Reception

Reviews of Pierre & Vacances Benalmadena Principe

3.5 out of 5
Pierre & Vacances Benalmadena Principe
Calle Los Girasoles, 8, Benalmadena Costa, Benalmádena, Malaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 638 reviews" "
Rating 8 - Good. 281 out of 638 reviews" "
Rating 6 - Okay. 61 out of 638 reviews" "
Rating 4 - Poor. 18 out of 638 reviews" "
Rating 2 - Terrible. 7 out of 638 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from José Luis Saíz Director General on 23 Apr 2024
Dear Graeme,We are grateful for this kind review about your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would be delighted to welcome you back.Take care,José Luis Saíz Director General / General Manager

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from José Luis Saíz Director General / General Manage on 13 Feb 2024
Dear Ryan,Thank you for this feedback about your recent stay at Pierre & Vacances Benalmadena Principe.We would have liked to have met all your requirements. Any suggestions on how we could have improved your experience?We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.Kind regards,José Luis Saíz Director General / General Manager

8/10 Good

cath

Travelled with group
Liked: Cleanliness, room comfort
2 nights in Benalmadena
Good location for getting around the area. Facilities adequate . Reasonable price
Stayed 2 nights in Jan 2024
Response from José Luis Saíz Director General / General Manage on 9 Jan 2024
Dear Cath,We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.We're delighted to hear that you found our location convenient for exploring the area and that our facilities met your needs. Our prime location indeed allows guests to enjoy the vibrant surroundings and access various leisure activities easily. We also take pride in offering well-equipped accommodations at reasonable prices to ensure a comfortable stay for our guests.Best regards,José Luis Saíz Director General / General Manager

8/10 Good

Colin

Stayed 1 night in Oct 2023
Response from José Luis Saíz Director General on 8 Nov 2023
Dear Colin, Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,José Luis Saíz Director General / General Manager

8/10 Good

Paul

Travelled with partner
Liked: Property conditions & facilities
The position for getting to places up and down the coast is perfect for catching the buses.
Stayed 14 nights in Sep 2023
Response from José Luis Saíz Director General / General Manage on 11 Oct 2023
Dear Paul, We would like to thank you for this feedback about your experience at Pierre & Vacances Benalmadena Principe.We are glad to hear that you found our location convenient for exploring the coast and accessing the buses. It's great to know that our position allowed you to make the most of your stay. We apologize if in some aspects we have not met your expectations.We strive to provide a comfortable and enjoyable stay for all our guests, and we will take your feedback into consideration for future improvements.he entire team hope that we may have the pleasure of seeing you again in the future. Kind regards,José Luis Saíz Director General / General Manager

8/10 Good

Simon

Liked: Cleanliness
Room was massive and very clean
Stayed 2 nights in Sep 2023
Response from José Luis Saíz Director General on 2 Oct 2023
Dear Simon, Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe.We are delighted to hear that you found our apartment to be spacious and very clean. Our team works hard to maintain a high level of cleanliness in all our accommodations.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,José Luis Saíz Director General / General Manager

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2023
Response from José Luis Saíz Director General on 16 Aug 2023
Dear Nadia, We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back. Best regardsJosé Luis Saíz Director General / General Manager

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Room comfort
Stayed 6 nights in May 2023
Response from José Luis Saíz Director General / General Manage on 1 Jun 2023
Dear Patricia,Thank you for sharing your opinion after your recent stay.While it seems that overall you were satisfied with your stay we would have loved to have known more while you were with us about what we could have done to make your stay a perfect one. Our team is always available to find solutions and offer assistance at any time, as the comfort and satisfaction of our guests are very important to us.We hope you will give us another chance to provide you with a better experience in the future. Kind regards,José Luis Saíz Director General / General Manager

8/10 Good

Simon

Liked: Cleanliness, room comfort
Great located comfortable hotel
Comfortable apartment in great location, near supermarket. Bed comfortable well equipped kitchen though no oven if you need one. Big balcony with great views of the sea. 3 mins walk to the beach
Stayed 9 nights in May 2023
Response from José Luis Saíz Director General / General Manage on 1 Jun 2023
Dear Simon, Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe.We are thrilled you enjoyed your stay. We are pleased that our proximity to the beach was ideal for you and happy to hear that our fully equipped apartments were just what you needed. We look forward to welcoming you back. Best regards,José Luis Saíz Director General / General Manager

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from José Luis Saíz Director General / General Manage on 15 May 2023
Dear Ian,Thank you for your reviewWe are glad that you had a pleasant stay with us.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,José Luis Saíz Director General / General Manager

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, room comfort
2nd stay here. Great location, lovely apartment everything you need
Stayed 3 nights in Apr 2023
Response from José Luis Saíz Director General / General Manage on 25 Apr 2023
Dear Lesley, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Benalmadena Principe.It is wonderful to know that you enjoyed our location and that you had a great experience.We all certainly look forward to seeing you in the future. Best wishes,José Luis Saíz Director General / General Manager

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice place good value
Stayed 3 nights in Mar 2023
Response from José Luis Saíz Director General / General Manage on 21 Mar 2023
Dear Michael, Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe.It is great to know that you had a pleasant stay with us and found our prices competitive for the services we deliver.We look forward to welcoming you back. Best regards,José Luis Saíz Director General / General Manager

10/10 Excellent

Annette

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was recommended by friends and we were not disappointed. We found the front desk staff very helpful and we loved the location!
Stayed 2 nights in Mar 2023
Response from José Luis Saíz Director General / General Manage on 17 Mar 2023
Dear Annette,We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.We are delighted that you received such excellent service from our team members and that our location was ideal for you.We look forward to welcoming you back in the future. Best wishes,José Luis Saíz Director General / General Manager

10/10 Excellent

HELEN

Liked: Cleanliness, room comfort
Excellent stay!
Another great visit to this hotel!
Stayed 1 night in Mar 2023
Response from José Luis Saíz Director General / General Manage on 16 Mar 2023
Dear Helen, We would like to thank you for your feedback about your experience at Pierre & Vacances Benalmadena Principe.It's a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards.We look forward to welcoming you back in the future. Best wishes,José Luis Saíz Director General / General Manager

10/10 Excellent

John

Stayed 4 nights in Oct 2022
Response from José Luis Saíz Director General / General Manage on 25 Oct 2022
Dear John,Thanks for this great rating!We're happy to hear we hit the mark for you.Thank you very much.We look forward to welcoming you again. Best regards,José Luis Saíz Director General / General Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, very clean, very comfortable beds, and helpful & responsive reception. The location was ideal set back about 400/ 500 metres from sea front with lots of great eateries within easy walking distance.
Stayed 2 nights in Sep 2022
Response from José Luis Saíz Director General / General Manage on 19 Sept 2022
Dear John, We are grateful for this kind review about your recent stay.The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to continue with our efforts.We look forward to welcoming you back. Best regards,José Luis Saíz Director General / General Manager

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2022
Response from José Luis Saíz Director General / General Manage on 15 Aug 2022
Dear Michelle, We would like to thank you for you rating so highly your recent stay. We are glad your stay was perfect. Again, thank you very much. We look forward to welcoming you back. Best regards, José Luis Saíz Director General / General Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Clean and Classy
I've enjoyed the cleanliness of the room and the class of the staff. I'll keep this place starred on my Google Maps.
Stayed 1 night in Jun 2022
Response from José Luis Saíz Director General / General Manage on 20 Jun 2022
Dear Robert, We are grateful for this kind review about your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold the high standards we set ourselves. We would be delighted to welcome you back. Best regards José Luis Saíz Director General / General Manager

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
Lovely apartments
Been to these lovely apartments several times and always nice and friendly stay.
Stayed 3 nights in Feb 2022
Response from Jose Luis Saiz, General Manager on 25 Feb 2022
Dear Anne, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Benalmadena Principe. We are delighted that you had another pleasant experience with us and appreciate your trust in our quality services. Your positive feedback inspires our team to continue upholding our high standards. We look forward to welcoming you back on many more occasions. Best wishes, Jose Luis Saiz, General Manager

10/10 Excellent

HELEN

Liked: Cleanliness, room comfort
Another lovely visit!
Always have a great stay here! Been coming for years. Beds are a tad hard, but we keep returning so !!!...... Love it here never had anything but a lively enjoyable visit! Highly recommend.
Stayed 1 night in Feb 2022
Response from Jose Luis Saiz, General Manager on 26 Feb 2022
Dear Helen, Thank you for this great feedback about your recent stay at Pierre & Vacances Benalmadena Principe. It is always a pleasure to welcome a returning guest and we are delighted to hear that you enjoyed another great experience. Your recommendation is greatly appreciated. We look forward to seeing you again. Kind regards, Jose Luis Saiz, General Manager

6/10 Okay

Clive

Great location, apartment needs some refurbishment
Stayed 13 nights in Jan 2022
Response from Jose Luis Saiz, General Manager on 10 Feb 2022
Dear Clive, We would like to thank you for this feedback about your experience at Pierre & Vacances Benalmadena Principe. While we are pleased that our location was ideal for you, we are sorry that not everything was entirely to your expectations. Please rest assured that we have noted your feedback, and will be considering this for any future improvements. We hope to have the pleasure of welcoming you again. Kind regards, Jose Luis Saiz, General Manager

8/10 Good

Eva

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mario at the front desk speaks English very well and very helpful
Stayed 27 nights in Sep 2021

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Great location and Reception service
Stayed 3 nights in Apr 2021

8/10 Good

Donna, Wishaw Scotland

Travelled with partner
Liked: Cleanliness, amenities
Stay here was very pleasant, cleanliness very good especially at present time. All communal areas cleaned and sanitised regularly. Pool areas especially. Apartments well furnished and roomy, large balcony . They made us feel very safe. The only downside was the WiFi whuch we had to pay fir.would definitely recommend these apartments and would stay here again.
Stayed 10 nights in Jul 2020
Response from Pierre et Vacances Benalmádena Príncipe on 4 Aug 2020
Dear Customer, Thank you very much for taking the time to share your opinion. We are glad that you had a pleasant stay with us. We regret the possible misunderstanding regarding the wifi connection, we inform you that in addition to the premium wifi, we have a free basic wifi. For a next occasion, do not hesitate to ask at reception, we will be happy to inform you and help you with the connection. We hope to see you again very soon. Best regards

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Response from Pierre et Vacances Benalmádena Príncipe on 4 Aug 2020
Estimado cliente, Muchas gracias por su excelente puntuación. Nos alegra comprobar que ha disfrutado de una agradable estancia con nosotros. Esperamos volver a recibirle en una próxima ocasión. Un cordial saludo

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size accommodation, good room facilities and friendly, helpful staff. The buildings, lifts and outside pool area are spotless and well maintained. There is a large supermarket (Mercadonna) within easy reach just round the corner, the beach and promenade (and bus stops to Malaga, Torremolinos and Fuengirola, the Pueblo about 500 metres away). This was our first stay at the Principe and the accommodation was just as described (except that there are no longer DVD players in rooms - unfortunately! Unusually, it rained for a week whilst we were there and this facility would have been useful as the tv system is mainly Spanish channels and UK news channels). Rooms are cleaned,towels and bed linen changed every 4 days. (Guests keep kitchen area clean - cleaning kit incl dishwasher tabs etc provided in room - and also take out rubbish - bins 50 metres from exit. 30 Euro charge if you leave without doing so!). Basic (free) internet is slow but adequate for surfing and Email usage (Premium internet available for extra charge) A print out of your booking voucher is required by reception on arrival. Deposit/credit card copy taken on arrival (but not debited unless additional charges are payable on departure). Standard room allocated with large balcony (unfortunately shaded with side view of sea and mountains) Sunny balcony with view available for extra charge. All in all a good choice for self catering in Benalmadena as long as you are aware of the above beforehand.
Stayed 14 nights in Jan 2020
Response from Pierre et Vacances Benalmádena Príncipe on 17 Feb 2020
Dear Customer, Thank you very much for taking your time writing your comment. We are glad that your stay with us has been positive and it will be a pleasure to welcome you again very soon. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely location near to beach and centre of town. Apartment slightly dated but spacious with lovely balcony.
Stayed 7 nights in Jan 2020
Response from Pierre et Vacances Benalmádena Príncipe on 17 Feb 2020
Dear Customer, Thank you very much for sharing your opinion. We are glad you enjoyed a pleasant stay with us. We hope to welcome you again in a future occasion. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Pierre et Vacances Benalmádena Príncipe on 3 Jan 2020
Dear Customer. Thank you very much for your score. We hope you enjoyed a pleasant stay with us. It will be a pleasure to welcome you again in a future stay. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for beach and town. Apartment very reasonably priced and has everything you need. We didn't try pool as was late November and closed - but pool area looked lovely. Reception staff very friendly and helpful.
Stayed 3 nights in Nov 2019
Response from Pierre et Vacances Benalmádena Príncipe on 7 Jan 2020
Dear Customer, Thank you very much for sharing your opinion. We are glad you had an excellent stay with us. It will be a pleasure to welcome you again in a future stay. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would rather have had rooftop balcony like last october
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooms plenty of space large terraces pool area & pool very clean
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean apartments with everything you need. Only thing that the apartment could do with is a better quality mattress. Been 5 times all in and this was as enjoyable as the first time.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small appartment has everything you need. Nice and clean. My only complaint is that the beds are quite hard. Reception desk are very helpfull.
Stayed 14 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very run down furniture and fittings. Have visited the hotel often but this time were not asked to pay pay the extra 50 euros and we were possibly put in a flat in great need of modernisation for that reason. Also Food and drinks at the bar were different prices when served by different staff!! Many signs displaying food prices but were only happy hour
Stayed 6 nights in Oct 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you for taking your time to share your opinion. We are really sorry if we have not fully met your expectations on this visit. We inform you that some of our apartments have an additional supplement due to their particularity, such as their preferential location, views of the pool or the sea, spaciousness of the living room and terrace.. This features are always in high demand and they are the reason why we had to create a special typology. Most of our regular customers contact us in advance to tell us their preferences of apartment and reserve them, but also, depending on availability, we offer this upgrade option upon arrival. We assure you that our cleaning and maintenance team works hard to keep all our apartments in perfect conditions, whatever their typology, in order to offer our customers the maximum comfort. We really regret that your impression was not entirely positive on this occasion. We regret your comments about the bar next door. We inform you that despite being a business outside the management of Pierre et Vacances, we have transmitted your impresions to the responsible for this business in order to they take the necessary measures. We hope you will give us the opportunity to welcome you on a next occasion to show you the true quality of our services and change your perception of this last stay. Best regards

10/10 Excellent

Verified traveller

Stayed 10 nights in Sep 2019
Response from Pierre et Vacances on 17 Oct 2019
Dear Customer, Thanks for your score. We hope you had a pleasant stay in our apartments. It will be a pleasure to see you again very soon. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff on reception were excellent and the apartment was very quiet. Great find and about 3 minutes from beach. Train station also within easy reach although up hill on return journey!
Stayed 6 nights in Oct 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you for your comment. We are glad you had a pleasant stay with us. We will be happy to welcome you again on the next occasion. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thanks for your score. We hope you enjoyed a pleasant stay with us. It will be a pleasure to welcome you again on a next occasion. Best regards

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019
Response from Pierre et vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thanks for your score. We hope you enjoyed a pleasant stay with us. It will be a pleasure to welcome you again on a next occasion. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the beds are like lying on concrete
Stayed 9 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you for sharing your opinion. We hope you enjoyed a pleasant stay with us. We are sorry if the beds have not been entirely to your liking. We take note of your impression to try to adapt to the tastes of all our customers. We hope to have the pleasure of seeing you again in our facilities. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location good appartment ,lovely and clean. Be back in may if available i
Stayed 14 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you very much for your excellent comment, we are glad to have lived up to your expectations. It will be a real pleasure to see you again in May. Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough said... Pool area terrible sun loungers filthy area around pool filthy staff friendly enough can't rate food cos wouldnt eat there..rooms not bad but need renovations whole hotel could do with a good renovation only good thing is it's central to everything
Stayed 6 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you for taking your time in writing your comment, although we deeply regret your negative impression about some aspects of our establishment. We assure you that our main objective is to achieve maximum satisfaction from all our customers and we will continue working hard to improve every day. We hope to have the opportunity to welcome you on a next occasion and to show you the true quality of our facilities and services. Best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean & peaceful place in a great location. However, when staying for 5 nights it doesn't make sense to clean & change towels & Linen on the 4 day. When I asked at the reception on the 3rd day to get more toilet roll for our room I was told there is a charge, which sames crazy! However this was restocked on cleaning day. Checked out is 12pm which it good, but you do get a knock on the door at 11.45am. If you don't take out the bins on the final day there is a charge of €30. Luggage room is provided on day of departure if late flight however no shower room provided.
Stayed 5 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you very much for sharing your experience. We hope you enjoyed a pleasant stay with us. We inform you that in general, the cleaning included in the apartment is every 4 nights, but if you have any preference and ask in advance at the reception, we can adapt it. For a next occasion, do not hesitate to ask us. We apologize for the possible mistake if the cleaning service knocked on your door before the departure time. We assure you that this is not our usual procedure. We take note of your opinions and suggestions to improve every day. It will be a pleasure to welcome you again in a future stay. Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and balconies very spacious and clean. Pool area does not get the sun until 12 in the afternoon we also got told to buy our own toilet roll after we used 2 rolls between 4 people.
Stayed 4 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 17 Oct 2019
Dear Customer, Thank you very much for taking your time to share your opinion. We hope you enjoyed a pleasant stay with us. We inform you that our establishment hold the category of tourist apartments, whose services are governed by current legislation and are duly published. We really regret the possible misunderstanding expecting for the same service that a hotel can offer. Our guests find everything they need in the apartment upon arrival. It is included a cleaning of the apartment with change of sheets and towels and replacement of toilet paper every 4 nights. Any other additional service during the rest of the stay, is at the expense of the customer. Pierre et Vacances has a wide range of hotels and apartments. For a next occasion, do not hesitate to contact us, we will be happy to help you to choose the establishment with the services that best suits your needs. Thank you very much again for your opinions and suggestions, we take note of them and we will continue working to improve every day. We hope to have the pleasure of seeing you again in a future stay. Best regards

10/10 Excellent

Garrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 2 Oct 2019
Dear Customer, Thank you very much for your feedback. We are glad you enjoyed an excellent stay with us. We will be more than happy to see you again in our facilities. Best regards

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019
Response from Pierre et Vacances Benalmádena Príncipe on 2 Oct 2019
Dear Customer, Thank you very much for your feedback. We hope you had a pleasant stay in our apartments. It will be a pleasure to welcome you again very soon. Best regards