Aerial view

Reviews of Nerja Club by Dorobe Hotels

3 out of 5
Nerja Club by Dorobe Hotels
Sierramar, 2, Nerja, Malaga

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 139 reviews" "
Rating 8 - Good. 63 out of 139 reviews" "
Rating 6 - Okay. 30 out of 139 reviews" "
Rating 4 - Poor. 7 out of 139 reviews" "
Rating 2 - Terrible. 7 out of 139 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I love that the property had a pool however i was given a room with 3 twin beds for just me for 3 days of stay. The property seemed to be maximum booked while i was there. The spa didn’t have water coming out as shown in the advertisement and the gym was less than satisfactory. The gym had some rusty weights. An old rusty bike with an elliptical that wasn’t in a safe condition for anybody looking to exercise in a gym. The staff were always busy and if you sat in the restaurant side without going to the bar first they don’t even serve you. For the same price range you can get better beds and hotels closer to the beach. I will not be staying there again ever. On my third night there i was told i needed to begin to sleep so other people can sleep. When i was simply on the phone. I wasn’t listening to music or partying as people do. Being an adult and being told to go to sleep by hotel staff where i chose to go and paid be there is unacceptable. Don’t waste your money staying here.
Stayed 3 nights in Apr 2024

8/10 Good

James Iain

Stayed 3 nights in Aug 2023
Response from Reception on 8 Oct 2023
Dear James,Thank you for your evaluation. We hope to see you again at Nerja Club HotelReceive a cordial greeting from the entire team.Sebastián.Recepction.

8/10 Good

Nicki

Stayed 6 nights in Aug 2023

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Sebastián on 2 Jun 2023
Dear Josh,It is always a pleasure to see first-hand the satisfaction of allour clients and know that in their case we have reached our objective,It motivates us to continue working in the same line every day. We hope tohave you back with us and once again exceed your expectations.A cordial greeting,Sebastián.Reception.

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Staff & service
Nice hotel poor customer service
Male staff in particular were miserable , favourite word was no
Stayed 4 nights in May 2023
Response from Sebastián on 2 Jun 2023
Estimado Esteban,Sentimos enormemente que su experiencia con nosotros no haya sido del todosatisfactoria.Todo el equipo se esfuerza al máximo para poder ofrecer una estancia deensueño a nuestros huéspedes y nos entristece saber que en su caso no lohemos conseguido.Recepción.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that half board was cheap. I didn’t like the noise made by the club at night. The swimming pool was better than most Spanish hotels’ pools.
Stayed 1 night in Mar 2023

6/10 Okay

Evelyn

Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaguar autumn tour
WWE all had Avery good Tim excellent breakfast
Stayed 4 nights in Oct 2022
Response from Luis López, Dept. of Reception on 27 Dec 2022
Dear Michael and all your colleagues! Thank you so much for your nice review and evaluation of your autumn stay at Hotel Nerja Club & Spa by Dorobe. We feel really happy and wish to see you back when you come back to Nerja again! Our best wishes for the New Year 2023.Luis López, Dept. of Reception

6/10 Okay

Anoop

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfy , basic , dated
The hotel is dated . But it’s very clean Beds comfy . Pool small . Cosy . Biggest gripe is the awful breakfast . Everything tasted awful coffee to eggs , ham to tomatoes , croisssants all stale We could not find anything to eat . Chef needs shooting . He’s going to ruin a perfectly decent hotel .
Stayed 6 nights in Aug 2022
Response from David on 25 Aug 2022
Dear ANOOP,We are sincerely sorry to read your disappointment with your stay in our hotel, since we strive every day to make eachstay in something unforgettable and of course that our guests enjoyof a more than satisfactory stay with us.We have taken note of your opinion about breakfast and they will be taken into account.Once again, thank you for your visit and constructive criticism, we hope thathave a good trip home and we would like to have the pleasure ofserve you again in our hotel assuring you in advance of ourbest intentions at all times.We hope to have the opportunity to welcome you again and improve yourimpressions.A cordial greeting,David. Reception department.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean stay!
Friendly , lovely hotel. Comfortable stay ( pillows not so comfortable).Very clean . Have spent time on 3 occasions in the past and enjoyed . We always feel at ease when cleanliness is of high standard . Although there is always a salad bar food could be looked at and cater for vegetarians too .On this occasion no evening meal menus available beforehand to view. Glad that tv at night has more channels. In house entertainment not so exciting!
Stayed 6 nights in Jul 2022
Response from Luis López, Reception. on 31 Jul 2022
Dear Elaine, We are so happy to hear that you enjoyed staying with us at Hotel Nerja Club Spa by Dorobe. In reference to the evening meal menus which there were available to view, we take note and inform the corresponding department. Once again, thank you so much for your trust, we look forward to seeing you back on your next visit to Nerja. Best wishes Luis López, Reception Department.

8/10 Good

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality accommodation that offered good value for money. Very friendly and helpful staff
Stayed 6 nights in Oct 2021

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2021

6/10 Okay

Gerry

Liked: Cleanliness, staff & service
Reception staff were friendly and welcoming. A big choice for breakfast but a I found other guests did not take hygienic precautions so I did not enjoy it. The pool area is lovely
Stayed 2 nights in Sep 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Small, Clean & Friendly
Lovely hotel, very clean and free parking right outside. We stayed here as a base whilst looking at property. Our only complaint was the hard mattresses but if you like that then this is a great hotel
Stayed 4 nights in Sep 2021

10/10 Excellent

albert david

Liked: Staff & service, property conditions & facilities, room comfort
2 night stopover
had a 2 night stay on our way home from Portugal.Quick check in by friendly staff ,nice room and excellent food .The hotel had entertainment in the evenings .very pleasant stay.
Stayed 2 nights in Jan 2020

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with the hotel and its response to a very hard bed.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 7 nights in Aug 2019

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
More of a it 3 star hotel rather than a 4star
Stayed 9 nights, this is NOT a four star hotel by european standards I’d say 3 star would reflect the hotel better. Location is ok, about a 20minutes walk from the town (all up hill) and 15 minutes from nearest and most popular beach. Rooms are small, but clean and comfortable. There always a kettle and mugs but no tea, coffee, sugar etc, so why the point of kettle at all?! Staff were generally ok but not overly friendly or helpful. Pool are is nice but again pool is small. We had the breakfast once during our stay, it standard nothing special. There is a supermarket across the road which was handy for water, breakfast etc. hotel has entertainment most nights but we didn’t bother with it.
Stayed 9 nights in Aug 2019

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Not up to standards.
Not central to anything. 20 minute walk either to the beach or to the main hub of the town. No facilities to cater for coeliacs. Was told by the chef that my wife could eat sausages and hash browns for breakfast which would have made her very sick.No decent facilities for kids. Pool area gets crowded very quickly. Some staff very unhelpful. When we asked for an iron we were told that there were none available by one man. I asked again the next day and got one straight away albeit one with wires hanging out of the cord and no cap to stop the water from flowing back out of it. Staff had no interest in telling of any local attractions. Very hard when you are new to the area and trying to find your way about. Asked for a third chair for the balcony as there was three of us in the room but was told that it wouldn't fit. No proper place to dry wet clothes from the pool, just had to hang them over the balcony and prey they would still be there when you came back later. Floors were not swept for days on end as there was sand on it for a long time. WiFi was impossible to connect to if you have more than 1 device. The tea and coffee facilities in the room was 2 cups (between 3 of us) and a kettle, no tea or coffee, no milk, no sugar, no spoons.
Stayed 7 nights in Jul 2019

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Spotless clean hotel, breakfast just ok. Pillows are extremely uncomfortable but overall a nuce stay.
Stayed 6 nights in Jul 2019

2/10 Terrible

Jason

Disliked: Cleanliness, room comfort
Smelly, noisy and there must be better places
Not the best place to stay. Receptionist spoke good and after it all went down hill, literally. Our room was almost below street level and all we could see was people's legs as they passed by. We really only use a hotel for a shower and sleeping so it wasn't the end of the world. What did bug us was the light on the aircon was so bright it put the light show at Hong Kong to shame. Waking up to the sound of the upstairs occupants parking their previous nights tea wasn't very pleasant and the smell from the shower after use was bad. Don't stay here unless you get a better room than we did. On a plus note there are some excellent quiet beaches 5 miles or so to the east.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool AC room clean beds and room changed each day
Stayed 7 nights in May 2019

6/10 Okay

leslie

Liked: Cleanliness
Okay hotel?
Rooms very clean. Concert room was very cold, no one seemed to close doors when coming in from outside. Entertainment was poor. We have seen the act( neil? ) before and he was excllent, but this time he just played the guitar and did not do his cabaret act. To see him at his best he is very good but not this time. Nerja club and spa is quite a way from the centre and there are not many bars between there and centre of town. Nerja club and spa have a nice pool area.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nerja winter sun
Great vfm. Comfortable, good location. 15 mins walk to town centre. Stayed here several times, always good
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Work going on swimming pool constant noise not made aware of this before booking
Stayed 14 nights in Jan 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Anne, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, small hotel. A bit out of the town but great if you are a walker. Some rooms better than others but hotel will move you when possible. Food and service excellent.
Stayed 6 nights in Nov 2018

6/10 Okay

Trevor

Liked: Cleanliness
Disliked: Room comfort
4 nights in Nerja
Overall ok for the money paid. The hotel and bedroom were kept very clean with the bathroom having a great shower. Breakfast was ok, however dinner was average at best. Most staff and particularly the cleaning staff were very pleasant. Biggest gripe was the beds! They were well past there best, don’t think I had one good night sleep
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Average
There are 2 big supermarkets <1 min away but the centre is a 20 min walk. Burriana beach is about 15 mins walk but this is quite a steep, difficult walk coming back. The pool area has a good sea view but not big enough as it can get quite busy with children which makes it difficult to do any swimming. On arrival we were given a grotty room which had an unpleasant smell of smoke. We had requested a sea or pool view, but this room had neither. We were told the hotel was fully booked so we would have to wait until morning for another room. At no point did the receptionist apologise for the unacceptable standard of hotel room. When we asked again in the morning, we were told once more that nothing could be done so had to wait another hour. We were then given a room with a garden view which was decent enough. However when we returned to our original room to collect our luggage, we could not enter the room as the battery for the electronic lock had ran out. Again the receptionist did not apologise for this and we had to wait half an hour to get into the room to collect our luggage. When we finally collected the luggage and moved it to our new room we found 2 maintenance workers fixing the headboard. Again no apologies but another 20 mins waiting to enter the room. It wasn't until 1130am the day after arrival that we could actually enter our room. The room facilities are ok and of a good standard for a 3* hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sheila

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short break with my sun not to long a walk from the centre of town or beach

6/10 Okay

lizzie, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good clean room, comfortable beds. Entertainment was fine.

8/10 Good

John, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Would Recommend
Enjoyed staying at this hotel and would recommend. WiFi in the room was not great but no problem in the lounge etc. Great value and great location

8/10 Good

Greg, Bexhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
This hotel represents great value for money. Our room was spacious, clean and the bathroom included a powerful hot shower, complementary shampoo and shower gel. Plenty of areas around the hotel to relax in. Wish we,d seen the buffet advertisement as it looked a fair choice for the price. It is a little way out of the town centre, but we enjoyed the very interesting walk. The hotel reception were very accommodating and if we were staying in Nerja again, we would definitely stay here again.

8/10 Good

wiggy, worcester england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a relaxing holiday
After school holidays so was full of elderly people and was not child friendly,pool was very deep, having said that staff ,food and entertainment was very good

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
long walk
overall nice hotel food good but location not close enough to town balcon de europa 45 mins walk away

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Nerja
This is the third time we have been to the Nerja club Hotel. All the staff at this hotel are very warm and friendly also very helpful. Its convenientl located to get around to all the places of interest and you can walk to the burianna beach and walk into nerja town itself. That takes around 20 mins. The food is good you can either have the buffett or bar food - both are good. Thwey have a nice outdoor pool - although its not warmed up its still good to get into especially when its very hot. They have plenty of sun loungers and tables chairs outside. Highly recommend this hotel to my friends and family.

6/10 Okay

Michael, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A decent hotel for bed and breakfast
We booked bed & breakfast as we visit Nerja to see our daughter, son-in-law and 2 granddaughters and generally eat with them in the evening. We did, however, have one evening meal and it was absolutely awful. Breakfast was fine and the hotel was basically good. Visitors should be aware of the sales "blurb" about the hotel being refurbished. This is not correct, as only a few rooms have been refurbished - so, beware.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Colin, BASINGSTOKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Friendly
A basic hotel,but every thing we needed, out side of the main town(15min walk) but staff were very helpful, pool and surrounding area clean.

8/10 Good

Nielsen, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nerja Club
The hotel itself is very nice, clean and tidy. The staff were all very accomodating to us. The location is a little bit up from the beach (15 min walk or 6 euro in a taxi) and about the same to the main square where the church is, however this made the hotel pool very quiet and relaxing to sit at. The day and evening menus were cheap and adaquite. There was entertainment each night with a wide range of acts to suit all ages and tastes. Over all the hotel was very good for the price if you dont mind a little walk each day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nerja Club in Nerja
Nice staff, clean rooms, some of which have been updated recently. We had half board and found food was very good, plenty of it and reasonable choice. There was entertainment every evening in the bar area, which was generally good. The hotel is located about 15 minute walk from the town (uphill on the way back) with plenty of restaurants and shops. There is a cheap bus service but this doesn't run during the siesta hours, so if you don't like walking this could be a problem. We walked in every day and it wasn't a problem for us. We had a modern room at the front above the cafe/bar but this was very noisey in the evening and night, after 3 nights of not sleeping we asked to move to a quieter room. They offered us a room at the back of the hotel which was a little dated, but much bigger and very quiet. We changed rooms and everything was fine from then on. The staff were very pleasant about the room change and we were glad we had asked to move. Only other gripe was that we understood there was an indoor pool. In fact this was part of the spa and was very small, also because of the package we were on we had to pay to use it 8 euros each for one hour! We discovered that other people were using it but not paying! Didn't really understand this.

8/10 Good

arthur, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dermot, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nerja Club
free parking on the street, room was good, staff were good, buffet breakfast was fine, good value for the money. not sure about the location if you were staying for longer, we used it for 1 night passing through, it seemed to be a residential area more than a main tourist area