Ratings based on 484 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Rosemary

V cool hotel

Posted 25-Feb-2017 on Hotels
V relaxing V nice spa Amazing beach
5 out of 5
by A verified traveller

Modern hotel & great service

Posted 30-Oct-2016 on Hotels
Nice rooms, excellent breakfast and plenty of pools. If you need a useful gym you need to pay extra to use the beach Club 300m from the hotel
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2016 on Hotels
3 out of 5
by A verified traveller from London

Not for kids

Posted 06-Sep-2016
What a fantastic Hotel, great pools, everything spotless, lovely staff and a breakfast to die for. But.. The beach club and pools is only for over 16s which isn't much help if you have a 12yo with you. Even if you were to use the club it was 15 euros. Also the other extra costs are mad. 18 euros for a beach bed, 42 euros for a BBQ, 200 Euros to reserve a double bed beside the pool on the basis you got a bottle of bubbly and some food even though the beds were free and you had waiter service. The only other thing was the location. Its a 5 min walk to the beach and the vast majority of the local restaurants are over a foot bridge spanning the motorway. If your an adult and want to put your feet up then great, but its not a family hotel.
3 out of 5
by A verified traveller

Not a 5 stars hotel

Posted 13-Aug-2016
Pros: The common areas were nicely appointed.
Cons: the amenities were definitely not as advertised.
Location: There were no restaurants nearby in walking distance. The spa was also very small.
I was extremely disappointed with this hotel. For a 5 star hotel, there was no acceptable gym. We booked 6 days and 5 nights at a very high cost yet the amenities advertised on the website was deceptive. The actual gym in the hotel itself was a small room with only one treadmill and one elliptical and two bicycles with no air conditioning that was functioning. The better facilities were in the Beach Club which was 2 blocks away from the hotel and it was not accessible for members in the hotel without an extra charge of 37 euros in addition to the exorbitant rate that we were already paying. Any functions in that are of the Beach Club was not accessible to regular hotel room clients. The beach access was also very limited and there were no chairs available without another fee. The beach itself was not beautiful and was very narrow with many other public beach goers going to the same beach. The rooms were decent but the ventilation was shared so that smokers in other rooms discharged into our rooms. Every morning and evening we had the smell of cigarettes in our rooms. This occurred in both our rooms that we paid for to be adjoining as we were traveling as a family of four. The bathrooms had poor ventilation and had no exhaust fans. I would not go back to this hotel for the high price that we paid.
4 out of 5
by Maria

This traveller left a rating score only Posted 07-Jul-2016 on Hotels
5 out of 5
by Linda from Leeds

Linda & Gabrielle

Posted 20-Jun-2016 on Hotels
Fabulous hotel,staff,good service any amazing cocktails
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable stay in good location!

Posted 10-Jun-2016
Pros: Close to the beach, quiet location, great for swimming and relaxing, not far from city centre, nice beach club
Cons: Food options, Child club options,
Location: Estrella del mar, Beach house restuarant, nikki beach , old town marbella, puerto banus, Mijas Pueblo,
The hotel is a 35 min drive from Malaga airport and we spent 5 nights at the hotel with my wife and 4 year old daughter, service and staff are friendly and pleasing,4 swimming pools offer sufficient space for all guests, food could be improved - breakfast spread was great but not much changed in the breakfast for 5 days, rooms are good sized - however we were in a room not facing the pools or beach - so make sure you get a room which is sea facing - teh beach is a 5 min walk from the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel to relax in

Posted 04-Jun-2016
Nice comfortable rooms. Rustic feel. Great modern bathrooms Staff friendly Pool areas are amazing if you just want to relax and chill out. Service slow but you're in Spain. Food disappointing Beach club amazing 5mins walk away Beach club restaurant amazing Beach club Spa amazing Would definitely go back but just to chill out and do nothing. Porto Banus 30 mins away if you need night life.
3 out of 5
by A verified traveller

Not really five star

Posted 04-Jun-2016
Hotel advertised with beach but had to pay extra to go to beach. Not 5 star