Dear Kristy,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for writing such a positive review on Trip Advisor.It is such a pleasure for us to deliver special moments to our guests, and we feel privileged to work in such a wonderful setting where "paradise" is just within our backyard, and to be able to add our “amazing touch” every day and thank you for mentioning our wonderful colleague Amanulla from the Housekeeping Department, he is truly a gem in our team.We look forward to seeing you again soon here in paradise.Be well and stay safe.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Gareth,Greetings from the island paradise of Maldives!What fabulous messages, thank you, they tell the story of your stay!We are thrilled to read your review, and thank you for sharing, particularly as you call our staff from various sections who are by nature are very kind- and warm-hearted individuals. They are also amongst our most celebrated team members in the resort and thank you for mentioning Nabil and Islam.Lastly, we hope we will have the opportunity to welcome you back to Centara Grand Maldives again one day soon.Wishing you a blessed year ahead. Be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Raad,Greetings from Centara Grand Island Resort & Spa Maldives.Regret to note that we could not verify your low rating based on this lack of information pertaining to this review.We would be happy to assist should you have any further inquiries needed from our end.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Marcelo Curvello Araujo,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you so much for your wonderful remarks. It’s always a pleasure to have you as our guest, and we hope that you have reached home safely.We truly hope that you have enjoyed your holiday in one of the world's most beautiful destination. It feels great to know that you had embraced the natural beauty of the island and complimented the extra warmth of a genuine Thai and Maldivian welcome from our colleagues and thank you for mentioning Monir, our staff from the Housekeeping Department.Until then, stay safe, take care and have a blessed year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear ROSHNI,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your 3-star rating here.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Chinmay,Thank you for your amazing review of your recent visit to Centara Grand Island Resort & Spa Maldives.We look forward to welcoming you back, for the next chapter in your Centara WOW moments.Wishing you and your family a great New Year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear toru,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you very much for taking time to write in your positive impressions of your recent stay. We truly enjoyed having you on our island and glad to hear that you enjoyed every aspect of our services. We are so proud to have such a great team and thank you for recognizing their efforts as well.We look forward to seeing you again soon.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Luke, Greetings from the island paradise of Centara Grand Maldives.We are extremely pleased and humbled to know that you had the most wonderful island paradise escape with us here at the resort. Indeed, our island is most exceptional, and no aspect is overlooked when it comes to ensuring maximum comfort for our guests.The Centara team is made up of amazing individuals who come together and work as a team to deliver the most memorable experience for all our guests and we thank you for mentioning our colleagues here namely Afsal, Sunny and Chef Justin for all their exceptional service delivery.It was a delight to have you with us, and we look forward to welcoming you back to the island of your own making soon.Stay safe and be well wherever you are now.From all of us,Centara Grand Island Resort & Spa Maldives Team and Management

Thank you for the feedback, Look forward to see you again

Dear Evelyn,Warm greetings from Centara Grand Island & Spa Maldives and thank you for the five-star review. We greatly appreciate your wonderful feedback.All of us are overjoyed to know that you were blown away by your experience and also it was so gratifying to read the highlight of so many different aspects of your stay with us; mentioning you felt happy and safe, clean, great food and most importantly how wonderful our team has been and thank you for mentioning Hassan from Best Dives Maldives.We are so glad you had a wonderful time with us during your stay and hope to welcome you back very soon!Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Toni, Thank you for the amazing recommendation and for tagging us as a 5-star rating on Expedia. We truly hope that you have enjoyed your holiday in one of the world's most beautiful destinations. We are truly happy that we have made this possible during your stay. Your positive impressions and feedback will be shared with the rest of the team especially to all those mentioned here as this will inspire even more to offer uniquely personal and memorable experiences. Once again, our sincere appreciation and hope to welcome you back again for another amazing Maldivian experience. Stay safe and be well. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Dewei, Thank you for the full rating and you made our day.Once again, our sincere appreciation and hope to welcome you back in the near future for another amazing Maldivian experience.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Wing Cheong,Thank you for the full rating and you made our day.Once again, our sincere appreciation and hope to welcome you back in the near future for another amazing Maldivian experience.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear leonardo,Warm greetings from paradise, Maldives!Thank you for sharing your fabulous experience with us and for sharing this to Expedia readers and travelers looking for the perfect resort holiday destination.We are so grateful to know that our team have succeeded in exceeding your expectations. We will certainly share your positive comments to Anurag, Sunny and Habib for taking special care of you who undoubtedly made a difference in your stay.Thank you once again for recommending us so highly. We would be happy to welcome you back to the Centara Family very soon.Wishing you and your family a blessed year ahead. Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Vineshkumar, Greetings from Centara Grand Island Resort & Spa Maldives.We hope that you have reached home safely and really appreciate your positive feedback on us.What an honor it is to be among your favorite destination. The entire Centara family appreciate your thoughtful words to our resort, and we hope we will continue to be your first thought when planning for your trips to come.We look forward to hosting you again soon for another fantastic experience, and we would like to take this opportunity to express our gratitude and appreciation of your support towards our Thai brand.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Justin,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Richard,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Ailene R,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your amazing feedback here on Expedia.We are truly pleased to read your positive comments and we wish to assure you that we will not miss to thank our colleagues who had all made your visit a memorable one.Thank you once again and we look forward to welcoming you back to our little slice of paradise soon.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mark,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Lana,Greetings from Centara Grand Island Resort & Spa Maldives.We hope that you have reached home safely and really appreciate your feedback on us and for allowing us to respond to your comments here.First of all, please accept our heartfelt apologies for the inconvenience that you have experienced during your stay with us. We would like to personally assure you that our guest's health, safety and wellbeing is our utmost priority and we have taken the necessary steps including following all the mandatory guidelines and safety protocols set by the Health Protection Agency (HPA) and the Government of Maldives.We have checked with our Front Office team that you had communicated with, and sadly we did not find any records of developed symptom, or any illness reported to the resort Doctor. Hence, a proper investigation could have been initiated during your stay. Should our team had been notified earlier regarding the severity of your condition, we would have offered further medical assistance and/or laboratory testing immediately. We would like to clarify that our water safety monitoring and water bottle disinfection process was maintained as per the standards, records were available and verified. Our external monthly analysis report did not indicate presence of any pathogens in the drinking water. A large volume of water bottles were distributed to different outlets and villas within that period and if the suspected source was the bottled drinking water, the outbreak would have been massive considering the occupancy and water consumption at that time. We do however sincerely hope that you have since fully recovered from this ordeal and that this matter has not too severely overshadowed your time with us.We appreciate your feedback and certainly hope that the above concerns communicated will not deter from your future stays with us. In addition, hopefully it clears the points for future guests who is considering visiting our lovely island resort and team.On another note, we also would like to thank you for highlighting the pristine beauty of our island and the kind hospitality extended by our team members.On behalf of all of our colleagues on the island, we would like to wish you and your loved ones a healthy and safe year ahead. See you again soon.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Katrina,Thank you very much for taking the time to share the highest rating for us following your recent stay here at Centara Grand Maldives.We are looking forward to extending another Centara experience with you, here on our chic paradise once again in the near future.In the meantime, stay safe!Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear WAKANA,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for taking the time to share this excellent rating. We are happy to hear that you have enjoyed our resort experience, the professional hospitality and appreciated the positive attitude of the team. We are glad you had a wonderful time with us during your stay and hope to welcome you back very soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mark,We were all delighted reading your review here on Expedia. From all of us at Centara Grand Maldives, a very sincere thank you for taking the time to post such an overwhelming review of your experience with us.It was indeed a pleasure being your host during your recent island getaway in our little piece of paradise and we hope to see you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Scott,Greetings from Centara Grand Island Resort & Spa Maldives.With so many great places to choose from, it’s an honor that you decided to select Centara Grand and it sounds like we have made a great first impression. We are so pleased to hear you found our product and services to your liking as we are committed to providing high-quality customer service, and thank you for mentioning our colleague, Chanapha from the Reception for her competent service.We look forward to seeing you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Daniel,Greetings from Centara Grand Island Resort & Spa, Maldives.We really appreciate you taking the time out to share your experience with us. We thank you for your comments regarding our customer service and that our staff members take their roles in our industry to provide the quality customer service that our guests expect.We hope that you have taken some amazing experiences and everlasting memories from this island. Nevertheless, we look forward to welcoming you again in the future.Wishing you a safe and healthy year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Ng,Thank you for choosing to stay at Centara Grand Maldives on your recent journey to the Maldives and thank you for taking the time to write and share such an amazing review.We are truly humbled to read your comments and to see how much you enjoyed your time here so much. To know that you were able to connect and create beautiful memories that you can cherish for a lifetime means a lot - we love helping guests to do just that.It is truly pleasing to see too, that Choppi, Saafai, Sathish, Sojib, Green and Santa went above and beyond to ensure that your stay was a truly magical and unforgettable one.We hope that we will have the opportunity to welcome you back to our beautiful paradise one day soon.We hope that you're doing well wherever you are now.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Issarawudhi,We were all delighted reading your review here on Expedia. From all of us at Centara Grand Maldives, a very sincere thank you for taking the time to post such an overwhelming review of your experience with us. It was indeed a pleasure being your host during your recent island getaway in our little piece of paradise and we hope to see you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Robert,Greetings from Centara Grand Island Resort & Spa Maldives.We appreciate your thoughts and for sharing your comments with us. We are glad that you have enjoyed your stay experience as well. Looking forward to welcoming you back soon.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Amirmahdi,Greetings from the island paradise of Centara Grand Maldives.We are in high spirits reading your rating on us, thank you!See you soon and take care wherever you are now.Sunny Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Timothy Steven, thank you for taking the time to tell us about your experience at Centara Grand Maldives. We hope that you have taken some amazing experiences and everlasting memories from this beautiful island. Wishing you a successful and great year ahead and hope to see you again soon. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Sarah, thank you for taking the time to tell us about your experience at Centara Grand Maldives. We hope that you have taken some amazing experiences and everlasting memories from this beautiful island. Wishing you a successful and great year ahead and hope to see you again soon. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Ms. Jacqueline, Greetings from Centara Grand Island Resort & Spa Maldives. We hope that you have reached home safely and really appreciate your positive feedback on us. What an honor it is to be among your favorite destination. The entire Centara family appreciate your thoughtful words to our resort and we hope we will continue to be your first thought when planning for your trips to come. We have also taken note on your comments in regards to our staff engagement on the face mask protocol. Hence, our team will review this areas for internal improvement as soon as possible. We look forward to hosting you again soon for another fantastic experience, and we would like to take this opportunity to express our gratitude and appreciation of your support towards our brand. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mohamad, Greetings from paradise, Maldives! We hope that you had an amazing stay with us here at Centara Grand Maldives and have managed to capture some everlasting memories for you to bring back home. We look forward to your next visit and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Sukruth Nagarimadugu,Thank you for taking the time to tell us about your experience at Centara Grand Maldives.We hope that you have taken some amazing experiences and everlasting memories from this beautiful island.Wishing you a successful and great year ahead and hope to see you again soon.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Benjamin,Thank you very much for taking the time to share the highest rating for us and your feedback following your stay here at Centara Grand Island Resort & Spa Maldives. We are very glad to hear your appreciation for our team.We are looking forward to extend another Centara experience with you, here on our chic paradise once again in the near future.In the meantime, stay safe.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Richard B, Greetings from Centara Grand Island Resort & Spa Maldives. We hope that you have reached home safely and really appreciate your positive feedback on us. What an honor it is to be among your favorite destination. The entire Centara family appreciate your thoughtful words to our resort and we hope we will continue to be your first thought when planning for your trips to come. We look forward to hosting you again soon for another fantastic experience, and we would like to take this opportunity to express our gratitude and appreciation of your support towards our brand. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Marc, Greetings from Centara Grand Island Resort & Spa Maldives. Your 5-star rating truly warms our hearts, and reminds us as to why we are in this business. We look forward to be at your service once again. Stay safe and take care wherever you are. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Claire Louise, Greetings from Centara Grand Island Resort & Spa Maldives. With so many great places to choose from, it’s an honor that you decided to select Centara Grand and it sounds like we have made a great first impression. We are so pleased to hear you found our product and services to your liking as we are committed to providing high-quality customer service. We look forward to seeing you again soon. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Shane,Greetings from Centara Grand Island Resort & Spa Maldives.Your 5-star rating truly warms our hearts and reminds us as to why we are in this business. We look forward to be at your service once again, and we look forward to your return to create more amazing stories of your vacation.Stay safe and take care wherever you are.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Tamara, Greetings from Centara Grand Island Resort & Spa Maldives. Thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate an amazing experience for you here in the Maldives. We consistently try to improve the quality of services that we offer. Thank you for staying at our little slice of paradise, and we hope that you will consider us for your next vacation! Be well, stay safe and take care wherever you are. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Gary, Greetings from Centara Grand Island Resort & Spa Maldives. Thank you for taking the time to post this feedback and we are glad that you chose to spend time with us. We hope that you have enjoyed our products and services and we were delighted to be at your service. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Melanie, Greetings from Centara Grand Island Resort & Spa Maldives. Thank you for your thoughtful review. We could not be more pleased that you so enjoyed your stay with us, and it is an absolute delight to hear that you left with an excellent impression of the resort. We look forward to having the opportunity to serve you again in the future. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Kinsey,Greetings from Centara Grand Island Resort & Spa Maldives!We look forward to having the opportunity to serve you again in the future.Take care and stay safe.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Jonathan Kirk, Greetings from Centara Grand Island Resort & Spa Maldives. Thank you so much for your visit and for taking the time to share your positive comments with us on Expedia. We know how much your travel plans might have been disrupted over the past months and we are grateful for your choice to stay with us. We are glad that the staff's genuine care complemented so well an otherwise a great visit, and we hope to welcome you back again soon. Stay safe and wishing you a pleasant year ahead. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mario, Greetings from Centara Grand Island Resort & Spa Maldives. Thank you for taking the time to share your feedback and for making our beautiful island your destination of choice on your trip to the Maldives. Should you require any further assistance, kindly do not hesitate to contact us and we will be delighted to be at your service. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear fahad, Greetings from Centara Grand Island Resort & Spa Maldives. With so many great places to choose from, it’s an honor that you decided to select Centara Grand and it sounds like we have made a great first impression. We are so pleased to hear you found our product and services to your liking and we are committed to providing high-quality customer service. We look forward to seeing you again soon and wishing you a Happy New Year. Stay safe and take care. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear aleta shanice, Greetings from Centara Grand Island Resort & Spa Maldives. Providing the highest level of hospitality is our number one priority, and we regret for falling short of meeting your overall expectations which made you decided to rate us as a poor evaluation. We wish to express our sincere apologies for the areas where we as a team and resort did not live up to your expectation. We always try our utmost to ensure guests leave happy, even when some concerns are shared during the stay, we try to correct them during the stay and more so ahead of the departure. We were kept in the loop of all the issues you raised during your stay, and we had shared the same at the time with all our concerned managers. We can say that the team certainly tried their level best to please you following a detailed review of your stay, documentation and interviews with the various team and management members you interacted with. Your review was discussed again in our management meeting as per our normal practice so that all is aware of the points raised and that we may correct any possible shortfalls. We would like to personally assure you that our guest's health, safety and wellbeing especially during this Covid-19 pandemic is our utmost priority and we have taken the necessary steps including following the mandatory safety protocols set by the Health Protection Agency (HPA) and the Government of Maldives, in dealing with any potential Covid-19 cases. In addition, hopefully it clears the points for future guests who is considering visiting our lovely island resort and team. We hope that all is not lost, and if we can be of further assistance for your future visit, please kindly contact us directly at cirm@chr.co.th We hope that you are keeping well and safe wherever you are now. Wishing you a pleasant Happy New Year. Regards, Centara Grand Island Resort & Spa Maldives Team and Management