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Reviews of Hotel Plaza del Castillo

4 out of 5
Hotel Plaza del Castillo
Calle de Fedra (Calle Albania 3-5), Málaga, Malaga

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 629 reviews" "
Rating 8 - Good. 255 out of 629 reviews" "
Rating 6 - Okay. 81 out of 629 reviews" "
Rating 4 - Poor. 26 out of 629 reviews" "
Rating 2 - Terrible. 12 out of 629 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

yan jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean. Nice friendly staffs! Just perfect! Love and enjoy our stay. Definitely come back!
Stayed 1 night in Apr 2024
Response from yan jun on 19 Apr 2024
Good morning Yan Jun and thank you very much for taking a moment to review your stay at our Hotel. We are glad that you felt this good and even more so that you are thinking about visiting us again soon, it is undoubtedly our best reward for the work we do daily to offer the best. Have a great day and Greetings.

6/10 Okay

Iris

Liked: Cleanliness, staff & service
El hotel es limpio,los empleados son súper atentos,pero la Ubicación del hotel,lejos del Centro
Stayed 1 night in Mar 2024
Response from Iris on 1 Apr 2024
Buenos días Iris y muchas gracias por tu tiempo empleado para comentar y valorar tu estancia. Nos alegra que hayas estado cómoda y confortable durante tu estancia. Nuestro Hotel se encuentra en la periferia de la Ciudad de Málaga, a 10 km del Centro histórico y del Aeropuerto internacional. Nos encantaría que puedas volver pronto a visitarnos, que tengas un gran día y Saludos.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from David on 15 Mar 2024
Buenos dias David y muchas gracias por tu reseña basada en tu experiencia en nuestro Hotel. Nos alegra que hayamos cumplido con tus expectativas y ello es nuestra mejor recompensa, la plena satisfacción de nuestros clientes. Te esperamos pronto, que tengas un gran día y Saludos

10/10 Excellent

Yaimara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions, service.
Stayed 3 nights in Feb 2024
Response from Yaimara on 28 Feb 2024
Good morning Yaimara and thank you very much for your time spent commenting and rating your stay. We are glad that it was excellent and comfortable, without a doubt it is our greatest purpose, the satisfaction of our clients. Have a good trip and we hope to see you again soon. Greetings.

10/10 Excellent

Cristinel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cristinel on 28 Feb 2024
Buenos días Cristinel y muchas gracias por tu reseña y valoración sobre tu estancia en nuestro Hotel. Nos alegra que haya sido tan confortable y cómoda como refleja tu máxima puntuación. Esperamos que tengas un gran día y puedas volver pronto a visitarnos, saludos.

10/10 Excellent

Saleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Saleem on 10 Jan 2024
Good morning Saleem and thank you very much for sharing your review about your stay. We would like to be able to help you with your stay if you have had any problems so that we can improve the next time you visit us, we hope to see you soon. Have a fantastic day. Greetings.

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, easy, large rooms, large bathrooms. Convenient parking.
Stayed 2 nights in Nov 2023
Response from Vicky on 27 Nov 2023
Good morning Vicky and thank you very much for your review and comments. We are delighted that we have met your expectations and that you have felt comfortable and comfortable in our Hotel. We hope you visit us again soon and have a good trip. Greetings.

8/10 Good

Dan

Travelled with family, Travelled with family and small children
Good clean quiet room. We arrived after two and needed sleep. Very quiet. Good buffet breakfast and a dip in the pool. All good
Stayed 1 night in Oct 2023
Response from Dan on 20 Oct 2023
Good morning Dan and thank you very much for your review, for us the most important thing is the satisfaction of our clients, that they feel comfortable and comfortable. Have a great day. Greetings.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old world atmosphere
Stayed 1 night in Oct 2023
Response from Helen on 20 Oct 2023
Good morning Helen and thank you for your review, we love that you liked our medieval decoration and we hope that you will take some time to visit us again, greetings.

8/10 Good

Omar

Travelled with family
Excellent hotel - nicely presented
Stayed 4 nights in Sep 2023
Response from Omar on 20 Oct 2023
Good morning Omar and thank you very much for your evaluation and review, we would like to have you stay again soon. Have a great day, greetings.

8/10 Good

Rosie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is clean and friendly staff but its very far from civilization its surrounded by industrial areas !
Stayed 2 nights in Sep 2023
Response from Hola on 27 Sept 2023
Good morning Rosie and thank you very much for taking the time to give us a review and rate your stay. Our Hotel is located on the outskirts of the City, just 10 km from the historic center of the city and the airport, about 15 minutes by car. We have a large private parking area, both exterior and interior. We would love to have you stay again soon. Have a great day and greetings.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you drive up to the property it seems to be a trashy area because it is next to a warehouse and industrial area but when you go inside, it is beautiful with nice restaurant and courtyard. Excellent buffet breakfast for 9 euros which can't be beat. Really nice inside, outside so, so.
Stayed 4 nights in Sep 2023
Response from Luis on 25 Sept 2023
Good afternoon Luis and thank you very much for taking the time to comment on your stay and experience at our Hotel. We are located on the outskirts of the city of Malaga, 10 km from the center and the airport, with parking facilities. We hope to see you again soon. Greetings.

8/10 Good

Gigliolla, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so good since we arrived. Even if there is nothing to do around the hotel area, for a night we spend there, it was worth it.
Stayed 1 night in Jun 2023
Response from Hotel Plaza del Castillo**** on 13 Jun 2023
Hi GigliollaThank you for your evaluation and review, we hope to see you again soon.Best regards.Staff Hotel Plaza del Castillo****

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big room. Very beautiful hotel, great for the price. The only complaint I have is the shower door. It only covers half of the shower while the back half is open. A lot of water splashes out and it makes the floor slippery.
Stayed 1 night in May 2023
Response from hotel plaza del castillo **** on 21 May 2023
Hello, thank you very much for your comment, we always listen to our clients in order to improve the hotel. We are so happy to know that you enjoyed so much your stay with us. Have a nice day!!!

8/10 Good

Eray

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet and clean place. If you have a car, there is free parking area around the hotel.
Stayed 1 night in Apr 2023
Response from Hotel Plaza del Castillo**** on 23 Apr 2023
Good morning,Thank you for your review and rating.Regards.

10/10 Excellent

Doyle

Travelled with family
Very clean and very nice. Great restaurant as well.
Stayed 1 night in Apr 2023
Response from hotel plaza del castillo **** on 22 Apr 2023
Hi Doyle,Thank you for your message and note.We hope you can repeat stay with us soon.Best regards.Jose Cortes

10/10 Excellent

FIONA

Stayed 1 night in Apr 2023
Response from Hotel Plaza del Castillo**** on 22 Apr 2023
Buenas noches FionaLe agradecemos su puntuación.Nos encanta que haya pasado una estancia acorde con sus expectativas.Esperando volver la a ver pronto,reciba un cordial saludo del equipo del Hotel Plaza del Castillo****.Jose Cortes

10/10 Excellent

Juanita

Stayed 1 night in Mar 2023
Response from Lucía. on 20 Mar 2023
Buenas tardes, muchas gracias por esa buena valoración a nuestro hotel. Nos hace muy felices saber que disfrutó su estancia. Esperamos volver a verle pronto por nuestras instalaciones. Gracias!

8/10 Good

Alyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise
Stayed 1 night in Feb 2023
Response from Hotel Plaza del Castillo**** on 20 Feb 2023
Dear guest, Thank you very much for your feedback. We will be happy to see you again in the near future.Best regards.Jose Cortes

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Málaga
I am a returning client since 2014. Always I have the opportunity to be in Málaga this is my home. I feel relaxed, without pressure practically I feel at home for a fraction that I use to pay on hotels around. I want to make clear that travel to Spain since to 2006 almost three times a year.
Stayed 1 night in Jan 2023
Response from Hotel Plaza del Castillo**** on 5 Jan 2023
Good morning,Thank you very much for your feedback.We thank you for the confidence of all these years and are delighted that you feel at home.We hope to see you soon.Kind regards.

4/10 Poor

Sami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a 4 stars hotel, should be less
Hotel looked clean from outside and inside but it was too noisy in the night, we could hear the neighbors from next door. You can hear literally everything, I couldn’t sleep until 3:00 AM. No lock to the bathroom door, the TV is too small and it doesn’t even work at all.
Stayed 1 night in Dec 2022
Response from Hotel Plaza del Castillo**** on 5 Jan 2023
Dear Customer,We apologize if the room was not to your liking.All of our TV's work, if the one in your room didn't work you should have let reception know so they can fix it as soon as possible.We reiterate our apologies.Regards.

8/10 Good

Juanita

Stayed 1 night in Dec 2022
Response from Hotel Plaza del Castillo**** on 5 Jan 2023
Buenos días,Gracias por su valoración.Estaremos encantados de recibirle de nuevo.Reciba un cordial saludo.

8/10 Good

Anupraj

8/10 Good

Mirwais

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel.
Nice clean hotel for the price paid. The location a little bit far from the city centre. Will stay again if I visit Malaga.
Stayed 1 night in Nov 2022
Response from Hotel Plaza del Castillo**** on 26 Nov 2022
Good afternoon,Thank you for your comment.We will be happy to welcome you again.Regards.

8/10 Good

Babak

Travelled with family
Liked: Cleanliness, property conditions & facilities
Garden
Stayed 7 nights in Oct 2022
Response from Hotel Plaza del Castillo**** on 20 Oct 2022
Buenas tardes,Gracias por su comentario.un saludo

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual hotel. Facilities excellent. Perfect for airport and for visiting Malaga.
Stayed 1 night in Aug 2022
Response from Hotel Plaza del Castillo**** on 11 Sept 2022
It is nice to know that you enjoyed your stay. Thank you very much for your comment!

6/10 Okay

Irena

Disliked: Cleanliness
Room was not clean, hair everywhere, dirty sheet and cockroaches in the bathroom.
Stayed 1 night in Aug 2022
Response from Hotel Plaza del Castillo**** on 28 Aug 2022
Good morning Irena,I do apoligize for dirtiness of your room, we are working for improve every day.Thank you for your comment.Best regards.

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly. They booked us a taxi which was helpful and also were really helpful when our key card didn’t work to unlock the door
Stayed 1 night in Aug 2022
Response from Hotel Plaza del Castillo**** on 28 Aug 2022
Good morning Laura,many thanks for your kind words.Best regards

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel. We slept there due to it being close to the airport and not too expensive. The only thing is that for someone who wants to visit Malaga it is very far from downtown
Stayed 1 night in Aug 2022
Response from Hotel Plaza del Castillo**** on 28 Aug 2022
Good morning Nadia, the location of the hotel is detailed in our descripcion.Thank you for your comment.Best regards.

10/10 Excellent

Tristan

Stayed 1 night in Jul 2022

10/10 Excellent

Pawel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2022
Response from Hotel Plaza del Castillo**** on 28 Aug 2022
Good morning Pawel,Thank you for your comment.Best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

richard

Stayed 3 nights in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Great facilities.
Fantastic staff and well maintained, clean hotel. Great facilities and excellent food. Great for getting to the airport early
Stayed 1 night in May 2022

10/10 Excellent

Dennis

Stayed 1 night in Mar 2022

8/10 Good

GABRIELA ROJAS

Liked: Cleanliness, staff & service, amenities
Los servicios de taxi son costosos y llegan un poco tarde. La llegada en autobús es en una zona sin alumbrado y sola. Luego de cerrar el rest pues es difícil comer puros los delivery llegan poco
Stayed 2 nights in Feb 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had so many outstanding attributes. Courtyard was wonderful. Front desk personnel were kind and attentive. I would definitely stay again.
Stayed 1 night in Feb 2022

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno
Muy lindo hotel, bien atendido, tiene un restaurante para cenar que la verdad es un espectaculo se come muy bien y el ambiente, la comida y la atencion merecen una mencion especial
Stayed 2 nights in Jan 2022
Response from Hotel Plaza del Castillo**** on 19 Feb 2022
Estimado cliente, muchas gracias por haberse tomado el tiempo de valorar su estancia con nosotros. Será un placer darle la bienvenida de nuevo en el Hotel Plaza del Castillo****.

10/10 Excellent

Karim

Liked: Staff & service, amenities, property conditions & facilities
Close to beach and all amenities, very clean and pool.
Stayed 1 night in Nov 2021
Response from Hotel Plaza del Castillo**** on 23 Nov 2021
Dear guest, thank you for leaving such positive feedback. We hope to welcome you back in the near future.

10/10 Excellent

Sven Eli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy special beautiful Hotel.
Stayd only one short night. Very beautiful place.
Stayed 1 night in Nov 2021
Response from Hotel Plaza del Castillo**** on 23 Nov 2021
Dear guest, thank you for leaving such positive feedback. We hope to welcome you back in the near future.

4/10 Poor

SANDRINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately there was a wedding happening this night so we didn’t sleep much and had to wake up at 5 AM in the morning.
Stayed 1 night in Oct 2021
Response from Hotel Plaza del Castillo**** on 29 Oct 2021
Dear guest, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve. I was disappointed to learn of the shortcomings you experienced. We hope to welcome you again in the future and make it a great experience.

10/10 Excellent

alain

Stayed 2 nights in Jul 2021
Response from Hotel Plaza del Castillo**** on 27 Oct 2021
Estimado cliente, muchas gracias por su comentario sobre su estancia. Nos alegra saber que tuvo una buena experiencia con nosotros.

8/10 Good

Ghassan

Travelled with family
Liked: Cleanliness, staff & service
Nice courtyard Not very nice rooms
Stayed 1 night in Oct 2021
Response from Hotel Plaza del Castillo**** on 27 Oct 2021
Dear guest, thank you for your feedback. We are sorry to read your stay with us didn’t meet your expectations. We are currently renovating most of our rooms and making many improvements as our main goal is to provide a good customer service. We invite you to visit us again soon and see all of our changes.

8/10 Good

Lejan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Hotel Plaza del Castillo**** on 31 Aug 2021
Estimado cliente, muchas gracias por su valoración. Estaremos encantados de recibirle de nuevo pronto.

10/10 Excellent

Gareth

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Hotel Plaza del Castillo**** on 9 Jul 2021
Dear guest. Thank you for your fantastic review. We hope to welcome you again in the near future.

8/10 Good

Sam, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resturant opening times and friendliness of staff were fabulous! A*
Stayed 1 night in Aug 2020
Response from Lucía. on 21 Aug 2020
Dear guest, thank you for leaving such positive feedback. We hope to welcome you back in the near future.

10/10 Excellent

Maariyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay. It is located in a quiet industrial estate. Plenty of parking outside the hotel and also in the private car park which has CCTV and entry by
Stayed 1 night in Jul 2020
Response from Lucía. on 24 Jul 2020
Dear guest, thank you for leaving such positive feedback. We hope to welcome you back in the near future.

6/10 Okay

Verified traveller

Travelled with partner
Stay was cancelled due to Covid-19 measures, still awaiting information on possible refund or voucher
Stayed 5 nights in Mar 2020
Response from Lucia on 16 May 2020
Dear guest. Thank you for your message. We do want to help our clients to manage their reservations. Please contact us to our email. Kind regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2020