

Keep your expectation low

Posted 03-Jan-2017 on Hotels
1.Don't come for honeymoon we emailed our wedding certificate for hotel's reference twice, 1 sent 10 days before check-in, 1 sent right before check-in as per request and mentioned to 4 staff at least . None honeymoon decor or drink was offered until the 2nd day evening after we complained that noon. Those fruits and wine were placed on a table that surrounded with our belongings. 2.Please reconfirm your gender with hotel beforehand they mixed up my gender with my husband's, resulted in wrong domestic flight ticket for the hotel and luckily they amended the mistake in the return flight. Hotel should check with us in advance if there is a doubt 3.Wrong massage treatment be served due to gender error? Our gender is still wrong when we check-in, we went for massage together and our treatments were reversed. 4.Clogged toilet it's my 2nd time to experience this issue among over 20 hotels I had stayed. The toilet bowl clogged at night on our arrival day. Fortunately, their staff came within 30mins to solve this issue. 5. Fence for private pool is too low there is a fence about 1m height on one side of the private pool, we got a neighborhood who stood for an hour looking around ........... 6.Hiding the domestic flight transportation option until we asked Seaplane was the only transportation option they raised in their first email. Domestic flight transport detail was provided since we asked why the cost listed in their website is cheaper.
5 out of 5
by David Peter from Hong Kong

Best holiday ever

Posted 07-Aug-2016 on Hotels
Perfect honeymoon destination
4 out of 5
by A verified traveller

Posted 26-Apr-2016 on Hotels
Almost everything need to book, say spa, dinner, lunch etc, seems “fully booked” is the model ans. and only available after tomorrow.
5 out of 5
Recommended
for Couples
by A verified traveller from Sydney, Australia

LOVED Centara!

Posted 22-Dec-2015
Pros: Staff are AMAZING! Friendly and hospitable. Daily massages included! The best Reef I have ever snorkelled, right off the back deck of our bungalow.
Cons: Wine/bubbles in the minibar. Dress code for the Buffet- I could wear a sleeveless dress but my hubby had to have a tshirt, no singlet
Location: No need to leave the island- so much to do there! We took the Whale Shark Snorkelling trip, but didn't see one. I would still recommend it though!
We have just returned from our 8 night honeymoon at Centara, where we had the most wonderful time. Centara is a tropical island PARADISE! Our over-water bungalow was clean, tidy, cool, quiet and private. There's nothing more magical than waking up to the most beautiful blue water outside every window of the room! Our bathroom was modern, with a jacuzzi, and the vanity was stocked full of necessary toiletries- very handy if you travelled only with carry-on luggage, which we did (and I highly recommend; you don't need much here!) Centara runs an all-inclusive package, which made it so easy! We packed away our wallets in the in-room safe when we arrived and didn't take them out until we left. You will NEVER go hungry on the island, with Buffet breakfast and a choice of restaurants for lunch and dinner (Buffet, Italian, Thai or Japanese Teppanyaki). Afternoon Tea is served by the pool with a selection of cakes and sandwiches.The food was fantastic. So many choices for drinks at the bars/ restaurants too. I loved the frozen Pina Coladas :) I only wish the in-room mini bar had wines/bubbles as well as beer (I don't drink beer) Loved the daily massages and included tours. We went to the gym a couple of times; It's got what you need for a holiday workout. Hands-down, the best part of our holiday were the staff and other guests we met. Everyone is so friendly and welcoming. We cannot wait to come back to Centara!!
Comment from Hotel Management
05-Jan-2016 by Team Centara Grand Island Resort & Spa Maldives, Hotel Management
Dear Erin, Greetings from Centara Grand Island Resort & Spa Maldives and wish you a prosperous happy new year! Wow! This is amazing and we can’t thank you enough for taking time to convey this beautiful feedback on our resort and most of all, thank you so much for staying with us at Centara Grand Island Resort & Spa Maldives. We have passed this lovely feedback to our team. Our team is so delighted to hear that you loved everything about our resort .Your words are so encouraging and we believe our team would strive harder to deliver better quality service to our guests. It is an amazing feeling to hear that your experience with us was more than you expected, yes!, this is what we try to achieve, that is, to create an experience that will be memorable and beyond your expectation. Once again many thanks for this beautiful feedback and we look forward to welcome you back at Centara Grand Island Resort and Spa again for a more memorable experience next time. Sincerely, Team Centara Grand Island Resort & Spa Maldives
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Magical

Posted 30-Oct-2015
Our first time staying in a Bangolo room with the actual resort being the island. It was an amazing romantic experience and I definitely would recommend anyone on their honeymoon and with family to go here!!
Comment from Hotel Management
04-Jan-2016 by Team Centara Grand Island Resort & Spa Maldives, Hotel Management
Dear Jessica, Greetings from Centara Grand Island Resort & Spa Maldives. We thank you for taking time to convey your feedback on our resort and thank you so much for staying with us at Centara Grand Island Resort & Spa Maldives. We are delighted to hear that you loved your experience with us. These words are encouraging and we believe our team would strive harder to deliver better quality service to our guests. We have shared your feedback with our team and they are so happy to hear that your experience with us was magical and to your expectation. We are also glad to hear that you loved our bungalows and we hope to deliver an experience that is beyond your expectation on your next stay with us. Once again many thanks for the feedback and we look forward to welcome you back at Centara Grand Island Resort and Spa for better experience next time. Sincerely, Team Centara Grand Island Resort & Spa Maldives
5 out of 5
Recommended
for Couples
by Berta M.

Awesome young couple holidays

Posted 01-Jun-2015 on Ebookers
We have spent an amazing week at Centara Grand Island Resort. All the facilities at the resort are high quality. Our Beach Villa had direct address to the coral reef. The coral reef is beautiful. You can find there different species of colorful fishes, reef sharks, rays and turtles. We have been diving/snorkeling in many places (Australia, Fiji, Mexico, Indonesia) in the last years and this is one of the best coral reefs that we have ever seen. The diving center is super professional. They arranged divings at house reef (including a wreck) and at different locations. The water sports center cree has been amazing with us, making efforts everyday to ensure that we had the best holidays. We would like also to refer the good quality of all the restaurants and the spa. If you are planning to go to Maldives, the best option is Centara Grand Island resort. We are looking forward to coma back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from I

Very beautiful

Posted 03-May-2015
We had a wonderful time at Centara Grand, the staff were very warm and friendly, the food in all the restaurants were of very high quality and absolutely delicious. I am not the best at leaving reviews but all I can say is that me and my wife had the best time at this resort.
Comment from Hotel Management
12-May-2015 by Voytek Klasicki, Hotel Management
Dear Guest What a great review, Wow!!! Sunny Greetings from Centara Grand Island Resort and Spa Maldives. It has been a pleasure to have you with us and thank you very much for your kind review based on your wonderful experience at Centara Grand Island Resort & Spa, Maldives. Thank you for taking the time to share your experience at the hotel. We were very excited to read your comments and we as a team are very much appreciative of your comments regarding your stay at the Centara Grand Island Resort & Spa, Maldives. We are looking forward to welcoming you back to our hotel again. Yours Sincerely,
5 out of 5
Recommended
for Families
by A verified traveller from Dubai

Amazing!

Posted 06-Apr-2015
Pros: Everything is just perfect!
Cons: They are going under room renovation. So I don't have anything to say.
Location: Reef is just there. Local island is few minutes and they have a daily trip.
I had been in the Maldives couple of times before, Centara is so far the best hotel with all inclusive from food to activities and trips. Is the best hotel for families. Make sure once you arrive to the hotel to make all the bookings for the restaurants and spa.
Comment from Hotel Management
21-Apr-2015 by Resort Manager, Hotel Management
Dear Guest What a great review, Wow!!! Sunny Greetings from Centara Grand Island Resort and Spa Maldives. It has been a pleasure to have you with us and thank you very much for your kind review based on your wonderful experience at Centara Grand Island Resort & Spa, Maldives. Thank you for taking the time to share your experience at the hotel. We were very excited to read your comments and we as a team are very much appreciative of your comments regarding your stay at the Centara Grand Island Resort & Spa, Maldives. We are looking forward to welcoming you back to our hotel again. Yours Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveller from Wisconsin

Beautiful island with amazing snorkeling & staff!

Posted 28-Nov-2014
Pros: Cleanliness, staff friendliness, beauty of the island.
Cons: For people that don't like seafood the options are limited, but there is still enough to keep yourself full.
Location: Location offers unbelievable snorkeling, trips to swim with whale sharks, watersports, visit a local island to see lifestyle, fishing, etc.
The Centara Grand Island Resort was spectacular. The water and snorkeling are beyond words, just amazing. The staff was friendly and helpful and ensured we were having a terrific stay during our honeymoon. We have nothing negative to say about our stay.
Comment from Hotel Management
21-Apr-2015 by Resort Manager, Hotel Management
Dear Guest What a great review, Wow!!! Sunny Greetings from Centara Grand Island Resort and Spa Maldives. It has been a pleasure to have you with us and thank you very much for your kind review based on your wonderful experience at Centara Grand Island Resort & Spa, Maldives specially on snorkeling, staffs. Thank you for taking the time to share your experience at the hotel. We were very excited to read your comments and we as a team are very much appreciative of your comments regarding your stay at the Centara Grand Island Resort & Spa, Maldives. We are looking forward to welcoming you back to our hotel again. Yours Sincerely,