Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Nice Hotel

Posted 28-Aug-2016
Pros: 10/15 minute walk to main areas
Cons: Provide hot food for vegetarians in the breakfast buffet.
Location: Main street for shopping, Plaza Mayor and Palace not to far.
We thought we had paid for a triple room (one double and 1 single bed) however we were given a rollaway bed which was very uncomfortable. Apparently I was told that the hotel does have this combination of room but that was unclear when i booked as I paid extra. No freebies where offered to compensate. Buffet breakfast has no options for vegetarians in the hot section, therefore need to stick to bread and cereal which was a bit disappointing for our 5 day stay, simple hash browns with baked beans would have been nice occasionally.
5out of 5
by A verified traveller from winchester, uk

Grest hotell, no pool

Posted 26-Aug-2016
We stayed two days, location is great and they threw in breakfast for free, beds at very confortable and the breakfast fantastic, friendly staff and also a little gym. But no pool ....
4out of 5
by A verified traveller

Posted 22-Aug-2016
Hotel tranquillo e ben tenuto, la colazione è veramente spettacolare
3out of 5
by A verified traveller from Toronto, Canada

Nice hotel, good location, potentially noisy

Posted 17-Aug-2016
We were given a room facing the Calle Princesa road...extremely noisy, couldn't sleep..staff said they could not do anything about this till next day... Next day we were moved to a different room, facing a different side...all good then...but overall, one our of 3 nights at the hotel was bad...
5out of 5
by A verified traveller from Houston, TX

Beautiful hotel, walking distance to many places.

Posted 15-Aug-2016
We stayed here for eight nought and it was a very nice stay. Highly recommend.
4out of 5
by A verified traveller

Nice hotel

Posted 12-Aug-2016
Great location to get to where you want, tube station nearby. Great staff. Would visit again
4out of 5
by A verified traveller

Hotel centrico y confortable

Posted 11-Aug-2016
El hotel muy bien. El único contra fue que no nos entendimos al pedir información del parking, ya que nos dijeron que había y resulto que no era del hotel. Era un parking público.
5out of 5
by A verified traveller from Crotone

Accogliente elegante e ottima colazione

Posted 03-Aug-2016
Pros: Tutto
Cons: Mettere il bidet
Location: Quasi centrale
Permanenza gradevole,ottima l' accoglienza in albergo ,ottima la colazione ,bellissima la città, unico neo ritardo dei voli al rientro
5out of 5
by A verified traveller from Texas

Madrid Stay

Posted 03-Aug-2016
The hotel staff was extremely helpful. The wifi was dependable. One person in our party was taking internet classes and they had no problem with the internet. The rooms were very nice and A/C worked great.
5out of 5
by A verified traveller from Ontario, Canada

Amazing stay and amazing staff!

Posted 28-Jul-2016
My wife and I stayed at the Melia Madrid Princessa for 10 days and I cannot have asked for a better stay! The rooms were extremely clean and the staff was unbelievably nice and welcoming. The hotel was situated very close to downtown which made it very convenient to get around! I would definitely recommend this hotel to anyone travelling to Madrid!