Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Plaza Cavana

3 out of 5
Plaza Cavana
Plaza Cavana, 10, Nerja, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 308 reviews" "
Rating 8 - Good. 124 out of 308 reviews" "
Rating 6 - Okay. 24 out of 308 reviews" "
Rating 4 - Poor. 4 out of 308 reviews" "
Rating 2 - Terrible. 1 out of 308 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff very friendly and helpful. Nothing was too much trouble. Good selection for buffet breakfast. Room’s comfortable and good facilities. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Susana on 12 Apr 2024
We thank you for your kind words about us. We hope to see you again soon.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless hotel and excellent service. Great meals
Stayed 2 nights in Mar 2024
Response from Susana on 26 Mar 2024
Thank you for taking the time to rate us. We really appreciate your comments, they help us to improve.

8/10 Good

Torsten

Stayed 7 nights in Oct 2023
Response from Susana on 2 Nov 2023
Thank you

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an excellent location--super convenient to several beaches and plazas with dining. Roof area with pool and bar very nice, views off to the ocean. Staff were very helpful and courteous, A for them. Only complaint--they have parking in the building, but what a pain. Good luck finding it, as Google won't get you there. And you have to go the wrong way down a one-way street a short distance. And a staff member has to help you get in there. They should help by telling you some of this info. Next time I'd just park in the public lot a 5-minute walk away, much easier.
Stayed 2 nights in Sep 2023
Response from Susana on 9 Oct 2023
Thank you very much for your review.Last year the town hall closed the streets in the centre to make them pedestrianised, so our entrance to the car park is now through here, we know it is not easy, but it is the only solution we have. We try to do our best to make it as easy as possible for our guests. It is not always possible.

8/10 Good

William

Liked: Property conditions & facilities
In a good location
Stayed 2 nights in Sep 2023
Response from Susana on 28 Sept 2023
Thank you

10/10 Excellent

Donal

Stayed 6 nights in Sep 2023
Response from Susana on 19 Sept 2023
Thank you for your rating. We hope see you again

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Susana Sarabia on 11 Sept 2023
Thank you for your excellent feedback!

10/10 Excellent

Sean

Stayed 2 nights in Jun 2023
Response from Susana on 7 Aug 2023
Thank you for your rating

8/10 Good

Sarah

Stayed 5 nights in Jun 2023
Response from Susana on 7 Jul 2023
Esperamos que todo haya sido de su agrado y tenerles de nuevo con nosotros pronto.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plaza Cavana is wonderful! The location is perfect. It is very centrally located and very close to the Balcon de Europa. The staff is very friendly and helpful. The hotel is so charming and clean. The rooftop pool is quite nice and the views are spectacular! We can’t wait to come again!!!
Stayed 2 nights in Jun 2023
Response from Susana on 29 Jun 2023
Thank you for your kind words. We look forward to seeing you again.Best Regards, Susana Sarabia

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot! We loved it so much that we rearranged our plans so we could stay another night! Cavana will certainly stay on our list for our next visit!
Stayed 2 nights in Apr 2023
Response from Susana on 18 May 2023
Thank you very much. We look forward to seeing you again

10/10 Excellent

Donal

Stayed 3 nights in Apr 2023
Response from Susana on 7 Jun 2023
Thank you very much for your review. We are very pleased that your stay with us was satisfactory.

8/10 Good

Ann-Margreth

Stayed 5 nights in Apr 2023
Response from Susana on 13 Apr 2023
Le agradecemos su valoración

10/10 Excellent

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Susana on 13 Apr 2023
We appreciate your feedback

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay
This hotel is absolutely spotless, the staff are so helpful and cheerful. We could not fault it in any way and will definitely return. Amazing value for money.
Stayed 2 nights in Mar 2023
Response from Susana Sarabia on 13 Apr 2023
It is our pleasure to hear your valuable feedback

6/10 Okay

Ji Youn

Stayed 1 night in Feb 2023
Response from Susana on 27 Feb 2023
Your feedback helps us to improve. Thank you

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Balcony of Europe
The hotel is located at a short walking distance from the Balcony of Europe. The area is pedestrian (no car access), but there is a convenient underground parking at the Plaza de Espana around the corner. We had an upstairs room with a terrace with ocean view, away from the street noise, at the roof pool/bar level. There is one steep flight of stairs, but staff helped us with the luggage. The room, including bathroom, was very nice: quite large, very clean, nicely decorated, with plenty of storage space.
Stayed 3 nights in Oct 2022
Response from Susana on 1 Nov 2022
Thank you for taking the time to write a feedback, we love to receive compliments about our work, and we welcome complaints as they help us to improve.

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022
Response from Susana on 31 Oct 2022
Thank you for taking the time to rate us with the highest score.

8/10 Good

Jens Gersholm

Stayed 4 nights in Oct 2022
Response from Susana on 26 Oct 2022
Thank you for letting us know your opinion about our work. Help us improve

10/10 Excellent

Adrian

Stayed 1 night in Sep 2022
Response from Susana on 15 Sept 2022
Gracias por valorar nuestro trabajo y servicios. Intentamos mejorar con tus comentarios.

10/10 Excellent

Renee

Stayed 1 night in Aug 2022
Response from Susana on 27 Aug 2022
Thank you for your excellent value given to us. we will try to keep doing the best

8/10 Good

Tord Harald

Stayed 1 night in Aug 2022
Response from Susana on 16 Aug 2022
thank you for taking your valuable time

10/10 Excellent

Margaret

Stayed 3 nights in Jul 2022
Response from Susana on 26 Jul 2022
Thank you for valuing our work and services. We try to improve with your comments

10/10 Excellent

Jakob Petersen Klingberg

Stayed 3 nights in Jun 2022
Response from Susana on 30 Jun 2022
Thank you for taking the time to rate an excellent

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel, friendly and helpful staff
Stayed 7 nights in Jun 2022
Response from Susa a on 28 Jun 2022
Thanks for the feedback. We felt very appreciated after hearing your kind words about our facilities and services.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Cavana Hotel
This hotel is in a fantastic location, the staff are extremely helpful, pool and rooms spotless. The only issue was that a large group took up ten sunbeds and several each day, which left little for other guests. It didn't pose a problem with us, but it was a little unfair for everyone else.
Stayed 4 nights in Jun 2022
Response from Susana on 17 Jun 2022
Thank you very much for your evaluation. Regarding the pool sunbeds, it is something that we try to solve, but it is difficult for guests to understand that if they are not using them, they cannot be reserved. Best Regards,

8/10 Good

Anne-Marie

Stayed 3 nights in May 2022
Response from Susana on 16 Jun 2022
Gracias por su valoración. Esperamos volver a verles pronto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra fint hotell nära till allt.
Bra fint hotell med nära till allt. Vi åt bara frukost en morgon av fyra kostar 12 euro och det blev mycket billigare att äta utanför hotellet.
Stayed 4 nights in May 2022
Response from Susana on 16 Jun 2022
Tack så mycket för att du tog dig tid att betygsätta oss. Vi uppskattar ditt förtroende och hoppas att vi ses igen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Susana Sarabia on 4 May 2022
Thank you for valuing our work with an excellent rating. Best Regards,

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everyhthing from the friendly staff to the love and care of the hotel.
Stayed 1 night in Apr 2022
Response from Susana on 27 Apr 2022
Thank you so much for taking the time to leave an excellent rating. Look forward to see you soon. Best Regards,

10/10 Excellent

kenth

Stayed 3 nights in Apr 2022
Response from Susana Sarabia on 4 May 2022
Thank you so much for taking the time to leave an excellent rating. It makes us feel good and that we are doing a good job. Best Regards,

10/10 Excellent

BEOMMO

Stayed 1 night in Apr 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave an excellent rating

10/10 Excellent

Lise

Stayed 6 nights in Apr 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave an excellent rating

8/10 Good

Katarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave us a rating

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean. Reception staff were all friendly and really accommodating. Really central position. I would definitely go back again - thank you for a lovely stay
Stayed 6 nights in Apr 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave an excellent rating

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave an excellent rating

8/10 Good

Mona

Stayed 5 nights in Mar 2022
Response from Susana on 18 Apr 2022
Thank you so much for taking the time to leave us a rating. Please let us know what we can do for you in the future.

10/10 Excellent

Lars

Stayed 2 nights in Mar 2022
Response from Susana Sarabia on 4 Apr 2022
Thank you for your excellent score. It makes our work more rewarding. Best Regards

8/10 Good

Pontus

Stayed 2 nights in Mar 2022
Response from Susana Sarabia on 4 Apr 2022
Thank you for your score. It makes the work we do be rewarded. Best Regards,

8/10 Good

Lundbeck

Stayed 3 nights in Feb 2022
Response from Susana Sarabia on 8 Mar 2022
We appreciate the time you took to share your feedback.

10/10 Excellent

Cim

Stayed 2 nights in Nov 2021
Response from Suana on 9 Nov 2021
Muchas gracias por tomarse el tiempo para dejar una excelente calificación.

10/10 Excellent

Sofia

Stayed 6 nights in Oct 2021
Response from Susana on 9 Nov 2021
Thank you so much for taking the time to leave an excellent rating.

8/10 Good

Ken

Stayed 2 nights in Oct 2021
Response from Susana on 9 Nov 2021
Thank you for your feedback.

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2021
Response from Susana on 26 Oct 2021
Thank you for your feedback.

10/10 Excellent

ROBERT

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated near the balcon de europe and the rooms were clean and a good size
Stayed 2 nights in Oct 2021
Response from Susana on 15 Oct 2021
Thank you for your valuable comments and feedback

10/10 Excellent

Peter

Stayed 1 night in Oct 2021
Response from Susana on 15 Oct 2021
Thanks for your feedback

10/10 Excellent

Oscar

Stayed 4 nights in Sep 2021
Response from Susana on 15 Oct 2021
Thanks for your feedback

10/10 Excellent

Per

Stayed 3 nights in Sep 2021
Response from Susana on 5 Oct 2021
thanks for your valuable comments and suggestions regarding to your reservation

8/10 Good

Lise

Stayed 1 night in Oct 2021
Response from Susana on 5 Oct 2021
thanks for your valuable comments and suggestions regarding to your reservation

8/10 Good

CANDICE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021