Panoramic Suite | Beach/ocean view
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Reviews of The Oceanfront Hotel

2.5 out of 5
The Oceanfront Hotel
210 1st Street, Sointula, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 20 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

K

Stayed 2 nights in Sep 2022

8/10 Good

ron, Key West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on-water location with sunset views is fantastic. And staff were friendly and helpful. Would return in Another year just to chill out
Stayed 1 night in Aug 2022
Response from Robin on 29 Aug 2022
Thanks for taking the time to write a review. We appreciate them ! Hope to see you next year.

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 2 nights in Oct 2021

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Robin on 30 Sept 2020
Thanks for staying with us!

8/10 Good

Ellie, Saltspring Island, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful 180 degree view of the straight, the ferry dock and beach. Close to the amazing museum, Coho Joe’s. The bakery and Co-op store. We took in the Bere Point trail and the lighthouse. We had a good time despite the somewhat rainy weather. Interesting place.
Stayed 2 nights in Aug 2020
Response from Robin on 1 Sept 2020
Glad you had a good time and enjoyed your stay. Hope to see you again.

10/10 Excellent

Paul Van Buekenhout

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and serenity in a photographer's paradise!
Sointula is a photographer's paradise! My only regret is that we only stayed for one night. Our room had a water view that you could watch all day long. The beds were comfortable, and the staff were friendly and courteous. There is a kitchen that guests can use to prepare their own food. The water in the hotel is very soft and drinkable. We are hoping to return again, this time staying for a few days of rest and relaxation!
Pulteney Point Lighthouse
Ferry headed to Port McNeill
Rough Bay
Our Balcony
Stayed 1 night in Jul 2020
Response from Robin on 7 Aug 2020
Hi Paul, I am so glad you enjoyed your stay here. Your photos are beautiful. Hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from Robin on 5 Aug 2020
Thank you for taking the time to review us.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff and nice rooms, will visit again
Stayed 1 night in Oct 2019
Response from Robin on 20 Oct 2019
Thank you. Glad you enjoyed your stay.

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, comfortable and had a lovely view of the ocean The manager at the hotel was very helpful. I would use this hotel again in the future
Stayed 2 nights in Sep 2019
Response from Robin on 17 Sept 2019
Thank you for taking the time to do a review. We appreciate every one. Glad you enjoyed your stay.

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Robin on 17 Sept 2019
Thank you for taking the time to write a review. We hope you enjoyed your stay.

10/10 Excellent

Suma, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oceanfront rooms were great with very nice view from the balcony. The room was clean and had everything listed on the website.
Stayed 1 night in Aug 2019
Response from Robin on 17 Sept 2019
Thank you for taking the time to write a review. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Robin on 28 Aug 2019
So glad you had a good stay. Thank you for taking time to post a review. We appreciate it!

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable room
Hotel was right on the waterfront and near the Ferry Terminal so perfect if you needed to get an early ferry ride. Restaurant was overlooking the water. Rooms were comfortable.
Stayed 1 night in Aug 2019
Response from Robin on 15 Aug 2019
Thanks for taking the time to write a review for us. We are so glad you had a good stay!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I did not like the smelling when I got in of the building. The courtin of the washroom was dirty and does not smell good.
Stayed 1 night in Aug 2019
Response from Robin on 9 Aug 2019
I am sorry you were not happy with your stay here. Our hotel is open to the ocean breezes so the only thing I can think of in regards to the smell is that my husband was smoking fish the day you came. The wind does tend to blow that smell throughout the building. Sorry about that. We have checked all the shower curtains carefully. Thanks for letting us know.

8/10 Good

Misty, Brentwood Bay, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quirky little hotel was a lovely stop on our trip to Malcolm Island. It's an older property, but it had everything we needed at the end of a long day of exploring. It was evident that the owners are working hard on updates, upgrades and renovations. My personal favourite was the crocheted afghans on the chairs on the deck. Such a homey touch!
Stayed 1 night in Aug 2019
Response from Robin on 9 Aug 2019
Thanks for taking the time to write a review for us. I'm happy you liked the afghans and the deck chairs. It is such a great place to relax! We hope you will come back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Robin on 14 Aug 2019
Thanks for taking the time to give us a review. We appreciate it!

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Beautiful view from the deck and wonderful to hear the sound of the waves at night.
Stayed 1 night in Jul 2019
Response from Robin on 22 Jul 2019
Thank you! Glad you enjoyed your stay.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Great stay. Room was brand new and clean. Bed very comfortable. Awesome patio. Only down points were hearing early ferry horns and a bathroom fan that we couldn't seem to turn off. Recommended.
Stayed 2 nights in Jul 2019
Response from Robin on 20 Jul 2019
Thanks for letting me know about the fan Adam. We are happy you enjoyed your stay and thank you for taking time to give us a review.

10/10 Excellent

Paula, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the personal attention by the staff and sitting on the balcony in front of the sea. We also appreciated the access to the kitchen (which we used) and the laundry (which we did not need).
Stayed 2 nights in Jun 2019
Response from Robin on 2 Jul 2019
So glad you had a lovely time. Thanks for taking the time to give us a review. We appreciate it. Robin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Robin on 19 Nov 2018
Thank you for taking the time to give us a review. We appreciate it!

10/10 Excellent

Roxsane, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All wonderful except the food. Butter chicken? maybe they should buy a Presidents Choice and thaw it when necessary. Bill didn't like his either. I think his was a salad, not sure. Coho Joes food was much better. and I forgot to say the fridge wasn't working .The bed, view, bathroom , etc were A1. also, the staff.
Stayed 1 night in Aug 2018
Response from Robin on 30 Aug 2018
Sorry you were disappointed in your meal. I would have given you something else if I had known. I will certainly check the rooms and see which fridge is not working. Thanks for letting me know. I'm glad you were happy with the rest of the room though. Thanks for taking the time to write a review.

8/10 Good

Alison

Friendly, personal, accommodating staff , room was clean but a little tired. We would stay again
Stayed 1 night in Aug 2018
Response from Robin on 29 Aug 2018
Thanks for taking time to write this Alison. We have updated some rooms already and our plan is to update the oceanfront balcony rooms this winter. Glad you had a good stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018
Response from Robin on 22 Aug 2018
Thank you for taking the time to do a review. We appreciate it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Robin on 14 Aug 2018
Thank you for reviewing us!

6/10 Okay

Jr, Victoria bc

Liked: Room comfort
Disliked: Staff & service
I’m not sure who manages this hotel/restaurant but someone should tell them that the customers pay there salary.
Stayed 1 night in Aug 2018
Response from Robin on 8 Aug 2018
I am sorry you are unhappy with your experience here. We pride ourselves on great customer service and I am available in person to assist with any difficulties. If you would like to tell me what happened please message me through Expedia and I will address the issue. Thanks,

8/10 Good

cynthia, Victoria, BC

Liked: Cleanliness, staff & service
north island retreat
Sointula was a lovely little town with very friendly people and beautiful shoreline to visit. We stayed in a room with oceanview beach front balcony, a perfect spot to watch sunset. Very friendly and resourceful hotel staff ready to help making your stay more comfortable and enjoyable. Due to the age of the building, sound proofing is not great, so bring a pair of ear plugs if you're sensitive to noise. Other than that, I really enjoyed my stay at Oceanfront Hotel :)
Stayed 1 night in Jul 2018
Response from Robin on 1 Aug 2018
Thanks for taking time to write a guest review. We really appreciate the feedback. We are glad you enjoyed your visit to Sointula.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel right on the ocean. The 20 min ferry ride lands just a few houses down so it's easy access when coming and going off the island. There are stores open certain days/times but gas and grocery is open 7 days a week. The Island is full of nature and lots of little hiking trials. Very friendly perminant residents. Pet friendly. Hotel owners do have a big dog!! Note **Every room is located on the second floor, so if you have mobility issues it could be a problem**
Stayed 2 nights in May 2018
Response from Robin on 19 May 2018
Hi, thank you for taking time to write a review. We appreciate every one! We do have one room on the main floor that we have designed to be wheelchair friendly. It has a twin and a single bed and a balcony. Next time you come I"ll show it to you! Thanks again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Our stay was good! Sointula is a quiet place but an interesting place!
Stayed 1 night in Mar 2018
Response from Robin on 20 Mar 2018
Glad you had a relaxing time!

4/10 Poor

Moira, Victoria, BC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing
The hotel is very outdated. They claim to have free wifi but in fact, we couldn't get a connection for the 2 nights we were there. Perhaps the biggest disappointment was that they have no food available to purchase. When we looked prior to booking, it looked like they have a pub. Well, they do, but no food! Given the coop on Sointula is closed on a Sunday and Monday, choices were very limited. There is a bakery and a cafe close by, but their hours are limited also.
Stayed 2 nights in Jul 2017
Response from Robin on 31 Jul 2017
Thanks for your feedback Moira. We do have 2 take out restaurants but I understand that not everyone wants burgers or pizza. We just don't have enough business here to support a full restaurant, so we let people eat their take out food in the pub. Food and WIFI are our biggest challenges and I am sorry you were frustrated with both.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and relaxed
Very friendly and accommodating staff. Hotel is basic, but the view is incredible.
Stayed 1 night in Jul 2017
Response from Robin on 29 Jul 2017
Glad you like our place. Thanks for staying with us.

8/10 Good

John, L

Liked: Cleanliness, staff & service, room comfort
Room phone not working. Mattress fell through.
Front desk closed at 9 pm. Room phone not working. Rolled off the bed twice at night with big bang as one side of the mattress fell through with big cracking sound. First time, I lifted up the mattress and rearranged the wooden cross bars but happened one more time waking up my wife and me. Not a big deal but needs repair. Others are all good.
Stayed 1 night in Jul 2017
Response from Robin on 30 Jul 2017
This guest did not stay here. The review is written for the hotel he actually did stay at. The guest has agreed that it is a mistake and we are waiting for Expedia to take it down off of our site.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Julianna, Victoria, BC

Liked: Cleanliness, staff & service, room comfort
Cozy room on Malcolm Island
Staff were friendly and happy to offer assistance with amenities and things to explore on the island. The room was very clean and cozy with a comfortable bed. The shower took a long time to heat up but worked great otherwise. Sounds travels easily but other guests were respectful so it did not pose a problem to us. Overall a great stay and we look forward to coming back to Malcolm Island.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the Ocean
Great Inn, you can throw a rock into the water from your balcony. The owners are over the top in insuring you have an excellent visit. If you like to fish, Ray will do everything and all you have to do is reel and fight. The views are out of this world, from my balcony I saw Orcas, otters, humpbacks, and Dolphins.
View from the bedroom
Balcony
Great fishing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach
Staff was great place was very exceptional the rooms have been redone and are clean . The front rooms facing the water are the best a little pricy tho
Response from Robin on 11 Aug 2016
Glad you came and stayed with us! Thank you.

6/10 Okay

Brigitta, Berlin

Sointula is an interesting place
Nice trails, well marked. Hotel was quiet, room was furnished with the essentials, best was the balcony with the view of the ocean except when the fog was in.
Response from General Manager on 3 Sept 2016
Thank you for staying with us and for the review!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice place to stay
Nice stay during Salmon Days festival
Response from General Manager on 3 Sept 2016
Thank you for staying with us. Glad you had fun during Salmon Days!

8/10 Good

Sylvia and Fred, parksville B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view from room
We had a great stay, Staff were very helpful and willing to do whatever we asked. The food in the pub was fantastic, great cook there. Clean room and balcony overlooking the ocean. Housekeeping staff very friendly and helpful. We would go there again!
Response from Robin on 3 Sept 2016
Thank you for staying with us!

6/10 Okay

regular reviewe, g

Liked: Room comfort
Quaint and clean but lacking facilities
One of the female managers gave us good service and did her best u address our needs when we realized there was no restaurant open in the town and we haven't had anything to eat for quite some time. She also adjusted our room rate to reflect the room that we were assigned to which we appreciated. She also brought me some herbal tea so she did her best to ensure our comfort.
Response from Robin on 3 Sept 2016
Thank you for staying with us and for the review!

8/10 Good

Wim

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Robin on 1 Sept 2019
Thank you for taking the time to give us a review. We are glad you enjoyed your stay with us.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Robin on 4 Jun 2019
Thank you for taking the time to write a review. We appreciate it!

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijk en goed. Dit worden vrienden
We kwamen via verhalen van vrienden op Malcom Island/ Sointula . Een zeer klein plaatsje. Veel hotel keuze is er niet. Maar dit is echt een prima en fijn hotel. Niet goedkoop, maar goed. De eigenaar is heel vriendelijk en voorkomend. Gezien het feit dat er zeer lawaaierige mensen in de kamer naast ons zaten, kregen we het aanbod om voor de twee dagen dat we daar zaten naar een andere kamer te verhuizen. Heel fijn aanbod. Bleek meer een appartement te zijn. Omdat we geen boodschappen konden doen. Heeft de eigenaar eten voor ons gemaakt. De volgende dag werden we uitgenodigd om samen met hen en een zestal andere mensen te komen eten.
Stayed 2 nights in Apr 2019
Response from Robin on 15 Apr 2019
It was lovely to meet you both and we are very glad you enjoyed your stay with us. Thank you!