Buffet

Reviews of Gran Cervantes By Blue Sea

4 out of 5
Gran Cervantes By Blue Sea
Las Mercedes S N, Torremolinos, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 1002 reviews" "
Rating 8 - Good. 431 out of 1002 reviews" "
Rating 6 - Okay. 207 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lord Dr Gery Maes Van de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, from the front desk up to housekeeping up to breakfast restaurant up to bar tendering, all staff is doing their utmost best always despite the immense business going on during touristic seasons, even when the hotel is at full occupancy, they all do work with a smile on their face to serve us, visitors, at their Grand Cerventas, BLUE, wherefore my special thanks to all of them.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lord Dr Gery Maes Van de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk people are very kind, courteous and friendly, especially Vanessa, she's like an angel with the clientèle, a beautiful mother, and for sure she deserves esteem and compliments, I am sure she must have a husband who adores her. Thank you for the kindness and for making sure my stay was excellent. p.s.: the lady from housekeeping on my floor does merit also compliments, she was friendly, and polite and made my day's also being sunny during the rainy times in Costa Del Sol.
Stayed 2 nights in Feb 2024

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good.Food good. Only problem was the noise from all the football teams staying there. was like being on a club 18-30 at times?
Stayed 4 nights in Jan 2024

6/10 Okay

Rowland

Liked: Cleanliness
convenient location However food menu disappointing especial xmas day did not consider Inernational guests for that day plus unfortunately the hot buffet was always cold despite my being one of the first guests at the start of meal sittings
Stayed 14 nights in Dec 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights over Christmas
Hotel amenities were great - from indoor roof top pool to sauna etc. Only stayed room only but paid one night for the buffet dinner which was 20 euros including drinks. Food ranged from pasta dishes, chef cooking steak to fresh salads - lots of choice. Staff all attentive and the maids were always busy. Hotel great location in the heart of all the busy squares where restaurants and bars were located.
Stayed 4 nights in Dec 2023

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Anna

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central property Clean on the whole though long hairs in bathtub
Stayed 1 night in Dec 2023

6/10 Okay

desmond

Stayed 3 nights in Dec 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Feyisayo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of free space to hang out outside the room. The live bands were also brilliant
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in centre of Torremolinos, close to train station, bars and restaurants.
Stayed 10 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean. good location friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rosealine

Liked: Cleanliness, amenities, property conditions & facilities
Close to all essential services
Stayed 2 nights in Nov 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
As we stay in hotels often in Torremolinos, we wanted to try this property, so this was a first stay here for us. While the hotel looks good from the outside, I found the room to be spacious but decoration appears dated. The bed (the most important feature in a hotel room in my opinion) and the headboard requires updating, the style appears old, pasé. The mattress was like a marshmellow, way too soft. Also the room was quite warm and there was no apparent way to control the temperature aside from opening the terrace door. Would I repeat this property? Not so sure I would.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A good hotel in need of freshening up.
The service at the hotel could.not be faulted and it was clean and well looked after. The building itself is 'tired' and would benefit from some renovations. The food was as expected on all inclusive, a good choice but not haute cuisine! The hotel location was oerfect and the sea view room was worth paying a little extra for.
Stayed 4 nights in Nov 2023

6/10 Okay

Zena

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel great location but dinner very poor selection
Stayed 4 nights in Nov 2023

8/10 Good

Yvonne

Stayed 7 nights in Oct 2023

6/10 Okay

Milan

Liked: Staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was poor quality, everything Had been left on a hotplate to dry out before the opening times. But i dont think it would have been any better when fresh. The whole hotel needs a refurbishment it is old and outdated would recommend or return More a 1/2 star
Stayed 3 nights in Oct 2023

8/10 Good

Ian

Stayed 3 nights in Oct 2023

2/10 Terrible

Alberto

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was probably a 4 star once upon a time, shame they didn't keep it that way. Don't eat here, food was cheap and of bad quality and choice very similar everyday. Some of the staff at the restaurant were friendly while others were iust plain rude. Good location, good room size and big balcony. You can find much better in the area for probably the same price. I wouldn't recommend stay here.

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The fantastic sky bar
We had a 5 night stay in oct and had a lovely time . The snack bar all inc probably is the only thing that lets it down and the pool area could do with a make over as the ladders in the pool wobbled and the tiles were cracked . Overall we enjoyed our stay and would go back . The location is perfect and the new sky bar a great addition . My hairdryer over heated every night so a better one would make the room perfect
Stayed 5 nights in Oct 2023

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, room comfort
Repeat stay
Have stayed at this hotel several times over the years and never been disappointed. The staff in all areas are extremely good. Great location too.
Stayed 5 nights in Sep 2023

4/10 Poor

James

Travelled with group
Disliked: Staff & service, property conditions & facilities
This was a very noisy hotel. Could hear every noise from the room next door. They had a baby so I woke up every time it cried during the night. It was impossible to get a sun-bed around the pool as people left towels there and went out for the whole day. Then the outdoor seating areas around the pool are essentially smoking areas and you cannot breathe, so really nowhere to go around the pool. The food was quite good but again there are too many people and it was chaotic with people running around the restaurant. Overall it was not a relaxing experience at all. It was a good location.
Stayed 10 nights in Jul 2023

10/10 Excellent

Sharon

Stayed 2 nights in Aug 2023

4/10 Poor

jeremy

Stayed 4 nights in Aug 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, a lovely hotel food was excellent, nice clean rooms comfy bed, A/I drinks good
Stayed 3 nights in Jul 2023

6/10 Okay

Mohannad

Travelled with group
Liked: Staff & service
Great location and size of bedrooms. Staff are friendly. Avoid paying for dinner! Food is awful. My booking was half board so thought I would try dinner .. Mistake!! Never again!! Beds and pillows are not comfortable. Location of hotel is perfect
Stayed 3 nights in Jul 2023

8/10 Good

mark

Liked: Cleanliness, staff & service
Can't believe its a 4 star hotel
I'm really not sure how this hotel has so many stars, rooms are dated and the foods is really awful IMO, tasteless not a very good selection and not very hot either.
Stayed 5 nights in Jul 2023

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023
Response from reception on 28 Jun 2023
thank you

2/10 Terrible

Fiona

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Recepcion on 28 Jun 2023
Thank you

4/10 Poor

WAYNE

Disliked: Staff & service
One night Stay!
I have stayed in this property a couple of times previously and had always had a good experience. This time however I checked in on 9th May and had nice room with view of pool (for 7 night stay) but had call that evening advising me problem at home and I therefore had to check out following day. Asked hotel if they could offer any credit and they advised me as booked thro agent i had to go thro them. Did this and agent subsequently advised me that request for any credit was refused by hotel. Now I know that technically I had no right to credit but think they could have given something as a gesture of goodwill. Oh well won't be staying there in future.
Stayed 7 nights in May 2023

6/10 Okay

Matt

Travelled with group
Disliked: Cleanliness
The property is fine in public areas. The rooms are very tired with furniture damage. The bedroom floor had human hair covering it, it clearly had not been swept properly. The bathroom shower gels were impossible to open without scissors, which airline travellers don’t carry. Sixth time I have stayed, it hasn’t aged well. Dining room has had a facelift.
Stayed 1 night in May 2023

4/10 Poor

Zoe

Travelled with partner
Disliked: Amenities, property conditions & facilities
Food was horrendous no choice and usually same food lunchtime and dinner. Bar area was tired and worn seats ripped and very very worn
Stayed 2 nights in Apr 2023

8/10 Good

Ciaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff.
Stayed 4 nights in Mar 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fourth stay here. All of the staff are pleasant. My special requests were honoured as before and the rooms are spacious and comfortable. Nice sized balcony with furniture too.
Stayed 3 nights in Mar 2023

8/10 Good

desmond

Stayed 4 nights in Mar 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the town.
Stayed 4 nights in Mar 2023

2/10 Terrible

Richard selwyn, Hailsham

Stayed 8 nights in Feb 2023