Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Reviews of Hotel Riu Costa del Sol

4 out of 5
Hotel Riu Costa del Sol
Calle Obispo Juan Alonso, nº 2, Torremolinos, Malaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 403 out of 933 reviews" "
Rating 8 - Good. 380 out of 933 reviews" "
Rating 6 - Okay. 105 out of 933 reviews" "
Rating 4 - Poor. 35 out of 933 reviews" "
Rating 2 - Terrible. 10 out of 933 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Catherine Elva Elizabeth, Omaha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facility is well kept and the views are outstanding. Everything else was average or below. Food is not seasoned and either under or overcooked. You can count on the breads and fruit to be good. Everything else is either inedible or needs salt - fried fish had bones, French toast raw in the middle, just icky. Rooms have the thinnest towels and no wash cloths. No conditioner or lotion either. Nothing stocked in the fridge. Shower wouldn’t maintain a temperature - it would go cold for a couple seconds and then about scald you and then go back to where you set it for a couple minutes. We couldn’t get the thermostat to do anything. It was so hot in our room and the AC wouldn’t work. We opened our balcony door to let in fresh air but the one day the people next to us were smoking on their balcony and it blew straight into our room. Shows were ok but not great. I’d stay somewhere else if I go back to Malaga.
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on 15 Mar 2024
Dear Catherine Elva Elizabeth,Thank you for sharing your feedback regarding your recent stay.We are pleased to learn you enjoyed the stunning views, however, we lament to read that not all the aspects of your experience did meet your expectations as we place great importance in providing all of our guests with memorable experiences and our aim is providing friendly and sincere hospitality and make our guests feel at home.Your concerns will be forwarded to the responsible department for an adequate follow up and we are looking forward to having another opportunity to host you soon for a much better experience.Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel for stay
Stayed 2 nights in Mar 2024
Response from Online Reputation Manager on 8 Mar 2024
Dear Alejandra,Thank you very much for choosing to spend a wonderful holiday with us.We hope that you will come back to stay with us again, so that we can offer you another 100% satisfactory stay in our company.We look forward to hearing from you.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the fact that we had no control over the room air-conditioning as it was too hot most nights and made sleeping difficult.
Stayed 7 nights in Jan 2024
Response from Hotel Riu Costa del Sol Online Reputation Manager on 4 Mar 2024
Dear David,We are very grateful to you for staying with us.Nonetheless, we regret to learn that your experience did not meet your expectations as our goal is to make your stay memorable. Please accept our apologies for any discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with the food
Stayed 5 nights in Feb 2024
Response from Hotel Riu Costa del Sol Online Reputation Manager on 5 Mar 2024
Dear Angela,We thank you for leaving your comments after your stay at our hotel and for a great ratings.Nonetheless, the Food and Beverage department will be notified.It was very nice to welcome you and we would love to do it again.Wishing you a fantastic day.Kindest Greetings,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so welcoming. The food was excellent. Thank you for the perfect holiday/.
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on 28 Feb 2024
Dear Lucie, Thank you for staying in our Hotel Riu Costa del Sol, this great recommendation, and five-star review. We are so glad our friendly staff help make your stay comfortable from beginning to end. Your review gives a great perspective to what makes our property very popular for our visitors.It would be great to welcome you soon again!With appreciation,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 5 nights in Feb 2024
Response from Online Reputation Manager on 28 Feb 2024
Dear Elisa,We are very pleased to know that you enjoyed our hotel so much, and we are also happy to know that we lived up to your expectations in the aspects that you value us.We hope that soon you will choose us again to spend a few days with us and, thus, live a new unforgettable experience.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

Abelardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy online check in, making easier the arrival. We arrived before check in time but room was ready, what was great. Main issue, the food. There is not huge variety, quality just there. Even offering two "special" restaurants for dinner, we tried only one, the one offering Andaluz food, that to be honest, offered same buffet available in the general restaurant for all day lunch. Not any real local experience. Then we decided to eat in the town the rest of the days. Breakfast is OK. Clean and tidy rooms, hotel very well located. Not too much to say about evening entertainment, just basic. Probably our fault, but we didn't know in advance, seems that main target clients are retirees and families with small kids, so probably not the best place for couples of our age.
Stayed 3 nights in Feb 2024
Response from Online Reputation Manager on 29 Feb 2024
Dear Abelardo, Thank you for your review and feedback.It is regretful to hear that you did not fully enjoy your recent stay with us. We apologize for not having met your expectations and that you did not have an experience to rave about like so many of our other guests that have stayed with us. Especially our culinary offer is highly appreciated by most of our guests as you can read from many previous reviews on Expedia. For this reason, we regret to learn that our passionately prepared gastronomy which are a very important aspect did not meet your expectations. Our goal is for our guests to have a nice experience. We are constantly striving to provide a service that goes above and beyond, and for this reason we will share your opinion to our Chef Team.We hope you will consider staying with us again in the future!Our best wishes to you in your future travels.Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good show
Stayed 14 nights in Jan 2024

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, property conditions & facilities
Mario on reception was excellent superb service very professional all the time Will recommend hotel and Mario
Stayed 7 nights in Jan 2024
Response from Online Reputation Manager on 16 Feb 2024
Dear Branislav,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Staff are lovely, everywhere is so clean
Stayed 7 nights in Jan 2024
Response from Online Reputation Manager on 5 Feb 2024
Dear Kerry,Thank you very much for your comment,We want to express our most sincere gratitude for his words.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations to provide you with another exceptional experience.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

Cheryl Ann

Liked: Cleanliness
Stayed 10 nights in Jan 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great for a short winter sun break
Stayed 4 nights in Dec 2023
Response from Riu Costa del Sol Online Reputation Manager on 5 Jan 2024
Dear Carole,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing you a happy 2024, Carole!Kindest Regards!Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sunny break
Lovely 4* hotel on the seafront. The staff were fantastic and so attentive. The heated outdoor pool was a real bonus, the food was good with plenty of choice, lots of entertainment all day and a show every night. I would recommend this hotel it’s for everyone
Stayed 5 nights in Dec 2023
Response from Hotel Riu Costa del Sol Online Reputation Manager on 3 Jan 2024
Dear Susan,It makes our efforts worthwhile when we read that our beautiful guests enjoyed a much-deserved holiday.Thank you very much for your fantastic review, our staff feels rewarded.And thank you for choosing us!Wishing you a blissful 2024, Susan!Kindest Greetings,Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

Leonardo, CARROLLTON

Stayed 4 nights in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2023
Response from Online Reputation Manager on 10 Nov 2023
Dear Jose,Thank you for taking the time out to leave a great review!We are glad to hear our service met your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean hotel with amazing staff and excellent food. Beautiful pool and just across from the sea. Would definitely return.
Stayed 3 nights in Oct 2023
Response from Online Reputation Manager on 24 Oct 2023
Dear Louise, Thank you very much for your visit and for taking the time to write your review about our house.We are enormously pleased with your great review and that you enjoyed your stay so much. We will be happy to communicate your positive feedback to our staff.We hope to welcome you back one day. Until then, we wish you a great time.With best regardsHotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 3 night stay with friends
Had a lovely 3 night stay at hotel with friends. All the staff are so helpful & friendly. Hotel is modern & clean. We had a lovely stay & time spent in the hotel. Also had a visit to Malaga on the train 🚂 which is a lovely city.
Stayed 3 nights in Oct 2023
Response from Online Reputation Manager on 23 Oct 2023
Dear Caroline,Thank you so much for your outstanding review!It was a pleasure to have you with us. We are glad to find how much you enjoyed your stay, in the Hotel Riu Costa del Sol. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Costa del SolOnline Reputation Manager

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, will go again.
Stayed 3 nights in Sep 2023
Response from Online Reputation Manager on 10 Oct 2023
Dear Julie,We appreciate your time to rate us so positively.We are happy to know that you enjoyed the aspects you describe.We would love for you to visit us again at some point and offer you a new experience, one of those that leave a mark.Come back soon to visit us, we are always at your disposal.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Michael

Stayed 6 nights in Sep 2023

8/10 Good

CORNEL

Stayed 13 nights in Sep 2023

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

jonathan

Stayed 6 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again A
Response from Online Reputation Manager on 26 Jun 2023
Dear John,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Costa del SolOnline Reputation Manager

8/10 Good

Cristina, Bolton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, very clean, great staff. This property is great for families with young kids and mature travellers especially those with mobility issues, as it offers all inclusive services. You do not need to leave the resort. For us, we ventured outside every day, trying the local foods and experiencing the culture. Overall, a great place and I recommend it.
Stayed 6 nights in Jun 2023
Response from Riu Costa del Sol Online Reputation Manager on 12 Jun 2023
Dear Cristina,We are already waiting for you, thank you very much for choosing us and your brilliant review!It is fantastic to read you had a nice time.And wishing you come visit us again, Cristina.Loving Regards, Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay in Riu Costa
This second time stay in Riu hotel. And we weren’t disappointed. Same friendly staff . Nice amenities and very clean throughout. Food was great. Will return again.
Stayed 5 nights in May 2023
Response from Riu Costa del Sol Online Reputation Manager on 9 Jun 2023
Dear Paul,Thank you very much for your loyalty and taking the time to evaluate us with a fantastic rating.We are so glad to read that you enjoyed your well-deserved holiday and you left satisfied.We look forward to welcome you again, Paul, have a lovely day!Kindest wishes,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Paul

Stayed 5 nights in May 2023

8/10 Good

Nicola

Stayed 1 night in May 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We throughly enjoyed our stay. The staff were super friendly and helpful. The hotel was spotless the food was excellent. I would highly recommend this hotel.
Stayed 7 nights in May 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, food and drink good, pool area clean. We used the hotel mainly as a base so can’t say much more other than easily a 4 star and would recommend. The immediate area around the hotel is a bit naff so make sure you walk down to the main strip, towards the marina. That area is lovely!
Stayed 3 nights in May 2023
Response from Riu Costa del Sol Online Reputation Manager on 23 May 2023
Dear Mark,Thank you for taking the time to leave your outstanding review!We are very happy to read you loved it.Hoping to host you again very soon.Warmest Regards, Mark,Hotel Riu Costa del SolOnline Reputation Manager

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my first European all-inclusive experience. It was a great option to site see from and still be able to relax. Dining is quite busy and loud but food is excellent.
Stayed 4 nights in Apr 2023
Response from Riu Costa del Sol Online Reputation Manager on 28 Apr 2023
Dear Carissa,It is an honour to be recognized as a good choice.We are so lucky to have the guests we have.Thank you very much for being our guest!We are already waiting to have you back soon.Best wishes, Carissa!Hotel Riu Costa del SolOnline Reputation Manager

6/10 Okay

NARESH

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Apr 2023

10/10 Excellent

Lisa

Stayed 7 nights in Apr 2023

10/10 Excellent

prabhjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly n helpful.food fantastic.hotal service great.
Stayed 3 nights in Apr 2023
Response from Online Reputation Manager on 24 Apr 2023
Dear prabhjit,We were very pleased to read your kind remarks and to know that you have valued so positively different aspects of the hotel that have contributed to your experience, which has been really very good.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us.We look forward to seeing you!See you soon!Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Debby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, we have already booekd to return next year
Stayed 7 nights in Mar 2023
Response from Online Reputation Manager on 20 Mar 2023
Dear Debby,Thank you for your comment,We are happy to hear that you left with such a good feeling about our facilities and we are very pleased that you appreciated our work so positively.For our part, we hope that you will visit us again soon, so that we can offer you a 100% wonderful experience.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

8/10 Good

shahla

Stayed 2 nights in Mar 2023

10/10 Excellent

Anthony, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the experience of staying at this hotel/resort. If you're looking for a relaxing holiday where you generally, never have to leave, then this is definitely the one for you. They have so much to offer. From the four swimming pools, 3 outdoor and one indoor (2 are heated), the views of the beach opposite, the food, the pleasant staff, the cleanliness, everything. We stayed there primarily for my daughters birthday and they more than surprised us. They went above and beyond by giving us a bottle of champagne (although not good for an 8 year old, but good for parents 😅), provided her gifts and a special non-alcoholic cocktail to celebrate at one of our reservations. It's all inclusive so you don’t go without anything. The choice of food is good, not so much if you're plant-based but for every other diet, there is plenty of variety. You can book two of the restaurants to eat at and the other provides general service. I don’t have a bad word to say about this hotel at all. Loved staying there.
Stayed 3 nights in Mar 2023

10/10 Excellent

shahla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. It has several pools, too early to use them in march but they were clean. I wish there was a hot tub we could use. The Spanish and Italian restaurants were book so we ate buffet restaurant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fabulous stay amazing all inclusive
Lovely hotel! Very friendly helpful staff. Lovely spacious rooms. We went on a family holiday for my mums 70th & they left a bottle in the room. Just a lovely touch. The food was amazing & the entertainment was fab. Something on every night. Would definitely recommend & will definitely be going back. There was never an issue finding a bed by one of the 3 outdoor pools & pepes snack bar kept your going for afternoon snacks should you heed it. Just a fabulous hotel, thank you
Stayed 5 nights in Oct 2022

10/10 Excellent

Tracey

Stayed 7 nights in Oct 2022

10/10 Excellent

MRS SUSAN J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel will definitely be going back again
Stayed 5 nights in Oct 2022

8/10 Good

silvia

Stayed 3 nights in Sep 2022

8/10 Good

Sebastian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a shame the gym opens so late and closes so early.
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIU Costa Del Sol
We had a great experience at RIU. Food was excellent, with plenty of choice. The hotel is spotless throughout. Staff are very attentive and helpful, they can’t do enough for you. Location right on the beach. Will be back.
Stayed 5 nights in Sep 2022

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Torremolinos
Good room with sea view very clean.Odd occasion that towels not changed and every day our glasses not changed. Good selection of food and speciality restaurants that needed to be booked.
Stayed 7 nights in Aug 2022

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to beach
Stayed 7 nights in Aug 2022