- Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice but bed was uncomfortable and pillows were horrible.
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Located in Malakal Island, Palau Royal Resort is on the waterfront. Travellers eager for a bit of culture can stop by Etpison Museum, while those wishing to experience the area's natural beauty can explore Long Island Park and Nikko Bay. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Asahi Stadium.
Visit our Malakal Island travel guideHotel was very nice but bed was uncomfortable and pillows were horrible.
Everything are excellent! Staff are all nice and helpful!
Things we liked - Clean and very spacious. The staff is friendly. Good view. Close to diving companies. Things we didn't like - Tours from the company in the hotel were not as good as others that we separately booked from other agencies on the internet. The food at the restaurant is merely okay. We preferred bars nearby. Upon check-in, hardly any instruction was given to use hotel facilities, including the spa and the restaurant. Although we had informed the receptionist that we intend to use a discount coupon, there was miscommunication and they told that we couldn't get it because they couldn't apply the discount backdated in the system. We were offered aroma soap from the spa for compensation, which had the price tag on (*sadly that's not comparable to the discount we could've gained). Quite a disappointment at check-in and check-out, yet the overall stay was good.
단점 바퀴벌레나왔어요 ㅜ 룸 바꿔주긴했는데 원래 청소를 깨끗하게 하지는 않는듯..레스토랑 여직원들이 불친절해요 장점 프론트 직원들은 친절합니다 프라이빗비치 있고 팔라우내에서는 꽤 괜찮은 리조트인것은 확실합니다
It was fantastic vacation. The staff were super helpful and accommodating. I arrived at 0300 and my checkin was at 2pm but they let me checkin at 10am.