Balcony view

Reviews of HA Hotel Trebol

1 out of 5
HA Hotel Trebol
C/ Moreno Carbonero, 3, Málaga, Malaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 344 reviews" "
Rating 8 - Good. 151 out of 344 reviews" "
Rating 6 - Okay. 37 out of 344 reviews" "
Rating 4 - Poor. 4 out of 344 reviews" "
Rating 2 - Terrible. 4 out of 344 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian, Salisbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient central location with friendly, helpful staff. Special thanks to Damian on reception for helping out with all our questions!
Stayed 2 nights in Jan 2024
Response from Pablo on 8 Mar 2024
Thanks for everything.I hope you come back again

8/10 Good

SERGIO

Stayed 1 night in Dec 2023

10/10 Excellent

Ulrika

Stayed 2 nights in Nov 2023

8/10 Good

Lorna

Stayed 2 nights in Nov 2023

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for couple nights
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Jul 2022
Response from Constantino on 24 Jul 2022
Muchas gracias por alojarse en nuestro hotel,su opinión es muy importante para nosotros. Reciba un cordial saludo.

10/10 Excellent

John

Stayed 2 nights in Jun 2022
Response from Mario on 22 Jun 2022
Nos alegra saber que han estado bien.les esperamos. Atentamente

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it felt safe, was quiet and cleaned daily
Stayed 4 nights in Mar 2022
Response from Mario on 4 Apr 2022
Gracias por haber reservado con hotel Trebol

10/10 Excellent

c

Stayed 4 nights in Feb 2022
Response from Mario on 5 Mar 2022
Gracias por su amabilidad , como siempre intentamos ofrecer los mejores servicios dentro de nuestra posibilidad .Les esperamos de nuevo. Atentamente

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay! It’s a simple no frills hotel, but it’s clean, the staff is helpful, and it’s comfortable. Would stay again!
Stayed 1 night in Feb 2022
Response from Mario on 7 Feb 2022
Thank you for your stay and for your kindness. We look forward to seeing you again.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!
Me he quedado un par de noches aquí y me encantó todo de ese hotel! Limpio, muy central y el caballero a la recepción es muy simpático!! Recomiendo al 100%…volveré!
Stayed 2 nights in Jan 2022
Response from Mario on 17 Jan 2022
Gracias por su amabilidad , y les esperamos siempre que desea. Un cordial saludo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is superb. Right in the heart of Malaga city centre. Nice and clean room. Very quiet at night for a relaxing sleep with a comfy bed. Nice staff at reception apart from one day that one of them was a bit rude. Overall, is a nice place for a short stay.
Stayed 2 nights in Sep 2021

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Constantino on 26 Oct 2021
Gracias por su estancia , siempre a su disposición Atentamente , un cordial saludo

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
City stay
Hotel is a great location near the food market. It's very clean and presentable with 24hour reception. My only complaint was we asked to change rooms and they charged us €10 cash for doing so. Try and get a room away from the lift as it very noisey at night. All in all a good base for seeing the city for a night or two.
Stayed 1 night in Sep 2021
Response from Constantino on 26 Oct 2021
Gracias por su estancia , siempre a su disposición Atentamente , un cordial saludo

10/10 Excellent

Val

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Immaculately clean, quiet, comfortable and in a great location. Wouldn’t hesitate to use again
Stayed 1 night in Oct 2019
Response from Constantino on 12 Oct 2019
Thank you very much for staying at our hotel. Your opinion is very important to us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Constantino on 11 Oct 2019
Muchas gracias por alojarse en nuestro hotel. Su opinión es muy importante para nosotros. Un saludo

6/10 Okay

samie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from CONSTANTINO on 6 Sept 2019
Muchas gracias por alojarse en nuestro hotel. su opinión es muy importante para nosotros. Un saludo

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and enjoyable
The hotel was one of the cheapest on the site so thought might be taking a gamble however the level of the service revived far outdid my initial expectations. The hotel are great with a 24 hour concierge who are always willing to help and in one of the best locations for those who want to stay in Malaga. Had a great holiday and believe the hotel played a large part in making the holiday so much easier and hassle free.
Stayed 4 nights in Aug 2019
Response from Constantino on 17 Aug 2019
Thank you very much for staying at our hotel. Your opinion is very important to us. a greeting

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round very good
Very good
Stayed 5 nights in Jul 2019
Response from CONSTANTINO on 11 Jul 2019
Muchas gracias por alojarse en nuestro hotel. Su opinión es muy importante para nosotros. Un saludo

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from CONSTANTINO on 11 Jul 2019
Muchas gracias por alojarse en nuestro hotel. Su opinión es muy importante para nosotros. Un saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, hotel and neighbourhood.
This is a fantastic place to stay. I would stay here again. Fantastic staff. Very safe and nice area. About a15-minute easy walk from train/bus station. Hotel is near a plaza, but away from the noise. Super close to the Mercado and a great variety ( in terms of price and menu options) of local bars, restaurants, cafeterias, coffee shops, panaderias, bus stop, taxis. Walking distance to the Alcazaba, paseo de los curas, and Picasso, Thyseen and Málaga museums. The only "negative" would be that perhaps there isn't a "very close" supermaket such as Mercadona. Room was refurbished and in top condition.
Stayed 3 nights in Jun 2019
Response from Constantino on 3 Jul 2019
Thanks for staying at our hotel. Your opinion is very important to us. a greeting

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel..
I REALLY APPRECIATED THE HELP FROM THE CONCIERGE. It made a large difference to my enjoyment of the holiday. Without the help of the concierge, my holiday would have been that much more difficult. The room, whilst small, had all facilities I needed and was comfortable & cleaned every day.
Stayed 14 nights in Jun 2019
Response from Constantino on 3 Jul 2019
Thanks for staying at our hotel. Your opinion is very important to us. a greeting

8/10 Good

JR, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very friendly and helpful staff.
Stayed 1 night in Apr 2019
Response from Constantino on 30 Apr 2019
Many thanks to you for staying at our hotel. Your opinion is very important to us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel Trebol has an excellent location in the heart of old town, close to marina, cathedral bars and shops. Room - has been clean every day; very small but clean bathroom. Staff in hotel friendly and helpful. I only needed some facilities in the room as fridge and kettle to make first coffee in the morning.
Stayed 5 nights in Apr 2019
Response from Constantino on 30 Apr 2019
Many thanks to you for staying at our hotel. Your opinion is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Constantino on 13 Jun 2019
Muchas gracias por alojarse en nuestro hotel. Su opinión es muy importante para nosotros Un saludo

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Constantino on 13 Jun 2019
Buenos días Muchas gracias por alojarse en nuestro hotel. Su opinión es muy importante para nosotros. Un saludo

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended without hesitation.
Great location, spotlessly clean. Very helpful receptionist.
Stayed 2 nights in Oct 2018
Response from Constantino on 10 Nov 2018
Muchas gracias,su opinión es muy importante para nosotros Un saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat this place. Good price. Good location. Friendly staff. It's a few minutes to walk to the train station. Pool is a great place to relax.
Stayed 2 nights in Jun 2018

10/10 Excellent

Peter, Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful, spacious room with a very relaxing feel and a wonderful view from the private balcony. The welcome was friendly and the public spaces in the hotel very stylish.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect location easy access to all amenities ie beach,resturants,bars and sights
Stayed 3 nights in Apr 2018

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Close to the public market and easy walk around the city center. Power only works when the door card is in the box so no way to charge while you are out of the room.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Brilliant location. Highly recommended.

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovlly little hotel. Reception staff very helpful.
Ideal location for Malaga centre. bars. and restraunts all close by. A budget hotel with nice clean rooms. we visited this hotel 5 times last year. just completed first stay this year. Enjoy. You need to take your own kettle and cups.no safe in room,
Stayed 4 nights in Jan 2018
Response from Verónica on 30 Jan 2018
Good morning, Thank you very much for you good opinion about our hotel and the city, we are very grateful to have you as guests every year. We hope to see you soon! Thank you and have a great day Grettings, Verónica

10/10 Excellent

Heather, Shropshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and convenient
Lovely clean fresh room, smelt of clean linen. Lovely little balcony to view the street. The staff were very helpful and reception was 24/7. Felt secure and safe. Really good position next to the main shopping streets and all the cultural attractions. Artisan market was just down the road and great for snacks. The higher rooms were quieter and room 302 and 303 were lovely.
Stayed 2 nights in Jan 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service
Good value, well located, average quality.
Staff were all friendly, helpful and pleasant. Great service!
Stayed 4 nights in Jan 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Good Morning Thank you very much for staying at our hotel, your opinion is very important for us a greeting

2/10 Terrible

Kristen M

Liked: Cleanliness
Disliked: Staff & service, room comfort
LOCKED OUT IN THE MIDDLE OF THE NIGHT!!
We were extremely disappointed and expect a refund. The hotel advertises 24 hour front desk. We arrived to check in November 9th around 11:30pm and found the hotel locked, with no employee inside, and three other guests standing outside. Apparently the hotel employee left in the middle of his shift. We were exhausted from traveling and had to stand outside in the cold for 90 minutes (until 1:00 am!) until the hotel employee returned to his shift. He returned extremely drunk, stumbling, and covered in spit. He started screaming and yelling at everyone, cursing at us, and telling us to leave. I tried calling hotels.com to help resolve this, but unfortunately couldn't even hear over the screaming and then lost my connection. After some back and forth (him yelling in Spanish, and us trying to explain in English that we were trying to check in) we were able to get in our room. We complained the next day and were told "we are sorry, there is nothing we can do, it won't happen again". BUT, the same man was STILL WORKING the overnight shift our next two nights. After the fiasco the first night, we were afraid to leave our rooms in the evening, for fear of not being able to get back in our room. So we returned to our rooms by 9:30 every night, missing out on Spain's nightlife because of this employee. I'm extremely disappointed that hotels.com endorses this type of reckless behavior and awful customer service.
Stayed 3 nights in Nov 2017

2/10 Terrible

Mark, Solihull

Disliked: Property conditions & facilities, room comfort
Tiny room with faulty air con!
Fortunately only stayed for 1 night. Two out of three staff were very friendly and helpful but night time front of desk was appalling. Reported that air con was not working (in our tiny, stuffy room) at approx 5.00 pm staright after arrival and were promised it would sorted when we got back. Returned to room approx 11.30 pm to be confronted by a guy who loooked like he had been woken up. When I asked for the key and whether the air con had been fixed he just kept repeating TECHNICAL, TECHNICAL, and said it was too late to get fixed. The unit looked like it had not worked for a long time so am sure this is what they tell every guest.
Stayed 1 night in Oct 2017

8/10 Good

Jak, wales, uk

Liked: Cleanliness, staff & service, room comfort
Small hotel close to market amd old town
Good - 24hour desk with helpful English speaking staff, very clean, able to leave bags day of check out. Air con. Easy walking distance to old town/sea front/market etc Bad- not much. Some noise from building work next door but scaffolding was coming down so not an ongoing issue. Tea/coffee making facilities in room would have been nice.
Stayed 2 nights in Aug 2017

6/10 Okay

RAYMOND

Liked: Cleanliness
Disliked: Room comfort
Small room and thin walls
Walls are paper thin and could hear all noises from adjoining rooms. Also building work at property next door made having a sleep-in impossible. Room was also very small.
Stayed 4 nights in Jul 2017

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel..
It was spot on very clean comfortable staff very friendly--- only problem nobody told me the property next door was being renovated drills going a lot of banging going at 7 am every morning NO chance of a ly in should have asked for a refund...
Stayed 4 nights in Jul 2017

10/10 Excellent

zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. close to downtown area, restaurants, etc. I would stay here again. Nothing fancy, but comfortable and clean. front desk staff were helpful.
Stayed 3 nights in Jul 2017
Thank you very much for choosing us for you´r stay in Malaga !

8/10 Good

Jiang Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very clean and very nice apartment. Quite close to all of the important downtown highlights. Small room but very comfortable
Stayed 2 nights in Jun 2017
Thank you for you´r comment !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to return to. Great location, great staff. Very clean and confortable.

4/10 Poor

Omar

Disliked: Property conditions & facilities, room comfort
Noisy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Chioce
Just stayed here for 3 nights. It's an excellent choice for the price. Room was spotless and maid service every day to make the bed (properly !!!). TV in room, air conditioning available (hot or cold). WiFi was fast. The only issue is that they are building something immediately next to the hotel. If you book one of the balcony rooms at the front, you might get some noise. I had an inside room overlooking the inside courtyard so never had any disturbances. Hotel is in the middle of old Malaga. Loads of fantastic bars, cafes and coffee shops. I had an amazing stay and would definitely recommend this hotel.

8/10 Good

Carol, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel is on the edge of Malaga old town. Good clean quiet room, friendly staff and good wifi connection. Clean towels daily. No restaurant but plenty of cafes close by for breakfast and many bars and restaurants for dinner.

8/10 Good

Rosie, Ayrshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff made the most of my stay in Malaga
Arriving a) late at night, b) on a public holiday c) where i couldn't speak the local language filled me with trepidation. Hotel Trebol has a 24 hour reception so with notice a late arrival was no trouble. Staff pointed me to what was going on, where might be open and fun and local customs. They don't do breakfast- well Spain generally does not- but cafes are open in the squares surrounding. Even found an organic one with gluten free food round the corner. The Hotel is very close to the city market which is fun and full of fresh local fruit, cheese and veg to eat. For carnivores there is cured meat and fish at stalls and cafes. Award winning bakery close by on Calle Atarazanos has cakes to die for including gluten free ones. There's a crystal shop opposite, childrens playground and Folk museum across the square. And they really do not mind you popping in and out all day and evening sampling and resting. I am going back this week. My only negative was sound from bathrooms, and the neighbour practicing electric guitar one afternoon!