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Reviews of DWO Convento de la Magdalena

5 out of 5
DWO Convento de la Magdalena
Urbanization Santa Catalina, s/n, Antequera, Malaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 8 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Staff was amazing. Sorry I hadn’t booked a longer stay
Stayed 1 night in Dec 2023
Response from Customer service on 6 Dec 2023
Dear Jaquelyn, Thank you very much for taking the time to provide feedback concerning your recent visit at Hotel Convento La Magdalena. Your satisfaction is very important to us and we are determined to ensure that all of our guests have a rewarding stay. Once again, thank you for your kind comments, and we hope to have soon the opportunity to welcome you back in our hotel. Warm Regards

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a lovely countryside location. Good for getting away from it all. The staff were excellent and the breakfast very good. We did the half board option and the evening meals were a bit inconsistent, but didn’t detract from a great stay.
Stayed 3 nights in Nov 2023
Response from Customer service on 6 Dec 2023
Dear Hnery, Thank you very much for taking the time to provide feedback concerning your recent visit at Hotel Convento La Magdalena. Your satisfaction is very important to us and we are determined to ensure that all of our guests have a rewarding stay. Once again, thank you for your kind comments, and we hope to have soon the opportunity to welcome you back in our hotel. Warm Regards

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an unusual and lovely place to stay at a good price. Very beautiful.
Stayed 1 night in Nov 2023
Response from Customer service on 3 Nov 2023
Dear Anne. First of all, we'd like to thank you for your words. It's been a pleasure to realize your stay in Hotel Convento la Magdalena has been very positive for you, specially the staff and location. Comments like yours make us notice we're working in the right direction. We're gonna be happy to have you back in the future if you consider that way. Thank you again! Best Regards,

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Air con could have been better in the extreme heat. Menu choice was average for a 5* hotel,
Stayed 2 nights in Jul 2023
Response from Customer service on 14 Aug 2023
Dear Ian, Thank you for your feedback about your last stay in Convento La Magdalena. Sorry about the air conditioning. Spain suffered a sweltering heat wave during your stay. We take note and we hope to see you again. It was a pleasure to assist you.Warm Regards.

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2023
Response from Customer service on 9 Jul 2023
Dear Paul,Thank you very much for your visit and your kind recomendation!The team of Hotel Convento La Magdalena hopes to see you again!Kind regards,

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the middle of nowhere
Staff were fab - food was good - ambience perfect
Stayed 1 night in Apr 2023
Response from GC. on 24 Apr 2023
Thank you very much for your opinion. This is very important for the staff to keep growing and learning. It's been a pleasure to have had you here and we hope you'll come back as soon as possible to have another good experience.

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place
Beautiful well maintained convent with super staff and a great offering of local food . Nice surroundings and well appointed room . Please remember aircon type is dependent on the season . So winter only heating is available and summer only cooling - which means if you fee hot at 15 degrees in April you have no choice to cool the room
Stayed 1 night in Apr 2023
Response from GC. on 5 May 2023
Thank you so much for your answer. This is very important for us to keep working in the right way and keep growing as a hotel. Hope you will be able to visit us soon.Kind regards.

10/10 Excellent

Maria

Stayed 2 nights in Sep 2022
Response from Atención al cliente on 11 Oct 2022
Buenas tardes María,Muchas gracia por su puntación, ha sido un placer poder atenderle y esperamos que su estancia haya sido una experiencia gratificante. Si usted lo desea nos vemos muy pronto. Un cordial saludo.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Customer support on 10 Mar 2022
Dear Kay, The Hotel Convento La Magdalena team appreciates your excellent opinion about us. Our goal is to offer all customers a pleasant stay and your comments are very useful to us to improve our day to day. We are glad that our services and attention have met your expectations. We will continue working to guarantee the best quality of our services. Receive a cordial greeting.

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing stay at this beautiful property!
Stayed 1 night in Oct 2021

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Something other-worldly about this place
Beautiful location, outside of the charming town of Antequera. We went at the coldest time of year and it felt almost challet-like with open fire and use of the Jacuzzi. The staff were really helpful and the food it the bar was really good. Personally really enjoyed a bit of old-school charm.
Stayed 1 night in Dec 2019

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel has got some interesting characters. In my view, it was 4 stars not 5 stars that they claimed. I am afraid that there are outdated facilities and a lack of staff. Breakfast is OK but not 5 stars.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful location and building
Fantastic location, peaceful with beautiful views over the mountains. Close proximity to Antequera and El Torcal. Hotel is a converted 16th century convent and is a very interesting building. Room however has a leek in the ceiling in the hallway, a half drank bottle of beer in the mini fridge, used toiletries and a dusty and damp smell in general. Such a pity for such a fantastic building and location.
Stayed 1 night in Jan 2019

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel
Beautiful hotel overlooking antequera .would definitely recommend for a relaxing stay
Stayed 1 night in Sep 2017

10/10 Excellent

Liz, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet location
A beautiful converted monastery in a stunning location. Amazing views of the hills and countryside. Very quiet and peaceful. Staff were friendly and helpful. If you want to be within walking distance of lots of shops and restaurants this is not for you. If you want to relax, enjoy wonderful views and a peaceful setting its absolutely the right place. Food was good, breakfast particularly, service unobtrusive and it's made for relaxing. You probably need a hire car, we didn't but were there just to relax by the pool and enjoy the views. Two nights we walked along a mountain path to the centre of Antequera, easy walk that took an hour and a half and got a taxi back for €14. Only marginal downside was every so often there'd be no staff behind the bar so you'd have to wait 5 mins or a little more to get some attention. Lovely stay and highly recommended for a relaxing break.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Australian travellers
We were upgraded to the two room suite. Peaceful overnight. Well maintained grounds and magnificent views to the mountains. Short 10 minute drive to Antequera. Nice breakfast
Stayed 1 night in Jun 2017

6/10 Okay

Joseph, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful location,staff let it down!!!!
Beautiful,location,facilities,rooms.Air con poor in room. Bar staff,when you could find them,not brilliant,for a five star hotel. Food and very good menu,but couldn't eat raw uncooked potatoes!! When mentioned to restaurant staff,it was just ignored!!!After meal we visited bar area,we recommend you bring your own drinks from restaurant. Other guests in hotel didn't and left the bar.We think building and surrounding are five star,staff let it down!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful spot, with impressive dining room
We did not do the hotel justice as we arrived very late at night and left in the morning without having breakfast but it is a lovely building in a picturesque, peaceful spot. Staff were very friendly and helpful. They returned my purse, including contents, which had been dropped in car park.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Converted convent
An amazing experience which was only marred by the spa which wasnt fully operational

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, excellent service, wonderful pool
The swimming pool was great (though the glass between pool and toilets are dangerous - I bumped my head twice on it!) The views are great. The food was top class and the service was also excellent. All in all a place I would happily recommend

8/10 Good

Wales couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel with 'Wow' factor
This converted convent is a beautiful hotel in a lovely rural location. Sadly we were only there for one night and did not arrive until late, so could not fully avail ourselves of all the facilities. We loved the character of this historic building which really had a lovely feel.

8/10 Good

John, Littleton, Colorado USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel LA Magdalena , Antequera, Spain
Hard to find, Dining room open late and food was good. Good local scenery , great indoor pool and spa . Great view from Breakfast area to hills and valleys.

6/10 Okay

Sean, Dorset

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very poor service
My partner and I stayed for one night during a 3 week trip to Spain. The Hotel promised much - it is quite simply stunning and has the potential to be one of the best hotels in Spain, if not Europe. We wouldn't however rate it as a 5 star at the moment. It is steeped in history with a sympathetic (and obviously very expensive) renovation - new and old mixed together. What let it down was the appalling service - not the fault of the staff - there just weren't enough of them. We decided to have dinner in the restaurant and duly turned up at opening time (8:30pm). It wasn't busy - maybe 20 other people in there, but after thirty minutes of waiting just for someone to ask what drinks we wanted, we walked out and instead requested room service. This was probably quicker but not want we wanted. We would be put off from staying again until reviews indicate that service has improved. It is a real shame because everything else about the hotel is fantastic and breathtaking.

8/10 Good

Patricia, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
The Convent
A very nice and relatively comfortable hotel although the lift to the garage wasn't working and we had to use the staff lift.

10/10 Excellent

Colin, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Fabulous. We stayed for 3 nights at the end of June. This hotel is a few minutes drive out of Antequera in the middle of no where and in a good location for exploring the area. The hotel is in an old convent and has been sympathetically converted protecting many of the original features and some art restoration continues. It is quiet, atmospheric and very comfortable. Breakfast was excellent and although we didn't eat in the restaurant we enjoyed our simpler meals in the bar area. We will go back.

8/10 Good

Tony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
What a nice surprise! First of all it was HARD to find. Go with the golf course name of the hotel or just look for signs for golf course. It's an old but updated convent, now a convention center. The rooms must have been 'cells' before, walls are paper thin,(we could almost understand the couple's conversation next door) but very nice room and more amenities than I've ever seen! Indoor pool/spa was great, but jacuzzi was so chlorinated we couldn't stay in it. I wouldn't order the evening meal........we were handed a printed menu with 4 choices, HAMBURGER, curry and two fish dishes.....very tasty but I think we could have picked of the very extensive menu for the same price. Breakfast was very nice. We would love to stay here again, really beautiful place and so secluded back in the hills........

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sue, Midhurst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and atmospheric
Loved every bit of it, even the restaurant was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value for money..Staff were so attentive..Food was perfectly cooked and presented..This is a gem of a hotel

4/10 Poor

Martina, Zurich

Liked: Cleanliness
Disliked: Staff & service
like a bad movie...
This hotel is situated in the mountains above Antequera and we thought the idea of a refurbished convent at that location was so very tempting. When we arrived we met a rather grumpy lady offering us a room upgrade for reasons not really clear to us. A young trainee service person that seemed to have not the faintest clue about hotel service (it is a 5* hotel) led us to a suite that does no way deserve that label. It was a creepy, tiny three-storeyed room with only one window - giving view into a rather dark church (sic), with tables set for a banquet that never materialised.... We insisted on getting another room. The room layout had a weird concept; the spa terrace had only one umbrella that was a malfunction.... No outdoor pool, no massage facilities. At dinner there were too many and too trainee-kind-of staff whilst in all other rooms of the hotel there was nobody at all, including the spa. Awkward atmosphere with too loud movie music. Strange all. Like a Fellini movie with a murder at some stage.. We were glad to leave again. Yet the building itself and the food were superb, what a shame. New staff would be quite a good idea.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting the area, near to golf. Rooms are brand new while restaurant and swimming pool need remodeling. Breakfast and diner is of high quality.
Stayed 3 nights in Nov 2023
Response from Customer service on 12 Nov 2023
Dear Denise, We would like to thank you for your words. It was a pleasure for us to see that your stay at the Hotel Convento la Magdalena was very positive for you. Comments like yours show us that we are on the right path.We would be happy to welcome you again in the future if this is something you consider. Thanks again!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023
Response from Atención al cliente on 28 May 2023
Buenas tardes Enrique, Gracias su excelente puntuación de nuestro establecimiento, trabajamos día a día para que nuestros huéspedes disfruten de una maravillosa estancia en un entorno privilegiado rodeado de naturaleza. Ha sido un placer recibirles y esperamos poder tener la oportunidad de que nos elijan de nuevo en su próxima visita a Antequera. Un cordial saludo.

10/10 Excellent

Thomas

Stayed 1 night in May 2023
Response from Team hotellamagdalena on 28 May 2023
Good afternoon Thomas & Karin, Thank you for your excellent feedback of our establishment, we work every day so that our guests enjoy a wonderful stay in a privileged environment surrounded by nature. It has been a pleasure to receive you and we hope to have the opportunity to choose us again on your next visit to Antequera. A cordial greeting.

10/10 Excellent

brigitte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
très beau bâtiment historique à l'écart de la ville. calme, sérénité, paysage, repas gastronomiques matin et soir d'excellence. grandes chambres bien équipées (baignoire balnéo douche) avec extérieur sur jardinet accessible. spa bien équipé et accessible de 10 h à 22 h! personnel très sympa (merci Lolli) mérite ses 5 étoiles...
Stayed 5 nights in Apr 2023
Response from hotellamagdalena on 28 May 2023
Bonjour Brigitte et Alexandre, Merci pour votre excellente note sur notre établissement, nous travaillons chaque jour pour que nos hôtes passent un merveilleux séjour dans un environnement privilégié en pleine nature. Ce fut un plaisir de vous recevoir et nous espérons avoir l'opportunité de nous choisir à nouveau lors de votre prochaine visite à Antequera. Cordialement.

10/10 Excellent

Jose Luis

Stayed 1 night in May 2023
Response from GC on 5 May 2023
Thank you so much for your evaluation. We really appreciate it. Hope you can come back soon and enjoy your stay again.Regards.

8/10 Good

Helle

Stayed 1 night in Mar 2023
Response from GC. on 5 May 2023
Hello. We do appreciate your evaluation. Thank you so much and hope you will come back as soon as possible.Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch
Geweldig! Fantatisch plek met een mooi uitzicht! Personeel erg vriendelijk en behulpzaam. Hadden een probleem met de toilet, dat was zo opgelost. Het ontbijt was veruit het beste van onze reis!
Stayed 1 night in Mar 2023
Response from GC. on 24 Apr 2023
Hartelijk dank voor uw mening. Het is erg belangrijk voor ons om te blijven groeien en leren.Het was een genoegen om je hier te hebben gehad en we hopen dat je zo snel mogelijk terug kunt komen om nog een goede ervaring met ons te hebben. Groetjes!

8/10 Good

Jan-Helge

Stayed 1 night in Dec 2022
Response from Customer Support on 31 Dec 2022
Dear Jan, We appreciate your opinion about your vacation at our Hotel Convento La Magdalena. His satisfaction is our main objective and there is nothing better than knowing that we have achieved it. We are very pleased that the hotel was able to meet your expectations during your stay. It is our intention to offer a nice and clean accommodation so that our guests can still enjoy their vacation memories once they are back home. We hope to see you again soon to receive you with our best smile and make you feel at home. A cordial greeting,

10/10 Excellent

Gun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stämningsfullt spa
Stämningsfullt spa med god mat och trevlig service! Lugnt och idylliskt beläget. Rekommenderas!
Stayed 1 night in Jun 2022
Response from Customer service on 16 Jun 2022
Dear customer, Thank you for your review! We love to know our guests' experiences at the hotel, we appreciate you sending them to us. We want to see you again. Receive a warm greeting.

10/10 Excellent

Miguel Angel

Stayed 1 night in Jun 2022
Response from Servicio al cliente on 16 Jun 2022
Estimado Miguel Ángel ¡Gracias por su comentario! Nos encanta conocer las experiencias de nuestros huéspedes en el hotel, agradecemos que nos las envíes. Queremos verte de nuevo. Reciba un cordial saludo.

8/10 Good

Juan Carlos Antón

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
la piscina para ser abril y no tenerle climatizada, nos indicaron que ya habian empezado temporada de verano, esto suena a cuento ya que con el hotel al completo y nadie se podia bañar en ese agua fria. El jacuzzi tampoco estaba a los 35º que marcaba en su cartel, agua templada.
Stayed 2 nights in Apr 2022
Response from Dto.Atención al cliente. on 19 Apr 2022
Estimado cliente, El equipo del Hotel Convento La Magdalena, agradece la confianza mostrada. Nuestro objetivo es ofrecer a todos los clientes una grata estancia y sus comentarios, nos son de gran utilidad para mejorar en nuestro día a día. Seguiremos trabajando para garantizar la mejor calidad de nuestros servicios. Deseamos volver a verle nuevamente. Reciba un cordial saludo, Atención al cliente

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fantástico para desconectar. Edificio histórico muy bien conservado a pocos minutos en coche del centro de Antequera. Personal muy amable. Aunque lo tenía contratado no pude probar el spa por falta de tiempo. La habitación y el baño amplios y muy agradable. No es un 5 estrellas. Relación calidad/precio inmejorable. Repetiré.
Stayed 1 night in Jun 2021

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Franck-Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coup de cœur
Très bel établissement de type château. Spacieux contemporain . Seul bémol accessible que en voiture sinon très belle expérience très belle vue depuis les chambres .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

JONGIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동화같은 호텔.
자연경관이 아주 좋고 유서깊은 호텔입니다. 다음에 꼭 또 가고 싶네요!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Beautiful but dated location, dark and 80’s reno and food was so so
Stayed 1 night in Apr 2019

8/10 Good

Jesus Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio elevado del Hotel
Bonito hotel pero el precio es elevado.
Stayed 1 night in Apr 2019