Ratings based on 306 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel close to the beach

Posted 13-Apr-2018
Great hotel staff very friendly. Will definitely come back.
Comment from Hotel Management
16-Apr-2018 by ., Hotel Management
Dear guest, Thank you for sharing your valuable experience regarding your recent stay with us and your kind words towards our staff. We are delighted to know that you have enjoyed your break and look forward to welcoming you back at Kempinski Hotel Bahia Estepona very soon. With kindest regards The Management
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel , staff are so friendly and helpful

Posted 28-Feb-2018
Lovely hotel , friendly and helpful staff Very enjoyable stay
Comment from Hotel Management
01-Mar-2018 by Belén, Hotel Management
Dear Linda, We would like to thank you for sharing your experience in our hotel and specially for your kind words towards our staff. We are happy to see that you enjoyed the stay and we hope that you will be visiting us next time you come to Costa del Sol. Kindest regards Belén Arenas Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Five star in a great location for daytripping

Posted 28-Feb-2018
The only negative is that lobby renovations were not completed upon our arrival, but they were mostly done by the time we left. We found this hotel to have an excellent breakfast, comfortable rooms, cheery staff and a top-notch restaurant for upscale dinners. We used it as our base to do daytrips to Gibraltar, Ronda, Malaga, Jerez and Sierra de las Nieves. They have unheated outdoor pools and a heated indoor pool. Unfortunately we got back too late each day to enjoy them. Would highly recommend this hotel!
Comment from Hotel Management
19-Mar-2018 by ., Hotel Management
Dear Heather, Thank you very much for having chosen our hotel during your last visit to Costa del Sol and for taking your valuable time to share your experience on Expedia. It is a great pleasure to know that we were able to satisfy you during your stay, as our guest´s satisfaction is our most important goal. Thank you for your kind comments especially towards our staff, delicious food and comfortable hotel facilities. We look forward to welcoming you back very soon in Kempinski Hotel Bahia Estepona so that you can enjoy our new renovated Black Rose Bar. With kindest regards The Management
5 out of 5
Recommended
for Everyone
by A verified traveller from Worcestershire

Excellent comfortable hotel

Posted 29-Oct-2017
Good food and excellent staff Rooms very comfortable
4 out of 5
by A verified traveller from UK

KEMPSINKI HOTEL 5 STAR?

Posted 02-Oct-2017
THE HOTEL IS IN A GREAT LOCATION AND IS OF A VERY HIGH STANDARD BUT 5 STAR NOT SURE. THE BUFFET BREAKFAST AS EXCELLENT AND OUR ROOM WAS LOVELY. MY BIG TWO DISAPPOINTMENTS WERE BEING ASKED TO €10 A DAY FOR PARKING, NEVER MENTIONED ANYWHERE ON THE WEBSITE AND THE INITIAL ROOM WE WERE ALLOCATED WAS ON THE END AND SUBJECT TO ROAD NOISE, WE WERE MOVED BUT ONLY AFTER DISCUSSIONS WITH THE MOST SENIOR PERSON ON DUTY. I BELIEVE WE WERE ALLOCATED THE ROOM INITIALLY BECAUSE WE HAD BOOKED ON A BOOKING WEB -SITE AND GOT A LOWER PRICE, STILL OVER €1000 FOR 3 NIGHTS. WILL NOT BE RETURNING
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 11-Sep-2017
A fabulous relaxing break in first class accommodation first class staff and first class facilities
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Blue sea from our balcony

Posted 07-Sep-2017 on Ebookers
Pros: The swimming pools and beach facilities
We had a room on the 5th floor with a balcony and sea view. Every morning after breakfast we went down to the beach for a swim in the ocean and relaxed on the sun beds. The food in the Cabana by the beach was excellent but most evenings this popular restaurant was closed for weddings and corporate functions. The hotel is about 5 miles from the centre of Estepona with its bars and restaurants and you would have to take a taxi to the centre cost about 10-12 euros.
4 out of 5
by KHALED

This traveller left a rating score only Posted 22-Aug-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Amsterdam

Great resort, but not a *****GL

Posted 17-Aug-2017 on Orbitz
Beautiful resort on the beach but it takes more to be a GL resort. Too less of the staff are good with theire english, but everybody is very kind. Very annoying is the lack of policy around reserving sunbeds around the pool. And because there are enough pictures of the beautiful resort, my photos are examples of it. You defenitely need a car because the nicer spots like Matbella and Puerto Banus are to far away.
3 out of 5
by A verified traveller from Gloucestershire, UK

Hotel OK not sure why it merrits its 5* rating

Posted 07-Aug-2017
Pros: The breakfast is amazing.
Cons: Facilities I guess.
Location: Estopona is a lovely town but you will need either deep pockets or a car to get there.
About 10 years ago I called into this hotel and thought I would stay here for a 4 day stay with my 14 year old daughter. The hotel is very clean and the staff on reception are exceptional but other than that its soleless and fairly dull. There are three pools with one being total used for Adults. When we where there in August barely three or four people were using it. The actual main pool is functional and clean but not exciting.