Ratings based on 277 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Uk

Lovely portion on the beach.

Posted 14-Apr-2017
Excellent reception staff. Food is very overpriced in the main restaurants and service slow on the pool bar and foyer restaurant. Half hour wait for drinks and sandwiches. Some guests reserve sun loungers by the pool with the pool attendants and do not turn up to use them until mid afternoon. Not enough to go round as a result. Very clean rooms . Good concierge and doormen.
Comment from Hotel Management
17-Apr-2017 by General Manager, Hotel Management
Dear mpsuetikon, Thank you very much for choosing Kempinski Hotel Bahia and for your review. We are glad that you enjoyed the hospitality and friendliness of our staff, and our exquisite rooms. However, we regret to hear that we have not been able to meet your expectations regarding our culinary offerings and pool loungers. Please accept our sincerest apologies and rest assured that your constructive comments have been forwarded to the related departments for further assessment and therefore immediate action. Thank you once again for your feedback as I will be looking forward to welcoming you back in our hotel. With kindest regards, Carla Lopes, General Manager
5 out of 5
by Frances

Beautiful hotel just outside Estepona town

Posted 25-Mar-2017 on Hotels
A beautiful hotel with great ambience, friendly yet efficient staff, an excellent breakfast buffet with everything you could desire. About 35/40 minutes walk outside Estepona which is very worth the effort.
Comment from Hotel Management
27-Mar-2017 by GM, Hotel Management
Dear Mr. Frances, Thank you very much for choosing Kempinski Hotel Bahia and for your wonderful feedback. I am glad that our strategic location and rich signature breakfast were to your satisfaction. Thank you once again and hope to welcoming you back soon. Kind Regards, Carla Lopes, General Manager
4 out of 5
by Albert

Posted 14-Mar-2017 on Hotels
Absolutely great as usual- only thing was tv channels were scrambled and even after reporting this it wasn't changed- but otherwise service excellent, amazing breakfast, spa wonderfully relaxing
Comment from Hotel Management
16-Mar-2017 by GM, Hotel Management
Dear Mr. Albert, Thank you for choosing our hotel and for your feedback regarding your stay. We are glad to hear that you have enjoyed our signature breakfast, relaxing spa, and the service provided by our welcoming staff. We apologize for the problem you encountered with the TV channels and please rest assured that it was forwarded to the related department. Thank you once again for your review and we hope to welcoming you soon in the near future. Kind Regards, The Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely 5 star hotel.

Posted 10-Mar-2017
I had a lovely stay. Wonderful breakfast and helpful staff
Comment from Hotel Management
10-Mar-2017 by The Management Team, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Bahia and for your wonderful feedback. We are glad that everything was to your satisfaction including our well trained staff and signature breakfast. Thank you once again for your feedback and hope to welcoming you soon in the near future. Kind Regards, The Management Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Beachfront luxury out of season steal!

Posted 16-Feb-2017
Location is fabulous. Don't be put off by its roadside position. I was a lone, female traveler on business and was treated with respect and a great welcome. Huge room with a partial sea view, palatial furnishings and a huge bath. Glorious pool area and right on the beach. You can walk for miles. The hotel was pretty empty and parts being refurbished but the sumptuous breakfast on the sunny terrace was perfect. I'd definitely return out of season.
Comment from Hotel Management
20-Feb-2017 by General Manager, Hotel Management
Dear Twiglet54, We are grateful that you chose Kempinski Hotel Bahia for your business trip and for providing us with such a heartwarming feedback. We are glad that everything was to your satisfaction including our signature breakfast and well-trained staff. Thank you once again for your review as we will be looking forward to welcoming you back soon in our hotel. Kind Regards, Carla Lopes, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Weekend Break

Posted 14-Feb-2017
The hotel was first class. The staff were friendly and attentive throughout. The food in the restaurant was delicious and very well presented. The half board deal we got was very good value.
Comment from Hotel Management
15-Feb-2017 by Carla Lopes, Hotel Management
Dear clarmcd, I would like to start by thanking you for choosing Kempinski Hotel Bahia and for your wonderful review. I am pleased to know that our devoted staff and numerous culinary offerings were to your satisfaction. Thank you once again for your feedback and I will be looking forward to welcoming you again in the near future. Kind Regards, The Management Team
5 out of 5
by A verified traveller

Great hotel with superb service

Posted 12-Feb-2017 on Hotels
We had a really pleasant stay and enjoyed it a lot! Breakfast buffet is worth every penny.
Comment from Hotel Management
15-Feb-2017 by General Manager, Hotel Management
Dear guest, Thank you for choosing our hotel and for your great feedback. We are glad that the service provided by our well trained staff and our rich breakfast were to your satisfaction. Thank you once again for your feedback and looking forward to welcoming you back in the near future. Kind Regards, The Management Team.
4 out of 5
by Bruce

Posted 18-Jan-2017 on Hotels
Great for a quick overnight at the airport. It was raining, and I did not even have to go outside.
Comment from Hotel Management
30-Jan-2017 by General Manager, Hotel Management
Dear Bruce, Thank you for choosing our hotel and for your feedback. We are glad to hear that you enjoyed your stay with us and looking forward to welcoming you again soon in a sunny day. Kind Regards, The Management Team.
3 out of 5
by A verified traveller from london

Nice hotel, but you have to pay to park

Posted 15-Nov-2016
Pleasant enough, but the piped music is repeatative and boring, after a 10 day stay is enough to drive you mad
Comment from Hotel Management
17-Nov-2016 by GM, Hotel Management
Dear GR, Thank you for your recent stay and for taking your time to write this review. We are happy that you enjoyed your vacation. Regarding the music we have taken notes of your suggestions and will take them into account for further improvements. Again thank you for your input. We are already looking forward to your next stay! Kind regards, Carla Lopes General Manager
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Oct-2016 on Hotels